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Computer seems extra slow... freezes... What Do?


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15 replies to this topic

#1 andpinger

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Posted 22 June 2014 - 10:07 PM

My PC freezes up a bunch stating the "display driver stopped working" and is also extremely slow nowadays.  Am I infected?



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#2 noknojon

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Posted 23 June 2014 - 03:01 AM

Hello andpinger -

Have you recently installed or altered any usual programs ......

 

Lets have a quick look at your system, and see what we can find. You left no details, so I must dig a bit.

 

Please download all programs to desktop. and Copy and Paste all replies.

Ask if you have problems or do not understand any step -

 

 

First -

Download Security Check by Screen317 from HERE
* Save it to your Desktop.
* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please Copy / Paste the contents of that document.
Note: If any security program requests permission for it to access the Internet, allow it to do so.

 

 

Next -

Download MiniToolBox, Save it to your desktop and run it.
Close any Firefox browsers you may have open
Checkmark the following boxes:
• Flush DNS
• Report IE Proxy Settings
• Reset IE Proxy Settings
• Report FF Proxy Settings
• Reset FF Proxy Settings
• List last 10 Event Viewer log
• List Installed Programs
• List Users, Partitions and Memory size.
Click Go and copy / paste the result (Result.txt).

 

 

Next -

Please post a snapshot with Speccy for more system details -
How to Publish a snapshot with Speccy <<-- Full Directions Here (only Copy / Paste the link)

 

Once we see any problems or faults showing up, we will start to fix them.



#3 andpinger

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Posted 28 June 2014 - 08:00 PM

Thanks... I am running a Dell Inspiron 1545 on Windows 7 64 bit

 

Here is the first log:

 

 

 Results of screen317's Security Check version 0.99.85  
 Windows 7 Service Pack 1 x64 (UAC is enabled)  
 Internet Explorer 11  
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled!  
Microsoft Security Essentials   
 Antivirus up to date!  
`````````Anti-malware/Other Utilities Check:`````````
 Malwarebytes Anti-Malware version 1.75.0.1300  
 Java 7 Update 51  
 Java version out of Date!
  Adobe Flash Player 11.9.900.170 Flash Player out of Date!  
 Adobe Reader XI  
 Mozilla Firefox (30.0)
````````Process Check: objlist.exe by Laurent````````  
 Microsoft Security Essentials MSMpEng.exe
 Microsoft Security Essentials msseces.exe
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C: 1%
````````````````````End of Log``````````````````````
 



#4 noknojon

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Posted 28 June 2014 - 10:56 PM

Please follow These Directions to Update your Malwarbytes Anti-Malware program
Install the latest version ( V2.0.2 ) as directed and run a scan with it.

Please post any results

 

Java is now 7 Update60
Adobe Flash is now Update 14

NOTE : Do NOT accept any free offers with either update, as they are just advertising versions -



#5 andpinger

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Posted 30 June 2014 - 11:21 AM

Here is the minitoolbox report:

 

MiniToolBox by Farbar  Version: 25-06-2014
Ran by Henry (administrator) on 30-06-2014 at 12:18:46
Running from "C:\Users\Henry\Desktop"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.

========================= FF Proxy Settings: ==============================


"Reset FF Proxy Settings": Firefox Proxy settings were reset.


========================= Event log errors: ===============================

Application errors:
==================
Error: (06/30/2014 00:11:43 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 62182

Error: (06/30/2014 00:11:43 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 62182

Error: (06/30/2014 00:11:43 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (06/30/2014 00:10:44 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 3339

Error: (06/30/2014 00:10:44 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 3339

Error: (06/30/2014 00:10:44 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (06/30/2014 00:10:43 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 2215

Error: (06/30/2014 00:10:43 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 2215

Error: (06/30/2014 00:10:43 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (06/30/2014 00:10:42 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 1217


System errors:
=============
Error: (06/30/2014 00:00:20 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SftService service.

Error: (06/30/2014 11:59:50 AM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SftService service.

Error: (06/30/2014 11:59:20 AM) (Source: Service Control Manager) (User: )
Description: The Windows Defender service terminated with the following error:
%%126

Error: (06/30/2014 11:59:11 AM) (Source: Microsoft Antimalware) (User: )
Description: %60 has encountered an error trying to load signatures and will attempt reverting back to a known-good set of signatures.

    Signatures Attempted: %24

    Error Code: 0x80070002

    Error description: The system cannot find the file specified.

    Signature version: 0.0.0.0;0.0.0.0

    Engine version: %600

Error: (06/29/2014 00:29:28 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SftService service.

Error: (06/29/2014 00:28:58 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SftService service.

Error: (06/29/2014 00:28:22 PM) (Source: Service Control Manager) (User: )
Description: The Windows Defender service terminated with the following error:
%%126

Error: (06/29/2014 00:28:05 PM) (Source: Service Control Manager) (User: )
Description: The Apple Mobile Device service failed to start due to the following error:
%%1053

Error: (06/29/2014 00:28:05 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Apple Mobile Device service to connect.

Error: (06/29/2014 00:15:48 AM) (Source: DCOM) (User: )
Description: {F9717507-6651-4EDB-BFF7-AE615179BCCF}


Microsoft Office Sessions:
=========================
Error: (06/30/2014 00:11:43 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 62182

Error: (06/30/2014 00:11:43 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 62182

Error: (06/30/2014 00:11:43 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (06/30/2014 00:10:44 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 3339

Error: (06/30/2014 00:10:44 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 3339

Error: (06/30/2014 00:10:44 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (06/30/2014 00:10:43 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 2215

Error: (06/30/2014 00:10:43 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 2215

Error: (06/30/2014 00:10:43 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (06/30/2014 00:10:42 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 1217


CodeIntegrity Errors:
===================================
  Date: 2012-03-21 14:48:12.197
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2012-03-21 14:48:12.104
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2012-03-21 14:48:11.994
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2012-03-21 14:48:11.901
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2012-03-12 21:05:42.512
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2012-03-12 21:05:42.418
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.



=========================== Installed Programs ============================
7-Zip 9.20 (HKLM-x32\...\7-Zip) (Version:  - )
AC3Filter 2.5b (HKLM-x32\...\AC3Filter_is1) (Version: 2.5b - Alexander Vigovsky)
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 2.5.1.17730 - Adobe Systems Inc.)
Adobe AIR (x32 Version: 2.5.1.17730 - Adobe Systems Inc.) Hidden
Adobe Flash Player 12 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 12.0.0.70 - Adobe Systems Incorporated)
Adobe Flash Player 12 Plugin (HKLM-x32\...\Adobe Flash Player Plugin) (Version: 12.0.0.44 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.07) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.07 - Adobe Systems Incorporated)
Advanced Audio FX Engine (HKLM-x32\...\Advanced Audio FX Engine) (Version: 1.12.05 - Creative Technology Ltd)
Amazon Kindle (HKCU\...\Amazon Kindle) (Version:  - Amazon)
Apple Application Support (HKLM-x32\...\{5D09C772-ECB3-442B-9CC6-B4341C78FDC2}) (Version: 2.3.4 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{8F473675-D702-45F9-8EBC-342B40C17BF5}) (Version: 3.4.0.25 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
Barnes &amp; Noble Desktop Reader Free Download Packages (HKCU\...\Barnes &amp; Noble Desktop Reader Free Download Packages) (Version:  - )
Bing Bar (HKLM-x32\...\{B4089055-D468-45A4-A6BA-5A138DD715FC}) (Version: 7.0.850.0 - Microsoft Corporation)
Bonjour (HKLM\...\{E4F5E48E-7155-4CF9-88CD-7F377EC9AC54}) (Version: 2.0.4.0 - Apple Inc.)
Camera Support Core Library (x32 Version: 7.1.0.11 - Canon) Hidden
Camera Window DS (x32 Version: 5.0 - Canon) Hidden
Camera Window DVC (x32 Version: 5.0 - Canon) Hidden
Camera Window MC (x32 Version: 5.0 - Canon) Hidden
Canon Camera Support Core Library (HKLM-x32\...\InstallShield_{91F1A0D6-23AD-49FE-8D4E-379485652214}) (Version: 7.1.0.11 - Canon)
Canon Camera Window DS for ZoomBrowser EX (HKLM-x32\...\InstallShield_{91203BD3-6C3E-472F-ADBD-F60FDC7C4010}) (Version: 5.0 - Canon)
Canon Camera Window DVC for ZoomBrowser EX (HKLM-x32\...\InstallShield_{4C96958A-6562-4143-B820-FF4890D3B734}) (Version: 5.0 - Canon)
Canon Camera Window for ZoomBrowser EX (HKLM-x32\...\InstallShield_{C7281207-4AA4-425E-B57A-0E9EF8445635}) (Version: 5.0 - Canon)
Canon MovieEdit Task for ZoomBrowser EX (HKLM-x32\...\InstallShield_{8AF1E098-1A5C-4336-BBE2-D047ABB401ED}) (Version: 1.2.0.21 - Canon)
Canon PhotoRecord (HKLM-x32\...\{0878E100-C0BB-41E8-B4C6-C486B61FDA7B}) (Version: 02.01.00069 - Cisra)
Canon RAW Image Task for ZoomBrowser EX (HKLM-x32\...\InstallShield_{45EF4EE3-F591-4B74-A477-0CAE12934CE7}) (Version: 1.2 - Canon)
Canon RemoteCapture Task for ZoomBrowser EX (HKLM-x32\...\InstallShield_{28291BD5-92D2-4685-82DC-CCA925C53CCA}) (Version: 1.1 - Canon)
Canon Utilities PhotoStitch 3.1 (HKLM-x32\...\InstallShield_{218BBBE3-FE63-4BB2-81A8-7435575A84FA}) (Version: 3.1.14 - Canon)
Canon ZoomBrowser EX (HKLM-x32\...\{C1D76D7A-F3BB-47EA-A746-5B1E2FFC1DF2}) (Version: 5.00.0000 - Canon)
CCleaner (HKLM\...\CCleaner) (Version: 3.17 - Piriform)
Cisco EAP-FAST Module (HKLM-x32\...\{64BF0187-F3D2-498B-99EA-163AF9AE6EC9}) (Version: 2.2.14 - Cisco Systems, Inc.)
Cisco LEAP Module (HKLM-x32\...\{51C7AD07-C3F6-4635-8E8A-231306D810FE}) (Version: 1.0.19 - Cisco Systems, Inc.)
Cisco PEAP Module (HKLM-x32\...\{ED5776D5-59B4-46B7-AF81-5F2D94D7C640}) (Version: 1.1.6 - Cisco Systems, Inc.)
Consumer In-Home Service Agreement (HKLM-x32\...\{F47C37A4-7189-430A-B81D-739FF8A7A554}) (Version: 2.0.0 - Dell Inc.)
Cozi (HKLM-x32\...\{2DA5F129-11AC-4F11-8188-B2F07EAAC20A}) (Version: 1.0.4323.24051 - Cozi Group, Inc.)
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{CA75CBF9-B078-47CB-ABA3-74EFD4FC9A43}) (Version:  - Microsoft)
Dell DataSafe Local Backup - Support Software (HKLM-x32\...\{A9668246-FB70-4103-A1E3-66C9BC2EFB49}) (Version: 9.4.60 - Dell)
Dell DataSafe Local Backup (HKLM-x32\...\{0ED7EE95-6A97-47AA-AD73-152C08A15B04}) (Version: 9.4.60 - Dell)
Dell DataSafe Online (HKLM-x32\...\{13766F76-6C8C-4E57-A9F3-3212D1C6E0D1}) (Version: 1.2.0011 - Dell, Inc.)
Dell Dock (HKLM-x32\...\Dell Dock) (Version:  - Stardock Corporation)
Dell Dock (Version: 2.0 - Stardock Corporation) Hidden
Dell Edoc Viewer (HKLM\...\{8EBA8727-ADC2-477B-9D9A-1A1836BE4E05}) (Version: 1.0.0 - Dell Inc)
Dell Getting Started Guide (HKLM-x32\...\{7DB9F1E5-9ACB-410D-A7DC-7A3D023CE045}) (Version: 1.00.0000 - Dell Inc.)
Dell Support Center (Support Software) (HKLM-x32\...\{E3BFEE55-39E2-4BE0-B966-89FE583822C1}) (Version: 2.5.09100 - Dell)
Dell Touchpad (HKLM\...\{9F72EF8B-AEC9-4CA5-B483-143980AFD6FD}) (Version: 7.1107.115.102 - ALPS ELECTRIC CO., LTD.)
Dell Webcam Central (HKLM-x32\...\Dell Webcam Central) (Version: 1.40.05 - Creative Technology Ltd)
Dell Wireless WLAN Card Utility (HKLM\...\Dell Wireless WLAN Card Utility) (Version: 5.30.21.0 - Dell Inc.)
DivX Setup (HKLM-x32\...\DivX Setup) (Version: 2.6.1.90 - DivX, LLC)
ESET Online Scanner v3 (HKLM-x32\...\ESET Online Scanner) (Version:  - )
Facebook Video Calling 2.0.0.447 (HKLM-x32\...\{8DF41A9F-FE13-43E8-A003-5F9B55A011EE}) (Version: 2.0.447 - Skype Limited)
File Type Assistant (HKLM-x32\...\Trusted Software Assistant_is1) (Version: 2014.5.6.0 - )
FinalTorrent 2011 (HKLM-x32\...\FinalTorrent_is1) (Version:  - Bitberry Software)
Firefox Free Download Packages (HKCU\...\Firefox Free Download Packages) (Version:  - )
Google Toolbar for Internet Explorer (HKLM-x32\...\{2318C2B1-4965-11d4-9B18-009027A5CD4F}) (Version: 7.5.5111.1712 - Google Inc.)
Google Toolbar for Internet Explorer (x32 Version: 1.0.0 - Google Inc.) Hidden
Google Update Helper (x32 Version: 1.3.24.15 - Google Inc.) Hidden
GoToAssist 8.0.0.514 (HKLM-x32\...\GoToAssist) (Version:  - )
Guerrilla Bob (x32 Version: 2.2.0.97 - WildTangent) Hidden
HiJackThis (HKLM-x32\...\{45A66726-69BC-466B-A7A4-12FCBA4883D7}) (Version: 1.0.0 - Trend Micro)
Intel® Matrix Storage Manager (HKLM\...\{9068B2BE-D93A-4C0A-861C-5E35E2C0E09E}) (Version:  - Intel Corporation)
iTunes (HKLM\...\{9545E9DB-6F4C-4404-BF25-E221BE8B44C5}) (Version: 10.2.1.1 - Apple Inc.)
Java 7 Update 51 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83217017FF}) (Version: 7.0.510 - Oracle)
Java Auto Updater (x32 Version: 2.1.9.8 - Sun Microsystems, Inc.) Hidden
Java™ 6 Update 20 (64-bit) (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F86416020FF}) (Version: 6.0.200 - Sun Microsystems, Inc.)
Junk Mail filter update (x32 Version: 14.0.8089.726 - Microsoft Corporation) Hidden
Live! Cam Avatar Creator (HKLM-x32\...\{65D0C510-D7B6-4438-9FC8-E6B91115AB0D}) (Version: 4.6.3009.1 - Creative Technology Ltd)
Malwarebytes Anti-Malware version 1.75.0.1300 (HKLM-x32\...\Malwarebytes' Anti-Malware_is1) (Version: 1.75.0.1300 - Malwarebytes Corporation)
McAfee Security Scan Plus (HKLM\...\McAfee Security Scan) (Version: 3.8.150.1 - McAfee, Inc.)
Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)
Microsoft .NET Framework 4.5.1 (Version: 4.5.50938 - Microsoft Corporation) Hidden
Microsoft Application Error Reporting (Version: 12.0.6015.5000 - Microsoft Corporation) Hidden
Microsoft Choice Guard (x32 Version: 2.0.48.0 - Microsoft Corporation) Hidden
Microsoft Office 2010 (HKLM-x32\...\{95140000-0070-0000-0000-0000000FF1CE}) (Version: 14.0.4763.1000 - Microsoft Corporation)
Microsoft Office Access MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Access Setup Metadata MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Excel MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Home and Student 2010 (HKLM-x32\...\Office14.SingleImage) (Version: 14.0.7015.1000 - Microsoft Corporation)
Microsoft Office Office 64-bit Components 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office OneNote MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Outlook MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office PowerPoint MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (French) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (Spanish) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proofing (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Publisher MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared Setup Metadata MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Single Image 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Word MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Reader (HKLM-x32\...\{B6F7DBE7-2FE2-458F-A738-B10832746036}) (Version:  - )
Microsoft Security Client (Version: 4.5.0216.0 - Microsoft Corporation) Hidden
Microsoft Security Essentials (HKLM\...\Microsoft Security Client) (Version: 4.5.216.0 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30214.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Sync Framework Runtime Native v1.0 (x86) (HKLM-x32\...\{8A74E887-8F0F-4017-AF53-CBA42211AAA5}) (Version: 1.0.1215.0 - Microsoft Corporation)
Microsoft Sync Framework Services Native v1.0 (x86) (HKLM-x32\...\{BD64AF4A-8C80-4152-AD77-FCDDF05208AB}) (Version: 1.0.1215.0 - Microsoft Corporation)
Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053 (HKLM\...\{B6E3757B-5E77-3915-866A-CCFC4B8D194C}) (Version: 8.0.50727.4053 - Microsoft Corporation)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (HKLM-x32\...\{770657D0-A123-3C07-8E44-1C83EC895118}) (Version: 8.0.50727.4053 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable - KB2467175 (HKLM-x32\...\{a0fe116e-9a8a-466f-aee0-625cb7c207e3}) (Version: 8.0.51011 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{052bac4a-6f79-46d4-a024-1ce1b4f73cd4}) (Version: 8.0.58299 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) - KB2467175 (HKLM\...\{aac9fcc4-dd9e-4add-901c-b5496a07ab2e}) (Version: 8.0.51011 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{071c9b48-7c32-4621-a0ac-3f809523288f}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 ATL Update kb973924 - x64 9.0.30729.4148 (HKLM\...\{EE936C7A-EA40-31D5-9B65-8E3E089C3828}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x64 9.0.30729.5570 (HKLM\...\{8338783A-0968-3B85-AFC7-BAAE0A63DC50}) (Version: 9.0.30729.5570 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729 (HKLM-x32\...\{820B6609-4C97-3A2B-B644-573B06A0F0CC}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.30319 (HKLM-x32\...\{196BB40D-1578-3D01-B289-BEFC77A11A1E}) (Version: 10.0.30319 - Microsoft Corporation)
MovieEdit Task (x32 Version: 1.2.0.21 - Canon) Hidden
Mozilla Firefox 30.0 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 30.0 (x86 en-US)) (Version: 30.0 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 29.0.1 - Mozilla)
MSVCRT (x32 Version: 14.0.1468.721 - Microsoft) Hidden
PC Fix Speed 1.2.0.25 (HKLM-x32\...\{F7B34B38-02A6-44D5-B8CC-06EB3B8ACFC9}_is1) (Version: 1.2.0.25 - Crawler, LLC.)
PhotoStitch (x32 Version: 3.1.14 - Canon) Hidden
Quickset64 (HKLM\...\{87CF757E-C1F1-4D22-865C-00C6950B5258}) (Version: 9.6.6 - Dell Inc.)
QuickTime (HKLM-x32\...\{B67BAFBA-4C9F-48FA-9496-933E3B255044}) (Version: 7.74.80.86 - Apple Inc.)
RAW Image Task 1.2 (x32 Version: 1.2 - Canon) Hidden
RemoteCapture Task 1.1 (x32 Version: 1.1 - Canon) Hidden
Roxio Burn (HKLM-x32\...\{B2E47DE7-800B-40BB-BD1F-9F221C3AEE87}) (Version: 1.01 - Roxio)
Roxio Burn (x32 Version: 1.01 - Roxio) Hidden
Search Protect (HKLM-x32\...\SearchProtect) (Version: 2.15.11.3 - Client Connect LTD)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{DE28B448-32E8-4E8F-84F0-A52B21A49B5B}) (Version:  - Microsoft)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (x32 Version:  - Microsoft) Hidden
Skype Click to Call (HKLM-x32\...\{BB285C9F-C821-4770-8970-56C4AB52C87E}) (Version: 7.2.15747.10003 - Microsoft Corporation)
Skype™ 6.16 (HKLM-x32\...\{7A3C7E05-EE37-47D6-99E1-2EB05A3DA3F7}) (Version: 6.16.105 - Skype Technologies S.A.)
Speccy (HKLM\...\Speccy) (Version: 1.25 - Piriform)
The Battle for Middle-earth ™ (HKLM-x32\...\{962E05CF-3394-496D-0091-850CF1762F6B}) (Version:  - )
Uninstall Helper (HKLM-x32\...\Uninstall Helper 2.0.1.0) (Version: 2.0.1.0 - InstallX, LLC)
Uninstall Helper (x32 Version: 2.0.1.0 - InstallX, LLC) Hidden
Update for Microsoft Access 2010 (KB2553446) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{B4A38370-2ADB-46B0-A1B0-0C4A2F7DCA31}) (Version:  - Microsoft)
Update for Microsoft Filter Pack 2.0 (KB2878281) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.SingleImage_{302A8FE3-EBF5-486C-A431-16A1CD914443}) (Version:  - Microsoft)
Update for Microsoft Filter Pack 2.0 (KB2878281) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{302A8FE3-EBF5-486C-A431-16A1CD914443}) (Version:  - Microsoft)
Update for Microsoft InfoPath 2010 (KB2817369) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{4EEA3D3E-989C-4DF4-AB0A-3042C0C12AA3}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2494150) (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{3FCFD88F-4D13-4F38-8625-ABABEA7F61EA}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589298) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{DADF7E25-FFA4-4D02-BE84-1DAE62C18516}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.SingleImage_{F4284D93-7AE8-4309-8CF3-9AD394F35F3A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{F4284D93-7AE8-4309-8CF3-9AD394F35F3A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589375) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{287A1E92-9E41-4BC1-8920-B3D0E9220800}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2597087) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{9D69691D-823D-4C3E-9B12-563A3F520366}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2760598) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.SingleImage_{ECFE33A3-B8B7-439A-ADE4-59FBD29EF9B8}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2760598) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{ECFE33A3-B8B7-439A-ADE4-59FBD29EF9B8}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{35698CB7-AAA2-4577-B505-DBFF504AEF23}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2794737) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{5AA578BB-759C-40FD-9661-A737C0884541}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2825635) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{F1A20C69-9FE5-40FD-9CD5-84EABC2EF64A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2850079) 32-Bit Edition (HKLM-x32\...\{90140000-001F-040C-0000-0000000FF1CE}_Office14.SingleImage_{82F87E28-B18E-46D6-A399-E2F19CF5949B}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2850079) 32-Bit Edition (HKLM-x32\...\{90140000-001F-0C0A-0000-0000000FF1CE}_Office14.SingleImage_{5E8EB600-8B94-429E-873E-98369C6DC1BC}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2878225) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{EFF5EBA3-40AD-4859-85E7-3C1CF4F297EB}) (Version:  - Microsoft)
Update for Microsoft OneNote 2010 (KB2837595) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.SingleImage_{51CCA922-A0CC-47C4-8910-6936D97CAC2E}) (Version:  - Microsoft)
Update for Microsoft OneNote 2010 (KB2837595) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{51CCA922-A0CC-47C4-8910-6936D97CAC2E}) (Version:  - Microsoft)
Update for Microsoft Outlook 2010 (KB2687567) 32-Bit Edition (HKLM-x32\...\{90140000-001A-0409-0000-0000000FF1CE}_Office14.SingleImage_{DCE104A1-1875-4469-A83D-A5BFA6C4640F}) (Version:  - Microsoft)
Update for Microsoft Outlook 2010 (KB2687567) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{2AB483F1-C86E-427A-83B4-23889B03512D}) (Version:  - Microsoft)
Update for Microsoft PowerPoint 2010 (KB2837579) 32-Bit Edition (HKLM-x32\...\{90140000-0018-0409-0000-0000000FF1CE}_Office14.SingleImage_{334AA0A1-2BB1-4D74-B66A-2B2C4D9C2C87}) (Version:  - Microsoft)
Update for Microsoft PowerPoint 2010 (KB2837579) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{2BA40F82-F3A4-441C-BF1A-ED4C42FF4872}) (Version:  - Microsoft)
Update for Microsoft SharePoint Workspace 2010 (KB2760601) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.SingleImage_{F9F5A080-AF38-4966-9A6B-C43DCA465035}) (Version:  - Microsoft)
Update for Microsoft Visio 2010 (KB2880526) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{7B29D8B8-6A87-496C-A65E-B935E740448A}) (Version:  - Microsoft)
Update for Microsoft Visio Viewer 2010 (KB2837587) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{38CF30E4-3348-4BD1-A859-B630C355A56F}) (Version:  - Microsoft)
Update for Microsoft Word 2010 (KB2880529) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{B9B89E01-5B6B-4F73-BC34-B2C0D8ACB4CD}) (Version:  - Microsoft)
Update Installer for WildTangent Games App (x32 Version:  - WildTangent) Hidden
VC80CRTRedist - 8.0.50727.6195 (x32 Version: 1.2.0 - DivX, Inc) Hidden
WildTangent Games (HKLM-x32\...\WildTangent dell Master Uninstall) (Version: 1.0.2.5 - WildTangent)
WildTangent Games App (Dell Games) (x32 Version: 4.0.5.32 - WildTangent) Hidden
Windows Live Call (x32 Version: 14.0.8064.0206 - Microsoft Corporation) Hidden
Windows Live Communications Platform (x32 Version: 14.0.8064.206 - Microsoft Corporation) Hidden
Windows Live Essentials (HKLM-x32\...\WinLiveSuite_Wave3) (Version: 14.0.8089.0726 - Microsoft Corporation)
Windows Live Essentials (x32 Version: 14.0.8089.726 - Microsoft Corporation) Hidden
Windows Live Mail (x32 Version: 14.0.8089.0726 - Microsoft Corporation) Hidden
Windows Live Messenger (x32 Version: 14.0.8089.0726 - Microsoft Corporation) Hidden
Windows Live Movie Maker (x32 Version: 14.0.8091.0730 - Microsoft Corporation) Hidden
Windows Live Photo Gallery (x32 Version: 14.0.8081.709 - Microsoft Corporation) Hidden
Windows Live Sign-in Assistant (HKLM-x32\...\{45338B07-A236-4270-9A77-EBB4115517B5}) (Version: 5.000.818.5 - Microsoft Corporation)
Windows Live Sync (HKLM-x32\...\{84EBDF39-4B33-49D7-A0BD-EB6E2C4E81C1}) (Version: 14.0.8089.726 - Microsoft Corporation)
Windows Live Upload Tool (HKLM-x32\...\{205C6BDD-7B73-42DE-8505-9A093F35A238}) (Version: 14.0.8014.1029 - Microsoft Corporation)
Windows Live Writer (x32 Version: 14.0.8089.0726 - Microsoft Corporation) Hidden
Yahoo! Detect (HKLM-x32\...\YTdetect) (Version:  - )

========================= Memory info: ===================================

Percentage of memory in use: 38%
Total physical RAM: 4056.36 MB
Available physical RAM: 2494.19 MB
Total Pagefile: 8110.91 MB
Available Pagefile: 6388.06 MB
Total Virtual: 4095.88 MB
Available Virtual: 3982.38 MB

========================= Partitions: =====================================

1 Drive c: (OS) (Fixed) (Total:283.4 GB) (Free:171.23 GB) NTFS
3 Drive u: (RECOVERY) (Fixed) (Total:14.65 GB) (Free:7.98 GB) NTFS

========================= Users: ========================================

User accounts for \\HENRY-PC

Administrator            Guest                    Henry                    


**** End of log ****



#6 andpinger

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Posted 30 June 2014 - 11:28 AM

Here is the speccy snapshot:

 

http://speccy.piriform.com/results/iXVmfXfmEdWrocoMPH5W3dX



#7 noknojon

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Posted 30 June 2014 - 03:32 PM

First - This is a "basic clean-up" and we will go further depending on your answers.

Please download and run RKill by Grinler.
 A black DOS box will appear for a short time and then disappear.
 This is normal and indicates the tool ran successfully.
 At most the tool will usually run for about 2 minutes
 Please Copy / Paste the small log back here.

 

Important: Do not reboot your computer until you complete the next step.

 

* NOW :
 Please download AdwCleaner by Xplode and save to your Desktop.
 * Double-click on AdwCleaner.exe to run the tool.
 * Vista/Windows 7/8 users right-click and select Run As Administrator.
 * Click on the Scan button only once to ensure correct readings
 * AdwCleaner will begin...be patient as the scan may take some time to complete.
 * After the scan has finished, click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.
* Check the removals and see if you are OK with the list.

* Now
 * Click on the Clean button only once to ensure correct readings
 * Press OK when asked to close all programs and follow the onscreen prompts.
 * Press OK again to allow AdwCleaner to restart the computer and complete the removal process.
 * After rebooting, a logfile report (AdwCleaner[S0].txt) will open automatically.
 * Copy and Paste the contents of that logfile in your next reply.

* A copy of all logfiles are also saved in the C:\AdwCleaner folder which was created when running the tool.

 

 

Next -

Please download Junkware Removal Tool by Thisisu

Open your browser and go to Downloads, then click on the Junkware Removal Tool to install it. 

Click on Run to initiate the installation.

To avoid potential conflicts you may need to Temporarily Disable your Antivirus

Often you will want to be offline when you do this.

Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8 right-mouse click JRT.exe and select Run as Administrator.

The tool will open and start scanning your system.

Please be patient as this can take a while to complete depending on your system's specifications.

On completion, a log (JRT.txt) is saved to your desktop and will automatically open. 
Copy and this in your next post..



#8 andpinger

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Posted 09 July 2014 - 09:54 PM

here is the RKill Log:

 

 

Rkill 2.6.7 by Lawrence Abrams (Grinler)
http://www.bleepingcomputer.com/
Copyright 2008-2014 BleepingComputer.com
More Information about Rkill can be found at this link:
 http://www.bleepingcomputer.com/forums/topic308364.html

Program started at: 07/09/2014 10:51:05 PM in x64 mode.
Windows Version: Windows 7 Home Premium Service Pack 1

Checking for Windows services to stop:

 * No malware services found to stop.

Checking for processes to terminate:

 * No malware processes found to kill.

Checking Registry for malware related settings:

 * No issues found in the Registry.

Resetting .EXE, .COM, & .BAT associations in the Windows Registry.

Performing miscellaneous checks:

 * No issues found.

Checking Windows Service Integrity:

 * WinDefend => %ProgramFiles(x86)%\Windows Defender\mpsvc.dll [Incorrect ServiceDLL]

Searching for Missing Digital Signatures:

 * No issues found.

Checking HOSTS File:

 * HOSTS file entries found:

  127.0.0.1       localhost

Program finished at: 07/09/2014 10:52:18 PM
Execution time: 0 hours(s), 1 minute(s), and 12 seconds(s)



#9 andpinger

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Posted 09 July 2014 - 10:12 PM

here's the adwarecleaner log:

 

 

 

# AdwCleaner v3.215 - Report created 09/07/2014 at 23:08:06
# Updated 09/07/2014 by Xplode
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : Henry - HENRY-PC
# Running from : C:\Users\Henry\Downloads\AdwCleaner(1).exe
# Option : Clean

***** [ Services ] *****

[#] Service Deleted : CltMngSvc

***** [ Files / Folders ] *****

Folder Deleted : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\FinalTorrent
Folder Deleted : C:\Program Files (x86)\File Type Assistant
Folder Deleted : C:\Program Files (x86)\FinalTorrent
Folder Deleted : C:\Program Files (x86)\Mobogenie
Folder Deleted : C:\Program Files (x86)\SearchProtect
Folder Deleted : C:\Users\Henry\AppData\Local\FileTypeAssistant
Folder Deleted : C:\Users\Henry\AppData\Local\Mobogenie
Folder Deleted : C:\Users\Henry\AppData\Local\SearchProtect
Folder Deleted : C:\Users\Henry\AppData\Local\Temp\WiseEnhance
Folder Deleted : C:\Users\Henry\AppData\Roaming\FinalTorrent
Folder Deleted : C:\Users\Henry\Documents\Mobogenie
Folder Deleted : C:\Users\wangzhisong\AppData\Local\Mobogenie
Folder Deleted : C:\Users\Henry\AppData\Roaming\Mozilla\Firefox\Profiles\0n1044ty.default\Extensions\staged\{ad9a41d2-9a49-4fa6-a79e-71a0785364c8}
Folder Deleted : C:\Users\Henry\AppData\Roaming\Mozilla\Firefox\Profiles\ucn4yb55.default\Extensions\staged\{ad9a41d2-9a49-4fa6-a79e-71a0785364c8}
File Deleted : C:\Users\Henry\daemonprocess.txt
File Deleted : C:\Users\Henry\AppData\Roaming\Mozilla\Firefox\Profiles\53w2x79u.default-1361946116821\invalidprefs.js
File Deleted : C:\Users\Henry\AppData\Roaming\Mozilla\Firefox\Profiles\53w2x79u.default-1361946116821\searchplugins\default-search.xml
File Deleted : C:\Program Files (x86)\Mozilla Firefox\browser\searchplugins\default-search.xml
File Deleted : C:\Users\Henry\AppData\Roaming\Mozilla\Firefox\Profiles\53w2x79u.default-1361946116821\searchplugins\trovi-search.xml
File Deleted : C:\Users\Henry\AppData\Roaming\Mozilla\Firefox\Profiles\0n1044ty.default\user.js
File Deleted : C:\Users\Henry\AppData\Roaming\Mozilla\Firefox\Profiles\53w2x79u.default-1361946116821\user.js
File Deleted : C:\Users\Henry\AppData\Roaming\Mozilla\Firefox\Profiles\ucn4yb55.default\user.js
File Deleted : C:\Windows\Tasks\FinalTorrent Update Checker.job
File Deleted : C:\Windows\System32\Tasks\FinalTorrent Update Checker
File Deleted : C:\Windows\System32\Tasks\ProgramRefresh-ATFST
File Deleted : C:\Windows\System32\Tasks\ProgramUpdateCheck

***** [ Shortcuts ] *****


***** [ Registry ] *****

Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\bopakagnckmlgajfccecajhnimjiiedh
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\bitguard.exe
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\bprotect.exe
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\browserdefender.exe
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\browserprotect.exe
Value Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run [mobilegeni daemon]
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{1AA60054-57D9-4F99-9A55-D0FBFBE7ECD3}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{2318C2B1-4965-11D4-9B18-009027A5CD4F}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{2318C2B1-4965-11D4-9B18-009027A5CD4F}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{2318C2B1-4965-11D4-9B18-009027A5CD4F}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{4D9101D6-5BA0-4048-BDDE-7E2DF54C8C47}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{54739D49-AC03-4C57-9264-C5195596B3A1}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{014DB5FA-EAFB-4592-A95B-F44D3EE87FA9}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2492}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2492}
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{2318C2B1-4965-11D4-9B18-009027A5CD4F}]
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{2318C2B1-4965-11D4-9B18-009027A5CD4F}]
Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{2318C2B1-4965-11D4-9B18-009027A5CD4F}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Value Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{2318C2B1-4965-11D4-9B18-009027A5CD4F}]
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2492}
Key Deleted : HKCU\Software\InstallCore
Key Deleted : HKLM\Software\SearchProtect
Key Deleted : HKLM\Software\SystemK
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\SearchProtect
Key Deleted : [x64] HKLM\SOFTWARE\DivX\Install\Setup\WizardLayout\ConduitToolbar
Data Deleted : HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows [AppInit_DLLs] - C:\PROGRA~2\SearchProtect\SearchProtect\bin\SPVC32Loader.dll
Data Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows [AppInit_DLLs] - C:\PROGRA~2\SearchProtect\SearchProtect\bin\SPVC64Loader.dll
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\bpsvc.exe
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\browsersafeguard.exe
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\dprotectsvc.exe
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\jumpflip
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\protectedsearch.exe
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\searchinstaller.exe
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\searchprotection.exe
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\searchprotector.exe
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\searchsettings.exe
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\searchsettings64.exe
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\snapdo.exe
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\stinst32.exe
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\stinst64.exe
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\umbrella.exe
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\utiljumpflip.exe
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\volaro
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\vonteera
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\websteroids.exe
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\websteroidsservice.exe

***** [ Browsers ] *****

-\\ Internet Explorer v11.0.9600.17207

Setting Restored : HKCU\Software\Microsoft\Internet Explorer\Main [Start Page]

-\\ Mozilla Firefox v30.0 (en-US)

[ File : C:\Users\Henry\AppData\Roaming\Mozilla\Firefox\Profiles\0n1044ty.default\prefs.js ]


[ File : C:\Users\Henry\AppData\Roaming\Mozilla\Firefox\Profiles\53w2x79u.default-1361946116821\prefs.js ]

Line Deleted : user_pref("browser.newtab.url", "hxxp://www.trovi.com/?gd=&ctid=CT3324790&octid=EB_ORIGINAL_CTID&ISID=MAD205633-64A0-43C8-866C-574CC5395BF5&SearchSource=69&CUI=&SSPV=SP21511B_sp_ff&Lay=1&UM=5&UP=SPB8A[...]
Line Deleted : user_pref("browser.startup.homepage", "hxxp://www.trovi.com/?gd=&ctid=CT3324790&octid=EB_ORIGINAL_CTID&ISID=MAD205633-64A0-43C8-866C-574CC5395BF5&SearchSource=55&CUI=&UM=5&UP=SPB8ADF658-172C-4DA9-8759[...]

[ File : C:\Users\Henry\AppData\Roaming\Mozilla\Firefox\Profiles\ucn4yb55.default\prefs.js ]


-\\ Google Chrome v

*************************

AdwCleaner[R0].txt - [12212 octets] - [03/12/2013 11:40:57]
AdwCleaner[R1].txt - [1590 octets] - [30/01/2014 15:45:27]
AdwCleaner[R2].txt - [10563 octets] - [09/07/2014 22:57:23]
AdwCleaner[S0].txt - [11398 octets] - [03/12/2013 11:43:17]
AdwCleaner[S1].txt - [1620 octets] - [30/01/2014 15:47:17]
AdwCleaner[S2].txt - [9612 octets] - [09/07/2014 23:08:06]

########## EOF - C:\AdwCleaner\AdwCleaner[S2].txt - [9672 octets] ##########



#10 andpinger

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Posted 09 July 2014 - 10:26 PM

Here is the JRT log:

 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.1.4 (04.06.2014:1)
OS: Windows 7 Home Premium x64
Ran by Henry on Wed 07/09/2014 at 23:16:44.84
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Registry Values



~~~ Registry Keys



~~~ Files



~~~ Folders

Successfully deleted: [Folder] "C:\Users\Henry\appdata\locallow\boost_interprocess"



~~~ FireFox

Emptied folder: C:\Users\Henry\AppData\Roaming\mozilla\firefox\profiles\53w2x79u.default-1361946116821\minidumps [39 files]



~~~ Event Viewer Logs were cleared





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Wed 07/09/2014 at 23:25:01.38
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~



#11 boopme

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Posted 06 August 2014 - 10:29 AM

Hello please run one more cleaner....run ESET.
  • Hold down Control and click on this link to open ESET OnlineScan in a new window.
  • Click the esetonlinebtn.png button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
  • Click on esetsmartinstaller_enu.exe to download the ESET Smart Installer. Save it to your desktop.
  • Double click on the esetsmartinstaller_enu.png icon on your desktop.
  • Check "YES, I accept the Terms of Use."
  • Click the Start button.
  • Accept any security warnings from your browser.
  • Under scan settings, check "Scan Archives" and "Remove found threats"
  • Click Advanced settings and select the following:
  • Scan potentially unwanted applications
  • Scan for potentially unsafe applications
  • Enable Anti-Stealth technology
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click List Threats
  • Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Click the Back button.
  • Click the Finish button.
  • NOTE:Sometimes if ESET finds no infections it will not create a log.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#12 andpinger

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Posted 15 August 2014 - 09:59 PM

Here is the ESET scan log:

 

 

C:\$RECYCLE.BIN\S-1-5-21-313149216-2932475775-116699856-1001\$RECT56E.exe    Win32/InstalleRex.M potentially unwanted application    deleted - quarantined
C:\AdwCleaner\Quarantine\C\Program Files (x86)\BuzzSearch\BuzzSearchUninstall.exe.vir    Win32/BrowseFox.C potentially unwanted application    deleted - quarantined
C:\AdwCleaner\Quarantine\C\Program Files (x86)\BuzzSearch\bin\plugins\BuzzSearch.FFUpdate.dll.vir    probably a variant of MSIL/BrowseFox.G potentially unwanted application    deleted - quarantined
C:\AdwCleaner\Quarantine\C\Program Files (x86)\BuzzSearch\bin\plugins\BuzzSearch.GCUpdate.dll.vir    a variant of MSIL/BrowseFox.E potentially unwanted application    deleted - quarantined
C:\AdwCleaner\Quarantine\C\Program Files (x86)\BuzzSearch\bin\plugins\BuzzSearch.IEUpdate.dll.vir    probably a variant of MSIL/BrowseFox.G potentially unwanted application    deleted - quarantined
C:\AdwCleaner\Quarantine\C\Program Files (x86)\File Type Assistant\ftacfg.exe.vir    Win32/FileTypeAssistant.A potentially unwanted application    deleted - quarantined
C:\AdwCleaner\Quarantine\C\Program Files (x86)\File Type Assistant\TSASetup.exe.vir    a variant of Win32/FileTypeAssistant.A potentially unwanted application    deleted - quarantined
C:\AdwCleaner\Quarantine\C\Program Files (x86)\File Type Assistant\tsassist.exe.vir    a variant of Win32/FileTypeAssistant.A potentially unwanted application    deleted - quarantined
C:\AdwCleaner\Quarantine\C\Program Files (x86)\File Type Assistant\temp\~tmp.exe.vir    a variant of Win32/FileTypeAssistant.A potentially unwanted application    deleted - quarantined
C:\AdwCleaner\Quarantine\C\Program Files (x86)\SearchProtect\Main\bin\CltMngSvc.exe.vir    a variant of Win32/Conduit.SearchProtect.H potentially unwanted application    deleted - quarantined
C:\AdwCleaner\Quarantine\C\Program Files (x86)\SearchProtect\Main\bin\SPTool.dll.vir    probably a variant of Win32/Conduit.SearchProtect.H potentially unwanted application    deleted - quarantined
C:\AdwCleaner\Quarantine\C\Program Files (x86)\SearchProtect\Main\bin\uninstall.exe.vir    a variant of Win32/ClientConnect.A potentially unwanted application    deleted - quarantined
C:\AdwCleaner\Quarantine\C\Program Files (x86)\SearchProtect\SearchProtect\bin\cltmng.exe.vir    a variant of Win32/Conduit.SearchProtect.I potentially unwanted application    deleted - quarantined
C:\AdwCleaner\Quarantine\C\Program Files (x86)\SearchProtect\SearchProtect\bin\SPTool64.exe.vir    a variant of Win32/ClientConnect.A potentially unwanted application    deleted - quarantined
C:\AdwCleaner\Quarantine\C\Program Files (x86)\SearchProtect\SearchProtect\bin\SPVC32.dll.vir    a variant of Win32/Conduit.SearchProtect.H potentially unwanted application    deleted - quarantined
C:\AdwCleaner\Quarantine\C\Program Files (x86)\SearchProtect\SearchProtect\bin\SPVC32Loader.dll.vir    a variant of Win32/ClientConnect.A potentially unwanted application    deleted - quarantined
C:\AdwCleaner\Quarantine\C\Program Files (x86)\SearchProtect\SearchProtect\bin\SPVC64.dll.vir    a variant of Win32/ClientConnect.A potentially unwanted application    deleted - quarantined
C:\AdwCleaner\Quarantine\C\Program Files (x86)\SearchProtect\SearchProtect\bin\SPVC64Loader.dll.vir    a variant of Win32/ClientConnect.A potentially unwanted application    deleted - quarantined
C:\AdwCleaner\Quarantine\C\Program Files (x86)\SearchProtect\UI\bin\cltmngui.exe.vir    a variant of Win32/ClientConnect.A potentially unwanted application    deleted - quarantined
C:\AdwCleaner\Quarantine\C\Users\Henry\AppData\Local\Mobogenie\Version\OldVersion\Mobogenie\MUServer.apk.vir    a variant of Android/Mobserv.A potentially unwanted application    deleted - quarantined
C:\Users\Henry\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\BQZ48IZG\SPSetup[1].exe    a variant of Win32/ClientConnect.A potentially unwanted application    deleted - quarantined
C:\Users\Henry\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\IBBQ325D\spstub[1].exe    a variant of Win32/ClientConnect.A potentially unwanted application    deleted - quarantined
C:\Users\Henry\AppData\Local\Temp\ASKCA97.tmp    a variant of Win32/Bundled.Toolbar.Ask.G potentially unsafe application    deleted - quarantined
C:\Users\Henry\AppData\Local\Temp\nsgD2E7.tmp    a variant of Win32/ClientConnect.A potentially unwanted application    deleted - quarantined
C:\Users\Henry\AppData\Local\Temp\nsh4FD5.exe    Win32/Conduit.SearchProtect.R potentially unwanted application    deleted - quarantined
C:\Users\Henry\AppData\Local\Temp\nsh932F.exe    Win32/Conduit.SearchProtect.R potentially unwanted application    deleted - quarantined
C:\Users\Henry\AppData\Local\Temp\nsm5571.exe    Win32/Conduit.SearchProtect.R potentially unwanted application    deleted - quarantined
C:\Users\Henry\AppData\Local\Temp\nsm9A51.exe    Win32/Conduit.SearchProtect.R potentially unwanted application    deleted - quarantined
C:\Users\Henry\AppData\Local\Temp\uninstaller.exe.521729    Win32/InstallCore.PC potentially unwanted application    deleted - quarantined
C:\Users\Henry\AppData\Local\Temp\798116.Uninstall\uninstaller.exe    Win32/InstallCore.PC potentially unwanted application    deleted - quarantined
C:\Users\Henry\AppData\Local\Temp\is1852162411\486443_stp\setup_wiseenhance.exe    Win32/BrowseFox.C potentially unwanted application    deleted - quarantined
C:\Users\Henry\AppData\Roaming\1O1L1I1PtF1F1C1N\Barnes &amp; Noble Desktop Reader Free Download Packages\uninstaller.exe    Win32/InstallCore.PC potentially unwanted application    deleted - quarantined
C:\Users\Henry\Desktop\spsetup125.exe    Win32/Bundled.Toolbar.Google.D potentially unsafe application    deleted - quarantined
C:\Users\Henry\Downloads\Barnes&NobleDesktopReaderSetup-8151-vffsb.exe    a variant of Win32/InstallCore.MJ potentially unwanted application    deleted - quarantined
C:\Users\Henry\Downloads\cbsidlm-cbsi188-Graboid_Video-SEO-10910304.exe    a variant of Win32/CNETInstaller.B potentially unwanted application    deleted - quarantined
 



#13 boopme

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Posted 18 August 2014 - 02:13 PM

Sorry was unavailable.

should be better now..

Empty your temp folders using TFC (Temporary File Cleaner)
  • Please download TFC by Old Timer and save it to your desktop.
    alternate download link
  • Save any unsaved work. (TFC will close ALL open programs including your browser!)
  • Double-click on TFC.exe to run it. (If you are using Vista, right-click on the file and choose "Run As Administrator".)
  • Click the Start button to begin the cleaning process and let it run uninterrupted to completion.
  • Important! If TFC prompts you to reboot, please do so immediately. If not prompted, manually reboot the machine anyway allowing Windows to load normally (not into Safe Mode) to ensure a complete clean.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#14 andpinger

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Posted 25 August 2014 - 04:32 PM

Ok heres the log for the TFC:

 

Getting user folders.
 
Stopping running processes.
 
Emptying Temp folders.
 
 
User: All Users
 
User: Default
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 67 bytes
->Flash cache emptied: 56502 bytes
 
User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 0 bytes
 
User: Henry
->Temp folder emptied: 1749076648 bytes
->Temporary Internet Files folder emptied: 88859134 bytes
->Java cache emptied: 45964 bytes
->FireFox cache emptied: 549065309 bytes
->Flash cache emptied: 8411093 bytes
 
User: Public
->Temp folder emptied: 0 bytes
 
User: wangzhisong
 
%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32 (64bit) .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 845441528 bytes
%systemroot%\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 40863577 bytes
%systemroot%\system32\config\systemprofile\AppData\LocalLow\Sun\Java\Deployment folder emptied: 753 bytes
%systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 187899 bytes
 
Emptying RecycleBin. Do not interrupt.
 
RecycleBin emptied: 6122900916 bytes
Process complete!
 
Total Files Cleaned = 8,969.00 mb



#15 boopme

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Posted 25 August 2014 - 07:24 PM

Ok, should be good to go now.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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