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Posted 22 June 2014 - 10:07 PM
Posted 23 June 2014 - 10:06 AM
A close inspection of the corona transfer wire area may show a build up of excess toner, not allowing the charge to transfer to the paper. Two other faults could be the cause but both are part of the image transfer drum.
Posted 23 June 2014 - 11:16 AM
FWIW Dell has hardware forums you might want to try if you can't resolve the problem here.
Posted 23 June 2014 - 09:32 PM
Your laser unit likely has 1 or more lenses/mirrors dusted with toner. Repair requires extensive disassembly to remove the laser unit in order to clean its lenses and mirrors with q tips. It is a job that can be done in 2-3 hours, but requires someone who is careful and patient.
Posted 23 June 2014 - 10:59 PM
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