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4 replies to this topic

#1 Rayal49

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Posted 22 June 2014 - 01:45 PM

How do i get rid of Trovi Search


Edited by hamluis, 22 June 2014 - 01:48 PM.
Moved from Win 7 to Am I Infected - Hamluis.

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#2 wpgwpg

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Posted 22 June 2014 - 02:01 PM

 Take a look at Grif Thomas' suggestion at this link

http://forums.cnet.com/7723-6132_102-615489/how-do-i-get-rid-of-trovi-spyware/

I've seen a whole lot of his posts, and can readily attest that he's a very knowledgeable expert in this area.

 

Good luck. 


Everyone with a computer should back his system up to an external hard drive regularly.  :thumbsup:

#3 dc3

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Posted 22 June 2014 - 02:24 PM

Please download AdwCleaner and run it.
 
An image like the one below will open, click on Scan.
 
adwcleaner11_zps48314883.png
 
Once the search is complete a list of the pending items will be displayed.  If you see any which you do not want removed, remove the check mark next to it.  
 
Click on Clean to remove the selected items.  
 
You will receive a message telling you that all programs will be close so that the infections can be removed.  Click on Ok.
 
When the cleaning process is complete a log of what was removed will be presented.  Please copy and the paste this log in your next post.
 
 

Please download Malwarebytes Anti-Malware.  After clicking on the link the download will start automatically.
 
1)  Double-click on mbam-setup.exe, then click on Run to install the application, follow the prompts through the installation.
 
2)  Malwarebytes will automatically open.  If this is the first time you have run this version of Malwarbytes you will see an image like the one below.
 
mbam1_zps95cc812c.png
 
Click on Update Now, after Malwarebytes is updated click on Scan.
 
If this isn't the first time you have run this version, then you will see an image like the one below.  Click on Scan
 
mbam1_zps98e7fba9.png
 
You will be prompted to update Malwarebytes, to do so click on Update Now.
 
 mbam2_zps85f38f0c.png
 
3)  The scan will automatically run now.
 
mbamreplace_zps3ead4824.png
 
 
4)  When the scan is complete the results will be displayed.  Click on Quarantine All, then click on Apply Actions
 
mbam4_zps23e52ad4.png
 
 
5)  To complete any actions taken you will be asked if you want to restart your computer, click on Yes
 
 mbam4_zps490948cc.png
 
6)  Please post the Malwarebytes log.
 
To find your Malwarebytes log,download mbam-check.exe from here and save it to your desktop.
 
To open the log double click on mbam-check.exe on your desktop.  When the log opens, scroll down toward the bottom of the log to Quarantined Items.  Copy and paste this in your next post.
 
You will need to go into your browser/s and remove Trovi Search from the list of search engines.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#4 kellythestrange13

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Posted 22 June 2014 - 11:49 PM

Thank you so so so much for this. This Trovi/Conduit thing has recently become the bane of my existence.



#5 dc3

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Posted 23 June 2014 - 10:44 AM

Let us know what the results are.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 





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