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Word very slow


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#1 dcstim

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Posted 19 June 2014 - 09:05 AM

Hi,

 

I have searched the forum and can't find reference to my problem, I hope someone can help.

 

I recently had to factory reset my laptop running Windows 7.  I reloaded MS Office 2010 and now find that it takes forever to open a Word document.  I have very little else running on the laptop and Word used to open really quickly, but now it is really slow.

 

Does anyone have any thoughts/suggestions?

 

Thanks



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#2 wpgwpg

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Posted 19 June 2014 - 09:28 AM

 Make & model, version of Windows?  How much RAM?  How old is your computer?

 It sounds like you have a lot of disk activity going on, but all I can do is to make a stab in the dark not knowing the above details. 

 My version of Office 2007 has an app called Office Diagnostics under Start -> All Programs -> Microsoft Office -> Microsoft Office Tools.  If you have that, you should run it and see if it spots a problem.


Everyone with a computer should back his system up to an external hard drive regularly.  :thumbsup:

#3 Darktune

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Posted 19 June 2014 - 09:43 AM

Hey

Just to add to the above, can you use any other office product okay? 

 

Excel for example.


It's very hard to imagine all the crazy things that things really are like. 

Electrons act like waves.. no they don't exactly, they act like particles.. no they don't exactly.

Words and ideas can change the world.


#4 dcstim

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Posted 19 June 2014 - 10:00 AM

Windows 8

 

Asus Laptop

1.50GHz Intel ® Celeron ® CPU 1007u

4.00GB Ram

64-bit OS x64 based processor

 

I only have Office 2010 loaded apart from the stuff that comes with the machine.



#5 Darktune

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Posted 19 June 2014 - 10:02 AM

Excel is part of Office.

 

Try opening that.


It's very hard to imagine all the crazy things that things really are like. 

Electrons act like waves.. no they don't exactly, they act like particles.. no they don't exactly.

Words and ideas can change the world.


#6 dcstim

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Posted 20 June 2014 - 03:59 AM

Excel seems to open without any issues.  With Word, irrespective of whether I double click a file or open the application and then go to the file it takes ages compared to before!



#7 wpgwpg

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Posted 20 June 2014 - 09:25 AM

 I have to say that 1.50GHz Intel ® Celeron ® CPU 1007u is a pretty slow processor, but since Excel loads OK, you'd expect Word to do the same.

 Do you have those Office Diagnostics under Start -> All Programs -> Microsoft Office -> Microsoft Office Tools I mentioned yesterday?  Have you run them?  We need you to do that if we're going to help you.


Everyone with a computer should back his system up to an external hard drive regularly.  :thumbsup:

#8 dcstim

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Posted 20 June 2014 - 10:35 AM

I can't find them in Windows 8 as there isn't a Start button!



#9 wpgwpg

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Posted 20 June 2014 - 10:56 AM

 There is the Start CHARM in Windows 8.  Wiggle the mouse in the upper right corner of your monitor, and the charms will appear.  The top one is the Search charm.  Type in Office.  Click Microsoft Office Diagnostics.

 

 If you should want to have a Start BUTTON and menu, you can download and install the FREE Classic Shell from classicshell.net.


Edited by wpgwpg, 20 June 2014 - 12:31 PM.

Everyone with a computer should back his system up to an external hard drive regularly.  :thumbsup:

#10 dcstim

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Posted 26 June 2014 - 06:07 AM

Many thanks to wpgwpg and Darktune.  I finally found out the cause of my problem and unfortunately for me it has made me the recipient of the "PC Idiot of the Year" award!  Each time I turn on my laptop I go straight into MS Office which is where most of my work is done.  What I failed to realise is that my anti-virus software was set to do a full scan each time I powered on!  I have now changed the setting and Word/Excel open up without any delay!

 

My apologies if I have wasted anyone's time.

 

Thanks again



#11 Darktune

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Posted 02 July 2014 - 05:04 AM

:clapping: Glad you found your issue. 

 

Don't apologise, these things happen :)


It's very hard to imagine all the crazy things that things really are like. 

Electrons act like waves.. no they don't exactly, they act like particles.. no they don't exactly.

Words and ideas can change the world.





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