I have a windows 7 laptop (can't find my original Windows 7 CD's that came with the comp).
I turn the computer on, enter my password, and everything loads up.
But, I can't open anything once I'm there... Not the desktop icons, not the toolbar icons, not even the start menu! Ctl-Alt-Del doesn't work either!
I had some malware that I removed using malware bytes. After I removed it, these problems started! Before then the only problems were some lagging and random video ads playing on pages I was visiting.
I also found "MyPCBackUp" program, which I was told was a virus. I deleted that too.
The only way I can get ANYTHING done is to open in "Safe Mode with Networking." I can use most of my programs including anti-virus and chrome.
I've been told that a virus may have corrupted the operating system.
I'm not sure what to do!
Edited by hamluis, 20 June 2014 - 09:29 AM.
Moved from Win 7 to Am I Infected - Hamluis.