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6 replies to this topic

#1 jlrjer

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Posted 19 June 2014 - 03:24 PM

HELP!  Norton tells me I have a trojan and eveb the infected file and location for the infection.  Unfortunately they tell me to manually remove  it and I don't know how.

 

The infected file is c:\windows\system32\sysprep\cryptbase.dll

 

I have Windows 7, 64 bit operating system.  Any help you can give me will be greatly appreciated.


Edited by hamluis, 19 June 2014 - 03:50 PM.
Moved from MRL to Am I Infected - Hamluis.


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#2 Broni

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Posted 19 June 2014 - 07:36 PM

Welcome aboard p22002758.gif

 

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2 SecurityCheck may produce some false warning(s), so leave the results reading to me.

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
  • List Restore Points

Click Go and post the result.

p22002970.gif Please download Malwarebytes Anti-Malware to your desktop.
NOTE. If you already have MBAM 2.0 installed scroll down.

  • Double-click mb3-setup-1878.1878-3.5.1.2522.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to the following:

    • Launch Malwarebytes Anti-Malware
    • A 14 day trial of the Premium features is pre-selected. You may deselect this if you wish, and it will not diminish the scanning and removal capabilities of the program.

  • Click Finish.
  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.



If you already have MBAM 2.0 installed:

  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.


How to get logs:
(Export log to save as txt)


  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the Scan Log which shows the Date and time of the scan just performed.
  • Click 'Export'.
  • Click 'Text file (*.txt)'
  • In the Save File dialog box which appears, click on Desktop.
  • In the File name: box type a name for your scan log.
  • A message box named 'File Saved' should appear stating "Your file has been successfully exported".
  • Click Ok
  • Attach that saved log to your next reply.



(Copy to clipboard for pasting into forum replies or tickets)

  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the scan log which shows the Date and time of the scan just performed.
  • Click 'Copy to Clipboard'
  • Paste the contents of the clipboard into your reply.


p22002970.gifDownload Malwarebytes Anti-Rootkit from HERE to your Desktop.
  • Unzip downloaded file.
  • Open the folder where the contents were unzipped and run mbar.exe
  • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
  • DO NOT click on the Cleanup button. Simply exit the program.
  • When done, please post the two logs produced they will be in the MBAR folder..... mbar-log-xxxxx.txt and system-log.txt


p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.
Do NOT use spoilers.
Do NOT edit your reply to post additional logs. Create new reply. I'll not get any email notifications about edits so I won't know you posted something new.


My Website

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My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#3 jlrjer

jlrjer
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Posted 19 June 2014 - 08:23 PM

Hi Broni,

 

I sent you the first 3 scans.  I wasn't sure if you wanted them sent separately or all together.  Hopefully this is ok the way i did it.

 

Here is the security check scan:

 

 Results of screen317's Security Check version 0.99.85  
 Windows 7 Service Pack 1 x64 (UAC is enabled)  
 Internet Explorer 11  
``````````````Antivirus/Firewall Check:`````````````` 
 Windows Firewall Enabled!  
Norton Security Suite   
 WMI entry may not exist for antivirus; attempting automatic update. 
`````````Anti-malware/Other Utilities Check:````````` 
 Spybot - Search & Destroy 
 Java 7 Update 60  
 Adobe Reader 9  
 Adobe Reader XI  
 Google Chrome 35.0.1916.114  
 Google Chrome 35.0.1916.153  
 Google Chrome plugins...  
````````Process Check: objlist.exe by Laurent````````  
 Spybot Teatimer.exe is disabled! 
`````````````````System Health check````````````````` 
 Total Fragmentation on Drive C: 7% 
````````````````````End of Log`````````````````````` 
 
 
 
 
NEXT is the FSS scan:
 
Farbar Service Scanner Version: 10-06-2014
Ran by Joan Lee (administrator) on 19-06-2014 at 21:05:09
Running from "C:\Users\Joan Lee\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************
 
Internet Services:
============
 
Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.
 
 
Windows Firewall:
=============
 
Firewall Disabled Policy: 
==================
 
 
System Restore:
============
 
System Restore Disabled Policy: 
========================
 
 
Action Center:
============
 
 
Windows Update:
============
 
Windows Autoupdate Disabled Policy: 
============================
 
 
Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.
 
 
Windows Defender Disabled Policy: 
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1
 
 
Other Services:
==============
 
 
File Check:
========
C:\Windows\System32\nsisvc.dll => File is digitally signed
C:\Windows\System32\drivers\nsiproxy.sys => File is digitally signed
C:\Windows\System32\dhcpcore.dll => File is digitally signed
C:\Windows\System32\drivers\afd.sys => File is digitally signed
C:\Windows\System32\drivers\tdx.sys => File is digitally signed
C:\Windows\System32\Drivers\tcpip.sys => File is digitally signed
C:\Windows\System32\dnsrslvr.dll => File is digitally signed
C:\Windows\System32\mpssvc.dll => File is digitally signed
C:\Windows\System32\bfe.dll => File is digitally signed
C:\Windows\System32\drivers\mpsdrv.sys => File is digitally signed
C:\Windows\System32\SDRSVC.dll => File is digitally signed
C:\Windows\System32\vssvc.exe => File is digitally signed
C:\Windows\System32\wscsvc.dll => File is digitally signed
C:\Windows\System32\wbem\WMIsvc.dll => File is digitally signed
C:\Windows\System32\wuaueng.dll => File is digitally signed
C:\Windows\System32\qmgr.dll => File is digitally signed
C:\Windows\System32\es.dll => File is digitally signed
C:\Windows\System32\cryptsvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed
C:\Windows\System32\ipnathlp.dll => File is digitally signed
C:\Windows\System32\iphlpsvc.dll => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed
 
 
**** End of log ****
 
 
 
Next is the Mini Tool Bar scan:
 
MiniToolBox by Farbar  Version: 18-06-2014 01
Ran by Joan Lee (administrator) on 19-06-2014 at 21:07:06
Running from "C:\Users\Joan Lee\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************
 
========================= IE Proxy Settings: ============================== 
 
Proxy is not enabled.
No Proxy Server is set.
========================= Hosts content: =================================
 
 
 
========================= IP Configuration: ================================
 
Realtek PCIe GBE Family Controller = Local Area Connection (Connected)
 
 
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
 
reset
set global icmpredirects=enabled
 
 
popd
# End of IPv4 configuration
 
 
 
Windows IP Configuration
 
   Host Name . . . . . . . . . . . . : JoanLee-PC
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
 
Ethernet adapter Local Area Connection:
 
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
   Physical Address. . . . . . . . . : 20-CF-30-A0-47-27
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::3d10:12bf:adfe:bb00%10(Preferred) 
   IPv4 Address. . . . . . . . . . . : 192.168.1.3(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Thursday, June 19, 2014 8:12:53 AM
   Lease Expires . . . . . . . . . . : Friday, June 20, 2014 8:12:53 PM
   Default Gateway . . . . . . . . . : 192.168.1.1
   DHCP Server . . . . . . . . . . . : 192.168.1.1
   DHCPv6 IAID . . . . . . . . . . . : 237031216
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-14-7B-6D-98-20-CF-30-A0-47-27
   DNS Servers . . . . . . . . . . . : 192.168.1.1
   NetBIOS over Tcpip. . . . . . . . : Enabled
 
Tunnel adapter isatap.{7729F973-7767-42F4-BE49-9526D56F6058}:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter Teredo Tunneling Pseudo-Interface:
 
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fb:1446:357d:b811:f1aa(Preferred) 
   Link-local IPv6 Address . . . . . : fe80::1446:357d:b811:f1aa%11(Preferred) 
   Default Gateway . . . . . . . . . : ::
   NetBIOS over Tcpip. . . . . . . . : Disabled
Server:  UnKnown
Address:  192.168.1.1
 
Name:    google.com
Addresses:  2607:f8b0:4009:807::1000
 74.125.225.34
 74.125.225.38
 74.125.225.35
 74.125.225.37
 74.125.225.46
 74.125.225.36
 74.125.225.41
 74.125.225.33
 74.125.225.39
 74.125.225.32
 74.125.225.40
 
 
Pinging google.com [74.125.225.1] with 32 bytes of data:
Reply from 74.125.225.1: bytes=32 time=19ms TTL=55
Reply from 74.125.225.1: bytes=32 time=17ms TTL=55
 
Ping statistics for 74.125.225.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 17ms, Maximum = 19ms, Average = 18ms
Server:  UnKnown
Address:  192.168.1.1
 
Name:    yahoo.com
Addresses:  206.190.36.45
 98.139.183.24
 98.138.253.109
 
 
Pinging yahoo.com [98.138.253.109] with 32 bytes of data:
Reply from 98.138.253.109: bytes=32 time=37ms TTL=51
Reply from 98.138.253.109: bytes=32 time=36ms TTL=51
 
Ping statistics for 98.138.253.109:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 36ms, Maximum = 37ms, Average = 36ms
 
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
 
Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 10...20 cf 30 a0 47 27 ......Realtek PCIe GBE Family Controller
  1...........................Software Loopback Interface 1
 13...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
 11...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================
 
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.1.1      192.168.1.3     20
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.1.0    255.255.255.0         On-link       192.168.1.3    276
      192.168.1.3  255.255.255.255         On-link       192.168.1.3    276
    192.168.1.255  255.255.255.255         On-link       192.168.1.3    276
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link       192.168.1.3    276
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link       192.168.1.3    276
===========================================================================
Persistent Routes:
  None
 
IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
 11     58 ::/0                     On-link
  1    306 ::1/128                  On-link
 11     58 2001::/32                On-link
 11    306 2001:0:5ef5:79fb:1446:357d:b811:f1aa/128
                                    On-link
 10    276 fe80::/64                On-link
 11    306 fe80::/64                On-link
 11    306 fe80::1446:357d:b811:f1aa/128
                                    On-link
 10    276 fe80::3d10:12bf:adfe:bb00/128
                                    On-link
  1    306 ff00::/8                 On-link
 11    306 ff00::/8                 On-link
 10    276 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================
 
Catalog5 01 mswsock.dll [] (Microsoft Corporation)
ATTENTION: The LibraryPath should be "%SystemRoot%\system32\NLAapi.dll"
 
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 mswsock.dll [] (Microsoft Corporation)
ATTENTION: The LibraryPath should be "%SystemRoot%\System32\mswsock.dll"
 
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 07 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
x64-Catalog5 01 mswsock.dll [File Not found] (Microsoft Corporation)
ATTENTION: The LibraryPath should be "%SystemRoot%\system32\NLAapi.dll"
 
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 mswsock.dll [File Not found] (Microsoft Corporation)
ATTENTION: The LibraryPath should be "%SystemRoot%\System32\mswsock.dll"
 
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 07 C:\Program Files\Bonjour\mdnsNSP.dll [132968] (Apple Inc.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (06/19/2014 09:05:00 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "WLMFDS,processorArchitecture="AMD64",type="win32",version="1.0.0.1"1".Error in manifest or policy file "WLMFDS,processorArchitecture="AMD64",type="win32",version="1.0.0.1"2" on line WLMFDS,processorArchitecture="AMD64",type="win32",version="1.0.0.1"3.
Component identity found in manifest does not match the identity of the component requested.
Reference is WLMFDS,processorArchitecture="AMD64",type="win32",version="1.0.0.1".
Definition is WLMFDS,processorArchitecture="x86",type="win32",version="1.0.0.1".
Please use sxstrace.exe for detailed diagnosis.
 
Error: (06/18/2014 10:07:28 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: The Cryptographic Services service failed to initialize the VSS backup "System Writer" object.
 
 
Details:
Could not query the status of the EventSystem service.
 
System Error:
A system shutdown is in progress.
.
 
Error: (06/18/2014 06:03:48 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "WLMFDS,processorArchitecture="AMD64",type="win32",version="1.0.0.1"1".Error in manifest or policy file "WLMFDS,processorArchitecture="AMD64",type="win32",version="1.0.0.1"2" on line WLMFDS,processorArchitecture="AMD64",type="win32",version="1.0.0.1"3.
Component identity found in manifest does not match the identity of the component requested.
Reference is WLMFDS,processorArchitecture="AMD64",type="win32",version="1.0.0.1".
Definition is WLMFDS,processorArchitecture="x86",type="win32",version="1.0.0.1".
Please use sxstrace.exe for detailed diagnosis.
 
Error: (06/17/2014 02:21:52 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "WLMFDS,processorArchitecture="AMD64",type="win32",version="1.0.0.1"1".Error in manifest or policy file "WLMFDS,processorArchitecture="AMD64",type="win32",version="1.0.0.1"2" on line WLMFDS,processorArchitecture="AMD64",type="win32",version="1.0.0.1"3.
Component identity found in manifest does not match the identity of the component requested.
Reference is WLMFDS,processorArchitecture="AMD64",type="win32",version="1.0.0.1".
Definition is WLMFDS,processorArchitecture="x86",type="win32",version="1.0.0.1".
Please use sxstrace.exe for detailed diagnosis.
 
Error: (06/17/2014 02:02:19 PM) (Source: Windows Search Service) (User: )
Description: The Windows Search Service is being stopped because there is a problem with the indexer: The catalog is corrupt.
 
 
Details:
The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)
 
Error: (06/17/2014 02:02:19 PM) (Source: Windows Search Service) (User: )
Description: The index cannot be initialized.
 
 
Details:
The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)
 
Error: (06/17/2014 02:02:19 PM) (Source: Windows Search Service) (User: )
Description: The application cannot be initialized.
 
Context: Windows Application
 
 
Details:
The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)
 
Error: (06/17/2014 02:02:19 PM) (Source: Windows Search Service) (User: )
Description: The gatherer object cannot be initialized.
 
Context: Windows Application, SystemIndex Catalog
 
 
Details:
The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)
 
Error: (06/17/2014 02:02:19 PM) (Source: Windows Search Service) (User: )
Description: The plug-in in <Search.TripoliIndexer> cannot be initialized.
 
Context: Windows Application, SystemIndex Catalog
 
 
Details:
Element not found.  (HRESULT : 0x80070490) (0x80070490)
 
Error: (06/17/2014 02:02:18 PM) (Source: Windows Search Service) (User: )
Description: The plug-in in <Search.JetPropStore> cannot be initialized.
 
Context: Windows Application, SystemIndex Catalog
 
 
Details:
The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)
 
 
System errors:
=============
Error: (06/19/2014 08:27:18 AM) (Source: Microsoft-Windows-Kernel-General) (User: NT AUTHORITY)
Description: 0x8000002a52\??\C:\Windows\System32\SMI\Store\Machine\SCHEMA.DAT
 
Error: (06/18/2014 11:00:21 PM) (Source: DCOM) (User: )
Description: {E10F6C3A-F1AE-4ADC-AA9D-2FE65525666E}
 
Error: (06/18/2014 10:04:37 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error: 
%%1068
 
Error: (06/18/2014 10:04:37 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error: 
%%1068
 
Error: (06/18/2014 10:04:37 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error: 
%%1068
 
Error: (06/18/2014 10:02:45 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error: 
%%1068
 
Error: (06/18/2014 10:02:45 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error: 
%%1068
 
Error: (06/18/2014 10:02:45 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error: 
%%1068
 
Error: (06/18/2014 10:02:45 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error: 
%%1068
 
Error: (06/18/2014 10:02:45 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error: 
%%1068
 
 
Microsoft Office Sessions:
=========================
Error: (06/19/2014 09:05:00 AM) (Source: SideBySide)(User: )
Description: WLMFDS,processorArchitecture="AMD64",type="win32",version="1.0.0.1"WLMFDS,processorArchitecture="x86",type="win32",version="1.0.0.1"c:\program files (x86)\windows live\photo gallery\MovieMaker.Exec:\program files (x86)\windows live\photo gallery\WLMFDS.DLL8
 
Error: (06/18/2014 10:07:28 PM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: 
Details:
Could not query the status of the EventSystem service.
 
System Error:
A system shutdown is in progress.
 
Error: (06/18/2014 06:03:48 PM) (Source: SideBySide)(User: )
Description: WLMFDS,processorArchitecture="AMD64",type="win32",version="1.0.0.1"WLMFDS,processorArchitecture="x86",type="win32",version="1.0.0.1"c:\program files (x86)\windows live\photo gallery\MovieMaker.Exec:\program files (x86)\windows live\photo gallery\WLMFDS.DLL8
 
Error: (06/17/2014 02:21:52 PM) (Source: SideBySide)(User: )
Description: WLMFDS,processorArchitecture="AMD64",type="win32",version="1.0.0.1"WLMFDS,processorArchitecture="x86",type="win32",version="1.0.0.1"c:\program files (x86)\windows live\photo gallery\MovieMaker.Exec:\program files (x86)\windows live\photo gallery\WLMFDS.DLL8
 
Error: (06/17/2014 02:02:19 PM) (Source: Windows Search Service)(User: )
Description: 
Details:
The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)
The catalog is corrupt
 
Error: (06/17/2014 02:02:19 PM) (Source: Windows Search Service)(User: )
Description: 
Details:
The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)
 
Error: (06/17/2014 02:02:19 PM) (Source: Windows Search Service)(User: )
Description: Context: Windows Application
 
 
Details:
The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)
 
Error: (06/17/2014 02:02:19 PM) (Source: Windows Search Service)(User: )
Description: Context: Windows Application, SystemIndex Catalog
 
 
Details:
The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)
 
Error: (06/17/2014 02:02:19 PM) (Source: Windows Search Service)(User: )
Description: Context: Windows Application, SystemIndex Catalog
 
 
Details:
Element not found.  (HRESULT : 0x80070490) (0x80070490)
Search.TripoliIndexer
 
Error: (06/17/2014 02:02:18 PM) (Source: Windows Search Service)(User: )
Description: Context: Windows Application, SystemIndex Catalog
 
 
Details:
The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)
Search.JetPropStore
 
 
 
=========================== Installed Programs ============================
3D Ultra MiniGolf (HKLM-x32\...\{3DB48B9B-0F43-413E-A764-C86CDD167544}) (Version:  - )
3D Ultra Pinball (HKLM-x32\...\{918BA089-0F4E-4127-9BBE-33EA03A1B996}) (Version:  - )
64 Bit HP CIO Components Installer (Version: 1.2.0 - Hewlett-Packard) Hidden
Acrobat.com (HKLM-x32\...\{287ECFA4-719A-2143-A09B-D6A12DE54E40}) (Version: 1.6.65 - Adobe Systems Incorporated)
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 2.5.1.17730 - Adobe Systems Inc.)
Adobe AIR (x32 Version: 2.5.1.17730 - Adobe Systems Inc.) Hidden
Adobe Flash Player 11 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 11.9.900.170 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.04) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.04 - Adobe Systems Incorporated)
Adobe Shockwave Player 11.6 (HKLM-x32\...\Adobe Shockwave Player) (Version: 11.6.4.634 - Adobe Systems, Inc.)
After Dark Games (HKLM-x32\...\{3B6E9C21-41B9-4979-AC31-815A200ADFB8}) (Version:  - )
AI Manager (HKLM-x32\...\{4AF95DE2-B54D-4C3F-9494-FD3B558E2C2D}) (Version: 1.08.07 - ASUSTeK)
Amazon Kindle (HKLM-x32\...\Amazon Kindle) (Version:  - Amazon)
AMD USB Filter Driver (x32 Version: 1.0.15.94 - Advanced Micro Devices, Inc.) Hidden
Apple Application Support (HKLM-x32\...\{EE6097DD-05F4-4178-9719-D3170BF098E8}) (Version: 1.4.1 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{963BFE7E-C350-4346-B43C-B02358306A45}) (Version: 3.3.0.69 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
ASUS Backup Wizard (HKLM-x32\...\{124C9BD0-8C52-40AB-8238-0605703B1C28}) (Version: 1.00.09 - ASUSTeK Computer Inc.)
ASUS VIBE (HKLM-x32\...\ASUS VIBE) (Version: 1.0.188 - Ecareme, Inc.)
ASUSUpdate (HKLM-x32\...\{587178E7-B1DF-494E-9838-FA4DD36E873C}) (Version: 7.18.03 - ASUSTeK Computer Inc.)
ATI Catalyst Install Manager (HKLM\...\{0C798FBB-2BA6-D113-C055-936965550F33}) (Version: 3.0.765.0 - ATI Technologies, Inc.)
Best Buy pc app (HKCU\...\48e4cff94f039634) (Version: 3.1.2.0 - Best Buy)
Best Buy pc app (Version: 3.0.0.0 - Best Buy) Hidden
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
calibre (HKLM-x32\...\{D9A85F14-FFA5-40B1-8402-80D510D48D01}) (Version: 1.8.0 - Kovid Goyal)
Catalina Savings Printer (HKLM-x32\...\{37331C16-3E97-4A20-80D8-BFB43AB0E2FB}) (Version: 1.0.0 - Catalina Marketing Corp)
Catalyst Control Center Core Implementation (x32 Version: 2010.0210.2206.39615 - ATI) Hidden
Catalyst Control Center Graphics Full Existing (x32 Version: 2010.0210.2206.39615 - ATI) Hidden
Catalyst Control Center Graphics Full New (x32 Version: 2010.0210.2206.39615 - ATI) Hidden
Catalyst Control Center Graphics Light (x32 Version: 2010.0210.2206.39615 - ATI) Hidden
Catalyst Control Center Graphics Previews Common (x32 Version: 2010.0210.2206.39615 - ATI) Hidden
Catalyst Control Center Graphics Previews Vista (x32 Version: 2010.0210.2206.39615 - ATI) Hidden
Catalyst Control Center InstallProxy (x32 Version: 2010.0210.2206.39615 - ATI Technologies, Inc.) Hidden
Catalyst Control Center Localization All (x32 Version: 2010.0210.2206.39615 - ATI) Hidden
CCC Help Chinese Standard (x32 Version: 2010.0210.2205.39615 - ATI) Hidden
CCC Help Chinese Traditional (x32 Version: 2010.0210.2205.39615 - ATI) Hidden
CCC Help Czech (x32 Version: 2010.0210.2205.39615 - ATI) Hidden
CCC Help Danish (x32 Version: 2010.0210.2205.39615 - ATI) Hidden
CCC Help Dutch (x32 Version: 2010.0210.2205.39615 - ATI) Hidden
CCC Help English (x32 Version: 2010.0210.2205.39615 - ATI) Hidden
CCC Help Finnish (x32 Version: 2010.0210.2205.39615 - ATI) Hidden
CCC Help French (x32 Version: 2010.0210.2205.39615 - ATI) Hidden
CCC Help German (x32 Version: 2010.0210.2205.39615 - ATI) Hidden
CCC Help Greek (x32 Version: 2010.0210.2205.39615 - ATI) Hidden
CCC Help Hungarian (x32 Version: 2010.0210.2205.39615 - ATI) Hidden
CCC Help Italian (x32 Version: 2010.0210.2205.39615 - ATI) Hidden
CCC Help Japanese (x32 Version: 2010.0210.2205.39615 - ATI) Hidden
CCC Help Korean (x32 Version: 2010.0210.2205.39615 - ATI) Hidden
CCC Help Norwegian (x32 Version: 2010.0210.2205.39615 - ATI) Hidden
CCC Help Polish (x32 Version: 2010.0210.2205.39615 - ATI) Hidden
CCC Help Portuguese (x32 Version: 2010.0210.2205.39615 - ATI) Hidden
CCC Help Russian (x32 Version: 2010.0210.2205.39615 - ATI) Hidden
CCC Help Spanish (x32 Version: 2010.0210.2205.39615 - ATI) Hidden
CCC Help Swedish (x32 Version: 2010.0210.2205.39615 - ATI) Hidden
CCC Help Thai (x32 Version: 2010.0210.2205.39615 - ATI) Hidden
CCC Help Turkish (x32 Version: 2010.0210.2205.39615 - ATI) Hidden
ccc-core-static (x32 Version: 2010.0210.2206.39615 - ATI) Hidden
ccc-utility64 (Version: 2010.0210.2206.39615 - ATI) Hidden
CCleaner (HKLM\...\CCleaner) (Version: 4.01 - Piriform)
Compatibility Pack for the 2007 Office system (HKLM-x32\...\{90120000-0020-0409-0000-0000000FF1CE}) (Version: 12.0.6612.1000 - Microsoft Corporation)
Constant Guard Protection Suite (HKLM-x32\...\ID Vault) (Version: 1.14.425.1 - Comcast)
Coupon Printer for Windows (HKLM-x32\...\Coupon Printer for Windows5.0.0.7) (Version: 5.0.0.7 - Coupons.com Incorporated)
D-Fend Reloaded 1.2.1 (deinstall) (HKLM-x32\...\D-Fend Reloaded) (Version: 1.2.1 - Alexander Herzog)
Dropbox (HKCU\...\Dropbox) (Version: 2.0.22 - Dropbox, Inc.)
ebi.BookReader3J (HKLM-x32\...\{F3D2DEDC-4732-4188-8A3A-1A3FFBD4D6C8}) (Version: 3.75.14 - eBOOK Initiative Japan Co., Ltd.)
EPU-4 Engine (HKLM-x32\...\{8F66047B-1AF3-40D9-80D7-106E2EDC2C2A}) (Version: 1.00.25 - )
EZ Vinyl/Tape Converter 7.4 by MixMeister (HKLM-x32\...\EZ Vinyl/Tape Converter by MixMeister_is1) (Version:  - MixMeister Technology LLC)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 35.0.1916.153 - Google Inc.)
Google Earth (HKLM-x32\...\{4D2A6330-2F8B-11E3-9C40-B8AC6F97B88E}) (Version: 7.1.2.2041 - Google)
Google Update Helper (x32 Version: 1.3.24.15 - Google Inc.) Hidden
iCloud (HKLM\...\{81E20D41-C277-4526-934D-F2380AF91B78}) (Version: 3.1.0.40 - Apple Inc.)
iTunes (HKLM\...\{B6EFD9A5-2ECE-4C22-BAEC-D16E73EA2013}) (Version: 10.1.0.56 - Apple Inc.)
Java 7 Update 60 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F03217060FF}) (Version: 7.0.600 - Oracle)
Java Auto Updater (x32 Version: 2.1.60.19 - Oracle, Inc.) Hidden
JNLP (HKCU\...\JNLP) (Version:  - JNLP)
Junk Mail filter update (x32 Version: 14.0.8089.726 - Microsoft Corporation) Hidden
Kindle DRM Removal (HKLM-x32\...\KindleDRMRemoval) (Version: 1.4.1 - eBook Converter)
Kobo (HKLM-x32\...\Kobo) (Version: 2.1.7 - Kobo Inc.)
MakeMKV v1.8.9 (HKLM-x32\...\MakeMKV) (Version: v1.8.9 - GuinpinSoft inc)
Malwarebytes Anti-Malware version 2.0.2.1012 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.2.1012 - Malwarebytes Corporation)
Microsoft .NET Framework 4.5.1 (Version: 4.5.50938 - Microsoft Corporation) Hidden
Microsoft Application Error Reporting (Version: 12.0.6015.5000 - Microsoft Corporation) Hidden
Microsoft Application Error Reporting (x32 Version: 12.0.6012.5000 - Microsoft Corporation) Hidden
Microsoft Choice Guard (x32 Version: 2.0.48.0 - Microsoft Corporation) Hidden
Microsoft Office PowerPoint Viewer 2007 (English) (HKLM-x32\...\{95120000-00AF-0409-0000-0000000FF1CE}) (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft Office XP Professional (HKLM-x32\...\{91110409-6000-11D3-8CFE-0050048383C9}) (Version: 10.0.6626.0 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30214.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Sync Framework Runtime Native v1.0 (x86) (HKLM-x32\...\{8A74E887-8F0F-4017-AF53-CBA42211AAA5}) (Version: 1.0.1215.0 - Microsoft Corporation)
Microsoft Sync Framework Services Native v1.0 (x86) (HKLM-x32\...\{BD64AF4A-8C80-4152-AD77-FCDDF05208AB}) (Version: 1.0.1215.0 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x64 9.0.30729.5570 (HKLM\...\{8338783A-0968-3B85-AFC7-BAAE0A63DC50}) (Version: 9.0.30729.5570 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Mini Golf Master 2 (HKLM-x32\...\Mini Golf Master 2) (Version:  - )
MSVCRT (x32 Version: 14.0.1468.721 - Microsoft) Hidden
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (KB2721691) (HKLM-x32\...\{355B5AC0-CEEE-42C5-AD4D-7F3CFD806C36}) (Version: 4.30.2114.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (KB2758694) (HKLM-x32\...\{1D95BA90-F4F8-47EC-A882-441C99D30C1E}) (Version: 4.30.2117.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (KB973685) (HKLM-x32\...\{859DFA95-E4A6-48CD-B88E-A3E483E89B44}) (Version: 4.30.2107.0 - Microsoft Corporation)
NOOK for PC (HKLM-x32\...\BN_DesktopReader) (Version: 2.5.6.9575 - Barnesandnoble.com)
Norton Bootable Recovery Tool Wizard (HKLM-x32\...\NBRTWizard) (Version: 6.0.0.74 - Symantec Corporation)
Norton Security Suite (HKLM-x32\...\N360) (Version: 21.3.0.12 - Symantec Corporation)
OverDrive Media Console (HKLM-x32\...\{D647F06F-2908-487E-9CDA-DE52148CBF49}) (Version: 3.2.10 - OverDrive, Inc.)
Pdf995 (HKLM-x32\...\Pdf995) (Version:  - )
Picaboo X (HKLM-x32\...\com.picaboo.Picaboo.A382D4714709B456C4E0088DFC1F7243AF9EBF75.1) (Version: 10.138P - Picaboo Corporation)
Picaboo X (x32 Version: 10.138 - Picaboo Corporation) Hidden
Platform (x32 Version: 1.34 - VIA Technologies, Inc.) Hidden
Print@Home (HKLM-x32\...\{123D4082-3194-4191-9139-067E9157C2B2}) (Version: 2.0.0 - Valassis Interactive Inc.)
QuickTime (HKLM-x32\...\{E7004147-2CCA-431C-AA05-2AB166B9785D}) (Version: 7.68.75.0 - Apple Inc.)
Realtek 8136 8168 8169 Ethernet Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 1.00.0005 - Realtek)
Shutterfly Express Uploader (HKLM-x32\...\com.Shutterfly.ExpressUploader) (Version: 1.0.0.4 - Shutterfly, Inc.)
Shutterfly Express Uploader (x32 Version: 1.0.0 - Shutterfly, Inc.) Hidden
Snood (HKLM-x32\...\{8DCCC000-B22F-11D4-9BBB-A8791A39273D}) (Version:  - )
Solitaire Plus! version 2.4.2 (HKLM-x32\...\Solitaire Plus!_is1) (Version: 2.4.2 - GamesForOne.com)
Spelling Dictionaries Support For Adobe Reader 9 (HKLM-x32\...\{AC76BA86-7AD7-5464-3428-900000000004}) (Version: 9.0.0 - Adobe Systems Incorporated)
Spybot - Search & Destroy (HKLM-x32\...\{B4092C6D-E886-4CB2-BA68-FE5A99D31DE7}_is1) (Version: 2.3.39 - Safer-Networking Ltd.)
SUPERAntiSpyware (HKLM\...\{CDDCBBF1-2703-46BC-938B-BCC81A1EEAAA}) (Version: 5.6.1014 - SUPERAntiSpyware.com)
swMSM (x32 Version: 12.0.0.1 - Adobe Systems, Inc) Hidden
TurboTax 2010 (HKLM-x32\...\TurboTax 2010) (Version:  - Intuit, Inc)
TurboTax 2010 WinPerFedFormset (x32 Version: 010.000.3688 - Intuit Inc.) Hidden
TurboTax 2010 WinPerReleaseEngine (x32 Version: 010.000.0432 - Intuit Inc.) Hidden
TurboTax 2010 WinPerTaxSupport (x32 Version: 010.000.0208 - Intuit Inc.) Hidden
TurboTax 2010 wmiiper (x32 Version: 010.000.1119 - Intuit Inc.) Hidden
TurboTax 2010 wrapper (x32 Version: 010.000.0157 - Intuit Inc.) Hidden
TurboTax 2010 wvaiper (x32 Version: 010.000.1199 - Intuit Inc.) Hidden
VIA Platform Device Manager (HKLM-x32\...\InstallShield_{20D4A895-748C-4D88-871C-FDB1695B0169}) (Version: 1.34 - VIA Technologies, Inc.)
VLC media player 2.0.3 (HKLM-x32\...\VLC media player) (Version: 2.0.3 - VideoLAN)
WeatherBug (HKLM-x32\...\{297DCADA-86A1-4A42-8A13-66B7D7A09FD2}) (Version: 7.0.0.7 - AWS Convergence Technologies)
Webshots Desktop (HKLM-x32\...\{2857dbef-0b50-361c-8690-7d505747009f}) (Version: 3.1.5.7620 - AG Interactive)
Windows Live Call (x32 Version: 14.0.8064.0206 - Microsoft Corporation) Hidden
Windows Live Communications Platform (x32 Version: 14.0.8064.206 - Microsoft Corporation) Hidden
Windows Live Essentials (HKLM-x32\...\WinLiveSuite_Wave3) (Version: 14.0.8089.0726 - Microsoft Corporation)
Windows Live Essentials (x32 Version: 14.0.8089.726 - Microsoft Corporation) Hidden
Windows Live Family Safety (Version: 14.0.8093.805 - Microsoft Corporation) Hidden
Windows Live Mail (x32 Version: 14.0.8089.0726 - Microsoft Corporation) Hidden
Windows Live Messenger (x32 Version: 14.0.8089.0726 - Microsoft Corporation) Hidden
Windows Live Movie Maker (x32 Version: 14.0.8091.0730 - Microsoft Corporation) Hidden
Windows Live Photo Gallery (x32 Version: 14.0.8081.709 - Microsoft Corporation) Hidden
Windows Live Sign-in Assistant (HKLM-x32\...\{45338B07-A236-4270-9A77-EBB4115517B5}) (Version: 5.000.818.5 - Microsoft Corporation)
Windows Live Sync (HKLM-x32\...\{84EBDF39-4B33-49D7-A0BD-EB6E2C4E81C1}) (Version: 14.0.8089.726 - Microsoft Corporation)
Windows Live Upload Tool (HKLM-x32\...\{205C6BDD-7B73-42DE-8505-9A093F35A238}) (Version: 14.0.8014.1029 - Microsoft Corporation)
Windows Live Writer (x32 Version: 14.0.8089.0726 - Microsoft Corporation) Hidden
YTD Video Downloader 4.5.1 (HKLM-x32\...\{1a413f37-ed88-4fec-9666-5c48dc4b7bb7}) (Version: 4.5.1 - GreenTree Applications SRL)
Zip Motion Block Video codec (Remove Only) (HKLM-x32\...\ZMBV) (Version:  - DOSBox Team)
 
========================= Devices: ================================
 
Name: AntiLog32
Description: AntiLog32
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: AntiLog32
Problem: : This device is not present, is not working properly, or does not have all its drivers installed. (Code 24)
Resolution: The device is installed incorrectly. The problem could be a hardware failure, or a new driver might be needed.
Devices stay in this state if they have been prepared for removal.
After you remove the device, this error disappears.Remove the device, and this error should be resolved.
 
 
========================= Memory info: ===================================
 
Percentage of memory in use: 47%
Total physical RAM: 3839.18 MB
Available physical RAM: 2018.76 MB
Total Pagefile: 7676.53 MB
Available Pagefile: 5591.7 MB
Total Virtual: 4095.88 MB
Available Virtual: 3963.97 MB
 
========================= Partitions: =====================================
 
1 Drive c: (WIN7) (Fixed) (Total:680.06 GB) (Free:590.07 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\JOANLEE-PC
 
Administrator            Guest                    Joan Lee                 
 
========================= Minidump Files ==================================
 
No minidump file found
 
 
**** End of log ****
 
 

 

Hi Broni,

 

I sent you the first 3 scans.  I wasn't sure if you wanted them sent separately or all together.  Hopefully this is ok the way i did it.

 

Here is the security check scan:

 

 Results of screen317's Security Check version 0.99.85  
 Windows 7 Service Pack 1 x64 (UAC is enabled)  
 Internet Explorer 11  
``````````````Antivirus/Firewall Check:`````````````` 
 Windows Firewall Enabled!  
Norton Security Suite   
 WMI entry may not exist for antivirus; attempting automatic update. 
`````````Anti-malware/Other Utilities Check:````````` 
 Spybot - Search & Destroy 
 Java 7 Update 60  
 Adobe Reader 9  
 Adobe Reader XI  
 Google Chrome 35.0.1916.114  
 Google Chrome 35.0.1916.153  
 Google Chrome plugins...  
````````Process Check: objlist.exe by Laurent````````  
 Spybot Teatimer.exe is disabled! 
`````````````````System Health check````````````````` 
 Total Fragmentation on Drive C: 7% 
````````````````````End of Log`````````````````````` 
 
 
 
 
NEXT is the FSS scan:
 
Farbar Service Scanner Version: 10-06-2014
Ran by Joan Lee (administrator) on 19-06-2014 at 21:05:09
Running from "C:\Users\Joan Lee\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************
 
Internet Services:
============
 
Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.
 
 
Windows Firewall:
=============
 
Firewall Disabled Policy: 
==================
 
 
System Restore:
============
 
System Restore Disabled Policy: 
========================
 
 
Action Center:
============
 
 
Windows Update:
============
 
Windows Autoupdate Disabled Policy: 
============================
 
 
Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.
 
 
Windows Defender Disabled Policy: 
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1
 
 
Other Services:
==============
 
 
File Check:
========
C:\Windows\System32\nsisvc.dll => File is digitally signed
C:\Windows\System32\drivers\nsiproxy.sys => File is digitally signed
C:\Windows\System32\dhcpcore.dll => File is digitally signed
C:\Windows\System32\drivers\afd.sys => File is digitally signed
C:\Windows\System32\drivers\tdx.sys => File is digitally signed
C:\Windows\System32\Drivers\tcpip.sys => File is digitally signed
C:\Windows\System32\dnsrslvr.dll => File is digitally signed
C:\Windows\System32\mpssvc.dll => File is digitally signed
C:\Windows\System32\bfe.dll => File is digitally signed
C:\Windows\System32\drivers\mpsdrv.sys => File is digitally signed
C:\Windows\System32\SDRSVC.dll => File is digitally signed
C:\Windows\System32\vssvc.exe => File is digitally signed
C:\Windows\System32\wscsvc.dll => File is digitally signed
C:\Windows\System32\wbem\WMIsvc.dll => File is digitally signed
C:\Windows\System32\wuaueng.dll => File is digitally signed
C:\Windows\System32\qmgr.dll => File is digitally signed
C:\Windows\System32\es.dll => File is digitally signed
C:\Windows\System32\cryptsvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed
C:\Windows\System32\ipnathlp.dll => File is digitally signed
C:\Windows\System32\iphlpsvc.dll => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed
 
 
**** End of log ****
 
 
 
Next is the Mini Tool Bar scan:
 
MiniToolBox by Farbar  Version: 18-06-2014 01
Ran by Joan Lee (administrator) on 19-06-2014 at 21:07:06
Running from "C:\Users\Joan Lee\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************
 
========================= IE Proxy Settings: ============================== 
 
Proxy is not enabled.
No Proxy Server is set.
========================= Hosts content: =================================
 
 
 
========================= IP Configuration: ================================
 
Realtek PCIe GBE Family Controller = Local Area Connection (Connected)
 
 
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
 
reset
set global icmpredirects=enabled
 
 
popd
# End of IPv4 configuration
 
 
 
Windows IP Configuration
 
   Host Name . . . . . . . . . . . . : JoanLee-PC
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
 
Ethernet adapter Local Area Connection:
 
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
   Physical Address. . . . . . . . . : 20-CF-30-A0-47-27
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::3d10:12bf:adfe:bb00%10(Preferred) 
   IPv4 Address. . . . . . . . . . . : 192.168.1.3(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Thursday, June 19, 2014 8:12:53 AM
   Lease Expires . . . . . . . . . . : Friday, June 20, 2014 8:12:53 PM
   Default Gateway . . . . . . . . . : 192.168.1.1
   DHCP Server . . . . . . . . . . . : 192.168.1.1
   DHCPv6 IAID . . . . . . . . . . . : 237031216
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-14-7B-6D-98-20-CF-30-A0-47-27
   DNS Servers . . . . . . . . . . . : 192.168.1.1
   NetBIOS over Tcpip. . . . . . . . : Enabled
 
Tunnel adapter isatap.{7729F973-7767-42F4-BE49-9526D56F6058}:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter Teredo Tunneling Pseudo-Interface:
 
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fb:1446:357d:b811:f1aa(Preferred) 
   Link-local IPv6 Address . . . . . : fe80::1446:357d:b811:f1aa%11(Preferred) 
   Default Gateway . . . . . . . . . : ::
   NetBIOS over Tcpip. . . . . . . . : Disabled
Server:  UnKnown
Address:  192.168.1.1
 
Name:    google.com
Addresses:  2607:f8b0:4009:807::1000
 74.125.225.34
 74.125.225.38
 74.125.225.35
 74.125.225.37
 74.125.225.46
 74.125.225.36
 74.125.225.41
 74.125.225.33
 74.125.225.39
 74.125.225.32
 74.125.225.40
 
 
Pinging google.com [74.125.225.1] with 32 bytes of data:
Reply from 74.125.225.1: bytes=32 time=19ms TTL=55
Reply from 74.125.225.1: bytes=32 time=17ms TTL=55
 
Ping statistics for 74.125.225.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 17ms, Maximum = 19ms, Average = 18ms
Server:  UnKnown
Address:  192.168.1.1
 
Name:    yahoo.com
Addresses:  206.190.36.45
 98.139.183.24
 98.138.253.109
 
 
Pinging yahoo.com [98.138.253.109] with 32 bytes of data:
Reply from 98.138.253.109: bytes=32 time=37ms TTL=51
Reply from 98.138.253.109: bytes=32 time=36ms TTL=51
 
Ping statistics for 98.138.253.109:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 36ms, Maximum = 37ms, Average = 36ms
 
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
 
Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 10...20 cf 30 a0 47 27 ......Realtek PCIe GBE Family Controller
  1...........................Software Loopback Interface 1
 13...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
 11...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================
 
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.1.1      192.168.1.3     20
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.1.0    255.255.255.0         On-link       192.168.1.3    276
      192.168.1.3  255.255.255.255         On-link       192.168.1.3    276
    192.168.1.255  255.255.255.255         On-link       192.168.1.3    276
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link       192.168.1.3    276
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link       192.168.1.3    276
===========================================================================
Persistent Routes:
  None
 
IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
 11     58 ::/0                     On-link
  1    306 ::1/128                  On-link
 11     58 2001::/32                On-link
 11    306 2001:0:5ef5:79fb:1446:357d:b811:f1aa/128
                                    On-link
 10    276 fe80::/64                On-link
 11    306 fe80::/64                On-link
 11    306 fe80::1446:357d:b811:f1aa/128
                                    On-link
 10    276 fe80::3d10:12bf:adfe:bb00/128
                                    On-link
  1    306 ff00::/8                 On-link
 11    306 ff00::/8                 On-link
 10    276 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================
 
Catalog5 01 mswsock.dll [] (Microsoft Corporation)
ATTENTION: The LibraryPath should be "%SystemRoot%\system32\NLAapi.dll"
 
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 mswsock.dll [] (Microsoft Corporation)
ATTENTION: The LibraryPath should be "%SystemRoot%\System32\mswsock.dll"
 
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 07 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
x64-Catalog5 01 mswsock.dll [File Not found] (Microsoft Corporation)
ATTENTION: The LibraryPath should be "%SystemRoot%\system32\NLAapi.dll"
 
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 mswsock.dll [File Not found] (Microsoft Corporation)
ATTENTION: The LibraryPath should be "%SystemRoot%\System32\mswsock.dll"
 
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 07 C:\Program Files\Bonjour\mdnsNSP.dll [132968] (Apple Inc.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (06/19/2014 09:05:00 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "WLMFDS,processorArchitecture="AMD64",type="win32",version="1.0.0.1"1".Error in manifest or policy file "WLMFDS,processorArchitecture="AMD64",type="win32",version="1.0.0.1"2" on line WLMFDS,processorArchitecture="AMD64",type="win32",version="1.0.0.1"3.
Component identity found in manifest does not match the identity of the component requested.
Reference is WLMFDS,processorArchitecture="AMD64",type="win32",version="1.0.0.1".
Definition is WLMFDS,processorArchitecture="x86",type="win32",version="1.0.0.1".
Please use sxstrace.exe for detailed diagnosis.
 
Error: (06/18/2014 10:07:28 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: The Cryptographic Services service failed to initialize the VSS backup "System Writer" object.
 
 
Details:
Could not query the status of the EventSystem service.
 
System Error:
A system shutdown is in progress.
.
 
Error: (06/18/2014 06:03:48 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "WLMFDS,processorArchitecture="AMD64",type="win32",version="1.0.0.1"1".Error in manifest or policy file "WLMFDS,processorArchitecture="AMD64",type="win32",version="1.0.0.1"2" on line WLMFDS,processorArchitecture="AMD64",type="win32",version="1.0.0.1"3.
Component identity found in manifest does not match the identity of the component requested.
Reference is WLMFDS,processorArchitecture="AMD64",type="win32",version="1.0.0.1".
Definition is WLMFDS,processorArchitecture="x86",type="win32",version="1.0.0.1".
Please use sxstrace.exe for detailed diagnosis.
 
Error: (06/17/2014 02:21:52 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "WLMFDS,processorArchitecture="AMD64",type="win32",version="1.0.0.1"1".Error in manifest or policy file "WLMFDS,processorArchitecture="AMD64",type="win32",version="1.0.0.1"2" on line WLMFDS,processorArchitecture="AMD64",type="win32",version="1.0.0.1"3.
Component identity found in manifest does not match the identity of the component requested.
Reference is WLMFDS,processorArchitecture="AMD64",type="win32",version="1.0.0.1".
Definition is WLMFDS,processorArchitecture="x86",type="win32",version="1.0.0.1".
Please use sxstrace.exe for detailed diagnosis.
 
Error: (06/17/2014 02:02:19 PM) (Source: Windows Search Service) (User: )
Description: The Windows Search Service is being stopped because there is a problem with the indexer: The catalog is corrupt.
 
 
Details:
The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)
 
Error: (06/17/2014 02:02:19 PM) (Source: Windows Search Service) (User: )
Description: The index cannot be initialized.
 
 
Details:
The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)
 
Error: (06/17/2014 02:02:19 PM) (Source: Windows Search Service) (User: )
Description: The application cannot be initialized.
 
Context: Windows Application
 
 
Details:
The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)
 
Error: (06/17/2014 02:02:19 PM) (Source: Windows Search Service) (User: )
Description: The gatherer object cannot be initialized.
 
Context: Windows Application, SystemIndex Catalog
 
 
Details:
The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)
 
Error: (06/17/2014 02:02:19 PM) (Source: Windows Search Service) (User: )
Description: The plug-in in <Search.TripoliIndexer> cannot be initialized.
 
Context: Windows Application, SystemIndex Catalog
 
 
Details:
Element not found.  (HRESULT : 0x80070490) (0x80070490)
 
Error: (06/17/2014 02:02:18 PM) (Source: Windows Search Service) (User: )
Description: The plug-in in <Search.JetPropStore> cannot be initialized.
 
Context: Windows Application, SystemIndex Catalog
 
 
Details:
The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)
 
 
System errors:
=============
Error: (06/19/2014 08:27:18 AM) (Source: Microsoft-Windows-Kernel-General) (User: NT AUTHORITY)
Description: 0x8000002a52\??\C:\Windows\System32\SMI\Store\Machine\SCHEMA.DAT
 
Error: (06/18/2014 11:00:21 PM) (Source: DCOM) (User: )
Description: {E10F6C3A-F1AE-4ADC-AA9D-2FE65525666E}
 
Error: (06/18/2014 10:04:37 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error: 
%%1068
 
Error: (06/18/2014 10:04:37 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error: 
%%1068
 
Error: (06/18/2014 10:04:37 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error: 
%%1068
 
Error: (06/18/2014 10:02:45 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error: 
%%1068
 
Error: (06/18/2014 10:02:45 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error: 
%%1068
 
Error: (06/18/2014 10:02:45 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error: 
%%1068
 
Error: (06/18/2014 10:02:45 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error: 
%%1068
 
Error: (06/18/2014 10:02:45 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error: 
%%1068
 
 
Microsoft Office Sessions:
=========================
Error: (06/19/2014 09:05:00 AM) (Source: SideBySide)(User: )
Description: WLMFDS,processorArchitecture="AMD64",type="win32",version="1.0.0.1"WLMFDS,processorArchitecture="x86",type="win32",version="1.0.0.1"c:\program files (x86)\windows live\photo gallery\MovieMaker.Exec:\program files (x86)\windows live\photo gallery\WLMFDS.DLL8
 
Error: (06/18/2014 10:07:28 PM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: 
Details:
Could not query the status of the EventSystem service.
 
System Error:
A system shutdown is in progress.
 
Error: (06/18/2014 06:03:48 PM) (Source: SideBySide)(User: )
Description: WLMFDS,processorArchitecture="AMD64",type="win32",version="1.0.0.1"WLMFDS,processorArchitecture="x86",type="win32",version="1.0.0.1"c:\program files (x86)\windows live\photo gallery\MovieMaker.Exec:\program files (x86)\windows live\photo gallery\WLMFDS.DLL8
 
Error: (06/17/2014 02:21:52 PM) (Source: SideBySide)(User: )
Description: WLMFDS,processorArchitecture="AMD64",type="win32",version="1.0.0.1"WLMFDS,processorArchitecture="x86",type="win32",version="1.0.0.1"c:\program files (x86)\windows live\photo gallery\MovieMaker.Exec:\program files (x86)\windows live\photo gallery\WLMFDS.DLL8
 
Error: (06/17/2014 02:02:19 PM) (Source: Windows Search Service)(User: )
Description: 
Details:
The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)
The catalog is corrupt
 
Error: (06/17/2014 02:02:19 PM) (Source: Windows Search Service)(User: )
Description: 
Details:
The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)
 
Error: (06/17/2014 02:02:19 PM) (Source: Windows Search Service)(User: )
Description: Context: Windows Application
 
 
Details:
The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)
 
Error: (06/17/2014 02:02:19 PM) (Source: Windows Search Service)(User: )
Description: Context: Windows Application, SystemIndex Catalog
 
 
Details:
The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)
 
Error: (06/17/2014 02:02:19 PM) (Source: Windows Search Service)(User: )
Description: Context: Windows Application, SystemIndex Catalog
 
 
Details:
Element not found.  (HRESULT : 0x80070490) (0x80070490)
Search.TripoliIndexer
 
Error: (06/17/2014 02:02:18 PM) (Source: Windows Search Service)(User: )
Description: Context: Windows Application, SystemIndex Catalog
 
 
Details:
The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)
Search.JetPropStore
 
 
 
=========================== Installed Programs ============================
3D Ultra MiniGolf (HKLM-x32\...\{3DB48B9B-0F43-413E-A764-C86CDD167544}) (Version:  - )
3D Ultra Pinball (HKLM-x32\...\{918BA089-0F4E-4127-9BBE-33EA03A1B996}) (Version:  - )
64 Bit HP CIO Components Installer (Version: 1.2.0 - Hewlett-Packard) Hidden
Acrobat.com (HKLM-x32\...\{287ECFA4-719A-2143-A09B-D6A12DE54E40}) (Version: 1.6.65 - Adobe Systems Incorporated)
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 2.5.1.17730 - Adobe Systems Inc.)
Adobe AIR (x32 Version: 2.5.1.17730 - Adobe Systems Inc.) Hidden
Adobe Flash Player 11 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 11.9.900.170 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.04) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.04 - Adobe Systems Incorporated)
Adobe Shockwave Player 11.6 (HKLM-x32\...\Adobe Shockwave Player) (Version: 11.6.4.634 - Adobe Systems, Inc.)
After Dark Games (HKLM-x32\...\{3B6E9C21-41B9-4979-AC31-815A200ADFB8}) (Version:  - )
AI Manager (HKLM-x32\...\{4AF95DE2-B54D-4C3F-9494-FD3B558E2C2D}) (Version: 1.08.07 - ASUSTeK)
Amazon Kindle (HKLM-x32\...\Amazon Kindle) (Version:  - Amazon)
AMD USB Filter Driver (x32 Version: 1.0.15.94 - Advanced Micro Devices, Inc.) Hidden
Apple Application Support (HKLM-x32\...\{EE6097DD-05F4-4178-9719-D3170BF098E8}) (Version: 1.4.1 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{963BFE7E-C350-4346-B43C-B02358306A45}) (Version: 3.3.0.69 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
ASUS Backup Wizard (HKLM-x32\...\{124C9BD0-8C52-40AB-8238-0605703B1C28}) (Version: 1.00.09 - ASUSTeK Computer Inc.)
ASUS VIBE (HKLM-x32\...\ASUS VIBE) (Version: 1.0.188 - Ecareme, Inc.)
ASUSUpdate (HKLM-x32\...\{587178E7-B1DF-494E-9838-FA4DD36E873C}) (Version: 7.18.03 - ASUSTeK Computer Inc.)
ATI Catalyst Install Manager (HKLM\...\{0C798FBB-2BA6-D113-C055-936965550F33}) (Version: 3.0.765.0 - ATI Technologies, Inc.)
Best Buy pc app (HKCU\...\48e4cff94f039634) (Version: 3.1.2.0 - Best Buy)
Best Buy pc app (Version: 3.0.0.0 - Best Buy) Hidden
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
calibre (HKLM-x32\...\{D9A85F14-FFA5-40B1-8402-80D510D48D01}) (Version: 1.8.0 - Kovid Goyal)
Catalina Savings Printer (HKLM-x32\...\{37331C16-3E97-4A20-80D8-BFB43AB0E2FB}) (Version: 1.0.0 - Catalina Marketing Corp)
Catalyst Control Center Core Implementation (x32 Version: 2010.0210.2206.39615 - ATI) Hidden
Catalyst Control Center Graphics Full Existing (x32 Version: 2010.0210.2206.39615 - ATI) Hidden
Catalyst Control Center Graphics Full New (x32 Version: 2010.0210.2206.39615 - ATI) Hidden
Catalyst Control Center Graphics Light (x32 Version: 2010.0210.2206.39615 - ATI) Hidden
Catalyst Control Center Graphics Previews Common (x32 Version: 2010.0210.2206.39615 - ATI) Hidden
Catalyst Control Center Graphics Previews Vista (x32 Version: 2010.0210.2206.39615 - ATI) Hidden
Catalyst Control Center InstallProxy (x32 Version: 2010.0210.2206.39615 - ATI Technologies, Inc.) Hidden
Catalyst Control Center Localization All (x32 Version: 2010.0210.2206.39615 - ATI) Hidden
CCC Help Chinese Standard (x32 Version: 2010.0210.2205.39615 - ATI) Hidden
CCC Help Chinese Traditional (x32 Version: 2010.0210.2205.39615 - ATI) Hidden
CCC Help Czech (x32 Version: 2010.0210.2205.39615 - ATI) Hidden
CCC Help Danish (x32 Version: 2010.0210.2205.39615 - ATI) Hidden
CCC Help Dutch (x32 Version: 2010.0210.2205.39615 - ATI) Hidden
CCC Help English (x32 Version: 2010.0210.2205.39615 - ATI) Hidden
CCC Help Finnish (x32 Version: 2010.0210.2205.39615 - ATI) Hidden
CCC Help French (x32 Version: 2010.0210.2205.39615 - ATI) Hidden
CCC Help German (x32 Version: 2010.0210.2205.39615 - ATI) Hidden
CCC Help Greek (x32 Version: 2010.0210.2205.39615 - ATI) Hidden
CCC Help Hungarian (x32 Version: 2010.0210.2205.39615 - ATI) Hidden
CCC Help Italian (x32 Version: 2010.0210.2205.39615 - ATI) Hidden
CCC Help Japanese (x32 Version: 2010.0210.2205.39615 - ATI) Hidden
CCC Help Korean (x32 Version: 2010.0210.2205.39615 - ATI) Hidden
CCC Help Norwegian (x32 Version: 2010.0210.2205.39615 - ATI) Hidden
CCC Help Polish (x32 Version: 2010.0210.2205.39615 - ATI) Hidden
CCC Help Portuguese (x32 Version: 2010.0210.2205.39615 - ATI) Hidden
CCC Help Russian (x32 Version: 2010.0210.2205.39615 - ATI) Hidden
CCC Help Spanish (x32 Version: 2010.0210.2205.39615 - ATI) Hidden
CCC Help Swedish (x32 Version: 2010.0210.2205.39615 - ATI) Hidden
CCC Help Thai (x32 Version: 2010.0210.2205.39615 - ATI) Hidden
CCC Help Turkish (x32 Version: 2010.0210.2205.39615 - ATI) Hidden
ccc-core-static (x32 Version: 2010.0210.2206.39615 - ATI) Hidden
ccc-utility64 (Version: 2010.0210.2206.39615 - ATI) Hidden
CCleaner (HKLM\...\CCleaner) (Version: 4.01 - Piriform)
Compatibility Pack for the 2007 Office system (HKLM-x32\...\{90120000-0020-0409-0000-0000000FF1CE}) (Version: 12.0.6612.1000 - Microsoft Corporation)
Constant Guard Protection Suite (HKLM-x32\...\ID Vault) (Version: 1.14.425.1 - Comcast)
Coupon Printer for Windows (HKLM-x32\...\Coupon Printer for Windows5.0.0.7) (Version: 5.0.0.7 - Coupons.com Incorporated)
D-Fend Reloaded 1.2.1 (deinstall) (HKLM-x32\...\D-Fend Reloaded) (Version: 1.2.1 - Alexander Herzog)
Dropbox (HKCU\...\Dropbox) (Version: 2.0.22 - Dropbox, Inc.)
ebi.BookReader3J (HKLM-x32\...\{F3D2DEDC-4732-4188-8A3A-1A3FFBD4D6C8}) (Version: 3.75.14 - eBOOK Initiative Japan Co., Ltd.)
EPU-4 Engine (HKLM-x32\...\{8F66047B-1AF3-40D9-80D7-106E2EDC2C2A}) (Version: 1.00.25 - )
EZ Vinyl/Tape Converter 7.4 by MixMeister (HKLM-x32\...\EZ Vinyl/Tape Converter by MixMeister_is1) (Version:  - MixMeister Technology LLC)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 35.0.1916.153 - Google Inc.)
Google Earth (HKLM-x32\...\{4D2A6330-2F8B-11E3-9C40-B8AC6F97B88E}) (Version: 7.1.2.2041 - Google)
Google Update Helper (x32 Version: 1.3.24.15 - Google Inc.) Hidden
iCloud (HKLM\...\{81E20D41-C277-4526-934D-F2380AF91B78}) (Version: 3.1.0.40 - Apple Inc.)
iTunes (HKLM\...\{B6EFD9A5-2ECE-4C22-BAEC-D16E73EA2013}) (Version: 10.1.0.56 - Apple Inc.)
Java 7 Update 60 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F03217060FF}) (Version: 7.0.600 - Oracle)
Java Auto Updater (x32 Version: 2.1.60.19 - Oracle, Inc.) Hidden
JNLP (HKCU\...\JNLP) (Version:  - JNLP)
Junk Mail filter update (x32 Version: 14.0.8089.726 - Microsoft Corporation) Hidden
Kindle DRM Removal (HKLM-x32\...\KindleDRMRemoval) (Version: 1.4.1 - eBook Converter)
Kobo (HKLM-x32\...\Kobo) (Version: 2.1.7 - Kobo Inc.)
MakeMKV v1.8.9 (HKLM-x32\...\MakeMKV) (Version: v1.8.9 - GuinpinSoft inc)
Malwarebytes Anti-Malware version 2.0.2.1012 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.2.1012 - Malwarebytes Corporation)
Microsoft .NET Framework 4.5.1 (Version: 4.5.50938 - Microsoft Corporation) Hidden
Microsoft Application Error Reporting (Version: 12.0.6015.5000 - Microsoft Corporation) Hidden
Microsoft Application Error Reporting (x32 Version: 12.0.6012.5000 - Microsoft Corporation) Hidden
Microsoft Choice Guard (x32 Version: 2.0.48.0 - Microsoft Corporation) Hidden
Microsoft Office PowerPoint Viewer 2007 (English) (HKLM-x32\...\{95120000-00AF-0409-0000-0000000FF1CE}) (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft Office XP Professional (HKLM-x32\...\{91110409-6000-11D3-8CFE-0050048383C9}) (Version: 10.0.6626.0 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30214.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Sync Framework Runtime Native v1.0 (x86) (HKLM-x32\...\{8A74E887-8F0F-4017-AF53-CBA42211AAA5}) (Version: 1.0.1215.0 - Microsoft Corporation)
Microsoft Sync Framework Services Native v1.0 (x86) (HKLM-x32\...\{BD64AF4A-8C80-4152-AD77-FCDDF05208AB}) (Version: 1.0.1215.0 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x64 9.0.30729.5570 (HKLM\...\{8338783A-0968-3B85-AFC7-BAAE0A63DC50}) (Version: 9.0.30729.5570 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Mini Golf Master 2 (HKLM-x32\...\Mini Golf Master 2) (Version:  - )
MSVCRT (x32 Version: 14.0.1468.721 - Microsoft) Hidden
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (KB2721691) (HKLM-x32\...\{355B5AC0-CEEE-42C5-AD4D-7F3CFD806C36}) (Version: 4.30.2114.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (KB2758694) (HKLM-x32\...\{1D95BA90-F4F8-47EC-A882-441C99D30C1E}) (Version: 4.30.2117.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (KB973685) (HKLM-x32\...\{859DFA95-E4A6-48CD-B88E-A3E483E89B44}) (Version: 4.30.2107.0 - Microsoft Corporation)
NOOK for PC (HKLM-x32\...\BN_DesktopReader) (Version: 2.5.6.9575 - Barnesandnoble.com)
Norton Bootable Recovery Tool Wizard (HKLM-x32\...\NBRTWizard) (Version: 6.0.0.74 - Symantec Corporation)
Norton Security Suite (HKLM-x32\...\N360) (Version: 21.3.0.12 - Symantec Corporation)
OverDrive Media Console (HKLM-x32\...\{D647F06F-2908-487E-9CDA-DE52148CBF49}) (Version: 3.2.10 - OverDrive, Inc.)
Pdf995 (HKLM-x32\...\Pdf995) (Version:  - )
Picaboo X (HKLM-x32\...\com.picaboo.Picaboo.A382D4714709B456C4E0088DFC1F7243AF9EBF75.1) (Version: 10.138P - Picaboo Corporation)
Picaboo X (x32 Version: 10.138 - Picaboo Corporation) Hidden
Platform (x32 Version: 1.34 - VIA Technologies, Inc.) Hidden
Print@Home (HKLM-x32\...\{123D4082-3194-4191-9139-067E9157C2B2}) (Version: 2.0.0 - Valassis Interactive Inc.)
QuickTime (HKLM-x32\...\{E7004147-2CCA-431C-AA05-2AB166B9785D}) (Version: 7.68.75.0 - Apple Inc.)
Realtek 8136 8168 8169 Ethernet Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 1.00.0005 - Realtek)
Shutterfly Express Uploader (HKLM-x32\...\com.Shutterfly.ExpressUploader) (Version: 1.0.0.4 - Shutterfly, Inc.)
Shutterfly Express Uploader (x32 Version: 1.0.0 - Shutterfly, Inc.) Hidden
Snood (HKLM-x32\...\{8DCCC000-B22F-11D4-9BBB-A8791A39273D}) (Version:  - )
Solitaire Plus! version 2.4.2 (HKLM-x32\...\Solitaire Plus!_is1) (Version: 2.4.2 - GamesForOne.com)
Spelling Dictionaries Support For Adobe Reader 9 (HKLM-x32\...\{AC76BA86-7AD7-5464-3428-900000000004}) (Version: 9.0.0 - Adobe Systems Incorporated)
Spybot - Search & Destroy (HKLM-x32\...\{B4092C6D-E886-4CB2-BA68-FE5A99D31DE7}_is1) (Version: 2.3.39 - Safer-Networking Ltd.)
SUPERAntiSpyware (HKLM\...\{CDDCBBF1-2703-46BC-938B-BCC81A1EEAAA}) (Version: 5.6.1014 - SUPERAntiSpyware.com)
swMSM (x32 Version: 12.0.0.1 - Adobe Systems, Inc) Hidden
TurboTax 2010 (HKLM-x32\...\TurboTax 2010) (Version:  - Intuit, Inc)
TurboTax 2010 WinPerFedFormset (x32 Version: 010.000.3688 - Intuit Inc.) Hidden
TurboTax 2010 WinPerReleaseEngine (x32 Version: 010.000.0432 - Intuit Inc.) Hidden
TurboTax 2010 WinPerTaxSupport (x32 Version: 010.000.0208 - Intuit Inc.) Hidden
TurboTax 2010 wmiiper (x32 Version: 010.000.1119 - Intuit Inc.) Hidden
TurboTax 2010 wrapper (x32 Version: 010.000.0157 - Intuit Inc.) Hidden
TurboTax 2010 wvaiper (x32 Version: 010.000.1199 - Intuit Inc.) Hidden
VIA Platform Device Manager (HKLM-x32\...\InstallShield_{20D4A895-748C-4D88-871C-FDB1695B0169}) (Version: 1.34 - VIA Technologies, Inc.)
VLC media player 2.0.3 (HKLM-x32\...\VLC media player) (Version: 2.0.3 - VideoLAN)
WeatherBug (HKLM-x32\...\{297DCADA-86A1-4A42-8A13-66B7D7A09FD2}) (Version: 7.0.0.7 - AWS Convergence Technologies)
Webshots Desktop (HKLM-x32\...\{2857dbef-0b50-361c-8690-7d505747009f}) (Version: 3.1.5.7620 - AG Interactive)
Windows Live Call (x32 Version: 14.0.8064.0206 - Microsoft Corporation) Hidden
Windows Live Communications Platform (x32 Version: 14.0.8064.206 - Microsoft Corporation) Hidden
Windows Live Essentials (HKLM-x32\...\WinLiveSuite_Wave3) (Version: 14.0.8089.0726 - Microsoft Corporation)
Windows Live Essentials (x32 Version: 14.0.8089.726 - Microsoft Corporation) Hidden
Windows Live Family Safety (Version: 14.0.8093.805 - Microsoft Corporation) Hidden
Windows Live Mail (x32 Version: 14.0.8089.0726 - Microsoft Corporation) Hidden
Windows Live Messenger (x32 Version: 14.0.8089.0726 - Microsoft Corporation) Hidden
Windows Live Movie Maker (x32 Version: 14.0.8091.0730 - Microsoft Corporation) Hidden
Windows Live Photo Gallery (x32 Version: 14.0.8081.709 - Microsoft Corporation) Hidden
Windows Live Sign-in Assistant (HKLM-x32\...\{45338B07-A236-4270-9A77-EBB4115517B5}) (Version: 5.000.818.5 - Microsoft Corporation)
Windows Live Sync (HKLM-x32\...\{84EBDF39-4B33-49D7-A0BD-EB6E2C4E81C1}) (Version: 14.0.8089.726 - Microsoft Corporation)
Windows Live Upload Tool (HKLM-x32\...\{205C6BDD-7B73-42DE-8505-9A093F35A238}) (Version: 14.0.8014.1029 - Microsoft Corporation)
Windows Live Writer (x32 Version: 14.0.8089.0726 - Microsoft Corporation) Hidden
YTD Video Downloader 4.5.1 (HKLM-x32\...\{1a413f37-ed88-4fec-9666-5c48dc4b7bb7}) (Version: 4.5.1 - GreenTree Applications SRL)
Zip Motion Block Video codec (Remove Only) (HKLM-x32\...\ZMBV) (Version:  - DOSBox Team)
 
========================= Devices: ================================
 
Name: AntiLog32
Description: AntiLog32
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: AntiLog32
Problem: : This device is not present, is not working properly, or does not have all its drivers installed. (Code 24)
Resolution: The device is installed incorrectly. The problem could be a hardware failure, or a new driver might be needed.
Devices stay in this state if they have been prepared for removal.
After you remove the device, this error disappears.Remove the device, and this error should be resolved.
 
 
========================= Memory info: ===================================
 
Percentage of memory in use: 47%
Total physical RAM: 3839.18 MB
Available physical RAM: 2018.76 MB
Total Pagefile: 7676.53 MB
Available Pagefile: 5591.7 MB
Total Virtual: 4095.88 MB
Available Virtual: 3963.97 MB
 
========================= Partitions: =====================================
 
1 Drive c: (WIN7) (Fixed) (Total:680.06 GB) (Free:590.07 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\JOANLEE-PC
 
Administrator            Guest                    Joan Lee                 
 
========================= Minidump Files ==================================
 
No minidump file found
 
 
**** End of log ****
 
 

 



#4 jlrjer

jlrjer
  • Topic Starter

  • Members
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  • Gender:Female
  • Location:Michigan
  • Local time:04:04 PM

Posted 19 June 2014 - 09:40 PM

Hi Broni,

 

I have run the rest of the programs that you recommended.  Once again I sent them all at the same time.  If you want them sent separately please let me know.  I really appreciate your help.

 

mbam scan:  

 

Malwarebytes Anti-Malware

www.malwarebytes.org
 
Scan Date: 6/19/2014
Scan Time: 9:34:36 PM
Logfile: mbam scan -1st one.txt
Administrator: Yes
 
Version: 2.00.2.1012
Malware Database: v2014.06.19.10
Rootkit Database: v2014.06.19.01
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled
 
OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: Joan Lee
 
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 297445
Time Elapsed: 11 min, 24 sec
 
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled
 
Processes: 0
(No malicious items detected)
 
Modules: 0
(No malicious items detected)
 
Registry Keys: 0
(No malicious items detected)
 
Registry Values: 0
(No malicious items detected)
 
Registry Data: 0
(No malicious items detected)
 
Folders: 0
(No malicious items detected)
 
Files: 0
(No malicious items detected)
 
Physical Sectors: 0
(No malicious items detected)
 
 
(end)
 
 
mbar:  system log txt
 
---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.07.0.1012
 
© Malwarebytes Corporation 2011-2012
 
OS version: 6.1.7601 Windows 7 Service Pack 1 x64
 
Account is Administrative
 
Internet Explorer version: 11.0.9600.17107
 
File system is: NTFS
Disk drives: C:\ DRIVE_FIXED
CPU speed: 2.800000 GHz
Memory total: 4025667584, free: 2348253184
 
=======================================
Initializing...
Done!
Scanning drivers directory: C:\WINDOWS\SYSTEM32\drivers...
Done!
Drive 0
This is a System drive
Scanning MBR on drive 0...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: CB5BD2B2
 
Partition information:
 
    Partition 0 type is Other (0x1b)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 2048  Numsec = 38961152
 
    Partition 1 type is Primary (0x7)
    Partition is ACTIVE.
    Partition starts at LBA: 38963200  Numsec = 1426182144
    Partition file system is NTFS
    Partition is bootable
 
    Partition 2 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0
 
    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0
 
Disk Size: 750156374016 bytes
Sector size: 512 bytes
 
Scanning physical sectors of unpartitioned space on drive 0 (1-2047-1465129168-1465149168)...
Done!
Infected: C:\$Recycle.Bin\S-1-5-18\$8105665fc5a835b2c01d228ba4eadc02\@ --> [Trojan.Siredef.C]
Infected: C:\$Recycle.Bin\S-1-5-21-2649018103-607155260-2629298873-1001\$8105665fc5a835b2c01d228ba4eadc02\@ --> [Trojan.Siredef.C]
Infected: C:\$Recycle.Bin\S-1-5-18\$8105665fc5a835b2c01d228ba4eadc02\U --> [Trojan.Siredef.C]
Infected: C:\$Recycle.Bin\S-1-5-21-2649018103-607155260-2629298873-1001\$8105665fc5a835b2c01d228ba4eadc02\U --> [Trojan.Siredef.C]
Infected: C:\$Recycle.Bin\S-1-5-18\$8105665fc5a835b2c01d228ba4eadc02\L --> [Trojan.Siredef.C]
Infected: C:\$Recycle.Bin\S-1-5-21-2649018103-607155260-2629298873-1001\$8105665fc5a835b2c01d228ba4eadc02\L --> [Trojan.Siredef.C]
Infected: C:\$Recycle.Bin\S-1-5-18\$8105665fc5a835b2c01d228ba4eadc02 --> [Trojan.Siredef.C]
Infected: C:\$Recycle.Bin\S-1-5-21-2649018103-607155260-2629298873-1001\$8105665fc5a835b2c01d228ba4eadc02 --> [Trojan.Siredef.C]
Scan finished
=======================================
 
 
Removal queue found; removal started
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\VBR-0-1-38963200-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-r.mbam...
Removal finished
 
mbar log txt:
 
Malwarebytes Anti-Rootkit BETA 1.07.0.1012
www.malwarebytes.org
 
Database version: v2014.06.20.01
 
Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 11.0.9600.17107
Joan Lee :: JOANLEE-PC [administrator]
 
6/19/2014 10:07:10 PM
mbar-log-2014-06-19 (22-07-10).txt
 
Scan type: Quick scan
Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken
Scan options disabled: 
Objects scanned: 299168
Time elapsed: 11 minute(s), 56 second(s)
 
Memory Processes Detected: 0
(No malicious items detected)
 
Memory Modules Detected: 0
(No malicious items detected)
 
Registry Keys Detected: 0
(No malicious items detected)
 
Registry Values Detected: 0
(No malicious items detected)
 
Registry Data Items Detected: 0
(No malicious items detected)
 
Folders Detected: 6
C:\$Recycle.Bin\S-1-5-18\$8105665fc5a835b2c01d228ba4eadc02\U (Trojan.Siredef.C) -> No action taken. [fd599cde87f4191d11c778882cd415eb]
C:\$Recycle.Bin\S-1-5-21-2649018103-607155260-2629298873-1001\$8105665fc5a835b2c01d228ba4eadc02\U (Trojan.Siredef.C) -> No action taken. [16402f4bccafda5ce0f8b24e32ce01ff]
C:\$Recycle.Bin\S-1-5-18\$8105665fc5a835b2c01d228ba4eadc02\L (Trojan.Siredef.C) -> No action taken. [084e0c6e4a311026f3e7aa5647b94eb2]
C:\$Recycle.Bin\S-1-5-21-2649018103-607155260-2629298873-1001\$8105665fc5a835b2c01d228ba4eadc02\L (Trojan.Siredef.C) -> No action taken. [e96df387cfac0234607aa25ef50b01ff]
C:\$Recycle.Bin\S-1-5-18\$8105665fc5a835b2c01d228ba4eadc02 (Trojan.Siredef.C) -> No action taken. [e472b5c5d8a3f5417a61b64ad12f48b8]
C:\$Recycle.Bin\S-1-5-21-2649018103-607155260-2629298873-1001\$8105665fc5a835b2c01d228ba4eadc02 (Trojan.Siredef.C) -> No action taken. [a5b1b8c27902a6905e7d03fdbe42d42c]
 
Files Detected: 2
C:\$Recycle.Bin\S-1-5-18\$8105665fc5a835b2c01d228ba4eadc02\@ (Trojan.Siredef.C) -> No action taken. [a4b236445d1ee55115c035cb29d744bc]
C:\$Recycle.Bin\S-1-5-21-2649018103-607155260-2629298873-1001\$8105665fc5a835b2c01d228ba4eadc02\@ (Trojan.Siredef.C) -> No action taken. [a5b1c5b5255684b28c49ab55df2111ef]
 
Physical Sectors Detected: 0
(No malicious items detected)
 
(end)
 
 
RKILL TXT LOG:
 
Rkill 2.6.7 by Lawrence Abrams (Grinler)
Copyright 2008-2014 BleepingComputer.com
More Information about Rkill can be found at this link:
 
Program started at: 06/19/2014 10:28:59 PM in x64 mode.
Windows Version: Windows 7 Home Premium Service Pack 1
 
Checking for Windows services to stop:
 
 * No malware services found to stop.
 
Checking for processes to terminate:
 
 * No malware processes found to kill.
 
Checking Registry for malware related settings:
 
 * No issues found in the Registry.
 
Resetting .EXE, .COM, & .BAT associations in the Windows Registry.
 
Performing miscellaneous checks:
 
 * Windows Defender Disabled
 
   [HKLM\SOFTWARE\Microsoft\Windows Defender]
   "DisableAntiSpyware" = dword:00000001
 
Checking Windows Service Integrity: 
 
 * Windows Defender (WinDefend) is not Running.
   Startup Type set to: Manual
 
Searching for Missing Digital Signatures: 
 
 * No issues found.
 
Checking HOSTS File: 
 
 * No issues found.
 
Program finished at: 06/19/2014 10:34:48 PM
Execution time: 0 hours(s), 5 minute(s), and 49 seconds(s)
 
 


#5 Broni

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Posted 19 June 2014 - 10:06 PM

You're infected with ZeroAccess rootkit.

It'll require elevated help.

 

Please follow the instructions in THIS GUIDE starting at Step 6. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it HERE. Please include a description of your computer issues, what you have done to resolve them, and a link to this topic.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.


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#6 jlrjer

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Posted 20 June 2014 - 10:14 AM

Hi Broni,

 

Just wanted to let you know that I have started a new topic  infected with ZeroAccess rootkit

 

I followed the guide and sent them 2 new scans--dds txt. and the attach txt. 

 

Just waiting to hear back from them.  

 

Thanks



#7 Broni

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Posted 20 June 2014 - 10:56 AM

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