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#1 bhz

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Posted 20 June 2014 - 11:03 PM

I do not understand Malwarebytes say I am clean and Hitman Pro and superantispyware.

I am still getting these Ad by Atomic Saving in my web pages + a whole page opens up and offers me yaggi support.

Help.



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#2 noknojon

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Posted 21 June 2014 - 03:08 AM

Hello bhz -

Generally these programs will not show an "infection" as it is technically not an infection. It is a program that you installed with a game or another program.

(always read the fine print when you download anything)

 

This is a type of Adware that has becoming more popular over the last couple of years, but it can still be removed.

 

If you have problems or need help with these directions, please tell us

 

Please download RKill by Grinler to your desktop

Double click on RKill to run the tool
A black DOS box will briefly flash and then disappear.
This is normal and indicates the tool ran successfully.

Please Copy and Paste the small log back here

 

Important: Do not reboot your computer until you complete the next step.

 

Now:  Download AdwCleaner by Xplode and save to your Desktop.

• Double click on AdwCleaner.exe to run the tool.
Vista/Windows 7/8 users right-click and select Run As Administrator
• Click on the Scan button. (only once)
• AdwCleaner will begin...be patient as the scan may take some time to complete.
• When it's done you'll see: Pending: Uncheck any elements you don't want removed.
• Now click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.
• Look over the log especially under Files/Folders for any program you want to save.
• If there's a program you want to save, just uncheck it from AdwCleaner.
• If you're not sure, post the log for review.
• If you're ready to clean it all up.....click the Clean button. (only once)

• Click OK and then OK to agree to a reboot
• After rebooting, a logfile report (AdwCleaner[S0].txt) will open automatically.
• Copy and Paste the contents of that logfile in your next reply.
 

• A copy of that logfile will also be saved in the C:\AdwCleaner folder.
• Items that are deleted are moved to the Quarantine Folder: C:\AdwCleaner\Quarantine
• To restore an item that has been deleted (if necessary):
• Go to Tools > Quarantine Manager > check what you want restored > now click on Restore.

 

 

Next -

Shut down your protection software now to avoid potential conflicts.
* How To Temporarily Disable Your Anti-virus
* Please download Junkware Removal Tool by Thisisu to your desktop.
* Run the tool by double-clicking it.
* If you are using Windows Vista, 7, or 8, right click JRT.exe and select "Run as Administrator".
* The tool will open and start scanning your system.
* Please be patient if this scan takes a while to complete (depending on your system's specifications).
* On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
* Copy and Paste the contents of JRT.txt into your next message.



#3 bhz

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Posted 02 August 2014 - 06:11 PM

Still having issues...






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