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Blue Screen of Death


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19 replies to this topic

#1 bdariusc

bdariusc

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  • Local time:01:06 PM

Posted 21 June 2014 - 12:44 PM

Hello,

I`m having some problems with my PC for some time now and I don't seem to find a solution to this. I encounter random BlueScreens during my games and the OS error list points to my video card.

I have used stress programs to check the video card but no artifact were found. I have run memory test and no errors have been encountered. I have used HWMonitor to check for high temperatures, everything was OK.

I have updated all of my drivers, dx, BIOS, OS updated, everything.

My latest error received is today, I was playing League of Legends, TeamSpeak was running in the background and Firefox with no additional videos or sounds.

Here is my latest error received: http://imgur.com/w9FhAm9

And this is the text of the error:

Problem signature:
  Problem Event Name:    BlueScreen
  OS Version:    6.1.7601.2.1.0.768.3
  Locale ID:    1033

Additional information about the problem:
  BCCode:    a0000001
  BCP1:    0000000000000005
  BCP2:    0000000000000000
  BCP3:    0000000000000000
  BCP4:    0000000000000000
  OS Version:    6_1_7601
  Service Pack:    1_0
  Product:    768_1

Files that help describe the problem:
  C:\Windows\Minidump\062114-16567-01.dmp
  C:\Users\Dario\AppData\Local\Temp\WER-33711-0.sysdata.xml

Read our privacy statement online:
  http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
  C:\Windows\system32\en-US\erofflps.txt


My PC Spec: Win7 Home Premium64bits, i5-4440@ 3.10 GHz, 4GB DDR3 1600MHz, Gygabyte B85-HD3 MBoard, AMD Radeon R9 270x 2GB DDR5 BF4 edition.

I appreciate if someone could help me on this one because its getting very annoying.

Thank you!
Darius



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#2 hamluis

hamluis

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  • Local time:06:06 AM

Posted 21 June 2014 - 01:10 PM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis



#3 bdariusc

bdariusc
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  • Local time:01:06 PM

Posted 21 June 2014 - 01:23 PM

Hello again,

 

This is my snapshot: http://speccy.piriform.com/results/gxxNsQkYTavtyFvFksrl0DL

 

And I have attached the MiniToolBox information to this thread.

 

Waiting for a reply and thank you for your time regarding my issue!

 

Darius

 

Mod Edit:  Pasted MTB data into post - Hamluis.

MiniToolBox by Farbar  Version: 20-06-2014
Ran by Dario (administrator) on 21-06-2014 at 20:18:49
Running from "C:\Users\Dario\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

 

========================= Event log errors: ===============================

 

Application errors:
==================
Error: (06/15/2014 04:33:06 PM) (Source: Application Hang) (User: )
Description: The program Skype.exe version 6.16.60.105 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 1358

Start Time: 01cf8899c0d70312

Termination Time: 89

Application Path: C:\Program Files (x86)\Skype\Phone\Skype.exe

Report Id: f6322bf1-f498-11e3-bcf6-94de80c2e437

 

Error: (06/15/2014 04:25:39 PM) (Source: Application Hang) (User: )
Description: The program dota.exe version 0.0.0.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 680

Start Time: 01cf8899749e7b7d

Termination Time: 298

Application Path: E:\SteamLibrary\steamapps\common\dota 2 beta\dota.exe

Report Id:

 

Error: (06/04/2014 09:34:22 PM) (Source: Application Hang) (User: )
Description: The program LoLLauncher.exe version 2.11.0.235 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: a98

Start Time: 01cf802be9c55ef1

Termination Time: 14

Application Path: E:\League of Legends\RADS\projects\lol_launcher\releases\0.0.0.209\deploy\LoLLauncher.exe

Report Id: 37311e91-ec1f-11e3-83c6-94de80c2e437

 

Error: (05/30/2014 11:09:09 PM) (Source: Application Hang) (User: )
Description: The program rads_user_kernel.exe version 0.0.0.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: f6c

Start Time: 01cf7c4b5554ad1d

Termination Time: 2

Application Path: E:\League of Legends\RADS\system\rads_user_kernel.exe

Report Id: 9fe136da-e83e-11e3-a0b0-94de80c2e437

 

Error: (05/30/2014 04:13:22 PM) (Source: ATIeRecord) (User: )
Description: ATI EEU Client event error

 

Error: (05/25/2014 02:40:42 PM) (Source: Application Error) (User: )
Description: Faulting application name: bf4.exe, version: 1.2.0.1, time stamp: 0x532998a1
Faulting module name: bf4.exe, version: 1.2.0.1, time stamp: 0x532998a1
Exception code: 0xc0000005
Fault offset: 0x00000000006412ec
Faulting process id: 0x117c
Faulting application start time: 0xbf4.exe0
Faulting application path: bf4.exe1
Faulting module path: bf4.exe2
Report Id: bf4.exe3

 

Error: (05/25/2014 08:43:12 AM) (Source: Application Error) (User: )
Description: Faulting application name: bf4.exe, version: 1.2.0.1, time stamp: 0x532998a1
Faulting module name: bf4.exe, version: 1.2.0.1, time stamp: 0x532998a1
Exception code: 0xc0000005
Fault offset: 0x00000000006412ec
Faulting process id: 0x958
Faulting application start time: 0xbf4.exe0
Faulting application path: bf4.exe1
Faulting module path: bf4.exe2
Report Id: bf4.exe3

 

Error: (05/17/2014 09:14:19 PM) (Source: MsiInstaller) (User: Dario-PC)
Description: Product: Adobe Reader XI - Update '{AC76BA86-7AD7-0000-2550-7A8C40011007}' could not be installed. Error code 1625. Windows Installer can create logs to help troubleshoot issues with installing software packages. Use the following link for instructions on turning on logging support: http://go.microsoft.com/fwlink/?LinkId=23127

 

Error: (05/17/2014 05:19:26 PM) (Source: MsiInstaller) (User: Dario-PC)
Description: Product: Adobe Reader XI - Update '{AC76BA86-7AD7-0000-2550-7A8C40011007}' could not be installed. Error code 1625. Windows Installer can create logs to help troubleshoot issues with installing software packages. Use the following link for instructions on turning on logging support: http://go.microsoft.com/fwlink/?LinkId=23127

 

Error: (05/17/2014 11:22:13 AM) (Source: MsiInstaller) (User: Dario-PC)
Description: Product: Adobe Reader XI - Update '{AC76BA86-7AD7-0000-2550-7A8C40011007}' could not be installed. Error code 1625. Windows Installer can create logs to help troubleshoot issues with installing software packages. Use the following link for instructions on turning on logging support: http://go.microsoft.com/fwlink/?LinkId=23127

System errors:
=============
Error: (06/21/2014 06:46:41 PM) (Source: BugCheck) (User: )
Description: 0xa0000001 (0x0000000000000005, 0x0000000000000000, 0x0000000000000000, 0x0000000000000000)C:\Windows\MEMORY.DMP062114-16567-01

 

Error: (06/21/2014 06:46:35 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
UsbCharger

 

Error: (06/21/2014 06:46:24 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 6:44:58 PM on ‎6/‎21/‎2014 was unexpected.

 

Error: (06/21/2014 05:05:00 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
UsbCharger

 

Error: (06/21/2014 09:50:09 AM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
UsbCharger

 

Error: (06/20/2014 07:34:39 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
UsbCharger

 

Error: (06/20/2014 11:33:42 AM) (Source: volsnap) (User: )
Description: The shadow copies of volume C: were aborted because the shadow copy storage could not grow due to a user imposed limit.

 

Error: (06/20/2014 09:29:54 AM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
UsbCharger

 

Error: (06/19/2014 07:08:55 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
UsbCharger

 

Error: (06/18/2014 06:51:06 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
UsbCharger

Microsoft Office Sessions:
=========================
Error: (06/15/2014 04:33:06 PM) (Source: Application Hang)(User: )
Description: Skype.exe6.16.60.105135801cf8899c0d7031289C:\Program Files (x86)\Skype\Phone\Skype.exef6322bf1-f498-11e3-bcf6-94de80c2e437

 

Error: (06/15/2014 04:25:39 PM) (Source: Application Hang)(User: )
Description: dota.exe0.0.0.068001cf8899749e7b7d298E:\SteamLibrary\steamapps\common\dota 2 beta\dota.exe

 

Error: (06/04/2014 09:34:22 PM) (Source: Application Hang)(User: )
Description: LoLLauncher.exe2.11.0.235a9801cf802be9c55ef114E:\League of Legends\RADS\projects\lol_launcher\releases\0.0.0.209\deploy\LoLLauncher.exe37311e91-ec1f-11e3-83c6-94de80c2e437

 

Error: (05/30/2014 11:09:09 PM) (Source: Application Hang)(User: )
Description: rads_user_kernel.exe0.0.0.0f6c01cf7c4b5554ad1d2E:\League of Legends\RADS\system\rads_user_kernel.exe9fe136da-e83e-11e3-a0b0-94de80c2e437

 

Error: (05/30/2014 04:13:22 PM) (Source: ATIeRecord)(User: )
Description:

 

Error: (05/25/2014 02:40:42 PM) (Source: Application Error)(User: )
Description: bf4.exe1.2.0.1532998a1bf4.exe1.2.0.1532998a1c000000500000000006412ec117c01cf78167cfecf54E:\Program Files (x86)\Origin Games\Battlefield 4\bf4.exeE:\Program Files (x86)\Origin Games\Battlefield 4\bf4.exec7f2cef4-e409-11e3-a4b4-94de80c2e437

 

Error: (05/25/2014 08:43:12 AM) (Source: Application Error)(User: )
Description: bf4.exe1.2.0.1532998a1bf4.exe1.2.0.1532998a1c000000500000000006412ec95801cf77e48b23682fE:\Program Files (x86)\Origin Games\Battlefield 4\bf4.exeE:\Program Files (x86)\Origin Games\Battlefield 4\bf4.exed722e849-e3d7-11e3-a4b4-94de80c2e437

 

Error: (05/17/2014 09:14:19 PM) (Source: MsiInstaller)(User: Dario-PC)
Description: Adobe Reader XI{AC76BA86-7AD7-0000-2550-7A8C40011007}1625(NULL)(NULL)(NULL)

 

Error: (05/17/2014 05:19:26 PM) (Source: MsiInstaller)(User: Dario-PC)
Description: Adobe Reader XI{AC76BA86-7AD7-0000-2550-7A8C40011007}1625(NULL)(NULL)(NULL)

 

Error: (05/17/2014 11:22:13 AM) (Source: MsiInstaller)(User: Dario-PC)
Description: Adobe Reader XI{AC76BA86-7AD7-0000-2550-7A8C40011007}1625(NULL)(NULL)(NULL)

 

=========================== Installed Programs ============================
Adobe Flash Player 13 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 13.0.0.214 - Adobe Systems Incorporated)
Adobe Flash Player 14 Plugin (HKLM-x32\...\Adobe Flash Player Plugin) (Version: 14.0.0.125 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.07) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.07 - Adobe Systems Incorporated)
AMD Accelerated Video Transcoding (Version: 13.30.100.40417 - Advanced Micro Devices, Inc.) Hidden
AMD Catalyst Control Center (x32 Version: 2014.0417.2226.38446 - Advanced Micro Devices, Inc.) Hidden
AMD Catalyst Install Manager (HKLM\...\{6119B3A6-3603-9695-0398-CDF2AF0A13F8}) (Version: 8.0.916.0 - Advanced Micro Devices, Inc.)
AMD Drag and Drop Transcoding (Version: 2.00.0000 - Advanced Micro Devices, Inc.) Hidden
AMD Wireless Display v3.0 (Version: 1.0.0.15 - Advanced Micro Devices, Inc.) Hidden
AVM FRITZ!WLAN (HKLM-x32\...\AVMWLANCLI) (Version: 1.2.0.0 - AVM Berlin)
Battle.net (HKLM-x32\...\Battle.net) (Version:  - Blizzard Entertainment)
Battlefield 4™ (HKLM-x32\...\{ABADE36E-EC37-413B-8179-B432AD3FACE7}) (Version: 1.2.0.2 - Electronic Arts)
Battlefield™ Hardline Beta (HKLM-x32\...\{599276A7-F45D-40B1-A0B6-CF132A1CAD49}) (Version: 1.0.0.5 - Electronic Arts)
Battlelog Web Plugins (HKLM-x32\...\Battlelog Web Plugins) (Version: 2.4.0 - EA Digital Illusions CE AB)
Catalyst Control Center - Branding (x32 Version: 1.00.0000 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Graphics Previews Common (x32 Version: 2014.0417.2226.38446 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center InstallProxy (x32 Version: 2014.0417.2226.38446 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Localization All (x32 Version: 2014.0417.2226.38446 - Advanced Micro Devices, Inc.) Hidden
CCC Help Chinese Standard (x32 Version: 2014.0417.2225.38446 - Advanced Micro Devices, Inc.) Hidden
CCC Help Chinese Traditional (x32 Version: 2014.0417.2225.38446 - Advanced Micro Devices, Inc.) Hidden
CCC Help Czech (x32 Version: 2014.0417.2225.38446 - Advanced Micro Devices, Inc.) Hidden
CCC Help Danish (x32 Version: 2014.0417.2225.38446 - Advanced Micro Devices, Inc.) Hidden
CCC Help Dutch (x32 Version: 2014.0417.2225.38446 - Advanced Micro Devices, Inc.) Hidden
CCC Help English (x32 Version: 2014.0417.2225.38446 - Advanced Micro Devices, Inc.) Hidden
CCC Help Finnish (x32 Version: 2014.0417.2225.38446 - Advanced Micro Devices, Inc.) Hidden
CCC Help French (x32 Version: 2014.0417.2225.38446 - Advanced Micro Devices, Inc.) Hidden
CCC Help German (x32 Version: 2014.0417.2225.38446 - Advanced Micro Devices, Inc.) Hidden
CCC Help Greek (x32 Version: 2014.0417.2225.38446 - Advanced Micro Devices, Inc.) Hidden
CCC Help Hungarian (x32 Version: 2014.0417.2225.38446 - Advanced Micro Devices, Inc.) Hidden
CCC Help Italian (x32 Version: 2014.0417.2225.38446 - Advanced Micro Devices, Inc.) Hidden
CCC Help Japanese (x32 Version: 2014.0417.2225.38446 - Advanced Micro Devices, Inc.) Hidden
CCC Help Korean (x32 Version: 2014.0417.2225.38446 - Advanced Micro Devices, Inc.) Hidden
CCC Help Norwegian (x32 Version: 2014.0417.2225.38446 - Advanced Micro Devices, Inc.) Hidden
CCC Help Polish (x32 Version: 2014.0417.2225.38446 - Advanced Micro Devices, Inc.) Hidden
CCC Help Portuguese (x32 Version: 2014.0417.2225.38446 - Advanced Micro Devices, Inc.) Hidden
CCC Help Russian (x32 Version: 2014.0417.2225.38446 - Advanced Micro Devices, Inc.) Hidden
CCC Help Spanish (x32 Version: 2014.0417.2225.38446 - Advanced Micro Devices, Inc.) Hidden
CCC Help Swedish (x32 Version: 2014.0417.2225.38446 - Advanced Micro Devices, Inc.) Hidden
CCC Help Thai (x32 Version: 2014.0417.2225.38446 - Advanced Micro Devices, Inc.) Hidden
CCC Help Turkish (x32 Version: 2014.0417.2225.38446 - Advanced Micro Devices, Inc.) Hidden
ccc-utility64 (Version: 2014.0417.2226.38446 - Advanced Micro Devices, Inc.) Hidden
CCleaner (HKLM\...\CCleaner) (Version: 4.14 - Piriform)
CPUID HWMonitor 1.25 (HKLM\...\CPUID HWMonitor_is1) (Version:  - )
Dota 2 (HKLM-x32\...\Steam App 570) (Version:  - Valve)
Driver Sweeper version 3.2.0 (HKLM-x32\...\{5A67D2EA-FB70-4033-A6F3-606AD85B2015}_is1) (Version: 3.2.0 - Phyxion.net)
ESN Sonar (HKLM-x32\...\ESN Sonar-0.70.4) (Version: 0.70.4 - ESN Social Software AB)
Intel® Control Center (HKLM-x32\...\{F8A9085D-4C7A-41a9-8A77-C8998A96C421}) (Version: 1.2.1.1011 - Intel Corporation)
Intel® Management Engine Components (HKLM\...\{1CEAC85D-2590-4760-800F-8DE5E91F3700}) (Version: 10.0.0.1204 - Intel Corporation)
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 9.0.0.1323 - Intel Corporation)
Intel® Management Engine Components (Version: 10.0.0.1204 - Intel Corporation) Hidden
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 10.18.10.3412 - Intel Corporation)
Intel® Rapid Storage Technology (HKLM\...\{409CB30E-E457-4008-9B1A-ED1B9EA21140}) (Version: 12.6.0.1033 - Intel Corporation)
Intel® Rapid Storage Technology (Version: 12.6.0.1033 - Intel Corporation) Hidden
Intel® USB 3.0 eXtensible Host Controller Driver (HKLM-x32\...\{240C3DDD-C5E9-4029-9DF7-95650D040CF2}) (Version: 2.5.0.19 - Intel Corporation)
Intel® Trusted Connect Service Client (Version: 1.27.798.1 - Intel Corporation) Hidden
Java 7 Update 55 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83217051FF}) (Version: 7.0.550 - Oracle)
Java Auto Updater (x32 Version: 2.1.9.8 - Sun Microsystems, Inc.) Hidden
League of Legends (HKLM-x32\...\League of Legends 3.0.1) (Version: 3.0.1 - Riot Games)
League of Legends (x32 Version: 3.0.1 - Riot Games) Hidden
Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)
Microsoft .NET Framework 4.5.1 (Version: 4.5.50938 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{6ce5bae9-d3ca-4b99-891a-1dc6c118a5fc}) (Version: 8.0.59192 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.60610 (HKLM-x32\...\{a1909659-0a08-4554-8af1-2175904903a1}) (Version: 11.0.60610.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.60610 (HKLM-x32\...\{95716cce-fc71-413f-8ad5-56c2892d4b3a}) (Version: 11.0.60610.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.60610 (Version: 11.0.60610 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.60610 (Version: 11.0.60610 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.60610 (x32 Version: 11.0.60610 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.60610 (x32 Version: 11.0.60610 - Microsoft Corporation) Hidden
Mozilla Firefox 30.0 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 30.0 (x86 en-US)) (Version: 30.0 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 29.0.1 - Mozilla)
MSI Afterburner 3.0.0 (HKLM-x32\...\Afterburner) (Version: 3.0.0 - MSI Co., LTD)
MSI Kombustor 2.5.6 (HKLM-x32\...\{0B7C79A5-5CB2-4ABD-A9C1-92A6213CE8DD}_is1) (Version:  - MSI Co., LTD)
Norton Internet Security (HKLM-x32\...\NIS) (Version: 21.3.0.12 - Symantec Corporation)
ON_OFF Charge 2 B13.0506.1 (HKLM-x32\...\InstallShield_{6B4ED6F7-BB88-4945-B0C6-01410E1BAC3A}) (Version: 1.00.0000 - GIGABYTE)
ON_OFF Charge 2 B13.0506.1 (x32 Version: 1.00.0000 - GIGABYTE) Hidden
Origin (HKLM-x32\...\Origin) (Version: 9.4.6.2792 - Electronic Arts, Inc.)
Pando Media Booster (HKLM-x32\...\{980A182F-E0A2-4A40-94C1-AE0C1235902E}) (Version: 2.6.0.7 - Pando Networks Inc.)
PunkBuster Services (HKLM-x32\...\PunkBusterSvc) (Version: 0.993 - Even Balance, Inc.)
Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 7.65.1025.2012 - Realtek)
Realtek HDMI Audio Driver for ATI (HKLM-x32\...\{5449FB4F-1802-4D5B-A6D8-087DB1142147}) (Version: 6.0.1.6519 - Realtek Semiconductor Corp.)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7209 - Realtek Semiconductor Corp.)
Skype™ 6.16 (HKLM-x32\...\{7A3C7E05-EE37-47D6-99E1-2EB05A3DA3F7}) (Version: 6.16.105 - Skype Technologies S.A.)
SlimDrivers (HKLM-x32\...\{A5457401-D56A-43F2-9524-78E54A7FC07A}) (Version: 2.2.32705 - SlimWare Utilities, Inc.)
StarCraft II (HKLM-x32\...\StarCraft II) (Version:  - Blizzard Entertainment)
Steam (HKLM-x32\...\Steam) (Version:  - Valve Corporation)
TeamSpeak 3 Client (HKLM\...\TeamSpeak 3 Client) (Version: 3.0.14 - TeamSpeak Systems GmbH)
WinRAR 5.01 (64-bit) (HKLM\...\WinRAR archiver) (Version: 5.01.0 - win.rar GmbH)

 

========================= Memory info: ===================================

Percentage of memory in use: 44%
Total physical RAM: 4039.34 MB
Available physical RAM: 2246.32 MB
Total Pagefile: 8076.87 MB
Available Pagefile: 5875.97 MB
Total Virtual: 4095.88 MB
Available Virtual: 3979.45 MB

 

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:58.37 GB) (Free:26.37 GB) NTFS
2 Drive d: () (Fixed) (Total:439.45 GB) (Free:439.04 GB) NTFS
3 Drive e: () (Fixed) (Total:433.46 GB) (Free:374.23 GB) NTFS

 

========================= Users: ========================================

User accounts for \\DARIO-PC

Administrator            Dario                    Guest                   

**** End of log ****


Edited by hamluis, 22 June 2014 - 11:33 AM.


#4 bdariusc

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Posted 22 June 2014 - 04:25 AM

Sorry for the bumping, I don`t know if it`s allowed but I`m really trying to find a solution to this.



#5 TamFire

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Posted 22 June 2014 - 11:06 AM

Hello Darius and welcome to Bleeping Computer!

 

Does this blue screen occur with every game you play? Or only some specifically? Also does it happen at a set time (Eg. Approx 5min, 30min, an hour after starting the game) or at random times?

 

Also you said that you had updated all of your drivers, which drivers specifically? Did you download the drivers directly from the manufactures website?

 

 

Regards

Anthony



#6 hamluis

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Posted 22 June 2014 - 11:59 AM

Hello,

I`m having some problems with my PC for some time now and I don't seem to find a solution to this. I

 

How long is "some time"...going back to install of Win 7 (6 Apr 2014)?

 

Your "shotgun blast pattern" errors...point in no direction, IMO.  Lots of problems, by my standards.  Such typically point to various problematical situations that are easily recognized...but yours don't (at least, not for me).

 

Hardware temps, free space, SMART, installed programs...none of these indicate a problem.  Yet you obviously have problems.

 

If the 6 April effort was a reinstall...why was that deemed necessary?  Do you have a valid license and Win 7 install disk?

 

Louis



#7 bdariusc

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Posted 22 June 2014 - 01:11 PM

Hello and thanks for the welcome,

 

The PC was bought early 2014, it was not a pack that I bought, I ordered the components for personal assembly after I discussed with somebody who has some knowledge of PC configurations. The PC was assembled by a qualified person in a PC store, the Windows 7 is a valid license code, not an install disk.

 

It all started in the 29th of March when I purchased and installed Diablo 3 ( then was the first BSOD appearance ).

I have discussed this with the Blizzard Tech Support - they found no solutions to this. I had my game refunded.

I asked the AMD Tech Support - they blew me away fast telling me that, in their opinion, I should address to the GPU manufacturer, not them.

I have searched the forums everywhere, nobody has a clue to what it might be.

 

From that time on, crashes and errors appeared in Battlefield 4, Dota 2, League of Legends, Starcraft 2, BSOD and freezes with image tearing and strange sound and I needed to manually restart the PC. They appear at random times, it might be 3 hours of play, it might be 10 minutes, it might be days.

 

After receiving lots of BSOD`s in a short period of time, in the 6th of April was the last time I installed another fresh copy of my Windows 7 Home Premium. From that time on:

-I have uninstalled the video driver, I have used CCCleaner and Driver Sweeper then reinstalled the newest driver taken from the AMD website. Currently I have the latest driver installed. I have an integrated video card ( Intel HD Graphics 4600 I think) that its currently disabled from BIOS and no drivers are installed for that one.

-I have updated the audio driver taken from the Realtek website.

-I have updated the OS, I have no more updates to install.

-I have scanned for malware and viruses... nothing was found.

-I have used Windows` Memory Diagnosis Tool and after that MEMTEST86+ for RAM failures, no errors were found.

-I have ran stress test programs to check for GPU failures, everything turned OK, no errors, no artifacts, nothing.

-I have updated the BIOS too, I have the latest BIOS version taken from the Gigabyte website.

-I have used HWMonitor to check for high temperatures, all of them are OK. The PC is being kept clean, no dust in it.

 

I have ran out of solutions in this matter and I`m quite sad considering I have spent a good amount of money for this PC configuration.

 

Darius


Edited by bdariusc, 22 June 2014 - 01:36 PM.


#8 hamluis

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Posted 22 June 2014 - 01:41 PM

I'm moving this topic to Internal Hardware, does not seem to be a Win 7 issue based on your last post.

 

Please be patient :), the folks there will try to shed some light.

 

Louis



#9 dc3

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Posted 22 June 2014 - 02:35 PM

What are you using for a PSU?

 

Your graphics card requires a minimum of a 500W PSU.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#10 bdariusc

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Posted 22 June 2014 - 03:08 PM

My PSU is Enermax NAXN 500W.



#11 bdariusc

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Posted 24 June 2014 - 09:39 AM

So... nobody has an idea on this one...



#12 dc3

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Posted 24 June 2014 - 12:41 PM

Update you graphics driver.

 

http://support.amd.com/en-us/download


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#13 bdariusc

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Posted 25 June 2014 - 10:00 AM

It's already up-to-date - like I wrote above -  the latest stable version of the video driver is already installed.



#14 dc3

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Posted 25 June 2014 - 11:21 AM

Are you able to launch Dota 2?

 

The reason I'm asking is that there seems to be a problem with Norton recognizing this game as a Trojan and removes the Dota.exe leaving the game inoperable.  This would explain why the MiniToolBox is seeing it as having stopped interacting with Windows.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#15 bdariusc

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Posted 25 June 2014 - 02:42 PM

Yes, I have no problem in playing Dota 2. I don't know why Norton provided such information. Norton is also a payed license...






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