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Windows 7 freezing, no BSODS


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#1 WFisk

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Posted 20 June 2014 - 02:58 PM

Hi, I've been getting strange random freezes for the past month. It starts with stuttering which I notice with the mouse pointer. The pointer will stutter and freeze for a moment then a few minutes later the computer will freeze up. Not the usual BSOD.

 

Here's my speccy image and minitoolbox info below, thank you.

 

 

Attached File  Result.txt   62.13KB   2 downloads



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#2 wpgwpg

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Posted 20 June 2014 - 03:10 PM

 Your temperatures and hard drive's SMART data are good.  Problem areas are your file system and several of your DLL files.  For the file system I'd run chkdsk and let it check for and attempt repair of any bad sectors.  For the corrupt DLL files, I'd run SFC.  Click Start and type CMD in the search box, right-click CMD.EXE and click Run as administrator.  From the command prompt type sfc /scannow.

 

 Good luck.


Everyone with a computer should back his system up to an external hard drive regularly.  :thumbsup:

#3 WFisk

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Posted 21 June 2014 - 12:10 AM

Hi, thanks for the suggestions. Chkdsk found some errors like:

 

     Deleting corrupt attribute record (128, "")

     Deleting index entry MSS.log in index $I30...

 

I couldn't catch the rest as it went by too fast. 

 

SFC came back with: windows resource protection did not find any integrity violations.

 

Here's another mini toolbox log performed after the above procedures. Any other advice? Thank you.

 

Mod Edit:  Pasted MTB data into post - Hamluis.

MiniToolBox by Farbar  Version: 11-06-2014
Ran by Walter Fisk WC (administrator) on 21-06-2014 at 02:41:54
Running from "C:\Users\Walter Fisk WC\Downloads"
Microsoft Windows 7 Ultimate  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

 

========================= Event log errors: ===============================

 

Application errors:
==================
Error: (06/21/2014 02:38:31 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

 

Error: (06/21/2014 02:23:52 AM) (Source: Windows Search Service) (User: )
Description: The Windows Search Service has failed to create the new search index. Internal error <4, 0xc0041800, Failed to add project: C:\ProgramData\Microsoft\Search\Data\Applications\Windows\Projects>.

 

Error: (06/21/2014 02:23:52 AM) (Source: Windows Search Service) (User: )
Description: The Windows Search Service is being stopped because there is a problem with the indexer: The catalog is corrupt.

Details:
 The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)

 

Error: (06/21/2014 02:23:52 AM) (Source: Windows Search Service) (User: )
Description: The search service has detected corrupted data files in the index {id=4700}. The service will attempt to automatically correct this problem by rebuilding the index.

Details:
 The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)

 

Error: (06/21/2014 02:23:52 AM) (Source: Windows Search Service) (User: )
Description: The Windows Search Service cannot open the Jet property store.

Details:
 0x%08x (0xc0041800 - The content index database is corrupt.  (HRESULT : 0xc0041800))

 

Error: (06/21/2014 02:23:52 AM) (Source: ESENT) (User: )
Description: Windows (5552) Windows: Unable to read the header of logfile C:\ProgramData\Microsoft\Search\Data\Applications\Windows\MSS041CF.log. Error -501.

 

Error: (06/21/2014 02:23:30 AM) (Source: Windows Search Service) (User: )
Description: The Windows Search Service has failed to create the new search index. Internal error <4, 0xc0041800, Failed to add project: C:\ProgramData\Microsoft\Search\Data\Applications\Windows\Projects>.

 

Error: (06/21/2014 02:23:30 AM) (Source: Windows Search Service) (User: )
Description: The Windows Search Service is being stopped because there is a problem with the indexer: The catalog is corrupt.

Details:
 The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)

 

Error: (06/21/2014 02:23:30 AM) (Source: Windows Search Service) (User: )
Description: The search service has detected corrupted data files in the index {id=4700}. The service will attempt to automatically correct this problem by rebuilding the index.

Details:
 The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)

 

Error: (06/21/2014 02:23:30 AM) (Source: Windows Search Service) (User: )
Description: The Windows Search Service cannot open the Jet property store.

Details:
 0x%08x (0xc0041800 - The content index database is corrupt.  (HRESULT : 0xc0041800))

System errors:
=============
Error: (06/21/2014 02:40:04 AM) (Source: Service Control Manager) (User: )
Description: The Google Update Service (gupdate) service failed to start due to the following error:
%%2

 

Error: (06/21/2014 02:38:04 AM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
ASPI32
TPkd

 

Error: (06/21/2014 02:37:11 AM) (Source: Service Control Manager) (User: )
Description: The DFServ service failed to start due to the following error:
%%2

 

Error: (06/21/2014 02:36:39 AM) (Source: Application Popup) (User: )
Description: \SystemRoot\SysWow64\Drivers\ASPI32.SYS has been blocked from loading due to incompatibility with this system. Please contact your software vendor for a compatible version of the driver.

 

Error: (06/21/2014 02:23:52 AM) (Source: Service Control Manager) (User: )
Description: The Windows Search service terminated unexpectedly.  It has done this 6 time(s).

 

Error: (06/21/2014 02:23:52 AM) (Source: Service Control Manager) (User: )
Description: The Windows Search service terminated with service-specific error %%-1073473536.

 

Error: (06/21/2014 02:23:52 AM) (Source: Ntfs) (User: )
Description: The file system structure on the disk is corrupt and unusable.
Please run the chkdsk utility on the volume Win7.

 

Error: (06/21/2014 02:23:52 AM) (Source: Ntfs) (User: )
Description: The file system structure on the disk is corrupt and unusable.
Please run the chkdsk utility on the volume Win7.

 

Error: (06/21/2014 02:23:51 AM) (Source: Ntfs) (User: )
Description: The file system structure on the disk is corrupt and unusable.
Please run the chkdsk utility on the volume Win7.

 

Error: (06/21/2014 02:23:51 AM) (Source: Ntfs) (User: )
Description: The file system structure on the disk is corrupt and unusable.
Please run the chkdsk utility on the volume Win7.

Microsoft Office Sessions:
=========================
Error: (06/21/2014 02:38:31 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

 

Error: (06/21/2014 02:23:52 AM) (Source: Windows Search Service)(User: )
Description: 40xc0041800Failed to add project: C:\ProgramData\Microsoft\Search\Data\Applications\Windows\Projects

 

Error: (06/21/2014 02:23:52 AM) (Source: Windows Search Service)(User: )
Description:
Details:
 The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)
The catalog is corrupt

 

Error: (06/21/2014 02:23:52 AM) (Source: Windows Search Service)(User: )
Description:
Details:
 The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)
4700

 

Error: (06/21/2014 02:23:52 AM) (Source: Windows Search Service)(User: )
Description:
Details:
 0x%08x (0xc0041800 - The content index database is corrupt.  (HRESULT : 0xc0041800))

 

Error: (06/21/2014 02:23:52 AM) (Source: ESENT)(User: )
Description: Windows5552Windows: C:\ProgramData\Microsoft\Search\Data\Applications\Windows\MSS041CF.log-501

 

Error: (06/21/2014 02:23:30 AM) (Source: Windows Search Service)(User: )
Description: 40xc0041800Failed to add project: C:\ProgramData\Microsoft\Search\Data\Applications\Windows\Projects

 

Error: (06/21/2014 02:23:30 AM) (Source: Windows Search Service)(User: )
Description:
Details:
 The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)
The catalog is corrupt

 

Error: (06/21/2014 02:23:30 AM) (Source: Windows Search Service)(User: )
Description:
Details:
 The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)
4700

 

Error: (06/21/2014 02:23:30 AM) (Source: Windows Search Service)(User: )
Description:
Details:
 0x%08x (0xc0041800 - The content index database is corrupt.  (HRESULT : 0xc0041800))

CodeIntegrity Errors:
===================================
 Date: 2014-04-28 21:39:09.633
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\winsxs\wow64_microsoft-windows-tpm-driver-wmi_31bf3856ad364e35_6.0.6001.18000_none_d6005436ad01f9a3\Win32_Tpm.dll because the set of per-page image hashes could not be found on the system.

 

Date: 2014-04-28 21:39:09.586
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\winsxs\wow64_microsoft-windows-tpm-driver-wmi_31bf3856ad364e35_6.0.6001.18000_none_d6005436ad01f9a3\Win32_Tpm.dll because the set of per-page image hashes could not be found on the system.

 

Date: 2014-04-28 21:39:09.541
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\winsxs\wow64_microsoft-windows-tpm-driver-wmi_31bf3856ad364e35_6.0.6001.18000_none_d6005436ad01f9a3\Win32_Tpm.dll because the set of per-page image hashes could not be found on the system.

 

Date: 2014-04-28 21:39:09.440
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\winsxs\wow64_microsoft-windows-tpm-driver-wmi_31bf3856ad364e35_6.0.6001.18000_none_d6005436ad01f9a3\Win32_Tpm.dll because the set of per-page image hashes could not be found on the system.

 

Date: 2014-04-27 13:52:02.959
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\winsxs\wow64_microsoft-windows-bcrypt-dll_31bf3856ad364e35_6.0.6002.18005_none_56eb524ed945a70c\bcrypt.dll because the set of per-page image hashes could not be found on the system.

 

Date: 2014-04-27 13:52:02.915
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\winsxs\wow64_microsoft-windows-bcrypt-dll_31bf3856ad364e35_6.0.6002.18005_none_56eb524ed945a70c\bcrypt.dll because the set of per-page image hashes could not be found on the system.

 

Date: 2014-04-27 13:52:02.871
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\winsxs\wow64_microsoft-windows-bcrypt-dll_31bf3856ad364e35_6.0.6002.18005_none_56eb524ed945a70c\bcrypt.dll because the set of per-page image hashes could not be found on the system.

 

Date: 2014-04-27 13:52:02.759
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\winsxs\wow64_microsoft-windows-bcrypt-dll_31bf3856ad364e35_6.0.6002.18005_none_56eb524ed945a70c\bcrypt.dll because the set of per-page image hashes could not be found on the system.

 

Date: 2014-04-27 13:49:45.703
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\winsxs\amd64_microsoft-windows-tpm-driver-wmi_31bf3856ad364e35_6.0.6001.18000_none_cbaba9e478a137a8\Win32_Tpm.dll because the set of per-page image hashes could not be found on the system.

 

Date: 2014-04-27 13:49:45.659
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\winsxs\amd64_microsoft-windows-tpm-driver-wmi_31bf3856ad364e35_6.0.6001.18000_none_cbaba9e478a137a8\Win32_Tpm.dll because the set of per-page image hashes could not be found on the system.

========================= Devices: ================================

Name:
Description:
Class Guid:
Manufacturer:
Service:
Problem: : The drivers for this device are not installed. (Code 28)
Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard.

Name:
Description:
Class Guid:
Manufacturer:
Service:
Problem: : The drivers for this device are not installed. (Code 28)
Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard.

Name:
Description:
Class Guid:
Manufacturer:
Service:
Problem: : The drivers for this device are not installed. (Code 28)
Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard.

========================= Memory info: ===================================

Percentage of memory in use: 21%
Total physical RAM: 8175.11 MB
Available physical RAM: 6378.68 MB
Total Pagefile: 17148.4 MB
Available Pagefile: 14921.6 MB
Total Virtual: 4095.88 MB
Available Virtual: 3981.09 MB

 

========================= Partitions: =====================================

1 Drive c: (Win7) (Fixed) (Total:74.9 GB) (Free:20.03 GB) NTFS
2 Drive d: (Samsung A) (Fixed) (Total:74.33 GB) (Free:13.94 GB) NTFS
3 Drive e: (Vista x64) (Fixed) (Total:75 GB) (Free:51.55 GB) NTFS
5 Drive g: (WinVista Storage) (Fixed) (Total:82.88 GB) (Free:17.58 GB) NTFS
6 Drive h: (Unknown) (Fixed) (Total:74.52 GB) (Free:19.76 GB) NTFS
7 Drive i: (storage) (Fixed) (Total:310.63 GB) (Free:51.02 GB) NTFS
8 Drive j: (more storage) (Fixed) (Total:310.06 GB) (Free:86.11 GB) NTFS
11 Drive n: (Sony 32gb APM) (Removable) (Total:29.16 GB) (Free:19.04 GB) HFSJ
13 Drive p: (WD SL2) (Fixed) (Total:310.5 GB) (Free:46.32 GB) HFSJ

========================= Users: ========================================

User accounts for \\WALTERFISK-PC

Administrator            Guest                    Walter Fisk WC          

**** End of log ****

Attached Files


Edited by hamluis, 21 June 2014 - 09:59 AM.





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