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Very slow system!


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23 replies to this topic

#1 dphenry157

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Posted 21 June 2014 - 10:11 AM

My desktop has begun to run very slowly.  In addition, I keep getting the following screen message:

 

Stop running this script?

A script on this page is causing Internet Explorer to run slowly.  If it continues to run, your computer might become responsive.

 

I do not run IE I run Chrome.

 

Help, do I have a virus?  Where do I go from here?

 

Thank you!


Edited by hamluis, 21 June 2014 - 02:21 PM.
Moved from Win 7 to XP to AII - Hamluis.


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#2 dc3

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Posted 21 June 2014 - 10:20 AM

Go to Microsoft Support and click on the Fix it.

 

You will need to scroll down the page to see the Fix it.


Edited by dc3, 21 June 2014 - 10:21 AM.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#3 wpgwpg

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Posted 21 June 2014 - 10:25 AM

 Make & model computer, Windows version, how much RAM?

 

 IE is known to be buggy.  Try Firefox if you don't like Chrome.  For the performance issue I'd do two things.  First I'd run chkdsk and let it check for and attempt repair of any bad sectors.  Bear in mind that this can run a couple of hours.  Then I'd start MSCONFIG and click the Startup tab (Note: avoid the other tabs!) to see what's being started every time you boot.  You can uncheck anything there except your antivirus.  

 

Good luck.


Everyone with a computer should back his system up to an external hard drive regularly.  :thumbsup:

#4 dphenry157

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Posted 21 June 2014 - 11:01 AM

Go to Microsoft Support and click on the Fix it.

 

You will need to scroll down the page to see the Fix it.

Seems to have worked, thank you!  But still very slow system?



#5 dphenry157

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Posted 21 June 2014 - 11:02 AM

 Make & model computer, Windows version, how much RAM?

 

 IE is known to be buggy.  Try Firefox if you don't like Chrome.  For the performance issue I'd do two things.  First I'd run chkdsk and let it check for and attempt repair of any bad sectors.  Bear in mind that this can run a couple of hours.  Then I'd start MSCONFIG and click the Startup tab (Note: avoid the other tabs!) to see what's being started every time you boot.  You can uncheck anything there except your antivirus.  

 

Good luck.

Did as instructed, still runs slow, DELL - Windows XP Pro 2.98GB RAM

I know, wrong forum, sorry!



#6 dc3

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Posted 21 June 2014 - 11:07 AM

Please download AdwCleaner and run it.
 
An image like the one below will open, click on Scan.
 
adwcleaner11_zps48314883.png
 
Once the search is complete a list of the pending items will be displayed.  If you see any which you do not want removed, remove the check mark next to it.  
 
Click on Clean to remove the selected items.  
 
You will receive a message telling you that all programs will be close so that the infections can be removed.  Click on Ok.
 
When the cleaning process is complete a log of what was removed will be presented.  Please copy and the paste this log in your next post.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#7 dphenry157

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Posted 21 June 2014 - 11:35 AM

 

Please download AdwCleaner and run it.
 
An image like the one below will open, click on Scan.
 
adwcleaner11_zps48314883.png
 
Once the search is complete a list of the pending items will be displayed.  If you see any which you do not want removed, remove the check mark next to it.  
 
Click on Clean to remove the selected items.  
 
You will receive a message telling you that all programs will be close so that the infections can be removed.  Click on Ok.
 
When the cleaning process is complete a log of what was removed will be presented.  Please copy and the paste this log in your next post.

 

# AdwCleaner v3.212 - Report created 21/06/2014 at 12:28:59
# Updated 05/06/2014 by Xplode
# Operating System : Microsoft Windows XP Service Pack 3 (32 bits)
# Username : DELL - DPHUPSTAIRS
# Running from : C:\Documents and Settings\DELL\My Documents\Downloads\AdwCleaner.exe
# Option : Clean
 
***** [ Services ] *****
 
Service Deleted : CltMngSvc
[#] Service Deleted : globalUpdatem
 
***** [ Files / Folders ] *****
 
Folder Deleted : C:\Program Files\SearchProtect
Folder Deleted : C:\Documents and Settings\DELL\Local Settings\Application Data\SearchProtect
[!] Folder Deleted : C:\Documents and Settings\DELL\Local Settings\Application Data\Google\Chrome\User Data\Default\Extensions\ndibdjnfmopecpmkdieinmbadjfpblof
File Deleted : C:\Documents and Settings\DELL\Application Data\Mozilla\Firefox\Profiles\n5d3b5n0.default\searchplugins\trovi-search.xml
 
***** [ Shortcuts ] *****
 
 
***** [ Registry ] *****
 
Value Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Run [PC Speed Maximizer]
Key Deleted : HKCU\Toolbar
Key Deleted : HKLM\SOFTWARE\Classes\AppID\ViProtocol.DLL
Key Deleted : HKLM\SOFTWARE\Classes\protocols\handler\viprotocol
Key Deleted : HKLM\SOFTWARE\Classes\ScriptHelper.ScriptHelperApi
Key Deleted : HKLM\SOFTWARE\Classes\ScriptHelper.ScriptHelperApi.1
Key Deleted : HKLM\SOFTWARE\Classes\ShopperPro.ShopperProBHO
Key Deleted : HKLM\SOFTWARE\Classes\ShopperPro.ShopperProBHO.1
Key Deleted : HKLM\SOFTWARE\Classes\ViProtocol.ViProtocolOLE
Key Deleted : HKLM\SOFTWARE\Classes\ViProtocol.ViProtocolOLE.1
Value Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run [vProt]
Key Deleted : HKLM\SOFTWARE\MozillaPlugins\@avg.com/AVG SiteSafety plugin,version=11.0.0.1,application/x-avg-sitesafety-plugin
Key Deleted : HKLM\SOFTWARE\MozillaPlugins\@staging.google.com/globalUpdate Update;version=10
Key Deleted : HKLM\SOFTWARE\MozillaPlugins\@staging.google.com/globalUpdate Update;version=4
Key Deleted : HKLM\SOFTWARE\Classes\CrossriderApp0032850.BHO
Key Deleted : HKLM\SOFTWARE\Classes\CrossriderApp0032850.BHO.1
Key Deleted : HKLM\SOFTWARE\Classes\CrossriderApp0032850.Sandbox
Key Deleted : HKLM\SOFTWARE\Classes\CrossriderApp0032850.Sandbox.1
Key Deleted : HKLM\SOFTWARE\Classes\CrossriderApp0035510.BHO
Key Deleted : HKLM\SOFTWARE\Classes\CrossriderApp0035510.BHO.1
Key Deleted : HKLM\SOFTWARE\Classes\CrossriderApp0035510.Sandbox
Key Deleted : HKLM\SOFTWARE\Classes\CrossriderApp0035510.Sandbox.1
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.CT3289663
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{1FDFF5A2-7BB1-48E1-8081-7236812B12B2}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{1AA60054-57D9-4F99-9A55-D0FBFBE7ECD3}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{3C471948-F874-49F5-B338-4F214A2EE0B1}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{5A4E3A41-FA55-4BDA-AED7-CEBE6E7BCB52}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{6E993643-8FBC-44FE-BC85-D318495C4D96}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{933B95E2-E7B7-4AD9-B952-7AC336682AE3}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{A5A51D2A-505A-4D84-AFC6-E0FA87E47B8C}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{B658800C-F66E-4EF3-AB85-6C0C227862A9}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{6CE83F03-4DFD-4070-A0A7-C46C82E20971}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{11111111-1111-1111-1111-110311281150}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{11111111-1111-1111-1111-110311551110}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{22222222-2222-2222-2222-220322282250}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{22222222-2222-2222-2222-220322552210}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{4E6354DE-9115-4AEE-BD21-C46C3E8A49DB}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{C401D2CE-DC27-45C7-BC0C-8E6EA7F085D6}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{FC073BDA-C115-4A1D-9DF9-9B5C461482E5}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{55555555-5555-5555-5555-550355285550}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{55555555-5555-5555-5555-550355555510}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{66666666-6666-6666-6666-660366286650}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{66666666-6666-6666-6666-660366556610}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{74FB6AFD-DD77-4CEB-83BD-AB2B63E63C93}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{9863E762-BACC-46E4-8CAA-2A6ADA06B65B}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{A2D733A7-73B0-4C6B-B0C7-06A432950B66}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{C2AC8A0E-E48E-484B-A71C-C7A937FAAB94}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{44444444-4444-4444-4444-440344284450}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{44444444-4444-4444-4444-440344554410}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{A5A51D2A-505A-4D84-AFC6-E0FA87E47B8C}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{11111111-1111-1111-1111-110311281150}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{11111111-1111-1111-1111-110311551110}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{10AD2C61-0898-4348-8600-14A342F22AC3}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{2C4BA31C-0C15-11E2-90C7-9BFCBEB168B3}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{A5A51D2A-505A-4D84-AFC6-E0FA87E47B8C}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{6CE83F03-4DFD-4070-A0A7-C46C82E20971}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{11111111-1111-1111-1111-110311281150}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{11111111-1111-1111-1111-110311551110}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{DCFD19F2-B77D-4AFB-8EB1-7E5B099186D1}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{D42B9263-1292-4FA3-B7CA-FAEBECABDC00}
Key Deleted : HKCU\Software\Conduit
Key Deleted : HKCU\Software\Crossrider
Key Deleted : HKCU\Software\installedbrowserextensions
Key Deleted : HKCU\Software\Myfree Codec
Key Deleted : HKCU\Software\pc speed maximizer
Key Deleted : HKCU\Software\SmartBar
Key Deleted : HKCU\Software\InternetHelper3.1
Key Deleted : HKCU\Software\AppDataLow\Software\Rr Savings
Key Deleted : HKCU\Software\AppDataLow\Software\Supra Savings
Key Deleted : HKLM\Software\Conduit
Key Deleted : HKLM\Software\installedbrowserextensions
Key Deleted : HKLM\Software\LevelQualityWatcher
Key Deleted : HKLM\Software\Myfree Codec
Key Deleted : HKLM\Software\SearchProtect
Key Deleted : HKLM\Software\suprasavings
Key Deleted : HKLM\Software\InternetHelper3.1
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\PC Speed Maximizer_is1
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\SearchProtect
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\VOPackage
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\InternetHelper3.1 Toolbar
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\App Management\ARPCache\PC Speed Maximizer_is1
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\App Management\ARPCache\SearchProtect
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\App Management\ARPCache\VOPackage
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\App Management\ARPCache\InternetHelper3.1 Toolbar
Data Deleted : HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows [AppInit_DLLs] - C:\PROGRA~1\SearchProtect\SearchProtect\bin\SPVC32Loader.dll
 
***** [ Browsers ] *****
 
-\\ Internet Explorer v8.0.6001.18702
 
Setting Restored : HKCU\Software\Microsoft\Internet Explorer\Main [Start Page]
 
-\\ Mozilla Firefox v24.0 (en-US)
 
[ File : C:\Documents and Settings\DELL\Application Data\Mozilla\Firefox\Profiles\n5d3b5n0.default\prefs.js ]
 
Line Deleted : user_pref("browser.startup.homepage", "hxxp://www.trovi.com/?gd=&ctid=CT3324863&octid=EB_ORIGINAL_CTID&ISID=MB6798CB3-C6B2-480B-B666-9FDCC501D597&SearchSource=55&CUI=&UM=5&UP=SPC6FE1E57-C1EE-4A09-AE7C[...]
Line Deleted : user_pref("browser.search.selectedEngine", "Trovi search");
Line Deleted : user_pref("browser.newtab.url", "hxxp://www.trovi.com/?gd=&ctid=CT3324863&octid=EB_ORIGINAL_CTID&ISID=MB6798CB3-C6B2-480B-B666-9FDCC501D597&SearchSource=69&CUI=&SSPV=&Lay=1&UM=5&UP=SPC6FE1E57-C1EE-4A0[...]
 
-\\ Google Chrome v35.0.1916.153
 
[ File : C:\Documents and Settings\DELL\Local Settings\Application Data\Google\Chrome\User Data\Default\preferences ]
 
Deleted [Startup_urls] : hxxp://www.trovi.com/?gd=&ctid=CT3324863&octid=EB_ORIGINAL_CTID&ISID=MB6798CB3-C6B2-480B-B666-9FDCC501D597&SearchSource=55&CUI=&UM=5&UP=SPC6FE1E57-C1EE-4A09-AE7C-B44CC95F6137&SSPV=
Deleted [Homepage] : hxxp://www.trovi.com/?gd=&ctid=CT3324863&octid=EB_ORIGINAL_CTID&ISID=MB6798CB3-C6B2-480B-B666-9FDCC501D597&SearchSource=55&CUI=&UM=5&UP=SPC6FE1E57-C1EE-4A09-AE7C-B44CC95F6137&SSPV=
 
*************************
 
AdwCleaner[R0].txt - [10269 octets] - [21/06/2014 12:27:13]
AdwCleaner[S0].txt - [9565 octets] - [21/06/2014 12:28:59]
 
########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [9625 octets] ##########


#8 dc3

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Posted 21 June 2014 - 11:38 AM

How is the computer running after restarting it?


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#9 dphenry157

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Posted 21 June 2014 - 01:51 PM

How is the computer running after restarting it?

Still very slow and the "Please install Flash Player To Continue" pop up still continues.  Very annoying.  Help?



#10 BroTech315

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Posted 21 June 2014 - 02:14 PM

Chrome has flash built in so if your getting a pop-up for that specific browser it may be an issue. Another tech can correct me if I am wrong bt I would reset internet explorer and then disable it all together. Re-install chrome and install firefox as a backup browser (Or use it as primary if it runs smoother than your chrome). Install adblock (Not adblock plus) for chrome and firefox. Defragment your drive(s) and run a full scan of malwarebytes, superantispyware as well as your primary (real-time) antivirus software. You may have questions so ask away. If others have opinions or alternatives then great. I have a hundred + possible solutions for you but starting here is what I can recommend. 

 

Rest IE - http://support.microsoft.com/kb/923737

Turn off IE - http://windows.microsoft.com/en-us/windows/how-to-turn-internet-explorer-off


Edited by BroTech315, 21 June 2014 - 02:15 PM.


#11 hamluis

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Posted 21 June 2014 - 02:17 PM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis

 

Note:  I just noticed Trovi Search referenced on one of the logs you posted...this is a malware item, moving topic to Am I Infected.
 


Edited by hamluis, 21 June 2014 - 02:21 PM.


#12 dc3

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Posted 21 June 2014 - 02:21 PM

Please download and install Speccy to provide us with information about your computer.  When  FileHippo opens, click on Download latest version in the upper right pane.
 
When Speccy opens you will see a screen similar to the one below.
 
speccy9_zps2d9cdedc.png
 
Click on File which is outlined in red in the screen above, and then click on Publish Snapshot.
 
The following screen will appear, click on Yes.
 
speccy7_zpsfa02105f.png
 
The following screen will appear, click on Copy to Clipboard.
 
speccy3_zps1791b093.png
 
In your next post right click inside the Reply to Topic box, then click on Paste.  This will load a link to the Speccy log.
 
 

Please download MiniToolBox, save it to your desktop and run it.
 
 Checkmark the following checkboxes:
 
• List last 10 Event Viewer log
• List Installed Programs
• List Users, Partitions and Memory size.
• List Minidump Files
 
Click on Go to start the scan.  Once it is finished highlight the text, copy it and paste it in your next post.
 

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#13 dphenry157

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Posted 21 June 2014 - 02:30 PM

 

Please download and install Speccy to provide us with information about your computer.  When  FileHippo opens, click on Download latest version in the upper right pane.
 
When Speccy opens you will see a screen similar to the one below.
 
speccy9_zps2d9cdedc.png
 
Click on File which is outlined in red in the screen above, and then click on Publish Snapshot.
 
The following screen will appear, click on Yes.
 
speccy7_zpsfa02105f.png
 
The following screen will appear, click on Copy to Clipboard.
 
speccy3_zps1791b093.png
 
In your next post right click inside the Reply to Topic box, then click on Paste.  This will load a link to the Speccy log.
 
 

Please download MiniToolBox, save it to your desktop and run it.
 
 Checkmark the following checkboxes:
 
• List last 10 Event Viewer log
• List Installed Programs
• List Users, Partitions and Memory size.
• List Minidump Files
 
Click on Go to start the scan.  Once it is finished highlight the text, copy it and paste it in your next post.
 

 

http://speccy.piriform.com/results/zE8FcNNAd6NjTqe6XO7TKN0

 

What do I do now please?



#14 dphenry157

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Posted 21 June 2014 - 02:35 PM

 

 

Please download and install Speccy to provide us with information about your computer.  When  FileHippo opens, click on Download latest version in the upper right pane.
 
When Speccy opens you will see a screen similar to the one below.
 
speccy9_zps2d9cdedc.png
 
Click on File which is outlined in red in the screen above, and then click on Publish Snapshot.
 
The following screen will appear, click on Yes.
 
speccy7_zpsfa02105f.png
 
The following screen will appear, click on Copy to Clipboard.
 
speccy3_zps1791b093.png
 
In your next post right click inside the Reply to Topic box, then click on Paste.  This will load a link to the Speccy log.
 
 

Please download MiniToolBox, save it to your desktop and run it.
 
 Checkmark the following checkboxes:
 
• List last 10 Event Viewer log
• List Installed Programs
• List Users, Partitions and Memory size.
• List Minidump Files
 
Click on Go to start the scan.  Once it is finished highlight the text, copy it and paste it in your next post.
 

 

http://speccy.piriform.com/results/zE8FcNNAd6NjTqe6XO7TKN0

 

What do I do now please?

 

Minitoolbox:

 

MiniToolBox by Farbar  Version: 20-06-2014
Ran by DELL (administrator) on 21-06-2014 at 15:32:41
Running from "C:\Documents and Settings\DELL\My Documents\Downloads"
Microsoft Windows XP Service Pack 3 (X86)
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (06/21/2014 11:36:17 AM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service initialization error: the control dispatcher cannot be started [0x80070427].
 
Error: (06/21/2014 09:34:13 AM) (Source: Application Error) (User: )
Description: Faulting application iwebar-nova.exe, version 1.0.0.1, faulting module unknown, version 0.0.0.0, fault address 0x00000000.
Processing media-specific event for [iwebar-nova.exe!ws!]
 
Error: (06/19/2014 08:02:21 PM) (Source: MsiInstaller) (User: DPHUPSTAIRS)
Description: Product: Google Update Helper -- Error 1309. Error reading from file: C:\Program Files\globalUpdate\Update\1.3.25.0\Google\Update\RequiredFile.txt.  System error 3.  Verify that the file exists and that you can access it.
 
Error: (06/06/2014 08:02:35 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error calling routine CoCreateInstance.  hr = 0x80080005.
 
Error: (05/26/2014 10:42:32 AM) (Source: Windows Search Service) (User: )
Description: The entry <C:\DOCUMENTS AND SETTINGS\DELL\RECENT\DESKTOP.INI> in the hash map cannot be updated.
 
Context:  Application, SystemIndex Catalog
 
 
Details:
A device attached to the system is not functioning.   (0x8007001f)
 
Error: (05/19/2014 06:32:23 PM) (Source: ESENT) (User: )
Description: Catalog Database (1620) Unable to write a shadowed header for file C:\WINDOWS\system32\CatRoot2\edb.chk. Error -1032.
 
Error: (05/19/2014 06:32:23 PM) (Source: ESENT) (User: )
Description: svchost (1620) An attempt to open the file "C:\WINDOWS\system32\CatRoot2\edb.chk" for read / write access failed with system error 32 (0x00000020): "The process cannot access the file because it is being used by another process. ".  The open file operation will fail with error -1032 (0xfffffbf8).
 
Error: (05/16/2014 10:57:14 AM) (Source: Application Error) (User: )
Description: Faulting application googledrivesync.exe, version 1.15.6556.8063, faulting module python27.dll, version 2.7.6150.1013, fault address 0x000972b7.
Processing media-specific event for [googledrivesync.exe!ws!]
 
Error: (05/16/2014 09:33:10 AM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error DeviceIoControl(000001E0,0x0053c008,00039DD0,0,00038DC8,4096,[0]).  hr = 0x800705aa.
 
Error: (05/16/2014 09:03:50 AM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error DeviceIoControl(00000200,0x0053c008,00039DD0,0,00038DC8,4096,[0]).  hr = 0x800705aa.
 
 
System errors:
=============
Error: (06/21/2014 00:52:09 PM) (Source: Service Control Manager) (User: )
Description: The Search Module Update service failed to start due to the following error: 
%%2
 
Error: (06/21/2014 00:48:42 PM) (Source: 0) (User: )
Description: \Device\HarddiskVolumeShadowCopy1C:C:
 
Error: (06/21/2014 00:43:02 PM) (Source: 0) (User: )
Description: \Device\HarddiskVolumeShadowCopy1C:
 
Error: (06/21/2014 00:42:40 PM) (Source: 0) (User: )
Description: \Device\HarddiskVolumeShadowCopy1C:C:
 
Error: (06/21/2014 00:31:30 PM) (Source: Service Control Manager) (User: )
Description: The vxlsnyaiet32 service failed to start due to the following error: 
%%2
 
Error: (06/21/2014 00:31:29 PM) (Source: Service Control Manager) (User: )
Description: The vToolbarUpdater3.0.0 service failed to start due to the following error: 
%%2
 
Error: (06/21/2014 00:31:29 PM) (Source: Service Control Manager) (User: )
Description: The Search Module Update service failed to start due to the following error: 
%%2
 
Error: (06/21/2014 00:31:29 PM) (Source: Service Control Manager) (User: )
Description: The Spybot-S&D 2 Security Center Service service failed to start due to the following error: 
%%1053
 
Error: (06/21/2014 00:31:29 PM) (Source: Service Control Manager) (User: )
Description: Timeout (30000 milliseconds) waiting for the Spybot-S&D 2 Security Center Service service to connect.
 
Error: (06/21/2014 11:38:17 AM) (Source: DCOM) (User: DPHUPSTAIRS)
Description: Unable to start a DCOM Server: {F25AF245-4A81-40DC-92F9-E9021F207706}.
The error:
"%{F25AF245-4A81-40DC-92F9-E9021F207706}"
Happened while starting this command:
"C:\Program Files\Common Files\AVG Secure Search\ScriptHelperInstaller\3.0.0\ScriptHelper.exe" -Embedding
 
 
Microsoft Office Sessions:
=========================
 
 
=========================== Installed Programs ============================
32 Bit HP CIO Components Installer (Version: 7.1.8 - Hewlett-Packard) Hidden
Adobe Flash Player 13 ActiveX (HKLM\...\Adobe Flash Player ActiveX) (Version: 13.0.0.214 - Adobe Systems Incorporated)
Adobe Flash Player 13 Plugin (HKLM\...\Adobe Flash Player Plugin) (Version: 13.0.0.214 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.07) (HKLM\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.07 - Adobe Systems Incorporated)
Advertising Center (Version: 0.0.0.1 - Nero AG) Hidden
Amazon Cloud Player (HKCU\...\Amazon Amazon Cloud Player) (Version: 2.3.0.422 - Amazon Services LLC)
Apple Application Support (HKLM\...\{D9DAD0FF-495A-472B-9F10-BAE430A26682}) (Version: 3.0.3 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{18D47FA1-0440-48D3-A7E0-DA09537FF471}) (Version: 7.1.1.3 - Apple Inc.)
Apple Software Update (HKLM\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
AVG Web TuneUp (HKLM\...\AVG Web TuneUp) (Version: 3.0.0.2 - AVG Technologies)
Bonjour (HKLM\...\{79155F2B-9895-49D7-8612-D92580E0DE5B}) (Version: 3.0.0.10 - Apple Inc.)
Broadcom Gigabit Integrated Controller (HKLM\...\{D3B3B9B2-FE73-44CB-8C0A-F737D92F991B}) (Version: 10.15.08 - Broadcom Corporation)
Brother BRAdmin Light 1.22.0003 (HKLM\...\{DB75941E-30C4-4D97-B000-D17C764B998C}) (Version: 1.22.0003 - Brother)
Brother Driver Deployment Wizard (HKLM\...\{0ED38503-B69A-44B4-98BE-21BFF284A9B6}) (Version: 1.09.000 - Brother)
BufferChm (Version: 140.0.212.000 - Hewlett-Packard) Hidden
Business Contact Manager for Outlook 2007 SP2 (HKLM\...\Business Contact Manager) (Version: 3.0.8619.1 - Microsoft Corporation)
Business Contact Manager for Outlook 2007 SP2 (Version: 3.0.8619.1 - Microsoft Corporation) Hidden
C310 (Version: 140.0.304.000 - Hewlett-Packard) Hidden
CaptureWiz (HKLM\...\CaptureWiz) (Version:  - )
Carbonite (HKLM\...\Carbonite Backup) (Version: 5.5.3 build 3952  (Apr-07-2014) - Carbonite)
Carbonite Sync & Share (HKLM\...\{17ba5016-4de5-4616-b34c-45fecbe8034c}) (Version: 1.0.3503 - Carbonite)
Carbonite Sync & Share (Version: 1.0.3503 - Carbonite) Hidden
CCleaner (HKLM\...\CCleaner) (Version: 4.14 - Piriform)
Comodo Dragon (HKLM\...\Comodo Dragon) (Version: 33.1.0.0 - COMODO)
COMODO Internet Security Premium (HKLM\...\{2736B6BD-31EC-4FC8-A48C-F0A5C914C0B6}) (Version: 7.0.55655.4142 - COMODO Security Solutions Inc.)
ConverterLite 1.6.3 (HKLM\...\ConverterLite) (Version: 1.6.3 - ConverterLite)
CutePDF Writer 3.0 (HKLM\...\CutePDF Writer Installation) (Version:  3.0 - CutePDF.com)
CyberLink PhotoDirector 4 (HKLM\...\InstallShield_{44510C84-AE2A-4079-A75B-D44E68D73B9A}) (Version: 4.0.4317.0 - CyberLink Corp.)
CyberLink PhotoDirector 4 (Version: 4.0.4317.0 - CyberLink Corp.) Hidden
Destinations (Version: 140.0.77.000 - Hewlett-Packard) Hidden
DeviceDiscovery (Version: 140.0.212.000 - Hewlett-Packard) Hidden
DxO FilmPack 3 (HKLM\...\{730807CC-8D94-486C-9DFC-E242A423B918}) (Version: 3.4.94.0 - DxO Labs)
GeekBuddy (HKLM\...\{1EBC04EE-1CE2-4BCC-A817-C523C48BEB1D}) (Version: 4.13.104 - Comodo Security Solutions Inc)
Genie Timeline (HKLM\...\Genie Timeline) (Version: 4.0 - Genie9)
Google Chrome (HKLM\...\Google Chrome) (Version: 35.0.1916.153 - Google Inc.)
Google Drive (HKLM\...\{D9F75285-4864-461D-83DA-8D056BAC44D1}) (Version: 1.16.6866.4367 - Google, Inc.)
Google Toolbar for Internet Explorer (Version: 1.0.0 - Google Inc.) Hidden
Google Update Helper (Version: 1.3.24.7 - Google Inc.) Hidden
GPBaseService2 (Version: 140.0.211.000 - Hewlett-Packard) Hidden
High Definition Audio Driver Package - KB835221 (HKLM\...\KB835221WXP) (Version: 20040219.000000 - Microsoft Corporation)
HiJackThis (HKLM\...\{45A66726-69BC-466B-A7A4-12FCBA4883D7}) (Version: 1.0.0 - Trend Micro)
HL-2270DW (HKLM\...\{E2A97415-BD97-4867-B906-05E39E9EE51F}) (Version: 1.0.7.0 - Brother Industries, Ltd.)
HP Imaging Device Functions 14.0 (HKLM\...\HP Imaging Device Functions) (Version: 14.0 - HP)
HP Photo Creations (HKLM\...\HP Photo Creations) (Version: 1.0.0.2024 - HP Photo Creations Powered by RocketLife)
HP Photosmart Prem C310 All-In-One Driver Software 14.0 Rel. 7 (HKLM\...\{4E484899-4F93-4086-88BA-56BDDF47A776}) (Version: 14.0 - HP)
HP Smart Web Printing 4.60 (HKLM\...\HP Smart Web Printing) (Version: 4.60 - HP)
HP Solution Center 14.0 (HKLM\...\HP Solution Center & Imaging Support Tools) (Version: 14.0 - HP)
HP Update (HKLM\...\{97486FBE-A3FC-4783-8D55-EA37E9D171CC}) (Version: 5.005.000.002 - Hewlett-Packard)
HPAppStudio (Version: 140.0.95.000 - Hewlett-Packard) Hidden
HPDiagnosticAlert (Version: 1.00.0000 - Microsoft) Hidden
HPProductAssistant (Version: 140.0.212.000 - Hewlett-Packard) Hidden
HPSSupply (Version: 140.0.211.000 - Hewlett-Packard) Hidden
ImagXpress (Version: 7.0.74.0 - Nero AG) Hidden
Intel® Graphics Media Accelerator Driver (HKLM\...\HDMI) (Version:  - )
Intel® Management Engine Interface (HKLM\...\HECI) (Version:  - Intel Corporation)
Intel® PRO Network Connections Drivers (HKLM\...\PROSet) (Version:  - )
Intel® Active Management Technology (HKLM\...\MESOL) (Version:  - Intel Corporation)
IrfanView (remove only) (HKLM\...\IrfanView) (Version: 4.35 - Irfan Skiljan)
iSkysoft PDF Editor(Build 2.0.1) (HKLM\...\{75BAE677-F65A-45A4-9931-363FE0CF5E58}_is1) (Version: 2.0.1.28 - iSkysoft Studio)
iTunes (HKLM\...\{0718A90E-93AA-49AF-A4FE-0165ACD91DF0}) (Version: 11.2.2.3 - Apple Inc.)
iWebar (HKLM\...\iWebar) (Version: 1.34.6.10 - iWebar)
Jasc Paint Shop Pro 8 (HKLM\...\{81A34902-9D0B-4920-A25C-4CDC5D14B328}) (Version: 8.10.0000 - Jasc Software Inc)
Java 7 Update 55 (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F83217025FF}) (Version: 7.0.550 - Oracle)
Java Auto Updater (Version: 2.1.9.8 - Sun Microsystems, Inc.) Hidden
Jump Desktop (HKLM\...\{E75634FB-B0FD-4759-AFC3-E494FC83F2DA}) (Version: 3.3.3 - Phase Five Systems)
Malwarebytes Anti-Malware version 1.75.0.1300 (HKLM\...\Malwarebytes' Anti-Malware_is1) (Version: 1.75.0.1300 - Malwarebytes Corporation)
Media Player Codec Pack 3.9.4 (HKLM\...\Media Player - Codec Pack) (Version:  - Media Player Codec Pack)
Microsoft .NET Framework 1.1 (HKLM\...\Microsoft .NET Framework 1.1  (1033)) (Version:  - )
Microsoft .NET Framework 1.1 (Version: 1.1.4322 - Microsoft) Hidden
Microsoft .NET Framework 1.1 Security Update (KB2833941) (HKLM\...\M2833941) (Version:  - )
Microsoft .NET Framework 2.0 Service Pack 2 (HKLM\...\{C09FB3CD-3D0C-3F2D-899A-6A1D67F2073F}) (Version: 2.2.30729 - Microsoft Corporation)
Microsoft .NET Framework 3.0 Service Pack 2 (HKLM\...\{A3051CD0-2F64-3813-A88D-B8DCCDE8F8C7}) (Version: 3.2.30729 - Microsoft Corporation)
Microsoft .NET Framework 3.5 SP1 (HKLM\...\Microsoft .NET Framework 3.5 SP1) (Version:  - Microsoft Corporation)
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729 - Microsoft Corporation) Hidden
Microsoft .NET Framework 4 Client Profile (HKLM\...\Microsoft .NET Framework 4 Client Profile) (Version: 4.0.30320 - Microsoft Corporation)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30320 - Microsoft Corporation) Hidden
Microsoft .NET Framework 4 Extended (HKLM\...\Microsoft .NET Framework 4 Extended) (Version: 4.0.30319 - Microsoft Corporation)
Microsoft .NET Framework 4 Extended (Version: 4.0.30319 - Microsoft Corporation) Hidden
Microsoft Application Error Reporting (Version: 12.0.6012.5000 - Microsoft Corporation) Hidden
Microsoft Base Smart Card Cryptographic Service Provider Package (HKLM\...\KB909520) (Version:  - Microsoft Corporation)
Microsoft Compression Client Pack 1.0 for Windows XP (HKLM\...\MSCompPackV1) (Version: 1 - Microsoft Corporation)
Microsoft Kernel-Mode Driver Framework Feature Pack 1.7 (Version:  - Microsoft Corporation) Hidden
Microsoft Office 2003 Web Components (HKLM\...\{90A40409-6000-11D3-8CFE-0150048383C9}) (Version: 11.0.8173.0 - Microsoft Corporation)
Microsoft Office 2007 Primary Interop Assemblies (HKLM\...\{50120000-1105-0000-0000-0000000FF1CE}) (Version: 12.0.4518.1014 - Microsoft Corporation)
Microsoft Office 2007 Service Pack 3 (SP3) (HKLM\...\{91120000-0014-0000-0000-0000000FF1CE}_PROR_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}) (Version:  - Microsoft)
Microsoft Office 2007 Service Pack 3 (SP3) (Version:  - Microsoft) Hidden
Microsoft Office Access MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Access Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Excel MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office File Validation Add-In (HKLM\...\{90140000-2005-0000-0000-0000000FF1CE}) (Version: 14.0.5130.5003 - Microsoft Corporation)
Microsoft Office Outlook MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Professional 2007 (HKLM\...\PROR) (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft Office Professional 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (French) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (Spanish) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3) (Version:  - Microsoft) Hidden
Microsoft Office Publisher MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Small Business Connectivity Components (HKLM\...\{A939D341-5A04-4E0A-BB55-3E65B386432D}) (Version: 2.0.7024.0 - Microsoft Corporation)
Microsoft Office Word MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30214.0 - Microsoft Corporation)
Microsoft Software Update for Web Folders  (English) 12 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft SQL Server 2005 (HKLM\...\Microsoft SQL Server 2005) (Version:  - Microsoft Corporation)
Microsoft SQL Server 2005 Express Edition (MSSMLBIZ) (Version: 9.4.5000.00 - Microsoft Corporation) Hidden
Microsoft SQL Server Native Client (HKLM\...\{7670D32F-DAE6-4E49-8C8B-B3F08B5B1686}) (Version: 9.00.5000.00 - Microsoft Corporation)
Microsoft SQL Server Setup Support Files (English) (HKLM\...\{53F5C3EE-05ED-4830-994B-50B2F0D50FCE}) (Version: 9.00.5000.00 - Microsoft Corporation)
Microsoft SQL Server VSS Writer (HKLM\...\{E7084B89-69E0-46B3-A118-8F99D06988CD}) (Version: 9.00.5000.00 - Microsoft Corporation)
Microsoft User-Mode Driver Framework Feature Pack 1.0 (HKLM\...\Wudf01000) (Version:  - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729 (HKLM\...\{3C3D696B-0DB7-3C6D-A356-3DB8CE541918}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft WinUsb 1.0 (HKLM\...\winusb0100) (Version:  - Microsoft Corporation)
Mozilla Firefox 24.0 (x86 en-US) (HKLM\...\Mozilla Firefox 24.0 (x86 en-US)) (Version: 24.0 - Mozilla)
Mozilla Maintenance Service (HKLM\...\MozillaMaintenanceService) (Version: 24.0 - Mozilla)
MSXML 4.0 SP2 (KB954430) (HKLM\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (HKLM\...\{196467F1-C11F-4F76-858B-5812ADC83B94}) (Version: 4.30.2100.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (KB2758694) (HKLM\...\{1D95BA90-F4F8-47EC-A882-441C99D30C1E}) (Version: 4.30.2117.0 - Microsoft Corporation)
MSXML 6.0 Parser (HKLM\...\{AEB9948B-4FF2-47C9-990E-47014492A0FE}) (Version: 6.00.3883.8 - Microsoft Corporation)
MyFreeCodec (HKCU\...\MyFreeCodec) (Version:  - )
Nero 9 Essentials (HKLM\...\{5c2444fb-81f3-45e3-bc74-6452d2825f10}) (Version:  - Nero AG)
Nero BurnRights (Version: 3.4.7.100 - Nero AG) Hidden
Nero BurnRights Help (Version: 3.4.4.100 - Nero AG) Hidden
Nero ControlCenter (Version: 9.0.0.1 - Nero AG) Hidden
Nero CoverDesigner (Version: 4.4.7.100 - Nero AG) Hidden
Nero CoverDesigner Help (Version: 4.4.9.100 - Nero AG) Hidden
Nero DiscSpeed (Version: 5.4.7.100 - Nero AG) Hidden
Nero DriveSpeed (Version: 4.4.4.100 - Nero AG) Hidden
Nero DriveSpeed Help (Version: 4.4.4.100 - Nero AG) Hidden
Nero Express Help (Version: 9.6.2.101 - Nero AG) Hidden
Nero InfoTool (Version: 6.4.7.100 - Nero AG) Hidden
Nero InfoTool Help (Version: 6.4.4.100 - Nero AG) Hidden
Nero Installer (Version: 4.4.8.1 - Nero AG) Hidden
Nero Online Upgrade (Version: 1.3.0.0 - Nero AG) Hidden
Nero StartSmart (Version: 9.4.11.208 - Nero AG) Hidden
Nero StartSmart Help (Version: 9.4.1.100 - Nero AG) Hidden
Nero StartSmart OEM (Version: 9.4.10.100 - Nero AG) Hidden
NeroExpress (Version: 9.4.10.505 - Nero AG) Hidden
neroxml (Version: 1.0.0 - Nero AG) Hidden
Network (Version: 140.0.215.000 - Hewlett-Packard) Hidden
Nuance PaperPort 12 (HKLM\...\{6C0A559F-8583-4B5A-8B50-20BEE15D8E64}) (Version: 12.1.0000 - Nuance Communications, Inc.)
Nuance PDF Viewer Plus (HKLM\...\{28656860-4728-433C-8AD4-D1A930437BC8}) (Version: 5.30.3290 - Nuance Communications, Inc)
NXPowerLite (HKLM\...\{C46F6F5E-C19D-4E1D-947B-B81DEBF604CD}) (Version: 5.1.5 - Neuxpower Solutions Ltd)
Object Browser (HKLM\...\Object Browser) (Version: 1.34.6.10 - Object Browser)
PaperPort Image Printer (HKLM\...\{6EF2FDAB-7FBF-4AB9-92CD-594BDDB6A56B}) (Version: 1.00.0001 - Nuance Communications, Inc.)
PDFMate Free PDF Merger 1.0.6 (HKLM\...\PDFMate Free PDF Merger_is1) (Version:  - pdfmate.com)
PDFMate PDF Converter Professional 1.7.1 (HKLM\...\PDFMate PDF Converter Professional_is1) (Version:  - pdfmate.com)
Photobook Designer (HKCU\...\Photobook Designer) (Version: Photobook Designer 3.3.0 - Photobook US)
PrivDog (HKLM\...\PrivDog) (Version: 1.8.0.15 - privdog.com)
PS_AIO_07_C310_SW_Min (Version: 140.0.304.000 - Hewlett-Packard) Hidden
QuickTime 7 (HKLM\...\{111EE7DF-FC45-40C7-98A7-753AC46B12FB}) (Version: 7.75.80.95 - Apple Inc.)
QuickTransfer (Version: 140.0.98.000 - Hewlett-Packard) Hidden
Ralink RT2870 Wireless LAN Card (HKLM\...\{28DA7D8B-F9A4-4F18-8AA0-551B1E084D0D}) (Version: 1.5.14.0 - Ralink)
Recuva (HKLM\...\Recuva) (Version: 1.48 - Piriform)
Scan (Version: 140.0.80.000 - Hewlett-Packard) Hidden
Scansoft PDF Professional (Version:  - ) Hidden
Search module (HKLM\...\Search module) (Version:  - Search Module)
Shop for HP Supplies (HKLM\...\Shop for HP Supplies) (Version: 14.0 - HP)
Shopper-Pro (HKLM\...\ShopperPro) (Version:  - )
SleepMapper Data Card Uploader (HKCU\...\9772bc1ca6d156da) (Version: 1.4.13169.1431 - Philips Respironics)
SmartWebPrinting (Version: 140.0.186.000 - Hewlett-Packard) Hidden
SolutionCenter (Version: 140.0.214.000 - Hewlett-Packard) Hidden
SoundMAX (HKLM\...\{F0A37341-D692-11D4-A984-009027EC0A9C}) (Version: 5.10.01.7255 - Analog Devices)
Speccy (HKLM\...\Speccy) (Version: 1.26 - Piriform)
Spotify (HKCU\...\Spotify) (Version: 0.9.10.14.g578d350b - Spotify AB)
Spybot - Search & Destroy (HKLM\...\{B4092C6D-E886-4CB2-BA68-FE5A99D31DE7}_is1) (Version: 2.1.21 - Safer-Networking Ltd.)
ST Microelectronics TPM Driver Installer (HKLM\...\{A8DD74DC-14C4-4BA0-8DF7-D84524D0B0D2}) (Version: 1.04.15 - Dell Inc.)
Status (Version: 140.0.256.000 - Hewlett-Packard) Hidden
TightVNC (HKLM\...\{D903B276-81AE-4AED-AEF9-45DACFBF16CE}) (Version: 2.7.10.0 - GlavSoft LLC.)
Toolbox (Version: 140.0.428.000 - Hewlett-Packard) Hidden
TrayApp (Version: 140.0.212.000 - Hewlett-Packard) Hidden
Uninstall Startup Inspector (HKLM\...\{DE114695-AE58-4B66-8E0F-2505188602FB}_is1) (Version:  - )
Update for 2007 Microsoft Office System (KB967642) (HKLM\...\{91120000-0014-0000-0000-0000000FF1CE}_PROR_{C444285D-5E4F-48A4-91DD-47AAAA68E92D}) (Version:  - Microsoft)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707) (HKLM\...\{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}.KB963707) (Version: 1 - Microsoft Corporation)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (HKLM\...\{3C3901C5-3455-3E0A-A214-0B093A5070A6}.KB2468871) (Version: 1 - Microsoft Corporation)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (HKLM\...\{3C3901C5-3455-3E0A-A214-0B093A5070A6}.KB2533523) (Version: 1 - Microsoft Corporation)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (HKLM\...\{3C3901C5-3455-3E0A-A214-0B093A5070A6}.KB2600217) (Version: 1 - Microsoft Corporation)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939v3) (HKLM\...\{3C3901C5-3455-3E0A-A214-0B093A5070A6}.KB2836939v3) (Version: 3 - Microsoft Corporation)
Update for Microsoft .NET Framework 4 Extended (KB2836939v3) (HKLM\...\{0A0CADCF-78DA-33C4-A350-CD51849B9702}.KB2836939v3) (Version: 3 - Microsoft Corporation)
Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition (HKLM\...\{91120000-0014-0000-0000-0000000FF1CE}_PROR_{A024FC7B-77DE-45DE-A058-1C049A17BFB3}) (Version:  - Microsoft)
Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition (HKLM\...\{91120000-0014-0000-0000-0000000FF1CE}_PROR_{CB68A5B0-3508-4193-AEB9-AF636DAECE0F}) (Version:  - Microsoft)
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition (HKLM\...\{91120000-0014-0000-0000-0000000FF1CE}_PROR_{E9A82945-BA29-4EE8-8F2A-2F49545E9CF2}) (Version:  - Microsoft)
Update for Microsoft Office Outlook 2007 (KB2687404) 32-Bit Edition (HKLM\...\{90120000-001A-0409-0000-0000000FF1CE}_PROR_{ED38F8A3-4F61-494E-8BCA-E3AC7760C924}) (Version:  - Microsoft)
Update for Microsoft Office Outlook 2007 (KB2863811) 32-Bit Edition (HKLM\...\{91120000-0014-0000-0000-0000000FF1CE}_PROR_{53DEC068-4690-4F6B-9946-7D21EF02236B}) (Version:  - Microsoft)
Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2881065) 32-Bit Edition (HKLM\...\{91120000-0014-0000-0000-0000000FF1CE}_PROR_{B7EF38F7-1D58-4085-A9A4-0F6C69A5AA1E}) (Version:  - Microsoft)
Update for Windows Internet Explorer 8 (KB2598845) (HKLM\...\KB2598845-IE8) (Version: 1 - Microsoft Corporation)
Update for Windows Internet Explorer 8 (KB2632503) (HKLM\...\KB2632503-IE8) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2345886) (HKLM\...\KB2345886) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2467659) (HKLM\...\KB2467659) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2492386) (HKLM\...\KB2492386) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2661254-v2) (HKLM\...\KB2661254-v2) (Version: 2 - Microsoft Corporation)
Update for Windows XP (KB2736233) (HKLM\...\KB2736233) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2749655) (HKLM\...\KB2749655) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2863058) (HKLM\...\KB2863058) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2904266) (HKLM\...\KB2904266) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2934207) (HKLM\...\KB2934207) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB898461) (HKLM\...\KB898461) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB951978) (Version: 1 - Microsoft Corporation) Hidden
Update for Windows XP (KB955759) (HKLM\...\KB955759) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB967715) (HKLM\...\KB967715) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB968389) (HKLM\...\KB968389) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB971029) (HKLM\...\KB971029) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB973687) (HKLM\...\KB973687) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB973815) (HKLM\...\KB973815) (Version: 1 - Microsoft Corporation)
Visual Studio 2012 x86 Redistributables (HKLM\...\{98EFF19A-30AB-4E4B-B943-F06B1C63EBF8}) (Version: 14.0.0.1 - AVG Technologies CZ, s.r.o.)
VLC media player 2.1.3 (HKLM\...\VLC media player) (Version: 2.1.3 - VideoLAN)
WebFldrs XP (Version: 9.50.6513 - Microsoft Corporation) Hidden
WebReg (Version: 140.0.212.017 - Hewlett-Packard) Hidden
WIDCOMM Bluetooth Software (HKLM\...\{F48BE301-EC78-4686-B580-EE4934558798}) (Version: 5.6.0.8900 -  )
Windows Driver Package - STMicroelectronics (stmtpm) System  (05/24/2007 1.00.04.15) (HKLM\...\35858E766EFC35B58A45C301DD358D503119A8FA) (Version: 05/24/2007 1.00.04.15 - STMicroelectronics)
Windows Genuine Advantage Notifications (KB905474) (HKLM\...\WgaNotify) (Version: 1.9.0040.0 - Microsoft Corporation)
Windows Genuine Advantage Validation Tool (KB892130) (HKLM\...\KB892130) (Version:  - Microsoft Corporation)
Windows Internet Explorer 8 (HKLM\...\ie8) (Version: 20090308.140743 - Microsoft Corporation)
Windows Live ID Sign-in Assistant (HKLM\...\{0840B4D6-7DD1-4187-8523-E6FC0007EFB7}) (Version: 6.500.3165.0 - Microsoft Corporation)
Windows Management Framework Core (HKLM\...\KB968930) (Version:  - Microsoft Corporation)
Windows Media Format 11 runtime (HKLM\...\Windows Media Format Runtime) (Version:  - )
Windows Media Format 11 runtime (Version:  - Microsoft Corporation) Hidden
Windows Media Player 11 (HKLM\...\Windows Media Player) (Version:  - )
Windows Media Player 11 (Version:  - Microsoft Corporation) Hidden
Windows Search 4.0 (HKLM\...\KB940157) (Version: 04.00.6001.503 - Microsoft Corporation)
Windows XP Service Pack 3 (HKLM\...\Windows XP Service Pack) (Version: 20080414.031525 - Microsoft Corporation)
Wondershare Data Recovery(Build 4.3.1.6) (HKLM\...\{FEA3976F-D621-45F3-AFBD-E812A1F2F00D}_is1) (Version: 4.3.1.6 - Wondershare Software Co.,Ltd.)
 
========================= Memory info: ===================================
 
Percentage of memory in use: 91%
Total physical RAM: 3060.54 MB
Available physical RAM: 246.45 MB
Total Pagefile: 4946.45 MB
Available Pagefile: 1176.06 MB
Total Virtual: 2047.88 MB
Available Virtual: 1980.54 MB
 
========================= Partitions: =====================================
 
1 Drive c: () (Fixed) (Total:1397.26 GB) (Free:1154.05 GB) NTFS
3 Drive e: (Backup Data) (Fixed) (Total:465.76 GB) (Free:269.62 GB) NTFS
5 Drive g: (FLASHBLU) (Removable) (Total:3.73 GB) (Free:3.69 GB) FAT32
 
========================= Users: ========================================
 
User accounts for \\DPHUPSTAIRS
 
Administrator            ASPNET                   DELL                     
Guest                    HelpAssistant            SUPPORT_388945a0         
 
========================= Minidump Files ==================================
 
C:\WINDOWS\Minidump\Mini062114-01.dmp
 
**** End of log ****


#15 dc3

dc3

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Posted 21 June 2014 - 02:53 PM

You have 8GB of RAM installed on a 32-bit operating system.  A 32-bit operating system will only recognize up to 3 to 3.5GB of RAM.

 

You have Comodo antivirus and AVG antivirus installed.  You should only have one antivirus installed.

 

IMPORTANT NOTE: Using more than one anti-virus program is not advisable. Why? The primary concern with doing so is due to Windows resource management and significant conflicts that can arise especially when they are running in real-time protection mode simultaneously. Even if one of them is disabled for use as a stand-alone on demand scanner, it can affect the other and cause conflicts. Anti-virus software components insert themselves deep into the operating systems core where they install kernel mode drivers that load at boot-up regardless of whether real-time protection is enabled or not. Thus, using multiple anti-virus solutions can result in kernel mode conflicts causing system instability, catastrophic crashes, slow performance and waste vital system resources. When actively running in the background while connected to the Internet, each anti-virus may try to update their definition databases at the same time. As the programs compete for resources required to download the necessary files this often can result in sluggish system performance or unresponsive behavior.
 
Credit for this information goes to quietman7.

Edited by dc3, 21 June 2014 - 02:54 PM.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 





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