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PC back from the manufacturers, can't update windows 8


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#1 DaveACarr

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Posted 22 June 2014 - 08:17 AM

Dear Bleeping Computer

 

I was running windows 8.1 back in January and it crashed during an update. After that, the system wouldn't start and just kept on going round in circles trying to fix itself.

Under diagnostic tests at a local PC repair shop, a hard drive failure seemed to be the problem. Since it was under warranty, it went back to PC World who sent it back to Lenovo. I got it back in March but all they did was a system reset, putting it back on windows 8.

 

Everything seemed to be working fine apart from one fact. It won't update. I just get the 'failure configuring updates, reverting changes' message. My metro tiles stopped working yesterday as well. I presume this is also an update issue. Under investigation I came across a message saying the place where windows stores updates has been moved. How do I repair this, since the windows update troubleshooter doesn't help. I am fairly conversant in DOS, but it's been a while.

 

Any help would be greatly appreciated.

 

I'm using a Lenovo Ideacentre B340 running windows 8 with the following spec:

Intel Pentium CPU G645 @ 2.90GHz
DDR3 SDRAM
Lenovo Mahobay motherboard
440GB Hard Drive

 

I have enabled safemode startup on the F8 key and everything of importance is backed up.

 

Best Regards

 

Dave



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#2 wpgwpg

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Posted 22 June 2014 - 10:03 AM

 Have you by chance run a registry cleaner?  They can cause this kind of thing.  


Everyone with a computer should back his system up to an external hard drive regularly.  :thumbsup:

#3 dc3

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Posted 22 June 2014 - 02:09 PM

Windows Repair (All in one)
 
Please download and install Windows Repair (All in one)
 
To open the program click on the Start orb.
 
Click on All Programs.
 
Click on Windows Repair (All in one), this may be listed as Tweaking.com.
 
If you are running Windows Vista, 7, or 8 right click on Windows Repair (All in one)  and then click on Run as administrator.
 
Notice:  You will need to disable your antivirus in order to run this program, for this reason you should run this while off line.
 
Go to Step 2 and click on the Do it button to allow CheckDisk to run. 
 
windowsrepairstep2-1_zps08aed02b.png
 
Go to Step 3 and click on the Do it button to run System File Check.
 
windowsrepairstep3-1_zps935b7603.png
 
Go to Step 4 and click on the Create button under System Restore.
 
windowsrepairstept4-1_zpseb336401.png
 
Go to Start Repairs and click on the Start button.
 
Important: Do not make any changes to the check marks.
 
For those running Windows 8 please note that  Reset Registry Permissions is not checked by design.
 
When the page below opens click on the Start button.
 
windowsrepairstartrepairs-1_zpsa179850d.
 
Please copy and paste the Windows Repair Log in your next post.  This log (_windows_repair_log.txt) is located in the following folder:
 
*  64-bit systems file path - C:\Program Files (x86)\Tweaking.com\Windows Repair (All in One)\Logs
 
*  32-bit systems file path - C:\Program Files\Tweaking.com\Windows Repair (All in One)\Logs
 
Copy the file path for your version of Windows (32-bit or 64-bit), click on the Start orb and paste it in the Search all programs and files box.
 
Click on Logs.
 
Click on _Windows_Repair_Logs.
 
Copy and paste this log in your next post. 

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#4 DaveACarr

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Posted 24 June 2014 - 03:15 PM

Hi dc3

 

Thanks for your reply. I've done as asked and here are the logs.

 

Regards

 

Dave

 

Attached Files



#5 dc3

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Posted 25 June 2014 - 11:47 AM

There is a reason why I specifically requested that you post the logs in your topic.  I will not download content which I'm not 100% sure of what is contained in it.


Edited by dc3, 25 June 2014 - 11:57 AM.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#6 DaveACarr

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Posted 25 June 2014 - 05:51 PM

You didn't have to edit your reply since I got the first one. You sir, are a tit.



#7 dc3

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Posted 26 June 2014 - 08:54 AM

Well... I guess that is better than a boob. :hysterical:


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 





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