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Windows Defender will not turn on, keeps redirecting me to win32


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#1 Eapenator

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Posted 21 June 2014 - 09:22 PM

Computer : Lenovo Ideapad y510p 

 

OS : Windows 8.1

 

Hey guys, I recently uninstalled avast and I cannot seem to be able to turn on windows defender. Whenever I try to do this on the Action Center, it just redirects me to the Win32 file. Any advice on what I should do? I would really prefer to not reset or refresh my computer. To uninstall avast, I used an official uninstaller to get rid of all the folders, as opposed to using the one built into avast.



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#2 dicke

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Posted 22 June 2014 - 03:58 PM

Welcome,

I would consider the uninstaller in Avast or one on their site the 'official' uninstaller. Anything else might uninstall more than necessary.

If a reinstall of Avast doesn't correct the problem after you use their uninstaller then a reset or refresh may be the only way back.

Keep us posted


Stay well and surf safe [stay protected]

Dick E


#3 Eapenator

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Posted 22 June 2014 - 04:21 PM

It worked, thanks for the help :)



#4 dicke

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Posted 22 June 2014 - 05:25 PM

Glad to hear that all is well now

Stay well and surf safe


Stay well and surf safe [stay protected]

Dick E





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