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svchost.exe - application error


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3 replies to this topic

#1 none1423

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Posted 20 June 2014 - 04:45 AM

Hello I would first like to thank anyone that takes the time to help me in this matter.

I will try to explain everything the best I can, now let me start from where it all started.

Yesturday I was online when my computer suddenly restarted, it did not properly shut down, the screen just went black as if you were to hold the power button down to turn it off, then it rebooted. Then when it went to the desktop my avast notification popup started to popup "Avast! Web Shield has blocked a harmful webpage or file" multiple times. As follows

 

avast! Web Shield has blocked a harmful webpage or file

 

Object: (the web address would always change but would have the same file directory)

Infection: URL:Mal

Process: C:\Windows\System32\svchost.exe

 

This would constantly happen, with the web address in the object section changing. So I then performed a full scan with avast. After the scan i did a boot time scan and moved all files to the chest, with the exception of a few that i deleted, but the problem still persisted. So i did some research and downloaded some tools. First I used rkill.exe, the problem still persisted. Then I used rougekiller.exe, upon the pre scan it found two process and marked them red, im not sure the exact name that came up but both had the word zekos in it. And i think it found them both when scanning the svchost.exe. So I then preceeded to scan with rougekiller but when it would start to scan the registry it would freeze half way through it and mini crash but would keep the results it had found up to that point, so i pressed delete on the prechecked boxes and it did that, and I then went to re scan and the same thing would happen. I did this multiple times and even redownloaded it with the same results. So then I decided to use another one of the tools. I then opened up tdsskiller.exe, i changed parameters so that all were clicked and advised that i have to reboot. So I reboot and the computer rebooted with no issue. Upon the desktop loading tdsskiller.exe started up. As soon as my computer fully loaded i proceeded to scan with tdsskiller.exe. It found no issues. So I then downloaded malwarebytes anti-malware, and installed it to the computer and went on settings and clicked the box to scan for rootkits. Then I proceeded with the scan. The scan took alittle less than an hour but had found like 60 something or more issues. So I then moved all issues to quaratine. Then malwarebytes asked if i would like to reboot my computer, so i clicked ok. It seemed to shut down properly but upon rebooting a little window popped up before it went to the choose user page. The window said the following

 

svchost.exe - application error

 

the instruction at "0x76ac06ae" referenced memory at "0x00000000". the memory could not be "read".

click ok to terminate the program or click cancel to debug the program.

 

so I clicked ok and it slowly proceeded to the select user page. The loading settings page before the select user page stayed on longer than usual and made a beeping sound(even though volume is off) and then proceeded to the select user page. So I selected my user account and it went to loading the desktop, but before anything could load a window popped up saying "Windows must now restart because the DCOM server process terminated unexpectedly."  the window had a 1 minute timer on it and then restarted my computer. Upon reboot the same issue occured, the svchost error popped up but this time I clicked cancel. Then i proceeded through the select user page and it went to the desktop and the same "windows must restart" window popped up before anything could load and restarted my computer. I then did a little research on another device and found out if i dont click any options when the svchost.exe error window pops up it would continue with the boot up process without having the "windows must restart" window pop up and restart my computer. And i did that and it went through the boot up process and the "windows must restart" window did not pop up, and my computer fully booted. But the svchost.exe error window still remains up but i just moved it out of the way. I then figured i would run a registry repair to see what would happen. So i downloaded registry repair from glarysoft and performed a scan and fixed all problems and restarted my computer. But the same issues occured. And now iv come to yall for some help. As of now the "Avast! Web Shield has blocked a harmful webpage or file" popup has stopped, which was a result of the malwarebytes program. But it seems that this program has now caused the svchost.exe issue. I am not sure of what to do. I do have all the files that were dealt with by malwarebytes in the quaratine section, but the scanning log from the scan which found these issues seems to be empty and contains no information, like all the fields are blank and the files scanned and scan duration fileds are empty. And when i go to export the log file the malwarebytes becomes unresponsive and closes itself. But as of now I am able to use my computer, which is how I got to this site and am typing this, with the exception that the svchost.exe error popup window is always up, I am able to move it out of the way but if i click on either the ok or cancel option, the "windows must restart" popup window pops up and restarts my computer in 1 minute. Any help in this matter will be fully appreciated, again thank you for your time in helping me with this matter.


Edited by hamluis, 20 June 2014 - 09:49 AM.
Moved from XP to Am I Infected - Hamluis.


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#2 Broni

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Posted 20 June 2014 - 10:59 AM

Welcome aboard p22002758.gif

 

Download TDSSKiller and save it to your desktop.

  • Doubleclick on TDSSKiller.exe to run the application, then on Start Scan.
  • If an infected file is detected, the default action will be Cure, click on Continue.
  • If a suspicious file is detected, the default action will be Skip, click on Continue.
  • It may ask you to reboot the computer to complete the process. Click on Reboot Now.
  • If no reboot is require, click on Report. A log file should appear. Please copy and paste the contents of that file here.
  • If a reboot is required, the report can also be found in your root directory (usually C:\ folder) in the form of TDSSKiller_xxxx_log.txt. Please copy and paste the contents of that file here.


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#3 none1423

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Posted 21 June 2014 - 01:40 AM

Hello thankyou for your reply! In my last post i mentioned that i used tdsskiller and that it found no issues, but i just recalled that it did find a bunch of issues but when i went to go fix them the fix option was not available for any of them so all the issues were skipped. I do have the log for that scan, which was before i used the malwarebytes. Which it seems when i used malwarebytes it fixed the "Avast! Web Shield has blocked a harmful webpage or file" problem, but it seems that it caused the "svchost.exe - application error" problem which seems to cause the "Windows must now restart because the DCOM server process terminated unexpectedly." problem. It seems that whatever files the malwarebytes dealt with caused these two problems. But i do still have the files that malwarebytes dealt with as i moved all the issues to quaratine. This tdsskiller.exe log file is the one i did at your request and is after i used malwarebytes. If you would like to see the log prior to me using malwarebytes just ask and i will post it. This scan seems to be the same as the other one. When i scanned it found a bunch of problems but none were able to be fixed so i just skipped them. The difference is that the detected object count after me using malwarebytes is 1 more than the one before using it.  The log file is to large and the website says post is to long, so i will just add the parts i think are needed. If you need certain sections let me know. The only options available for each one is either skip, delete or quaratine. As you can see i skipped each one.

 

15:38:41.0203 0x14e4  Detected object count: 288
15:38:41.0203 0x14e4  Actual detected object count: 288
15:39:35.0734 0x14e4  ACPI ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:35.0734 0x14e4  ACPI ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:35.0734 0x14e4  ACPIEC ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:35.0734 0x14e4  ACPIEC ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:35.0734 0x14e4  aec ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:35.0734 0x14e4  aec ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:35.0734 0x14e4  AFD ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:35.0734 0x14e4  AFD ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:35.0734 0x14e4  AgereSoftModem ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:35.0734 0x14e4  AgereSoftModem ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:35.0734 0x14e4  ALCXWDM ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:35.0734 0x14e4  ALCXWDM ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:35.0750 0x14e4  Alerter ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:35.0750 0x14e4  Alerter ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:35.0750 0x14e4  ALG ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:35.0750 0x14e4  ALG ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:35.0750 0x14e4  AmdK8 ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:35.0750 0x14e4  AmdK8 ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:35.0750 0x14e4  AppMgmt ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:35.0750 0x14e4  AppMgmt ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:35.0750 0x14e4  aracpi ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:35.0750 0x14e4  aracpi ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:35.0750 0x14e4  arhidfltr ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:35.0750 0x14e4  arhidfltr ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:35.0750 0x14e4  arkbcfltr ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:35.0750 0x14e4  arkbcfltr ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:35.0750 0x14e4  armoucfltr ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:35.0750 0x14e4  armoucfltr ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:35.0765 0x14e4  Arp1394 ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:35.0765 0x14e4  Arp1394 ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:35.0765 0x14e4  ARPolicy ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:35.0765 0x14e4  ARPolicy ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:35.0765 0x14e4  ARSVC ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:35.0765 0x14e4  ARSVC ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:35.0765 0x14e4  AsyncMac ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:35.0765 0x14e4  AsyncMac ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:35.0765 0x14e4  atapi ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:35.0765 0x14e4  atapi ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:35.0765 0x14e4  Ati HotKey Poller ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:35.0765 0x14e4  Ati HotKey Poller ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:35.0765 0x14e4  ATI Smart ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:35.0765 0x14e4  ATI Smart ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:35.0765 0x14e4  ati2mtag ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:35.0765 0x14e4  ati2mtag ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:35.0781 0x14e4  Atmarpc ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:35.0781 0x14e4  Atmarpc ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:35.0781 0x14e4  AudioSrv ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:35.0781 0x14e4  AudioSrv ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:35.0781 0x14e4  audstub ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:35.0781 0x14e4  audstub ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:35.0781 0x14e4  Beep ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:35.0781 0x14e4  Beep ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:35.0781 0x14e4  BITS ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:35.0781 0x14e4  BITS ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:35.0781 0x14e4  Browser ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:35.0781 0x14e4  Browser ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:35.0781 0x14e4  cbidf2k ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:35.0781 0x14e4  cbidf2k ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:35.0781 0x14e4  Cdaudio ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:35.0781 0x14e4  Cdaudio ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:35.0781 0x14e4  Cdfs ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:35.0781 0x14e4  Cdfs ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:35.0781 0x14e4  Cdrom ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:35.0781 0x14e4  Cdrom ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:35.0796 0x14e4  CiSvc ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:35.0796 0x14e4  CiSvc ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:35.0796 0x14e4  ClipSrv ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:35.0796 0x14e4  ClipSrv ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:35.0796 0x14e4  Creative Service for CDROM Access ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:35.0796 0x14e4  Creative Service for CDROM Access ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:35.0796 0x14e4  CryptSvc ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:35.0796 0x14e4  CryptSvc ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:35.0796 0x14e4  DcomLaunch ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:35.0796 0x14e4  DcomLaunch ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:35.0796 0x14e4  Dhcp ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:35.0796 0x14e4  Dhcp ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:35.0796 0x14e4  Disk ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:35.0796 0x14e4  Disk ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:35.0796 0x14e4  dmboot ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:35.0796 0x14e4  dmboot ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:35.0796 0x14e4  dmio ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:35.0796 0x14e4  dmio ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:35.0796 0x14e4  dmload ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:35.0796 0x14e4  dmload ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:35.0796 0x14e4  dmserver ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:35.0796 0x14e4  dmserver ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:35.0796 0x14e4  DMusic ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:35.0796 0x14e4  DMusic ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:35.0796 0x14e4  Dnscache ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:35.0796 0x14e4  Dnscache ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:35.0796 0x14e4  Dot3svc ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:35.0796 0x14e4  Dot3svc ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:35.0812 0x14e4  drmkaud ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:35.0812 0x14e4  drmkaud ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:35.0812 0x14e4  dsreader ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:35.0812 0x14e4  dsreader ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:35.0812 0x14e4  EapHost ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:35.0812 0x14e4  EapHost ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:35.0812 0x14e4  ehRecvr ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:35.0812 0x14e4  ehRecvr ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:35.0812 0x14e4  ehSched ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:35.0812 0x14e4  ehSched ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:35.0812 0x14e4  ERSvc ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:35.0812 0x14e4  ERSvc ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:35.0812 0x14e4  Eventlog ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:35.0812 0x14e4  Eventlog ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:35.0812 0x14e4  EventSystem ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:35.0812 0x14e4  EventSystem ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:35.0828 0x14e4  Fastfat ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:35.0828 0x14e4  Fastfat ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:35.0828 0x14e4  FastUserSwitchingCompatibility ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:35.0828 0x14e4  FastUserSwitchingCompatibility ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:35.0828 0x14e4  Fdc ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:35.0828 0x14e4  Fdc ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:35.0828 0x14e4  Fips ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:35.0828 0x14e4  Fips ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:35.0828 0x14e4  Flpydisk ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:35.0828 0x14e4  Flpydisk ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:35.0828 0x14e4  FltMgr ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:35.0828 0x14e4  FltMgr ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:35.0828 0x14e4  Fs_Rec ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:35.0828 0x14e4  Fs_Rec ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:35.0828 0x14e4  Ftdisk ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:35.0828 0x14e4  Ftdisk ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:35.0828 0x14e4  Gpc ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:35.0828 0x14e4  Gpc ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:35.0828 0x14e4  grmnusb ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:35.0828 0x14e4  grmnusb ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:35.0843 0x14e4  helpsvc ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:35.0843 0x14e4  helpsvc ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:35.0843 0x14e4  HidServ ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:35.0843 0x14e4  HidServ ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:35.0843 0x14e4  HidUsb ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:35.0843 0x14e4  HidUsb ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:35.0843 0x14e4  hkmsvc ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:35.0843 0x14e4  hkmsvc ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:35.0843 0x14e4  HPZid412 ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:35.0843 0x14e4  HPZid412 ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:35.0843 0x14e4  HPZipr12 ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:35.0843 0x14e4  HPZipr12 ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:35.0843 0x14e4  HPZius12 ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:35.0843 0x14e4  HPZius12 ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:35.0843 0x14e4  HTTP ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:35.0843 0x14e4  HTTP ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:35.0859 0x14e4  HTTPFilter ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:35.0859 0x14e4  HTTPFilter ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:35.0859 0x14e4  i8042prt ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:35.0859 0x14e4  i8042prt ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:35.0859 0x14e4  iaStor ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:35.0859 0x14e4  iaStor ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:35.0859 0x14e4  IDriverT ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:35.0859 0x14e4  IDriverT ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:35.0859 0x14e4  Imapi ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:35.0859 0x14e4  Imapi ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:35.0859 0x14e4  ImapiService ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:35.0859 0x14e4  ImapiService ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:35.0859 0x14e4  IntelIde ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:35.0859 0x14e4  IntelIde ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:35.0859 0x14e4  intelppm ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:35.0859 0x14e4  intelppm ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:35.0859 0x14e4  Ip6Fw ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:35.0859 0x14e4  Ip6Fw ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:35.0859 0x14e4  IpFilterDriver ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:35.0859 0x14e4  IpFilterDriver ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:35.0875 0x14e4  IpInIp ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:35.0875 0x14e4  IpInIp ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:35.0875 0x14e4  IpNat ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:35.0875 0x14e4  IpNat ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:35.0875 0x14e4  IPSec ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:35.0875 0x14e4  IPSec ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:35.0875 0x14e4  IRENUM ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:35.0875 0x14e4  IRENUM ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:35.0875 0x14e4  isapnp ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:35.0875 0x14e4  isapnp ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:35.0875 0x14e4  JL2005C ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:35.0875 0x14e4  JL2005C ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:35.0875 0x14e4  Kbdclass ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:35.0875 0x14e4  Kbdclass ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:35.0875 0x14e4  kbdhid ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:35.0875 0x14e4  kbdhid ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:35.0890 0x14e4  kmixer ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:35.0890 0x14e4  kmixer ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:35.0890 0x14e4  KSecDD ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:35.0890 0x14e4  KSecDD ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:35.0890 0x14e4  lanmanserver ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:35.0890 0x14e4  lanmanserver ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:35.0890 0x14e4  lanmanworkstation ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:35.0890 0x14e4  lanmanworkstation ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:35.0890 0x14e4  LightScribeService ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:35.0890 0x14e4  LightScribeService ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:35.0890 0x14e4  LmHosts ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:35.0890 0x14e4  LmHosts ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:35.0890 0x14e4  McrdSvc ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:35.0890 0x14e4  McrdSvc ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:35.0890 0x14e4  MCSTRM ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:35.0890 0x14e4  MCSTRM ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:35.0890 0x14e4  Messenger ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:35.0890 0x14e4  Messenger ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:35.0890 0x14e4  MHN ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:35.0890 0x14e4  MHN ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:35.0906 0x14e4  MHNDRV ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:35.0906 0x14e4  MHNDRV ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:35.0906 0x14e4  mnmdd ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:35.0906 0x14e4  mnmdd ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:35.0906 0x14e4  mnmsrvc ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:35.0906 0x14e4  mnmsrvc ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:35.0906 0x14e4  Modem ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:35.0906 0x14e4  Modem ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:35.0906 0x14e4  Mouclass ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:35.0906 0x14e4  Mouclass ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:35.0906 0x14e4  mouhid ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:35.0906 0x14e4  mouhid ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:35.0906 0x14e4  MountMgr ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:35.0906 0x14e4  MountMgr ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:35.0906 0x14e4  MRxDAV ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:35.0906 0x14e4  MRxDAV ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:35.0906 0x14e4  MRxSmb ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:35.0906 0x14e4  MRxSmb ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:35.0906 0x14e4  Msfs ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:35.0906 0x14e4  Msfs ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:35.0921 0x14e4  MSKSSRV ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:35.0921 0x14e4  MSKSSRV ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:35.0921 0x14e4  MSPCLOCK ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:35.0921 0x14e4  MSPCLOCK ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:35.0921 0x14e4  MSPQM ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:35.0921 0x14e4  MSPQM ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:35.0921 0x14e4  mssmbios ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:35.0921 0x14e4  mssmbios ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:35.0921 0x14e4  MSTEE ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:35.0921 0x14e4  MSTEE ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:35.0921 0x14e4  Mup ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:35.0921 0x14e4  Mup ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:35.0921 0x14e4  NABTSFEC ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:35.0921 0x14e4  NABTSFEC ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:35.0921 0x14e4  napagent ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:35.0921 0x14e4  napagent ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:35.0937 0x14e4  NDIS ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:35.0937 0x14e4  NDIS ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:35.0937 0x14e4  NdisIP ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:35.0937 0x14e4  NdisIP ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:35.0937 0x14e4  NdisTapi ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:35.0937 0x14e4  NdisTapi ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:35.0937 0x14e4  Ndisuio ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:35.0937 0x14e4  Ndisuio ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:35.0937 0x14e4  NdisWan ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:35.0937 0x14e4  NdisWan ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:35.0937 0x14e4  NDProxy ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:35.0937 0x14e4  NDProxy ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:35.0937 0x14e4  NetBIOS ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:35.0937 0x14e4  NetBIOS ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:35.0937 0x14e4  NetBT ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:35.0937 0x14e4  NetBT ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:35.0937 0x14e4  NetDDE ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:35.0937 0x14e4  NetDDE ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:35.0937 0x14e4  NetDDEdsdm ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:35.0937 0x14e4  NetDDEdsdm ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:35.0953 0x14e4  Netlogon ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:35.0953 0x14e4  Netlogon ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:35.0953 0x14e4  Netman ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:35.0953 0x14e4  Netman ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:35.0953 0x14e4  NIC1394 ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:35.0953 0x14e4  NIC1394 ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:35.0953 0x14e4  NkPtpEnumP2 ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:35.0953 0x14e4  NkPtpEnumP2 ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:35.0953 0x14e4  Nla ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:35.0953 0x14e4  Nla ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:35.0953 0x14e4  Npfs ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:35.0953 0x14e4  Npfs ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:35.0953 0x14e4  Ntfs ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:35.0953 0x14e4  Ntfs ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:35.0953 0x14e4  NtLmSsp ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:35.0953 0x14e4  NtLmSsp ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:35.0968 0x14e4  NtmsSvc ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:35.0968 0x14e4  NtmsSvc ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:35.0968 0x14e4  Null ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:35.0968 0x14e4  Null ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:35.0968 0x14e4  NwlnkFlt ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:35.0968 0x14e4  NwlnkFlt ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:35.0968 0x14e4  NwlnkFwd ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:35.0968 0x14e4  NwlnkFwd ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:35.0968 0x14e4  ohci1394 ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:35.0968 0x14e4  ohci1394 ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:35.0968 0x14e4  Parport ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:35.0968 0x14e4  Parport ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:35.0968 0x14e4  PartMgr ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:35.0968 0x14e4  PartMgr ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:35.0968 0x14e4  ParVdm ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:35.0968 0x14e4  ParVdm ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:35.0968 0x14e4  PCI ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:35.0968 0x14e4  PCI ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:35.0968 0x14e4  PCIIde ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:35.0968 0x14e4  PCIIde ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:35.0984 0x14e4  Pcmcia ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:35.0984 0x14e4  Pcmcia ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:35.0984 0x14e4  PlugPlay ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:35.0984 0x14e4  PlugPlay ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:35.0984 0x14e4  Pml Driver HPZ12 ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:35.0984 0x14e4  Pml Driver HPZ12 ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:35.0984 0x14e4  PolicyAgent ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:35.0984 0x14e4  PolicyAgent ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:35.0984 0x14e4  PptpMiniport ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:35.0984 0x14e4  PptpMiniport ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:35.0984 0x14e4  Processor ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:35.0984 0x14e4  Processor ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:35.0984 0x14e4  ProtectedStorage ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:35.0984 0x14e4  ProtectedStorage ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:35.0984 0x14e4  ProtexisLicensing ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:35.0984 0x14e4  ProtexisLicensing ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:35.0984 0x14e4  Ps2 ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:35.0984 0x14e4  Ps2 ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:36.0000 0x14e4  PSched ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:36.0000 0x14e4  PSched ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:36.0000 0x14e4  Ptilink ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:36.0000 0x14e4  Ptilink ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:36.0000 0x14e4  QWAVE ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:36.0000 0x14e4  QWAVE ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:36.0000 0x14e4  QWAVEDRV ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:36.0000 0x14e4  QWAVEDRV ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:36.0000 0x14e4  RasAcd ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:36.0000 0x14e4  RasAcd ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:36.0000 0x14e4  RasAuto ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:36.0000 0x14e4  RasAuto ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:36.0000 0x14e4  Rasl2tp ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:36.0000 0x14e4  Rasl2tp ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:36.0000 0x14e4  RasMan ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:36.0000 0x14e4  RasMan ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:36.0000 0x14e4  RasPppoe ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:36.0000 0x14e4  RasPppoe ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:36.0000 0x14e4  Raspti ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:36.0000 0x14e4  Raspti ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:36.0015 0x14e4  Rdbss ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:36.0015 0x14e4  Rdbss ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:36.0015 0x14e4  RDPCDD ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:36.0015 0x14e4  RDPCDD ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:36.0015 0x14e4  rdpdr ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:36.0015 0x14e4  rdpdr ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:36.0015 0x14e4  RDPWD ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:36.0015 0x14e4  RDPWD ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:36.0015 0x14e4  RDSessMgr ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:36.0015 0x14e4  RDSessMgr ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:36.0015 0x14e4  redbook ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:36.0015 0x14e4  redbook ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:36.0015 0x14e4  RemoteAccess ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:36.0015 0x14e4  RemoteAccess ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:36.0015 0x14e4  RemoteRegistry ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:36.0015 0x14e4  RemoteRegistry ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:36.0031 0x14e4  RMSvc ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:36.0031 0x14e4  RMSvc ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:36.0031 0x14e4  RpcLocator ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:36.0031 0x14e4  RpcLocator ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:36.0031 0x14e4  RpcSs ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:36.0031 0x14e4  RpcSs ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:36.0031 0x14e4  RSVP ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:36.0031 0x14e4  RSVP ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:36.0031 0x14e4  RTL8023xp ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:36.0031 0x14e4  RTL8023xp ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:36.0031 0x14e4  rtl8139 ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:36.0031 0x14e4  rtl8139 ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:36.0031 0x14e4  SamSs ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:36.0031 0x14e4  SamSs ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:36.0031 0x14e4  SCardSvr ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:36.0031 0x14e4  SCardSvr ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:36.0031 0x14e4  Schedule ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:36.0031 0x14e4  Schedule ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:36.0031 0x14e4  Secdrv ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:36.0031 0x14e4  Secdrv ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:36.0046 0x14e4  seclogon ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:36.0046 0x14e4  seclogon ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:36.0046 0x14e4  seehcri ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:36.0046 0x14e4  seehcri ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:36.0046 0x14e4  SENS ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:36.0046 0x14e4  SENS ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:36.0046 0x14e4  Serial ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:36.0046 0x14e4  Serial ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:36.0046 0x14e4  Sfloppy ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:36.0046 0x14e4  Sfloppy ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:36.0046 0x14e4  SharedAccess ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:36.0046 0x14e4  SharedAccess ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:36.0046 0x14e4  ShellHWDetection ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:36.0046 0x14e4  ShellHWDetection ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:36.0046 0x14e4  SLIP ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:36.0046 0x14e4  SLIP ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:36.0046 0x14e4  SMNDIS5 ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:36.0046 0x14e4  SMNDIS5 ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:36.0046 0x14e4  SNMP ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:36.0046 0x14e4  SNMP ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:36.0062 0x14e4  SNMPTRAP ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:36.0062 0x14e4  SNMPTRAP ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:36.0062 0x14e4  splitter ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:36.0062 0x14e4  splitter ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:36.0062 0x14e4  Spooler ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:36.0062 0x14e4  Spooler ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:36.0062 0x14e4  sr ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:36.0062 0x14e4  sr ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:36.0062 0x14e4  srservice ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:36.0062 0x14e4  srservice ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:36.0062 0x14e4  Srv ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:36.0062 0x14e4  Srv ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:36.0062 0x14e4  SSDPSRV ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:36.0062 0x14e4  SSDPSRV ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:36.0062 0x14e4  stisvc ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:36.0062 0x14e4  stisvc ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:36.0078 0x14e4  streamip ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:36.0078 0x14e4  streamip ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:36.0078 0x14e4  swenum ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:36.0078 0x14e4  swenum ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:36.0078 0x14e4  swmidi ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:36.0078 0x14e4  swmidi ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:36.0078 0x14e4  sysaudio ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:36.0078 0x14e4  sysaudio ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:36.0078 0x14e4  SysmonLog ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:36.0078 0x14e4  SysmonLog ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:36.0078 0x14e4  TapiSrv ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:36.0078 0x14e4  TapiSrv ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:36.0078 0x14e4  Tcpip ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:36.0078 0x14e4  Tcpip ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:36.0078 0x14e4  TDPIPE ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:36.0078 0x14e4  TDPIPE ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:36.0078 0x14e4  TDTCP ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:36.0078 0x14e4  TDTCP ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:36.0078 0x14e4  TermDD ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:36.0078 0x14e4  TermDD ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:36.0093 0x14e4  TermService ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:36.0093 0x14e4  TermService ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:36.0093 0x14e4  Themes ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:36.0093 0x14e4  Themes ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:36.0093 0x14e4  TlntSvr ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:36.0093 0x14e4  TlntSvr ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:36.0093 0x14e4  TrkWks ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:36.0093 0x14e4  TrkWks ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:36.0093 0x14e4  Udfs ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:36.0093 0x14e4  Udfs ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:36.0093 0x14e4  Update ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:36.0093 0x14e4  Update ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:36.0093 0x14e4  upnphost ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:36.0093 0x14e4  upnphost ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:36.0093 0x14e4  UPS ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:36.0093 0x14e4  UPS ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:36.0109 0x14e4  USBAAPL ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:36.0109 0x14e4  USBAAPL ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:36.0109 0x14e4  usbaudio ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:36.0109 0x14e4  usbaudio ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:36.0109 0x14e4  usbbus ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:36.0109 0x14e4  usbbus ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:36.0109 0x14e4  usbccgp ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:36.0109 0x14e4  usbccgp ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:36.0109 0x14e4  UsbDiag ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:36.0109 0x14e4  UsbDiag ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:36.0109 0x14e4  usbehci ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:36.0109 0x14e4  usbehci ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:36.0109 0x14e4  usbhub ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:36.0109 0x14e4  usbhub ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:36.0109 0x14e4  USBModem ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:36.0109 0x14e4  USBModem ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:36.0125 0x14e4  usbohci ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:36.0125 0x14e4  usbohci ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:36.0125 0x14e4  usbprint ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:36.0125 0x14e4  usbprint ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:36.0125 0x14e4  usbscan ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:36.0125 0x14e4  usbscan ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:36.0125 0x14e4  usbstor ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:36.0125 0x14e4  usbstor ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:36.0125 0x14e4  usbuhci ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:36.0125 0x14e4  usbuhci ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:36.0125 0x14e4  usbvideo ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:36.0125 0x14e4  usbvideo ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:36.0125 0x14e4  VBus ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:36.0125 0x14e4  VBus ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:36.0125 0x14e4  VgaSave ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:36.0125 0x14e4  VgaSave ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:36.0125 0x14e4  ViaIde ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:36.0125 0x14e4  ViaIde ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:36.0125 0x14e4  Viewpoint Manager Service ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:36.0125 0x14e4  Viewpoint Manager Service ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:36.0140 0x14e4  VolSnap ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:36.0140 0x14e4  VolSnap ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:36.0140 0x14e4  VSS ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:36.0140 0x14e4  VSS ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:36.0140 0x14e4  W32Time ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:36.0140 0x14e4  W32Time ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:36.0140 0x14e4  Wanarp ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:36.0140 0x14e4  Wanarp ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:36.0140 0x14e4  wdmaud ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:36.0140 0x14e4  wdmaud ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:36.0140 0x14e4  WebClient ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:36.0140 0x14e4  WebClient ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:36.0140 0x14e4  winmgmt ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:36.0140 0x14e4  winmgmt ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:36.0140 0x14e4  WmdmPmSN ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:36.0140 0x14e4  WmdmPmSN ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:36.0156 0x14e4  Wmi ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:36.0156 0x14e4  Wmi ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:36.0156 0x14e4  WmiApSrv ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:36.0156 0x14e4  WmiApSrv ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:36.0156 0x14e4  WMPNetworkSvc ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:36.0156 0x14e4  WMPNetworkSvc ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:36.0156 0x14e4  WpdUsb ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:36.0156 0x14e4  WpdUsb ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:36.0156 0x14e4  WS2IFSL ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:36.0156 0x14e4  WS2IFSL ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:36.0156 0x14e4  wscsvc ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:36.0156 0x14e4  wscsvc ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:36.0156 0x14e4  WSTCODEC ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:36.0156 0x14e4  WSTCODEC ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:36.0156 0x14e4  wuauserv ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:36.0156 0x14e4  wuauserv ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:36.0156 0x14e4  WudfPf ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:36.0156 0x14e4  WudfPf ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:36.0156 0x14e4  WudfRd ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:36.0156 0x14e4  WudfRd ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:36.0171 0x14e4  WudfSvc ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:36.0171 0x14e4  WudfSvc ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:36.0171 0x14e4  WZCSVC ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:36.0171 0x14e4  WZCSVC ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:36.0171 0x14e4  xmlprov ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:36.0171 0x14e4  xmlprov ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:36.0171 0x14e4  Recguard ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:36.0171 0x14e4  Recguard ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:36.0171 0x14e4  PSPVideo9 ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:36.0171 0x14e4  PSPVideo9 ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:36.0171 0x14e4  KBD ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:36.0171 0x14e4  KBD ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:36.0171 0x14e4  HPBootOp ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:36.0171 0x14e4  HPBootOp ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:36.0171 0x14e4  ehTray ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:36.0171 0x14e4  ehTray ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:36.0187 0x14e4  DiscUpdateManager ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:36.0187 0x14e4  DiscUpdateManager ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:36.0187 0x14e4  AlcxMonitor ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:36.0187 0x14e4  AlcxMonitor ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:36.0187 0x14e4  QuickTime Task ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:36.0187 0x14e4  QuickTime Task ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:36.0187 0x14e4  ctfmon.exe ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:36.0187 0x14e4  ctfmon.exe ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:36.0187 0x14e4  MSMSGS ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:36.0187 0x14e4  MSMSGS ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:36.0187 0x14e4  ctfmon.exe ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:36.0187 0x14e4  ctfmon.exe ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:36.0187 0x14e4  MSMSGS ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:36.0187 0x14e4  MSMSGS ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:36.0187 0x14e4  Desktop Software ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:36.0187 0x14e4  Desktop Software ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:36.0187 0x14e4  ctfmon.exe ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:36.0203 0x14e4  ctfmon.exe ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:36.0203 0x14e4  MSMSGS ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:36.0203 0x14e4  MSMSGS ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:36.0203 0x14e4  CTSyncU.exe ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:36.0203 0x14e4  CTSyncU.exe ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:36.0203 0x14e4  WMPNSCFG ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:36.0203 0x14e4  WMPNSCFG ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:36.0203 0x14e4  ctfmon.exe ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:36.0203 0x14e4  ctfmon.exe ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:36.0203 0x14e4  MRC ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:36.0203 0x14e4  MRC ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:36.0203 0x14e4  MSMSGS ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:36.0203 0x14e4  MSMSGS ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:36.0203 0x14e4  WMPNSCFG ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:36.0203 0x14e4  WMPNSCFG ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:36.0203 0x14e4  MSMSGS ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:36.0203 0x14e4  MSMSGS ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:36.0203 0x14e4  ctfmon.exe ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:36.0218 0x14e4  ctfmon.exe ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:36.0218 0x14e4  QuickTime Task ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:36.0218 0x14e4  QuickTime Task ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:36.0218 0x14e4  ctfmon.exe ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:36.0218 0x14e4  ctfmon.exe ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:36.0218 0x14e4  MSMSGS ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:36.0218 0x14e4  MSMSGS ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:36.0218 0x14e4  ctfmon.exe ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:36.0218 0x14e4  ctfmon.exe ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:36.0218 0x14e4  MSMSGS ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:36.0218 0x14e4  MSMSGS ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:36.0218 0x14e4  QuickTime Task ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:36.0218 0x14e4  QuickTime Task ( UnsignedFile.Multi.Generic ) - User select action: Skip
15:39:36.0218 0x14e4  WMPNSCFG ( UnsignedFile.Multi.Generic ) - skipped by user
15:39:36.0218 0x14e4  WMPNSCFG ( UnsignedFile.Multi.Generic ) - User select action: Skip



#4 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,461 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:12:07 PM

Posted 21 June 2014 - 07:46 PM

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2 SecurityCheck may produce some false warning(s), so leave the results reading to me.

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
  • List Restore Points

Click Go and post the result.

p22002970.gif Please download Malwarebytes Anti-Malware to your desktop.
NOTE. If you already have MBAM 2.0 installed scroll down.

  • Double-click mb3-setup-1878.1878-3.3.1.2183.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to the following:

    • Launch Malwarebytes Anti-Malware
    • A 14 day trial of the Premium features is pre-selected. You may deselect this if you wish, and it will not diminish the scanning and removal capabilities of the program.

  • Click Finish.
  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.



If you already have MBAM 2.0 installed:

  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.


How to get logs:
(Export log to save as txt)


  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the Scan Log which shows the Date and time of the scan just performed.
  • Click 'Export'.
  • Click 'Text file (*.txt)'
  • In the Save File dialog box which appears, click on Desktop.
  • In the File name: box type a name for your scan log.
  • A message box named 'File Saved' should appear stating "Your file has been successfully exported".
  • Click Ok
  • Attach that saved log to your next reply.



(Copy to clipboard for pasting into forum replies or tickets)

  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the scan log which shows the Date and time of the scan just performed.
  • Click 'Copy to Clipboard'
  • Paste the contents of the clipboard into your reply.


p22002970.gifDownload Malwarebytes Anti-Rootkit from HERE to your Desktop.
  • Unzip downloaded file.
  • Open the folder where the contents were unzipped and run mbar.exe
  • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
  • DO NOT click on the Cleanup button. Simply exit the program.
  • When done, please post the two logs produced they will be in the MBAR folder..... mbar-log-xxxxx.txt and system-log.txt


p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.
Do NOT use spoilers.
Do NOT edit your reply to post additional logs. Create new reply. I'll not get any email notifications about edits so I won't know you posted something new.


My Website

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My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 





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