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Windows Update - Error(s) found: 800736B3 / 80070005


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#1 ZeitgeistXXI

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Posted 19 June 2014 - 08:02 PM

I have been experiencing trouble with Windows Update for some time. I have 31 "important" updates that do no install correctly.

I have spent the better portion of yesterday and today trying to figure out a couple of issues that I'v had and this is the only one remaining but I haven't been able to get it fixed.

 

I have tried the Windows Update Troubleshooter,

I  have tried disabling security software,

I have tried System Update Readiness Tool for Windows 7 for x64-based Systems,

I have tried CMD: sfc /scannow – did not find any integrity violations,

I have tried CMD: CHKDSK C: /R, as well as Microsoft .NET Framework Repair Tool.

 

I doubt this is important but just in case I will note that 2 days ago I cloned my hard drive and am now running off of the new one. However, this issue existed long before the clone.

 

Error(s) found are-

Code 800736B3

Code 80070005

 

The "important" updates are-

Security Update for Windows 7 for x64-based Systems (KB2803821)
Security Update for Windows 7 for x64-based Systems (KB2813430)
Security Update for Windows 7 for x64-based Systems (KB2835361)
Security Update for Windows 7 for x64-based Systems (KB2835364)
Security Update for Windows 7 for x64-based Systems (KB2839894)
Security Update for Windows 7 for x64-based Systems (KB2847311)
Security Update for Windows 7 for x64-based Systems (KB2849470)
Security Update for Windows 7 for x64-based Systems (KB2861855)
Security Update for Windows 7 for x64-based Systems (KB2862152)
Security Update for Windows 7 for x64-based Systems (KB2862966)
Security Update for Windows 7 for x64-based Systems (KB2864058)
Security Update for Windows 7 for x64-based Systems (KB2864202)
Security Update for Windows 7 for x64-based Systems (KB2868626)
Security Update for Windows 7 for x64-based Systems (KB2871997)
Security Update for Windows 7 for x64-based Systems (KB2872339)
Security Update for Windows 7 for x64-based Systems (KB2875783)
Security Update for Windows 7 for x64-based Systems (KB2876284)
Security Update for Windows 7 for x64-based Systems (KB2876331)
Security Update for Windows 7 for x64-based Systems (KB2892074)
Security Update for Windows 7 for x64-based Systems (KB2893294)
Security Update for Windows 7 for x64-based Systems (KB2912390)
Security Update for Windows 7 for x64-based Systems (KB2922229)
Security Update for Windows 7 for x64-based Systems (KB2926765)
Security Update for Windows 7 for x64-based Systems (KB2929961)
Security Update for Windows 7 for x64-based Systems (KB2930275)
Security Update for Windows 7 for x64-based Systems (KB2939576)
Security Update for Windows 7 for x64-based Systems (KB2957189)
Security Update for Windows 7 for x64-based Systems (KB2957509)
Update for Windows 7 for x64-based Systems (KB2868116)
Update for Windows 7 for x64-based Systems (KB2904266)
Update for Windows 7 for x64-based Systems (KB2929733)
 
 


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#2 sflatechguy

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Posted 19 June 2014 - 08:28 PM

Try these:

 

For Code 800736B3: http://answers.microsoft.com/en-us/windows/forum/windows_7-windows_update/windows-update-error-code-800736b3-failes-to/98573891-eead-4257-8bf2-1fbac3f2a96a

Skip the SFC step and System Readiness steps, and try the clean boot and safe mode options.

 

For Code 80070005: http://answers.microsoft.com/en-us/windows/forum/windows_other-windows_update/windows-update-error-code-80070005/3b00bcc8-f44a-4134-af68-e727605ad647

There are links to a number of troubleshooting steps and some automated fix-it tools.



#3 ZeitgeistXXI

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Posted 19 June 2014 - 11:20 PM

Code 80070005 is taken care of, however I am still plagued by Code 800736B3. 

 

The safe mode scan found nothing, though it was a quick scan. Should I do a full?


Edited by ZeitgeistXXI, 20 June 2014 - 12:44 AM.


#4 Willy22

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Posted 20 June 2014 - 01:15 AM

Run a program called "Windows Repair".

http://www.bleepingcomputer.com/download/windows-repair-all-in-one/

It can solve a significant amount of problems on your system. Disable internet & anti virus. Follow the instructions provided and run it with - at least - the box called "Repair Windows Update" ticked (under "Start Repairs"). Perhaps you need to run (all ??) other repairs as well ?

In normal circumstances the program (with all boxes ticked) should be finished in say 20 to 30 minutes.



#5 sflatechguy

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Posted 20 June 2014 - 08:36 AM

Maybe give this a try: http://social.technet.microsoft.com/Forums/windows/en-US/eadd0ba9-ddf2-432f-a31a-c19a391fa983/i-cant-fix-error-code-800736b3



#6 Clade

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Posted 20 June 2014 - 12:57 PM

 
Zeitgeist XXI 

One suggestion: I have noticed that other people have found it difficult, even for you error reported in the last update Windows update, June 2014. 

Make an update in stages: 

. 1 All of them, except June 2014; 

2..June, 2014, do one by one and reboot the OS. I do not remember which one, but has one of the updates, KB. . . Can be generating this conflict. 

If this procedure is successful, please report.


#7 sflatechguy

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Posted 20 June 2014 - 01:01 PM

As a follow on to the above suggestion, have you tried manually installing the updates?

http://test.catalog.update.microsoft.com/v7/site/Thanks.aspx?id=140



#8 Domminetti

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Posted 20 June 2014 - 05:28 PM

I've noticed that in Windows Update under the Installed Updates Tab,; the list shows no data. In the Updates History Tab: the list shows both installed successful and failed to install entries.

 

Also found the Turn Windows Components On and Off Tool  is completely blank from any available options (as if all components have been moved from the target file location.)

 

Although my system seems to run fine and I experience no symptoms, I fear that something with Microsoft has gone really wrong here and needs to be fixed / Microsoft's Windows

 

One last note in hopes there's value;  In some cases, Failed updates have become Successful Updates at latter dates.

 

Tried:

Windows Recovery Tools/ All of them.

System Mechanic/ Reports No Problems

FIX IT/ Repair Tool, All-In-One, Malicious Software Removal, and a number of other attempts to modify the system manually (as outlined in a step by step solution published on the help site from Microsoft)  and the one click FIX-IT link available in the Recently Updated;  Windows Update, application, Help Tab.

 

Sharing and Watching For the Winning Solution

Domino

 

Screen Print Links To List of Windows Updates:

http://prntscr.com/3uv7a4 <Windows Update Home Screen (1)

http://prntscr.com/3uvcet <Installed Updates (1)

http://prntscr.com/3uuxwl <Windows Update History (5)

http://prntscr.com/3uuy9m

http://prntscr.com/3uuykq

http://prntscr.com/3uuysf

http://prntscr.com/3uuz17

http://prntscr.com/3uvdxs< Windows components on and off (1)



#9 ZeitgeistXXI

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Posted 20 June 2014 - 11:07 PM

Okay, I'v run the Windows Repair (all in one).

I can't perform an In-Place upgrade to repair system because my OS came with my PC and I don't have the discs.

I have just tried to install the updates in stages, which failed. I also tried a couple by themselves from microsoft (i.e. http://www.microsoft.com/en-ca/download/confirmation.aspx?id=39189) which also failed.

 

I'm stumped at this point.



#10 Clade

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Posted 21 June 2014 - 06:56 AM

try: 
 
See the last viable upgrade from Windows Update and programs installed after that date. . . May be experiencing a conflict between any of these updates and softwares. Uninstall one by one, with Revo Unistaller, rebooting the OS and try to install updates 
 
I think Microsoft should already be aware of this problem. . .


#11 sflatechguy

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Posted 21 June 2014 - 09:48 AM

Give Clade's suggestion a try. If that doesn't work, we have to consider two possibilities -- malware, or your OS is corrupt and you'll have to reinstall it.

If you created recovery disks when you first got the computer, you should be able to do a factory restore from the recovery partition. Of course, you should back up any important files first, and make sure you have installation disks and product keys for all your applications, as you'll need to reinstall them.

 

Or, you can try this:



#12 Clade

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Posted 22 June 2014 - 09:06 PM

Updates June 2014 were taken normally. . . but due to a registry backup, May 29, 2014, who had resettled them again. I have a system backup of the day 06.13.2014 system, but I will not use it, I want to solve this difficulty. . . "this is a personal war ..." 
 
June 2014 updates, only those, KB 2939576, KB 2957509, KB 2800095 was failing to install .. 
 
This is the procedure adopted: 
 
Cleaning "temp" folders and "% temp%";
 
Adwcleaner, Malwarebytes, Hitman Pro and Emsisoft Emergency Kit, cleaning everything that appears, including optional pup Weseach inf, if applicable. 
 
At least two reboots;
 
And install an update at a time, leaving the KB 2800095 last. 
 
The KB 2800095, the only one that has not yet been installed, but i'm looking for  this.


#13 Clade

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Posted 23 June 2014 - 08:28 AM

Things by Microsoft: 
 
To try install the KB 2800095 used the KB 947821 System Update Readiness Tool for Windows 7 64, May 2014 .. . Let this tool working and went to sleep. . . This morning, the update history shown that the KB 947821 was installed successfully and KB 2800095 not. Looking installed updates KB 2800095 there  (update was installed in the early hours of June 23, 2014, while I was sleeping), but KB 947821 no. Looking for a Windows update KB 2800095 is pending to install. Very strange.
 
This unconformity is worldwide, as researched on sites in Brazil, USA, Russia, China. . . always have someone talking about difficulties to install updates of jun 2014.
 
Site KB 947821:
 
 
The important. . .  all updates, june 2014, are installed.
 
Sorry, but my native language is Portuguese Brazil.


#14 Clade

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Posted 23 June 2014 - 11:51 AM

For those who still can not resolve this difficulty: One more:
 
 
1. Command Prompt (CMD) as administrator 
 
2. Window prompt: "net stop wuauserv net stop bits" (only what is in quotes) 
 
3. Windows Explorer: Go to the folder windows \ distribution \ download software (delete everything in there); 
 
4. Go to the folder windows \ distribution \ DataStore software (delete Datastore.edb) 
 
5. Go to the folder windows \ distribution \ DataStore \ Logs software (delete everything in there) 
 
6. Go to the folder windows \ distribution \ PostRebootEventCache software (delete everything in there) 
 
7. CMD prompt: "net start wuauserv net start bits" 
 
8. Restart the computer 
 
9. Windows update and try to reinstall the updates.
 
 
OBS:
 
I can not say what solved. . .  but adopted many procedures. . . 
 
I have asked the community on the microsoft KB 2800095, as mentioned in my post above.





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