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Internet Browser Issues


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10 replies to this topic

#1 davidolson255

davidolson255

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  • Local time:12:56 AM

Posted 18 June 2014 - 10:30 PM

I have a laptop, HP Pavillian 64bit, running Windows 7 Home Edition.  It's mostly used by my mom and she recently decided to remove Firefox and just use Internet Explorer.  The past couple weeks, Internet Explorer hangs and hangs and hangs.  I can barely do anything.  I've tried installing Firefox back on there, but whenever I try to start up a browser session it says Cannot find profile.  Anyways...I could really use some help cleaning it up or something.  I took a look at a few other posts of people using the same laptop with same type of issues and started following the moderators suggestions.  I ran MiniToolBox and am posting the results below.  I'm tempted to run AdwCleaner and Junkware Removal Tool, but figured I should probably stop and wait for some advice from people with more experience than I.

 

 

 

MiniToolBox by Farbar  Version: 13-06-2014

Ran by Karen (administrator) on 18-06-2014 at 23:13:31

Running from "C:\Users\Karen\Desktop"

Microsoft Windows 7 Home Premium  Service Pack 1 (X64)

Boot Mode: Normal

***************************************************************************

 

========================= Flush DNS: ===================================

 

Windows IP Configuration

 

Successfully flushed the DNS Resolver Cache.

 

========================= IE Proxy Settings: ============================== 

 

Proxy is not enabled.

No Proxy Server is set.

 

"Reset IE Proxy Settings": IE Proxy Settings were reset.

========================= Hosts content: =================================

 

127.0.0.1       localhost

 

========================= IP Configuration: ================================

 

Qualcomm Atheros AR9285 802.11b/g/n WiFi Adapter = Wireless Network Connection (Connected)

Realtek PCIe FE Family Controller = Local Area Connection (Media disconnected)

Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 2 (Media disconnected)

 

 

# ----------------------------------

# IPv4 Configuration

# ----------------------------------

pushd interface ipv4

 

reset

set global icmpredirects=enabled

 

 

popd

# End of IPv4 configuration

 

 

 

Windows IP Configuration

 

   Host Name . . . . . . . . . . . . : Karen-PC

   Primary Dns Suffix  . . . . . . . : 

   Node Type . . . . . . . . . . . . : Hybrid

   IP Routing Enabled. . . . . . . . : No

   WINS Proxy Enabled. . . . . . . . : No

 

Wireless LAN adapter Wireless Network Connection 2:

 

   Media State . . . . . . . . . . . : Media disconnected

   Connection-specific DNS Suffix  . : 

   Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter

   Physical Address. . . . . . . . . : 22-4C-E5-8B-E3-E0

   DHCP Enabled. . . . . . . . . . . : Yes

   Autoconfiguration Enabled . . . . : Yes

 

Wireless LAN adapter Wireless Network Connection:

 

   Connection-specific DNS Suffix  . : 

   Description . . . . . . . . . . . : Qualcomm Atheros AR9285 802.11b/g/n WiFi Adapter

   Physical Address. . . . . . . . . : 90-4C-E5-8B-E3-E0

   DHCP Enabled. . . . . . . . . . . : Yes

   Autoconfiguration Enabled . . . . : Yes

   Link-local IPv6 Address . . . . . : fe80::61a5:9686:db11:8037%12(Preferred) 

   IPv4 Address. . . . . . . . . . . : 192.168.1.60(Preferred) 

   Subnet Mask . . . . . . . . . . . : 255.255.255.0

   Lease Obtained. . . . . . . . . . : Wednesday, June 18, 2014 10:16:46 PM

   Lease Expires . . . . . . . . . . : Thursday, June 19, 2014 10:16:46 PM

   Default Gateway . . . . . . . . . : 192.168.1.1

   DHCP Server . . . . . . . . . . . : 192.168.1.1

   DHCPv6 IAID . . . . . . . . . . . : 328223973

   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-12-E6-85-98-00-26-2D-B6-8F-03

   DNS Servers . . . . . . . . . . . : 192.168.1.1

   NetBIOS over Tcpip. . . . . . . . : Enabled

 

Ethernet adapter Local Area Connection:

 

   Media State . . . . . . . . . . . : Media disconnected

   Connection-specific DNS Suffix  . : 

   Description . . . . . . . . . . . : Realtek PCIe FE Family Controller

   Physical Address. . . . . . . . . : 00-26-2D-B6-8F-03

   DHCP Enabled. . . . . . . . . . . : Yes

   Autoconfiguration Enabled . . . . : Yes

 

Tunnel adapter isatap.gateway.2wire.net:

 

   Media State . . . . . . . . . . . : Media disconnected

   Connection-specific DNS Suffix  . : 

   Description . . . . . . . . . . . : Microsoft ISATAP Adapter

   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

   DHCP Enabled. . . . . . . . . . . : No

   Autoconfiguration Enabled . . . . : Yes

 

Tunnel adapter isatap.{62D383FF-1E19-431D-A937-403682F76045}:

 

   Media State . . . . . . . . . . . : Media disconnected

   Connection-specific DNS Suffix  . : 

   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2

   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

   DHCP Enabled. . . . . . . . . . . : No

   Autoconfiguration Enabled . . . . : Yes

 

Tunnel adapter Teredo Tunneling Pseudo-Interface:

 

   Media State . . . . . . . . . . . : Media disconnected

   Connection-specific DNS Suffix  . : 

   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface

   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

   DHCP Enabled. . . . . . . . . . . : No

   Autoconfiguration Enabled . . . . : Yes

Server:  UnKnown

Address:  192.168.1.1

 

Name:    google.com

Addresses:  2607:f8b0:4009:803::1004

 74.125.225.8

 74.125.225.2

 74.125.225.9

 74.125.225.3

 74.125.225.1

 74.125.225.4

 74.125.225.0

 74.125.225.5

 74.125.225.7

 74.125.225.14

 74.125.225.6

 

 

Pinging google.com [173.194.46.99] with 32 bytes of data:

Reply from 173.194.46.99: bytes=32 time=19ms TTL=54

Reply from 173.194.46.99: bytes=32 time=17ms TTL=54

 

Ping statistics for 173.194.46.99:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 17ms, Maximum = 19ms, Average = 18ms

Server:  UnKnown

Address:  192.168.1.1

 

Name:    yahoo.com

Addresses:  98.139.183.24

 98.138.253.109

 206.190.36.45

 

 

Pinging yahoo.com [98.138.253.109] with 32 bytes of data:

Reply from 98.138.253.109: bytes=32 time=56ms TTL=50

Reply from 98.138.253.109: bytes=32 time=37ms TTL=50

 

Ping statistics for 98.138.253.109:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 37ms, Maximum = 56ms, Average = 46ms

 

Pinging 127.0.0.1 with 32 bytes of data:

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

 

Ping statistics for 127.0.0.1:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 0ms, Maximum = 0ms, Average = 0ms

===========================================================================

Interface List

 18...22 4c e5 8b e3 e0 ......Microsoft Virtual WiFi Miniport Adapter

 12...90 4c e5 8b e3 e0 ......Qualcomm Atheros AR9285 802.11b/g/n WiFi Adapter

 10...00 26 2d b6 8f 03 ......Realtek PCIe FE Family Controller

  1...........................Software Loopback Interface 1

 15...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter

 14...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2

 13...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface

===========================================================================

 

IPv4 Route Table

===========================================================================

Active Routes:

Network Destination        Netmask          Gateway       Interface  Metric

          0.0.0.0          0.0.0.0      192.168.1.1     192.168.1.60     25

        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306

        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306

  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306

      192.168.1.0    255.255.255.0         On-link      192.168.1.60    281

     192.168.1.60  255.255.255.255         On-link      192.168.1.60    281

    192.168.1.255  255.255.255.255         On-link      192.168.1.60    281

        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306

        224.0.0.0        240.0.0.0         On-link      192.168.1.60    281

  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306

  255.255.255.255  255.255.255.255         On-link      192.168.1.60    281

===========================================================================

Persistent Routes:

  None

 

IPv6 Route Table

===========================================================================

Active Routes:

 If Metric Network Destination      Gateway

  1    306 ::1/128                  On-link

 12    281 fe80::/64                On-link

 12    281 fe80::61a5:9686:db11:8037/128

                                    On-link

  1    306 ff00::/8                 On-link

 12    281 ff00::/8                 On-link

===========================================================================

Persistent Routes:

  None

========================= Winsock entries =====================================

 

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)

Catalog5 02 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog5 03 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)

Catalog5 04 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)

Catalog5 05 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)

Catalog5 06 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)

Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog9 11 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog9 12 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog9 13 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog9 14 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog9 15 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog9 16 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog9 17 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog9 18 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog9 19 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog9 20 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)

x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)

x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)

x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)

x64-Catalog5 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)

x64-Catalog5 07 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171392] (Microsoft Corp.)

x64-Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171392] (Microsoft Corp.)

x64-Catalog9 01 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog9 02 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog9 03 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog9 04 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog9 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog9 06 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog9 07 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog9 08 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog9 09 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog9 10 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

 

========================= Event log errors: ===============================

 

Application errors:

==================

Error: (06/18/2014 10:45:45 PM) (Source: Microsoft-Windows-RestartManager) (User: Karen-PC)

Description: Application or service 'Apple Mobile Device' could not be restarted.

 

Error: (06/18/2014 10:18:02 PM) (Source: Application Hang) (User: )

Description: The program iexplore.exe version 11.0.9600.17126 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

 

Process ID: 77c

 

Start Time: 01cf8b57629c10e9

 

Termination Time: 40

 

Application Path: C:\Program Files\Internet Explorer\iexplore.exe

 

Report Id: e79f5f1f-f757-11e3-a807-00262db68f03

 

Error: (06/18/2014 07:46:52 PM) (Source: Application Hang) (User: )

Description: The program iexplore.exe version 11.0.9600.17126 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

 

Process ID: 1028

 

Start Time: 01cf8b4c334bd8a3

 

Termination Time: 0

 

Application Path: C:\Program Files\Internet Explorer\iexplore.exe

 

Report Id:

 

Error: (06/18/2014 07:22:28 PM) (Source: Application Hang) (User: )

Description: The program iexplore.exe version 11.0.9600.17126 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

 

Process ID: 1368

 

Start Time: 01cf8b47c08d89f0

 

Termination Time: 33

 

Application Path: C:\Program Files\Internet Explorer\iexplore.exe

 

Report Id: 61b62e21-f73f-11e3-a807-00262db68f03

 

Error: (06/18/2014 02:51:39 PM) (Source: Application Hang) (User: )

Description: The program iexplore.exe version 11.0.9600.17126 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

 

Process ID: f58

 

Start Time: 01cf8b251fd33953

 

Termination Time: 33

 

Application Path: C:\Program Files\Internet Explorer\iexplore.exe

 

Report Id:

 

Error: (06/17/2014 05:23:10 PM) (Source: Application Hang) (User: )

Description: The program iexplore.exe version 11.0.9600.17126 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

 

Process ID: fac

 

Start Time: 01cf8a71fdde1c3e

 

Termination Time: 0

 

Application Path: C:\Program Files\Internet Explorer\iexplore.exe

 

Report Id:

 

Error: (06/13/2014 04:48:12 PM) (Source: SideBySide) (User: )

Description: Activation context generation failed for "assemblyIdentity1".Error in manifest or policy file "assemblyIdentity2" on line assemblyIdentity3.

The value "MAJOR_VERSION.MINOR_VERSION.BUILD_NUMBER_MAJOR.BUILD_NUMBER_MINOR" of attribute "version" in element "assemblyIdentity" is invalid.

 

Error: (06/12/2014 09:12:46 AM) (Source: Application Hang) (User: )

Description: The program iexplore.exe version 11.0.9600.17126 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

 

Process ID: 98

 

Start Time: 01cf863f2b51f191

 

Termination Time: 60

 

Application Path: C:\Program Files\Internet Explorer\iexplore.exe

 

Report Id:

 

Error: (06/12/2014 01:43:29 AM) (Source: SideBySide) (User: )

Description: Activation context generation failed for "assemblyIdentity1".Error in manifest or policy file "assemblyIdentity2" on line assemblyIdentity3.

The value "MAJOR_VERSION.MINOR_VERSION.BUILD_NUMBER_MAJOR.BUILD_NUMBER_MINOR" of attribute "version" in element "assemblyIdentity" is invalid.

 

Error: (06/11/2014 11:20:40 PM) (Source: Application Error) (User: )

Description: Faulting application name: procexp64.exe, version: 15.40.0.0, time stamp: 0x51f7e32c

Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000

Exception code: 0xc0000005

Fault offset: 0x00000000773a000a

Faulting process id: 0x914

Faulting application start time: 0xprocexp64.exe0

Faulting application path: procexp64.exe1

Faulting module path: procexp64.exe2

Report Id: procexp64.exe3

 

 

System errors:

=============

Error: (06/18/2014 10:45:45 PM) (Source: Service Control Manager) (User: )

Description: The Apple Mobile Device service failed to start due to the following error: 

%%1053

 

Error: (06/18/2014 10:45:45 PM) (Source: Service Control Manager) (User: )

Description: A timeout was reached (30000 milliseconds) while waiting for the Apple Mobile Device service to connect.

 

Error: (06/18/2014 10:37:06 PM) (Source: Service Control Manager) (User: )

Description: The Apple Mobile Device service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 60000 milliseconds: Restart the service.

 

Error: (06/18/2014 02:33:33 PM) (Source: Service Control Manager) (User: )

Description: The Internet Connection Sharing (ICS) service depends on the Remote Access Connection Manager service which failed to start because of the following error: 

%%1058

 

Error: (06/18/2014 02:33:12 PM) (Source: EventLog) (User: )

Description: The previous system shutdown at 2:32:00 PM on ‎6/‎18/‎2014 was unexpected.

 

Error: (06/18/2014 02:27:03 PM) (Source: Service Control Manager) (User: )

Description: The Server service hung on starting.

 

Error: (06/18/2014 02:25:10 PM) (Source: Service Control Manager) (User: )

Description: The Internet Connection Sharing (ICS) service depends on the Remote Access Connection Manager service which failed to start because of the following error: 

%%1058

 

Error: (06/17/2014 05:19:13 PM) (Source: Service Control Manager) (User: )

Description: The Internet Connection Sharing (ICS) service depends on the Remote Access Connection Manager service which failed to start because of the following error: 

%%1058

 

Error: (06/16/2014 09:40:02 PM) (Source: Service Control Manager) (User: )

Description: The Internet Connection Sharing (ICS) service depends on the Remote Access Connection Manager service which failed to start because of the following error: 

%%1058

 

Error: (06/14/2014 10:13:32 AM) (Source: Service Control Manager) (User: )

Description: The Internet Connection Sharing (ICS) service depends on the Remote Access Connection Manager service which failed to start because of the following error: 

%%1058

 

 

Microsoft Office Sessions:

=========================

Error: (06/18/2014 10:45:45 PM) (Source: Microsoft-Windows-RestartManager)(User: Karen-PC)

Description: 0AppleMobileDeviceService.exeApple Mobile Device03026217835840

 

Error: (06/18/2014 10:18:02 PM) (Source: Application Hang)(User: )

Description: iexplore.exe11.0.9600.1712677c01cf8b57629c10e940C:\Program Files\Internet Explorer\iexplore.exee79f5f1f-f757-11e3-a807-00262db68f03

 

Error: (06/18/2014 07:46:52 PM) (Source: Application Hang)(User: )

Description: iexplore.exe11.0.9600.17126102801cf8b4c334bd8a30C:\Program Files\Internet Explorer\iexplore.exe

 

Error: (06/18/2014 07:22:28 PM) (Source: Application Hang)(User: )

Description: iexplore.exe11.0.9600.17126136801cf8b47c08d89f033C:\Program Files\Internet Explorer\iexplore.exe61b62e21-f73f-11e3-a807-00262db68f03

 

Error: (06/18/2014 02:51:39 PM) (Source: Application Hang)(User: )

Description: iexplore.exe11.0.9600.17126f5801cf8b251fd3395333C:\Program Files\Internet Explorer\iexplore.exe

 

Error: (06/17/2014 05:23:10 PM) (Source: Application Hang)(User: )

Description: iexplore.exe11.0.9600.17126fac01cf8a71fdde1c3e0C:\Program Files\Internet Explorer\iexplore.exe

 

Error: (06/13/2014 04:48:12 PM) (Source: SideBySide)(User: )

Description: assemblyIdentityversionMAJOR_VERSION.MINOR_VERSION.BUILD_NUMBER_MAJOR.BUILD_NUMBER_MINORc:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR.dllc:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR.dll3

 

Error: (06/12/2014 09:12:46 AM) (Source: Application Hang)(User: )

Description: iexplore.exe11.0.9600.171269801cf863f2b51f19160C:\Program Files\Internet Explorer\iexplore.exe

 

Error: (06/12/2014 01:43:29 AM) (Source: SideBySide)(User: )

Description: assemblyIdentityversionMAJOR_VERSION.MINOR_VERSION.BUILD_NUMBER_MAJOR.BUILD_NUMBER_MINORc:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR.dllc:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR.dll3

 

Error: (06/11/2014 11:20:40 PM) (Source: Application Error)(User: )

Description: procexp64.exe15.40.0.051f7e32cunknown0.0.0.000000000c000000500000000773a000a91401cf85ed451c0b5aC:\Users\Karen\AppData\Local\Temp\procexp64.exeunknown8733ab0f-f1e0-11e3-ad7a-00262db68f03

 

 

CodeIntegrity Errors:

===================================

  Date: 2013-12-28 22:27:16.769

  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\Common Files\McAfee\VSCore_3_8\VSCC65B.tmp\vscore\mfeelamk.sys because the set of per-page image hashes could not be found on the system.

 

  Date: 2013-12-28 22:27:16.769

  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\Common Files\McAfee\VSCore_3_8\VSCC65B.tmp\vscore\mfeelamk.sys because the set of per-page image hashes could not be found on the system.

 

  Date: 2013-12-28 22:27:16.754

  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\Common Files\McAfee\VSCore_3_8\VSCC65B.tmp\vscore\mfeelamk.sys because the set of per-page image hashes could not be found on the system.

 

  Date: 2013-12-28 22:27:16.754

  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\Common Files\McAfee\VSCore_3_8\VSCC65B.tmp\vscore\mfeelamk.sys because the set of per-page image hashes could not be found on the system.

 

  Date: 2013-11-26 06:50:46.162

  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

 

  Date: 2013-11-26 06:50:45.678

  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

 

  Date: 2013-09-12 03:14:00.028

  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

 

  Date: 2013-09-12 03:13:59.575

  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

 

  Date: 2013-09-11 22:46:08.496

  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\Common Files\McAfee\VSCore\mfeelamk.sys because the set of per-page image hashes could not be found on the system.

 

  Date: 2013-09-11 22:46:08.493

  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\Common Files\McAfee\VSCore\mfeelamk.sys because the set of per-page image hashes could not be found on the system.

 

 

 

=========================== Installed Programs ============================

64 Bit HP CIO Components Installer (Version: 7.2.8 - Hewlett-Packard) Hidden

Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 1.5.0.7220 - Adobe Systems Inc.)

Adobe AIR (x32 Version: 1.5.0.7220 - Adobe Systems Inc.) Hidden

Adobe Reader XI (11.0.06) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.06 - Adobe Systems Incorporated)

Adobe Shockwave Player (HKLM-x32\...\{AD72CFB4-C2BF-424E-9DF0-C7BAD1F30A11}) (Version: 11.0 - Adobe Systems, Inc.)

Atheros Driver Installation Program (HKLM-x32\...\{C3A32068-8AB1-4327-BB16-BED9C6219DC7}) (Version: 9.0 - Atheros)

avast! Free Antivirus (HKLM-x32\...\Avast) (Version: 9.0.2018 - Avast Software)

Bing Rewards Client Installer (x32 Version: 16.0.345.0 - Microsoft Corporation) Hidden

BufferChm (x32 Version: 130.0.331.000 - Hewlett-Packard) Hidden

C4600 (x32 Version: 130.0.425.000 - Hewlett-Packard) Hidden

CCleaner (HKLM\...\CCleaner) (Version: 4.05 - Piriform)

Conexant HD Audio (HKLM\...\CNXT_AUDIO_HDA) (Version: 4.98.60.50 - Conexant)

D3DX10 (x32 Version: 15.4.2368.0902 - Microsoft) Hidden

Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{6BDEB2BD-7C8B-4734-9E2F-E9EDC9D6C844}) (Version:  - Microsoft)

Destinations (x32 Version: 140.0.77.000 - Hewlett-Packard) Hidden

DeviceDiscovery (x32 Version: 130.0.372.000 - Hewlett-Packard) Hidden

GPBaseService2 (x32 Version: 130.0.371.000 - Hewlett-Packard) Hidden

HDAUDIO Soft Data Fax Modem with SmartCP (HKLM\...\CNXT_MODEM_HDA_HSF) (Version: 7.80.4.50 - Conexant Systems)

HP Advisor (HKLM-x32\...\{40FB8D7C-6FF8-4AF2-BC8B-0B1DB32AF04B}) (Version: 3.3.9512.3162 - Hewlett-Packard)

HP Customer Experience Enhancements (x32 Version: 6.0.1.8 - Hewlett-Packard) Hidden

HP Customer Participation Program 13.0 (HKLM\...\HPExtendedCapabilities) (Version: 13.0 - HP)

HP Imaging Device Functions 13.0 (HKLM\...\HP Imaging Device Functions) (Version: 13.0 - HP)

HP Photo Creations (HKLM-x32\...\HP Photo Creations) (Version: 1.0.0.3781 - HP Photo Creations Powered by RocketLife)

HP Photosmart C4600 All-In-One Driver Software 13.0 Rel .5 (HKLM\...\{44C81D1A-0520-49BB-B510-98B8DD414EA1}) (Version: 13.0 - HP)

HP Print Projects 1.0 (HKLM\...\HP Print Projects) (Version: 1.0 - HP)

HP Quick Launch Buttons (HKLM-x32\...\{34D2AB40-150D-475D-AE32-BD23FB5EE355}) (Version: 6.50.16.1 - Hewlett-Packard Company)

HP Setup (HKLM-x32\...\{17B4760F-334B-475D-829F-1A3E94A6A4E6}) (Version: 1.2.3560.3170 - Hewlett-Packard)

HP Smart Web Printing 4.60 (HKLM\...\HP Smart Web Printing) (Version: 4.60 - HP)

HP Solution Center 13.0 (HKLM\...\HP Solution Center & Imaging Support Tools) (Version: 13.0 - HP)

HP Update (HKLM-x32\...\{2EFA4E4C-7B5F-48F7-A1C0-1AA882B7A9C3}) (Version: 5.003.001.001 - Hewlett-Packard)

HP User Guides 0156 (HKLM-x32\...\{64A7418C-6BD4-48BE-A2E3-CAEC3BCD9E81}) (Version: 1.02.0001 - Hewlett-Packard)

HP Wireless Assistant (HKLM-x32\...\{4E432692-A736-4F77-AF77-F9078CF88D31}) (Version: 3.50.11.2 - Hewlett-Packard)

HPDiagnosticAlert (x32 Version: 1.00.0000 - Microsoft) Hidden

HPPhotoGadget (x32 Version: 130.0.282.000 - Hewlett-Packard) Hidden

hpPrintProjects (x32 Version: 130.0.303.000 - Hewlett-Packard) Hidden

HPProductAssistant (x32 Version: 130.0.371.000 - Hewlett-Packard) Hidden

HPSSupply (x32 Version: 130.0.371.000 - Hewlett-Packard) Hidden

hpWLPGInstaller (x32 Version: 130.0.303.000 - Hewlett-Packard) Hidden

Intel® Graphics Media Accelerator Driver (HKLM\...\HDMI) (Version: 8.15.10.2202 - Intel Corporation)

Internet TV for Windows Media Center (HKLM-x32\...\{9D318C86-AF4C-409F-A6AC-7183FF4CF424}) (Version: 4.2.2.0 - Microsoft Corporation)

Java 7 Update 51 (64-bit) (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F86417051FF}) (Version: 7.0.510 - Oracle)

Java Auto Updater (x32 Version: 2.1.9.8 - Sun Microsystems, Inc.) Hidden

Java™ 6 Update 20 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83216020F0}) (Version: 6.0.200 - Sun Microsystems, Inc.)

Junk Mail filter update (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden

MarketResearch (x32 Version: 130.0.374.000 - Hewlett-Packard) Hidden

Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)

Microsoft .NET Framework 4.5.1 (Version: 4.5.50938 - Microsoft Corporation) Hidden

Microsoft Application Error Reporting (Version: 12.0.6015.5000 - Microsoft Corporation) Hidden

Microsoft Office Access MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden

Microsoft Office Access Setup Metadata MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden

Microsoft Office Excel MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden

Microsoft Office Home and Student 2010 (HKLM-x32\...\Office14.SingleImage) (Version: 14.0.7015.1000 - Microsoft Corporation)

Microsoft Office Office 64-bit Components 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden

Microsoft Office OneNote MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden

Microsoft Office Outlook MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden

Microsoft Office PowerPoint MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden

Microsoft Office Proof (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden

Microsoft Office Proof (French) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden

Microsoft Office Proof (Spanish) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden

Microsoft Office Proofing (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden

Microsoft Office Publisher MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden

Microsoft Office Shared 64-bit MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden

Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden

Microsoft Office Shared MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden

Microsoft Office Shared Setup Metadata MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden

Microsoft Office Single Image 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden

Microsoft Office Word MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden

Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30214.0 - Microsoft Corporation)

Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)

Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053 (HKLM\...\{B6E3757B-5E77-3915-866A-CCFC4B8D194C}) (Version: 8.0.50727.4053 - Microsoft Corporation)

Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (HKLM-x32\...\{770657D0-A123-3C07-8E44-1C83EC895118}) (Version: 8.0.50727.4053 - Microsoft Corporation)

Microsoft Visual C++ 2005 Redistributable - KB2467175 (HKLM-x32\...\{a0fe116e-9a8a-466f-aee0-625cb7c207e3}) (Version: 8.0.51011 - Microsoft Corporation)

Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)

Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{071c9b48-7c32-4621-a0ac-3f809523288f}) (Version: 8.0.56336 - Microsoft Corporation)

Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)

Microsoft Visual C++ 2008 Redistributable - KB2467174 - x64 9.0.30729.5570 (HKLM\...\{8338783A-0968-3B85-AFC7-BAAE0A63DC50}) (Version: 9.0.30729.5570 - Microsoft Corporation)

Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (HKLM-x32\...\{86CE85E6-DBAC-3FFD-B977-E4B79F83C909}) (Version: 9.0.30729.5570 - Microsoft Corporation)

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)

Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)

MSVCRT (x32 Version: 15.4.2862.0708 - Microsoft) Hidden

MSVCRT_amd64 (x32 Version: 15.4.2862.0708 - Microsoft) Hidden

MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)

MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)

PS_AIO_05_C4600_Software_Min (x32 Version: 130.0.425.000 - Hewlett-Packard) Hidden

QLBCASL (x32 Version: 6.40.17.2 - Hewlett-Packard) Hidden

Realtek 8136 8168 8169 Ethernet Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 1.00.0007 - Realtek)

Realtek USB 2.0 Card Reader (HKLM-x32\...\{96AE7E41-E34E-47D0-AC07-1091A8127911}) (Version: 6.1.7100.30093 - Realtek Semiconductor Corp.)

Recovery Manager (x32 Version: 5.5.2202 - CyberLink Corp.) Hidden

Scan (x32 Version: 140.0.80.000 - Hewlett-Packard) Hidden

Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{DE28B448-32E8-4E8F-84F0-A52B21A49B5B}) (Version:  - Microsoft)

Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (x32 Version:  - Microsoft) Hidden

Shop for HP Supplies (HKLM\...\Shop for HP Supplies) (Version: 13.0 - HP)

Skype™ 6.3 (HKLM-x32\...\{4E76FF7E-AEBA-4C87-B788-CD47E5425B9D}) (Version: 6.3.105 - Skype Technologies S.A.)

SmartWebPrinting (x32 Version: 140.0.186.000 - Hewlett-Packard) Hidden

SolutionCenter (x32 Version: 130.0.373.000 - Hewlett-Packard) Hidden

Status (x32 Version: 130.0.373.000 - Hewlett-Packard) Hidden

SUPERAntiSpyware (HKLM\...\{CDDCBBF1-2703-46BC-938B-BCC81A1EEAAA}) (Version: 5.6.1040 - SUPERAntiSpyware.com)

Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 13.2.2.0 - Synaptics Incorporated)

TeamViewer 9 (HKLM-x32\...\TeamViewer 9) (Version: 9.0.29327 - TeamViewer)

Toolbox (x32 Version: 130.0.648.000 - Hewlett-Packard) Hidden

TrayApp (x32 Version: 130.0.376.000 - Hewlett-Packard) Hidden

Update for Microsoft Access 2010 (KB2553446) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{B4A38370-2ADB-46B0-A1B0-0C4A2F7DCA31}) (Version:  - Microsoft)

Update for Microsoft Filter Pack 2.0 (KB2810071) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{001E8BF3-EDC3-4D5E-9C11-1D0E599B6497}) (Version:  - Microsoft)

Update for Microsoft Filter Pack 2.0 (KB2878281) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.SingleImage_{302A8FE3-EBF5-486C-A431-16A1CD914443}) (Version:  - Microsoft)

Update for Microsoft Office 2010 (KB2494150) (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{3FCFD88F-4D13-4F38-8625-ABABEA7F61EA}) (Version:  - Microsoft)

Update for Microsoft Office 2010 (KB2589298) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{DADF7E25-FFA4-4D02-BE84-1DAE62C18516}) (Version:  - Microsoft)

Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.SingleImage_{F4284D93-7AE8-4309-8CF3-9AD394F35F3A}) (Version:  - Microsoft)

Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{F4284D93-7AE8-4309-8CF3-9AD394F35F3A}) (Version:  - Microsoft)

Update for Microsoft Office 2010 (KB2589375) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{287A1E92-9E41-4BC1-8920-B3D0E9220800}) (Version:  - Microsoft)

Update for Microsoft Office 2010 (KB2597087) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{9D69691D-823D-4C3E-9B12-563A3F520366}) (Version:  - Microsoft)

Update for Microsoft Office 2010 (KB2760598) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.SingleImage_{ECFE33A3-B8B7-439A-ADE4-59FBD29EF9B8}) (Version:  - Microsoft)

Update for Microsoft Office 2010 (KB2760598) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{ECFE33A3-B8B7-439A-ADE4-59FBD29EF9B8}) (Version:  - Microsoft)

Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{35698CB7-AAA2-4577-B505-DBFF504AEF23}) (Version:  - Microsoft)

Update for Microsoft Office 2010 (KB2794737) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{5AA578BB-759C-40FD-9661-A737C0884541}) (Version:  - Microsoft)

Update for Microsoft Office 2010 (KB2826026) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{D7D96A96-F61F-48AD-B2DC-4F4B6938D2AB}) (Version:  - Microsoft)

Update for Microsoft Office 2010 (KB2850079) 32-Bit Edition (HKLM-x32\...\{90140000-001F-040C-0000-0000000FF1CE}_Office14.SingleImage_{82F87E28-B18E-46D6-A399-E2F19CF5949B}) (Version:  - Microsoft)

Update for Microsoft Office 2010 (KB2850079) 32-Bit Edition (HKLM-x32\...\{90140000-001F-0C0A-0000-0000000FF1CE}_Office14.SingleImage_{5E8EB600-8B94-429E-873E-98369C6DC1BC}) (Version:  - Microsoft)

Update for Microsoft OneNote 2010 (KB2810072) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{3EFF1957-7DEA-4C7A-8E9C-2D6D58E4B2ED}) (Version:  - Microsoft)

Update for Microsoft OneNote 2010 (KB2837595) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.SingleImage_{51CCA922-A0CC-47C4-8910-6936D97CAC2E}) (Version:  - Microsoft)

Update for Microsoft Outlook 2010 (KB2687567) 32-Bit Edition (HKLM-x32\...\{90140000-001A-0409-0000-0000000FF1CE}_Office14.SingleImage_{DCE104A1-1875-4469-A83D-A5BFA6C4640F}) (Version:  - Microsoft)

Update for Microsoft PowerPoint 2010 (KB2553145) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{190EC86F-5867-4D7A-B9F3-D14D82C26F3D}) (Version:  - Microsoft)

Update for Microsoft PowerPoint 2010 (KB2837579) 32-Bit Edition (HKLM-x32\...\{90140000-0018-0409-0000-0000000FF1CE}_Office14.SingleImage_{334AA0A1-2BB1-4D74-B66A-2B2C4D9C2C87}) (Version:  - Microsoft)

Update for Microsoft SharePoint Workspace 2010 (KB2760601) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.SingleImage_{F9F5A080-AF38-4966-9A6B-C43DCA465035}) (Version:  - Microsoft)

Update for Microsoft Visio Viewer 2010 (KB2810066) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{8C55AA83-54C2-4236-A622-78440A411DC5}) (Version:  - Microsoft)

Update for Microsoft Word 2010 (KB2827323) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{2B7EA7DF-B822-4C58-B90A-961B6BAF454B}) (Version:  - Microsoft)

VirusTotal Uploader 2.2 (HKLM-x32\...\VTUploader) (Version:  - )

WebReg (x32 Version: 130.0.132.017 - Hewlett-Packard) Hidden

Windows Live Communications Platform (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden

Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 15.4.3555.0308 - Microsoft Corporation)

Windows Live Essentials (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden

Windows Live ID Sign-in Assistant (Version: 7.250.4232.0 - Microsoft Corporation) Hidden

Windows Live Installer (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden

Windows Live Language Selector (Version: 15.4.3555.0308 - Microsoft Corporation) Hidden

Windows Live Mail (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden

Windows Live Messenger (x32 Version: 15.4.3538.0513 - Microsoft Corporation) Hidden

Windows Live MIME IFilter (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden

Windows Live Movie Maker (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden

Windows Live Photo Common (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden

Windows Live Photo Gallery (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden

Windows Live PIMT Platform (x32 Version: 15.4.3508.1109 - Microsoft Corporation) Hidden

Windows Live SOXE (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden

Windows Live SOXE Definitions (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden

Windows Live UX Platform (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden

Windows Live UX Platform Language Pack (x32 Version: 15.4.3508.1109 - Microsoft Corporation) Hidden

Windows Live Writer (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden

Windows Live Writer Resources (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden

Windows Media Center Add-in for Flash (HKLM-x32\...\{E2D09AC2-4153-4817-AAEB-24F92A8BCE88}) (Version: 4.1.2.0 - Microsoft Corporation)

Windows Media Center Add-in for Silverlight (HKLM-x32\...\{0EDBEB2B-7C8D-42E6-8312-0F84394A3223}) (Version: 4.7.3.0 - Microsoft Corporation)

Yahoo! Detect (HKLM-x32\...\YTdetect) (Version:  - )

 

========================= Memory info: ===================================

 

Percentage of memory in use: 53%

Total physical RAM: 3999.19 MB

Available physical RAM: 1878.59 MB

Total Pagefile: 7996.56 MB

Available Pagefile: 5995.29 MB

Total Virtual: 4095.88 MB

Available Virtual: 3971.15 MB

 

========================= Partitions: =====================================

 

1 Drive c: () (Fixed) (Total:285.51 GB) (Free:211.63 GB) NTFS

2 Drive d: (RECOVERY) (Fixed) (Total:12.38 GB) (Free:2.04 GB) NTFS

 

========================= Users: ========================================

 

User accounts for \\KAREN-PC

 

Administrator            Dave                     Guest                    

Jim                      Karen                    

 

 

**** End of log ****

 


BC AdBot (Login to Remove)

 


#2 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,716 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:09:56 PM

Posted 19 June 2014 - 07:39 PM

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2 SecurityCheck may produce some false warning(s), so leave the results reading to me.

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
  • List Restore Points

Click Go and post the result.

p22002970.gif Please download Malwarebytes Anti-Malware to your desktop.
NOTE. If you already have MBAM 2.0 installed scroll down.

  • Double-click mb3-setup-1878.1878-3.5.1.2522.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to the following:

    • Launch Malwarebytes Anti-Malware
    • A 14 day trial of the Premium features is pre-selected. You may deselect this if you wish, and it will not diminish the scanning and removal capabilities of the program.

  • Click Finish.
  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.



If you already have MBAM 2.0 installed:

  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.


How to get logs:
(Export log to save as txt)


  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the Scan Log which shows the Date and time of the scan just performed.
  • Click 'Export'.
  • Click 'Text file (*.txt)'
  • In the Save File dialog box which appears, click on Desktop.
  • In the File name: box type a name for your scan log.
  • A message box named 'File Saved' should appear stating "Your file has been successfully exported".
  • Click Ok
  • Attach that saved log to your next reply.



(Copy to clipboard for pasting into forum replies or tickets)

  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the scan log which shows the Date and time of the scan just performed.
  • Click 'Copy to Clipboard'
  • Paste the contents of the clipboard into your reply.


p22002970.gifDownload Malwarebytes Anti-Rootkit from HERE to your Desktop.
  • Unzip downloaded file.
  • Open the folder where the contents were unzipped and run mbar.exe
  • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
  • DO NOT click on the Cleanup button. Simply exit the program.
  • When done, please post the two logs produced they will be in the MBAR folder..... mbar-log-xxxxx.txt and system-log.txt


p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.
Do NOT use spoilers.
Do NOT edit your reply to post additional logs. Create new reply. I'll not get any email notifications about edits so I won't know you posted something new.


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#3 davidolson255

davidolson255
  • Topic Starter

  • Members
  • 42 posts
  • OFFLINE
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  • Gender:Male
  • Location:USA
  • Local time:12:56 AM

Posted 19 June 2014 - 11:33 PM

p22002970.gif Security Check

 

 Results of screen317's Security Check version 0.99.85  

 Windows 7 Service Pack 1 x64 (UAC is enabled)  

 Internet Explorer 11  

``````````````Antivirus/Firewall Check:`````````````` 

 Windows Firewall Enabled!  

avast! Antivirus   

 Antivirus up to date!   

`````````Anti-malware/Other Utilities Check:````````` 

 VirusTotal Uploader 2.2   

 Java™ 6 Update 20  

 Java version out of Date! 

 Adobe Reader XI  

````````Process Check: objlist.exe by Laurent````````  

 AVAST Software Avast AvastSvc.exe  

 AVAST Software Avast avastui.exe  

`````````````````System Health check````````````````` 

 Total Fragmentation on Drive C: 0% 

````````````````````End of Log`````````````````````` 

 
 
 
p22002970.gif Farbar Service Scanner
 

Farbar Service Scanner Version: 10-06-2014
Ran by Karen (administrator) on 20-06-2014 at 00:04:45
Running from "C:\Users\Karen\Desktop"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************
 
Internet Services:
============
 
Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.
 
 
Windows Firewall:
=============
 
Firewall Disabled Policy: 
==================
 
 
System Restore:
============
 
System Restore Disabled Policy: 
========================
 
 
Action Center:
============
 
 
Windows Update:
============
 
Windows Autoupdate Disabled Policy: 
============================
 
 
Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
Checking Start type: ATTENTION!=====> Unable to open WinDefend registry key. The service key does not exist.
Checking ImagePath: ATTENTION!=====> Unable to open WinDefend registry key. The service key does not exist.
Checking ServiceDll: ATTENTION!=====> Unable to open WinDefend registry key. The service key does not exist.
 
 
Other Services:
==============
 
 
File Check:
========
C:\Windows\System32\nsisvc.dll => File is digitally signed
C:\Windows\System32\drivers\nsiproxy.sys => File is digitally signed
C:\Windows\System32\dhcpcore.dll => File is digitally signed
C:\Windows\System32\drivers\afd.sys => File is digitally signed
C:\Windows\System32\drivers\tdx.sys => File is digitally signed
C:\Windows\System32\Drivers\tcpip.sys => File is digitally signed
C:\Windows\System32\dnsrslvr.dll => File is digitally signed
C:\Windows\System32\mpssvc.dll => File is digitally signed
C:\Windows\System32\bfe.dll => File is digitally signed
C:\Windows\System32\drivers\mpsdrv.sys => File is digitally signed
C:\Windows\System32\SDRSVC.dll => File is digitally signed
C:\Windows\System32\vssvc.exe => File is digitally signed
C:\Windows\System32\wscsvc.dll => File is digitally signed
C:\Windows\System32\wbem\WMIsvc.dll => File is digitally signed
C:\Windows\System32\wuaueng.dll => File is digitally signed
C:\Windows\System32\qmgr.dll => File is digitally signed
C:\Windows\System32\es.dll => File is digitally signed
C:\Windows\System32\cryptsvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed
C:\Windows\System32\ipnathlp.dll => File is digitally signed
C:\Windows\System32\iphlpsvc.dll => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed
 
 
**** End of log ****

 

 

p22002970.gif MiniToolBox

 

MiniToolBox by Farbar  Version: 18-06-2014 01

Ran by Karen (administrator) on 20-06-2014 at 00:07:01

Running from "C:\Users\Karen\Desktop"

Microsoft Windows 7 Home Premium  Service Pack 1 (X64)

Boot Mode: Normal

***************************************************************************

 

========================= IE Proxy Settings: ============================== 

 

Proxy is not enabled.

No Proxy Server is set.

========================= Hosts content: =================================

 

127.0.0.1       localhost

 

========================= IP Configuration: ================================

 

Qualcomm Atheros AR9285 802.11b/g/n WiFi Adapter = Wireless Network Connection (Connected)

Realtek PCIe FE Family Controller = Local Area Connection (Media disconnected)

Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 2 (Media disconnected)

 

 

# ----------------------------------

# IPv4 Configuration

# ----------------------------------

pushd interface ipv4

 

reset

set global icmpredirects=enabled

 

 

popd

# End of IPv4 configuration

 

 

 

Windows IP Configuration

 

   Host Name . . . . . . . . . . . . : Karen-PC

   Primary Dns Suffix  . . . . . . . : 

   Node Type . . . . . . . . . . . . : Hybrid

   IP Routing Enabled. . . . . . . . : No

   WINS Proxy Enabled. . . . . . . . : No

 

Wireless LAN adapter Wireless Network Connection 2:

 

   Media State . . . . . . . . . . . : Media disconnected

   Connection-specific DNS Suffix  . : 

   Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter

   Physical Address. . . . . . . . . : 22-4C-E5-8B-E3-E0

   DHCP Enabled. . . . . . . . . . . : Yes

   Autoconfiguration Enabled . . . . : Yes

 

Wireless LAN adapter Wireless Network Connection:

 

   Connection-specific DNS Suffix  . : 

   Description . . . . . . . . . . . : Qualcomm Atheros AR9285 802.11b/g/n WiFi Adapter

   Physical Address. . . . . . . . . : 90-4C-E5-8B-E3-E0

   DHCP Enabled. . . . . . . . . . . : Yes

   Autoconfiguration Enabled . . . . : Yes

   Link-local IPv6 Address . . . . . : fe80::61a5:9686:db11:8037%12(Preferred) 

   IPv4 Address. . . . . . . . . . . : 192.168.1.64(Preferred) 

   Subnet Mask . . . . . . . . . . . : 255.255.255.0

   Lease Obtained. . . . . . . . . . : Thursday, June 19, 2014 11:28:26 PM

   Lease Expires . . . . . . . . . . : Friday, June 20, 2014 11:28:26 PM

   Default Gateway . . . . . . . . . : 192.168.1.1

   DHCP Server . . . . . . . . . . . : 192.168.1.1

   DHCPv6 IAID . . . . . . . . . . . : 328223973

   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-12-E6-85-98-00-26-2D-B6-8F-03

   DNS Servers . . . . . . . . . . . : 192.168.1.1

   NetBIOS over Tcpip. . . . . . . . : Enabled

 

Ethernet adapter Local Area Connection:

 

   Media State . . . . . . . . . . . : Media disconnected

   Connection-specific DNS Suffix  . : 

   Description . . . . . . . . . . . : Realtek PCIe FE Family Controller

   Physical Address. . . . . . . . . : 00-26-2D-B6-8F-03

   DHCP Enabled. . . . . . . . . . . : Yes

   Autoconfiguration Enabled . . . . : Yes

 

Tunnel adapter isatap.gateway.2wire.net:

 

   Media State . . . . . . . . . . . : Media disconnected

   Connection-specific DNS Suffix  . : 

   Description . . . . . . . . . . . : Microsoft ISATAP Adapter

   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

   DHCP Enabled. . . . . . . . . . . : No

   Autoconfiguration Enabled . . . . : Yes

 

Tunnel adapter isatap.{62D383FF-1E19-431D-A937-403682F76045}:

 

   Media State . . . . . . . . . . . : Media disconnected

   Connection-specific DNS Suffix  . : 

   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2

   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

   DHCP Enabled. . . . . . . . . . . : No

   Autoconfiguration Enabled . . . . : Yes

 

Tunnel adapter Teredo Tunneling Pseudo-Interface:

 

   Media State . . . . . . . . . . . : Media disconnected

   Connection-specific DNS Suffix  . : 

   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface

   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

   DHCP Enabled. . . . . . . . . . . : No

   Autoconfiguration Enabled . . . . : Yes

Server:  UnKnown

Address:  192.168.1.1

 

Name:    google.com

Addresses:  2607:f8b0:4009:802::1005

 74.125.225.32

 74.125.225.35

 74.125.225.41

 74.125.225.33

 74.125.225.38

 74.125.225.46

 74.125.225.39

 74.125.225.34

 74.125.225.37

 74.125.225.36

 74.125.225.40

 

 

Pinging google.com [74.125.225.105] with 32 bytes of data:

Reply from 74.125.225.105: bytes=32 time=21ms TTL=54

Reply from 74.125.225.105: bytes=32 time=21ms TTL=54

 

Ping statistics for 74.125.225.105:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 21ms, Maximum = 21ms, Average = 21ms

Server:  UnKnown

Address:  192.168.1.1

 

Name:    yahoo.com

Addresses:  206.190.36.45

 98.139.183.24

 98.138.253.109

 

 

Pinging yahoo.com [98.138.253.109] with 32 bytes of data:

Reply from 98.138.253.109: bytes=32 time=40ms TTL=50

Reply from 98.138.253.109: bytes=32 time=37ms TTL=50

 

Ping statistics for 98.138.253.109:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 37ms, Maximum = 40ms, Average = 38ms

 

Pinging 127.0.0.1 with 32 bytes of data:

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

 

Ping statistics for 127.0.0.1:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 0ms, Maximum = 0ms, Average = 0ms

===========================================================================

Interface List

 18...22 4c e5 8b e3 e0 ......Microsoft Virtual WiFi Miniport Adapter

 12...90 4c e5 8b e3 e0 ......Qualcomm Atheros AR9285 802.11b/g/n WiFi Adapter

 10...00 26 2d b6 8f 03 ......Realtek PCIe FE Family Controller

  1...........................Software Loopback Interface 1

 15...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter

 14...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2

 13...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface

===========================================================================

 

IPv4 Route Table

===========================================================================

Active Routes:

Network Destination        Netmask          Gateway       Interface  Metric

          0.0.0.0          0.0.0.0      192.168.1.1     192.168.1.64     25

        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306

        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306

  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306

      192.168.1.0    255.255.255.0         On-link      192.168.1.64    281

     192.168.1.64  255.255.255.255         On-link      192.168.1.64    281

    192.168.1.255  255.255.255.255         On-link      192.168.1.64    281

        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306

        224.0.0.0        240.0.0.0         On-link      192.168.1.64    281

  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306

  255.255.255.255  255.255.255.255         On-link      192.168.1.64    281

===========================================================================

Persistent Routes:

  None

 

IPv6 Route Table

===========================================================================

Active Routes:

 If Metric Network Destination      Gateway

  1    306 ::1/128                  On-link

 12    281 fe80::/64                On-link

 12    281 fe80::61a5:9686:db11:8037/128

                                    On-link

  1    306 ff00::/8                 On-link

 12    281 ff00::/8                 On-link

===========================================================================

Persistent Routes:

  None

========================= Winsock entries =====================================

 

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)

Catalog5 02 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog5 03 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)

Catalog5 04 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)

Catalog5 05 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)

Catalog5 06 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)

Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)

x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)

x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)

x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)

x64-Catalog5 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)

x64-Catalog5 07 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171392] (Microsoft Corp.)

x64-Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171392] (Microsoft Corp.)

x64-Catalog9 01 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog9 02 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog9 03 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog9 04 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog9 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog9 06 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog9 07 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog9 08 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog9 09 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog9 10 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

 

========================= Event log errors: ===============================

 

Application errors:

==================

Error: (06/19/2014 03:11:04 PM) (Source: Application Error) (User: )

Description: Faulting application name: iexplore.exe, version: 11.0.9600.17126, time stamp: 0x53882d40

Faulting module name: ntdll.dll, version: 6.1.7601.18247, time stamp: 0x521eaf24

Exception code: 0xc000000d

Fault offset: 0x0000000000078fd1

Faulting process id: 0x1274

Faulting application start time: 0xiexplore.exe0

Faulting application path: iexplore.exe1

Faulting module path: iexplore.exe2

Report Id: iexplore.exe3

 

Error: (06/19/2014 00:45:56 AM) (Source: SideBySide) (User: )

Description: Activation context generation failed for "assemblyIdentity1".Error in manifest or policy file "assemblyIdentity2" on line assemblyIdentity3.

The value "MAJOR_VERSION.MINOR_VERSION.BUILD_NUMBER_MAJOR.BUILD_NUMBER_MINOR" of attribute "version" in element "assemblyIdentity" is invalid.

 

 

System errors:

=============

Error: (06/19/2014 11:28:27 PM) (Source: Service Control Manager) (User: )

Description: The Internet Connection Sharing (ICS) service depends on the Remote Access Connection Manager service which failed to start because of the following error: 

%%1058

 

Error: (06/19/2014 09:39:01 AM) (Source: Service Control Manager) (User: )

Description: The Internet Connection Sharing (ICS) service depends on the Remote Access Connection Manager service which failed to start because of the following error: 

%%1058

 

Error: (06/19/2014 00:51:02 AM) (Source: DCOM) (User: )

Description: {995C996E-D918-4A8C-A302-45719A6F4EA7}

 

 

Microsoft Office Sessions:

=========================

Error: (06/19/2014 03:11:04 PM) (Source: Application Error)(User: )

Description: iexplore.exe11.0.9600.1712653882d40ntdll.dll6.1.7601.18247521eaf24c000000d0000000000078fd1127401cf8beef5ff5c36C:\Program Files\Internet Explorer\iexplore.exeC:\Windows\SYSTEM32\ntdll.dll754d491a-f7e5-11e3-9d9d-00262db68f03

 

Error: (06/19/2014 00:45:56 AM) (Source: SideBySide)(User: )

Description: assemblyIdentityversionMAJOR_VERSION.MINOR_VERSION.BUILD_NUMBER_MAJOR.BUILD_NUMBER_MINORc:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR.dllc:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR.dll3

 

 

CodeIntegrity Errors:

===================================

  Date: 2013-12-28 22:27:16.769

  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\Common Files\McAfee\VSCore_3_8\VSCC65B.tmp\vscore\mfeelamk.sys because the set of per-page image hashes could not be found on the system.

 

  Date: 2013-12-28 22:27:16.769

  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\Common Files\McAfee\VSCore_3_8\VSCC65B.tmp\vscore\mfeelamk.sys because the set of per-page image hashes could not be found on the system.

 

  Date: 2013-12-28 22:27:16.754

  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\Common Files\McAfee\VSCore_3_8\VSCC65B.tmp\vscore\mfeelamk.sys because the set of per-page image hashes could not be found on the system.

 

  Date: 2013-12-28 22:27:16.754

  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\Common Files\McAfee\VSCore_3_8\VSCC65B.tmp\vscore\mfeelamk.sys because the set of per-page image hashes could not be found on the system.

 

  Date: 2013-11-26 06:50:46.162

  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

 

  Date: 2013-11-26 06:50:45.678

  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

 

  Date: 2013-09-12 03:14:00.028

  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

 

  Date: 2013-09-12 03:13:59.575

  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

 

  Date: 2013-09-11 22:46:08.496

  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\Common Files\McAfee\VSCore\mfeelamk.sys because the set of per-page image hashes could not be found on the system.

 

  Date: 2013-09-11 22:46:08.493

  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\Common Files\McAfee\VSCore\mfeelamk.sys because the set of per-page image hashes could not be found on the system.

 

 

 

=========================== Installed Programs ============================

64 Bit HP CIO Components Installer (Version: 7.2.8 - Hewlett-Packard) Hidden

Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 1.5.0.7220 - Adobe Systems Inc.)

Adobe AIR (x32 Version: 1.5.0.7220 - Adobe Systems Inc.) Hidden

Adobe Reader XI (11.0.06) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.06 - Adobe Systems Incorporated)

Adobe Shockwave Player (HKLM-x32\...\{AD72CFB4-C2BF-424E-9DF0-C7BAD1F30A11}) (Version: 11.0 - Adobe Systems, Inc.)

Atheros Driver Installation Program (HKLM-x32\...\{C3A32068-8AB1-4327-BB16-BED9C6219DC7}) (Version: 9.0 - Atheros)

avast! Free Antivirus (HKLM-x32\...\Avast) (Version: 9.0.2018 - Avast Software)

Bing Rewards Client Installer (x32 Version: 16.0.345.0 - Microsoft Corporation) Hidden

BufferChm (x32 Version: 130.0.331.000 - Hewlett-Packard) Hidden

C4600 (x32 Version: 130.0.425.000 - Hewlett-Packard) Hidden

CCleaner (HKLM\...\CCleaner) (Version: 4.05 - Piriform)

Conexant HD Audio (HKLM\...\CNXT_AUDIO_HDA) (Version: 4.98.60.50 - Conexant)

D3DX10 (x32 Version: 15.4.2368.0902 - Microsoft) Hidden

Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{6BDEB2BD-7C8B-4734-9E2F-E9EDC9D6C844}) (Version:  - Microsoft)

Destinations (x32 Version: 140.0.77.000 - Hewlett-Packard) Hidden

DeviceDiscovery (x32 Version: 130.0.372.000 - Hewlett-Packard) Hidden

GPBaseService2 (x32 Version: 130.0.371.000 - Hewlett-Packard) Hidden

HDAUDIO Soft Data Fax Modem with SmartCP (HKLM\...\CNXT_MODEM_HDA_HSF) (Version: 7.80.4.50 - Conexant Systems)

HP Advisor (HKLM-x32\...\{40FB8D7C-6FF8-4AF2-BC8B-0B1DB32AF04B}) (Version: 3.3.9512.3162 - Hewlett-Packard)

HP Customer Experience Enhancements (x32 Version: 6.0.1.8 - Hewlett-Packard) Hidden

HP Customer Participation Program 13.0 (HKLM\...\HPExtendedCapabilities) (Version: 13.0 - HP)

HP Imaging Device Functions 13.0 (HKLM\...\HP Imaging Device Functions) (Version: 13.0 - HP)

HP Photo Creations (HKLM-x32\...\HP Photo Creations) (Version: 1.0.0.3781 - HP Photo Creations Powered by RocketLife)

HP Photosmart C4600 All-In-One Driver Software 13.0 Rel .5 (HKLM\...\{44C81D1A-0520-49BB-B510-98B8DD414EA1}) (Version: 13.0 - HP)

HP Print Projects 1.0 (HKLM\...\HP Print Projects) (Version: 1.0 - HP)

HP Quick Launch Buttons (HKLM-x32\...\{34D2AB40-150D-475D-AE32-BD23FB5EE355}) (Version: 6.50.16.1 - Hewlett-Packard Company)

HP Setup (HKLM-x32\...\{17B4760F-334B-475D-829F-1A3E94A6A4E6}) (Version: 1.2.3560.3170 - Hewlett-Packard)

HP Smart Web Printing 4.60 (HKLM\...\HP Smart Web Printing) (Version: 4.60 - HP)

HP Solution Center 13.0 (HKLM\...\HP Solution Center & Imaging Support Tools) (Version: 13.0 - HP)

HP Update (HKLM-x32\...\{2EFA4E4C-7B5F-48F7-A1C0-1AA882B7A9C3}) (Version: 5.003.001.001 - Hewlett-Packard)

HP User Guides 0156 (HKLM-x32\...\{64A7418C-6BD4-48BE-A2E3-CAEC3BCD9E81}) (Version: 1.02.0001 - Hewlett-Packard)

HP Wireless Assistant (HKLM-x32\...\{4E432692-A736-4F77-AF77-F9078CF88D31}) (Version: 3.50.11.2 - Hewlett-Packard)

HPDiagnosticAlert (x32 Version: 1.00.0000 - Microsoft) Hidden

HPPhotoGadget (x32 Version: 130.0.282.000 - Hewlett-Packard) Hidden

hpPrintProjects (x32 Version: 130.0.303.000 - Hewlett-Packard) Hidden

HPProductAssistant (x32 Version: 130.0.371.000 - Hewlett-Packard) Hidden

HPSSupply (x32 Version: 130.0.371.000 - Hewlett-Packard) Hidden

hpWLPGInstaller (x32 Version: 130.0.303.000 - Hewlett-Packard) Hidden

Intel® Graphics Media Accelerator Driver (HKLM\...\HDMI) (Version: 8.15.10.2202 - Intel Corporation)

Internet TV for Windows Media Center (HKLM-x32\...\{9D318C86-AF4C-409F-A6AC-7183FF4CF424}) (Version: 4.2.2.0 - Microsoft Corporation)

Java 7 Update 51 (64-bit) (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F86417051FF}) (Version: 7.0.510 - Oracle)

Java Auto Updater (x32 Version: 2.1.9.8 - Sun Microsystems, Inc.) Hidden

Java™ 6 Update 20 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83216020F0}) (Version: 6.0.200 - Sun Microsystems, Inc.)

Junk Mail filter update (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden

MarketResearch (x32 Version: 130.0.374.000 - Hewlett-Packard) Hidden

Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)

Microsoft .NET Framework 4.5.1 (Version: 4.5.50938 - Microsoft Corporation) Hidden

Microsoft Application Error Reporting (Version: 12.0.6015.5000 - Microsoft Corporation) Hidden

Microsoft Office Access MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden

Microsoft Office Access Setup Metadata MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden

Microsoft Office Excel MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden

Microsoft Office Home and Student 2010 (HKLM-x32\...\Office14.SingleImage) (Version: 14.0.7015.1000 - Microsoft Corporation)

Microsoft Office Office 64-bit Components 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden

Microsoft Office OneNote MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden

Microsoft Office Outlook MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden

Microsoft Office PowerPoint MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden

Microsoft Office Proof (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden

Microsoft Office Proof (French) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden

Microsoft Office Proof (Spanish) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden

Microsoft Office Proofing (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden

Microsoft Office Publisher MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden

Microsoft Office Shared 64-bit MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden

Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden

Microsoft Office Shared MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden

Microsoft Office Shared Setup Metadata MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden

Microsoft Office Single Image 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden

Microsoft Office Word MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden

Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30214.0 - Microsoft Corporation)

Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)

Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053 (HKLM\...\{B6E3757B-5E77-3915-866A-CCFC4B8D194C}) (Version: 8.0.50727.4053 - Microsoft Corporation)

Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (HKLM-x32\...\{770657D0-A123-3C07-8E44-1C83EC895118}) (Version: 8.0.50727.4053 - Microsoft Corporation)

Microsoft Visual C++ 2005 Redistributable - KB2467175 (HKLM-x32\...\{a0fe116e-9a8a-466f-aee0-625cb7c207e3}) (Version: 8.0.51011 - Microsoft Corporation)

Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)

Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{071c9b48-7c32-4621-a0ac-3f809523288f}) (Version: 8.0.56336 - Microsoft Corporation)

Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)

Microsoft Visual C++ 2008 Redistributable - KB2467174 - x64 9.0.30729.5570 (HKLM\...\{8338783A-0968-3B85-AFC7-BAAE0A63DC50}) (Version: 9.0.30729.5570 - Microsoft Corporation)

Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (HKLM-x32\...\{86CE85E6-DBAC-3FFD-B977-E4B79F83C909}) (Version: 9.0.30729.5570 - Microsoft Corporation)

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)

Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)

MSVCRT (x32 Version: 15.4.2862.0708 - Microsoft) Hidden

MSVCRT_amd64 (x32 Version: 15.4.2862.0708 - Microsoft) Hidden

MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)

MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)

PS_AIO_05_C4600_Software_Min (x32 Version: 130.0.425.000 - Hewlett-Packard) Hidden

QLBCASL (x32 Version: 6.40.17.2 - Hewlett-Packard) Hidden

Realtek 8136 8168 8169 Ethernet Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 1.00.0007 - Realtek)

Realtek USB 2.0 Card Reader (HKLM-x32\...\{96AE7E41-E34E-47D0-AC07-1091A8127911}) (Version: 6.1.7100.30093 - Realtek Semiconductor Corp.)

Recovery Manager (x32 Version: 5.5.2202 - CyberLink Corp.) Hidden

Scan (x32 Version: 140.0.80.000 - Hewlett-Packard) Hidden

Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{DE28B448-32E8-4E8F-84F0-A52B21A49B5B}) (Version:  - Microsoft)

Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (x32 Version:  - Microsoft) Hidden

Shop for HP Supplies (HKLM\...\Shop for HP Supplies) (Version: 13.0 - HP)

Skype™ 6.3 (HKLM-x32\...\{4E76FF7E-AEBA-4C87-B788-CD47E5425B9D}) (Version: 6.3.105 - Skype Technologies S.A.)

SmartWebPrinting (x32 Version: 140.0.186.000 - Hewlett-Packard) Hidden

SolutionCenter (x32 Version: 130.0.373.000 - Hewlett-Packard) Hidden

Status (x32 Version: 130.0.373.000 - Hewlett-Packard) Hidden

SUPERAntiSpyware (HKLM\...\{CDDCBBF1-2703-46BC-938B-BCC81A1EEAAA}) (Version: 5.6.1040 - SUPERAntiSpyware.com)

Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 13.2.2.0 - Synaptics Incorporated)

TeamViewer 9 (HKLM-x32\...\TeamViewer 9) (Version: 9.0.29327 - TeamViewer)

Toolbox (x32 Version: 130.0.648.000 - Hewlett-Packard) Hidden

TrayApp (x32 Version: 130.0.376.000 - Hewlett-Packard) Hidden

Update for Microsoft Access 2010 (KB2553446) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{B4A38370-2ADB-46B0-A1B0-0C4A2F7DCA31}) (Version:  - Microsoft)

Update for Microsoft Filter Pack 2.0 (KB2810071) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{001E8BF3-EDC3-4D5E-9C11-1D0E599B6497}) (Version:  - Microsoft)

Update for Microsoft Filter Pack 2.0 (KB2878281) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.SingleImage_{302A8FE3-EBF5-486C-A431-16A1CD914443}) (Version:  - Microsoft)

Update for Microsoft Office 2010 (KB2494150) (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{3FCFD88F-4D13-4F38-8625-ABABEA7F61EA}) (Version:  - Microsoft)

Update for Microsoft Office 2010 (KB2589298) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{DADF7E25-FFA4-4D02-BE84-1DAE62C18516}) (Version:  - Microsoft)

Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.SingleImage_{F4284D93-7AE8-4309-8CF3-9AD394F35F3A}) (Version:  - Microsoft)

Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{F4284D93-7AE8-4309-8CF3-9AD394F35F3A}) (Version:  - Microsoft)

Update for Microsoft Office 2010 (KB2589375) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{287A1E92-9E41-4BC1-8920-B3D0E9220800}) (Version:  - Microsoft)

Update for Microsoft Office 2010 (KB2597087) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{9D69691D-823D-4C3E-9B12-563A3F520366}) (Version:  - Microsoft)

Update for Microsoft Office 2010 (KB2760598) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.SingleImage_{ECFE33A3-B8B7-439A-ADE4-59FBD29EF9B8}) (Version:  - Microsoft)

Update for Microsoft Office 2010 (KB2760598) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{ECFE33A3-B8B7-439A-ADE4-59FBD29EF9B8}) (Version:  - Microsoft)

Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{35698CB7-AAA2-4577-B505-DBFF504AEF23}) (Version:  - Microsoft)

Update for Microsoft Office 2010 (KB2794737) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{5AA578BB-759C-40FD-9661-A737C0884541}) (Version:  - Microsoft)

Update for Microsoft Office 2010 (KB2826026) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{D7D96A96-F61F-48AD-B2DC-4F4B6938D2AB}) (Version:  - Microsoft)

Update for Microsoft Office 2010 (KB2850079) 32-Bit Edition (HKLM-x32\...\{90140000-001F-040C-0000-0000000FF1CE}_Office14.SingleImage_{82F87E28-B18E-46D6-A399-E2F19CF5949B}) (Version:  - Microsoft)

Update for Microsoft Office 2010 (KB2850079) 32-Bit Edition (HKLM-x32\...\{90140000-001F-0C0A-0000-0000000FF1CE}_Office14.SingleImage_{5E8EB600-8B94-429E-873E-98369C6DC1BC}) (Version:  - Microsoft)

Update for Microsoft OneNote 2010 (KB2810072) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{3EFF1957-7DEA-4C7A-8E9C-2D6D58E4B2ED}) (Version:  - Microsoft)

Update for Microsoft OneNote 2010 (KB2837595) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.SingleImage_{51CCA922-A0CC-47C4-8910-6936D97CAC2E}) (Version:  - Microsoft)

Update for Microsoft Outlook 2010 (KB2687567) 32-Bit Edition (HKLM-x32\...\{90140000-001A-0409-0000-0000000FF1CE}_Office14.SingleImage_{DCE104A1-1875-4469-A83D-A5BFA6C4640F}) (Version:  - Microsoft)

Update for Microsoft PowerPoint 2010 (KB2553145) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{190EC86F-5867-4D7A-B9F3-D14D82C26F3D}) (Version:  - Microsoft)

Update for Microsoft PowerPoint 2010 (KB2837579) 32-Bit Edition (HKLM-x32\...\{90140000-0018-0409-0000-0000000FF1CE}_Office14.SingleImage_{334AA0A1-2BB1-4D74-B66A-2B2C4D9C2C87}) (Version:  - Microsoft)

Update for Microsoft SharePoint Workspace 2010 (KB2760601) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.SingleImage_{F9F5A080-AF38-4966-9A6B-C43DCA465035}) (Version:  - Microsoft)

Update for Microsoft Visio Viewer 2010 (KB2810066) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{8C55AA83-54C2-4236-A622-78440A411DC5}) (Version:  - Microsoft)

Update for Microsoft Word 2010 (KB2827323) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{2B7EA7DF-B822-4C58-B90A-961B6BAF454B}) (Version:  - Microsoft)

VirusTotal Uploader 2.2 (HKLM-x32\...\VTUploader) (Version:  - )

WebReg (x32 Version: 130.0.132.017 - Hewlett-Packard) Hidden

Windows Live Communications Platform (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden

Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 15.4.3555.0308 - Microsoft Corporation)

Windows Live Essentials (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden

Windows Live ID Sign-in Assistant (Version: 7.250.4232.0 - Microsoft Corporation) Hidden

Windows Live Installer (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden

Windows Live Language Selector (Version: 15.4.3555.0308 - Microsoft Corporation) Hidden

Windows Live Mail (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden

Windows Live Messenger (x32 Version: 15.4.3538.0513 - Microsoft Corporation) Hidden

Windows Live MIME IFilter (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden

Windows Live Movie Maker (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden

Windows Live Photo Common (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden

Windows Live Photo Gallery (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden

Windows Live PIMT Platform (x32 Version: 15.4.3508.1109 - Microsoft Corporation) Hidden

Windows Live SOXE (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden

Windows Live SOXE Definitions (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden

Windows Live UX Platform (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden

Windows Live UX Platform Language Pack (x32 Version: 15.4.3508.1109 - Microsoft Corporation) Hidden

Windows Live Writer (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden

Windows Live Writer Resources (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden

Windows Media Center Add-in for Flash (HKLM-x32\...\{E2D09AC2-4153-4817-AAEB-24F92A8BCE88}) (Version: 4.1.2.0 - Microsoft Corporation)

Windows Media Center Add-in for Silverlight (HKLM-x32\...\{0EDBEB2B-7C8D-42E6-8312-0F84394A3223}) (Version: 4.7.3.0 - Microsoft Corporation)

Yahoo! Detect (HKLM-x32\...\YTdetect) (Version:  - )

 

========================= Devices: ================================

 

 

========================= Memory info: ===================================

 

Percentage of memory in use: 36%

Total physical RAM: 3999.19 MB

Available physical RAM: 2539.95 MB

Total Pagefile: 7996.56 MB

Available Pagefile: 6432.44 MB

Total Virtual: 4095.88 MB

Available Virtual: 3971.12 MB

 

========================= Partitions: =====================================

 

1 Drive c: () (Fixed) (Total:285.51 GB) (Free:210.59 GB) NTFS

2 Drive d: (RECOVERY) (Fixed) (Total:12.38 GB) (Free:2.04 GB) NTFS

 

========================= Users: ========================================

 

User accounts for \\KAREN-PC

 

Administrator            Dave                     Guest                    

Jim                      Karen                    

 

 

**** End of log ****



#4 davidolson255

davidolson255
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Posted 20 June 2014 - 12:35 AM

MBAM detected 25 items, but every time I try to get the history log...MBAM crashes on me.  I've tried this twice now.  I'm posting a picture below..hope you can see it.  Not sure what to do about this.

 

 

mbam_zps567d420b.png



#5 davidolson255

davidolson255
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Posted 20 June 2014 - 12:47 AM

I ended up finding a log that it took, but it's in XML format.  I hope that's OK, if not...let me know and I'll try to clean it up and paste again.

 

<?xml version="1.0" encoding="UTF-16" ?>

<mbam-log>

<header>

<date>2014/06/20 00:11:19 -0400</date>

<logfile>mbam-log-2014-06-20 (00-11-16).xml</logfile>

<isadmin>yes</isadmin>

</header>

<engine>

<version>2.00.2.1012</version>

<malware-database>v2014.06.20.02</malware-database>

<rootkit-database>v2014.06.19.01</rootkit-database>

<license>free</license>

<file-protection>disabled</file-protection>

<web-protection>disabled</web-protection>

<self-protection>disabled</self-protection>

</engine>

<system>

<osversion>Windows 7 Service Pack 1</osversion>

<arch>x64</arch>

<username>Karen</username>

<filesys>NTFS</filesys>

</system>

<summary>

<type>threat</type>

<result>completed</result>

<objects>343482</objects>

<time>3408</time>

<processes>0</processes>

<modules>0</modules>

<keys>16</keys>

<values>9</values>

<datas>0</datas>

<folders>0</folders>

<files>1</files>

<sectors>0</sectors>

</summary>

<options>

<memory>enabled</memory>

<startup>enabled</startup>

<filesystem>enabled</filesystem>

<archives>enabled</archives>

<rootkits>disabled</rootkits>

<deeprootkit>disabled</deeprootkit>

<heuristics>enabled</heuristics>

<pup>enabled</pup>

<pum>enabled</pum>

</options>

<items>

<key><path>HKU\S-1-5-21-1593408629-3848869610-116395970-1001-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\EXT\SETTINGS\{311B58DC-A4DC-4B04-B1B5-60299AD3D803}</path><vendor>PUP.Optional.ShopAtHome.A</vendor><action></action><hash>5e54ccaee09b72c423696bd9f60cb24e</hash></key>

<key><path>HKU\S-1-5-21-1593408629-3848869610-116395970-1001-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\EXT\SETTINGS\{39AD0726-986D-40F9-972B-E3BFA24B7745}</path><vendor>PUP.Optional.ArcadeParlor.A</vendor><action></action><hash>2e84136725568bab29293f3e8f735ba5</hash></key>

<key><path>HKLM\SOFTWARE\WOW6432NODE\MOZILLAPLUGINS\@VideoScavenger_1e.com/Plugin</path><vendor>PUP.Optional.MindSpark.A</vendor><action></action><hash>ffb33644b6c5ea4c24009222ec16de22</hash></key>

<key><path>HKU\S-1-5-21-1593408629-3848869610-116395970-1001-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\APPDATALOW\SOFTWARE\VideoScavenger_1e</path><vendor>PUP.Optional.MindSpark.A</vendor><action></action><hash>cde514667605e155076bf7b45ba7d62a</hash></key>

<key><path>HKU\S-1-5-21-1593408629-3848869610-116395970-1003-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\ConservativeTalkNow_4n</path><vendor>PUP.Optional.MindSpark.A</vendor><action></action><hash>535f4c2e19625ed8a9b8f7018b78b64a</hash></key>

<key><path>HKU\S-1-5-21-1593408629-3848869610-116395970-1003-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\HowToSimplified_8e</path><vendor>PUP.Optional.MindSpark.A</vendor><action></action><hash>e5cd0575a7d422143148bb3dbb48c040</hash></key>

<key><path>HKU\S-1-5-21-1593408629-3848869610-116395970-1003-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\RecipeHub_2j</path><vendor>PUP.Optional.MindSpark.A</vendor><action></action><hash>40724a30394216205f2c21d759aa748c</hash></key>

<key><path>HKU\S-1-5-21-1593408629-3848869610-116395970-1003-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\APPDATALOW\SOFTWARE\BibleTriviaTime_4l</path><vendor>PUP.Optional.MindSpark.A</vendor><action></action><hash>bff30d6d99e274c2d571b5f6fb07e31d</hash></key>

<key><path>HKU\S-1-5-21-1593408629-3848869610-116395970-1003-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\APPDATALOW\SOFTWARE\ConservativeTalkNow_4n</path><vendor>PUP.Optional.MindSpark.A</vendor><action></action><hash>d9d97ffb057640f695b8d5d69d65d22e</hash></key>

<key><path>HKU\S-1-5-21-1593408629-3848869610-116395970-1003-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\APPDATALOW\SOFTWARE\DictionaryBoss</path><vendor>PUP.Optional.MindSpark.A</vendor><action></action><hash>872bb0ca63181e183ef0852618eac33d</hash></key>

<key><path>HKU\S-1-5-21-1593408629-3848869610-116395970-1003-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\APPDATALOW\SOFTWARE\HowToSimplified_8e</path><vendor>PUP.Optional.MindSpark.A</vendor><action></action><hash>9a18adcd314a65d1f62cb0fbe81a748c</hash></key>

<key><path>HKU\S-1-5-21-1593408629-3848869610-116395970-1003-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\APPDATALOW\SOFTWARE\RecipeHub_2j</path><vendor>PUP.Optional.MindSpark.A</vendor><action></action><hash>d6dc0a7079027cbae3481a913cc606fa</hash></key>

<key><path>HKU\S-1-5-21-1593408629-3848869610-116395970-1003-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\APPDATALOW\SOFTWARE\UtilityChest_49</path><vendor>PUP.Optional.MindSpark.A</vendor><action></action><hash>70426e0c96e52d09e64a119ae919a15f</hash></key>

<key><path>HKU\S-1-5-21-1593408629-3848869610-116395970-1003-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\APPDATALOW\SOFTWARE\VideoScavenger_1e</path><vendor>PUP.Optional.MindSpark.A</vendor><action></action><hash>6949f288007b1b1baac8dccf5da5b24e</hash></key>

<key><path>HKU\S-1-5-21-1593408629-3848869610-116395970-1003-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\CONDUIT\FF</path><vendor>PUP.Optional.Conduit.A</vendor><action></action><hash>1c96522816659b9bd80632b0aa598779</hash></key>

<key><path>HKU\S-1-5-21-1593408629-3848869610-116395970-1003-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\CONDUIT\ValueApps</path><vendor>PUP.Optional.ValueApps.A</vendor><action></action><hash>6c46f288057646f0843c5f68fd0519e7</hash></key>

<value><path>HKU\S-1-5-21-1593408629-3848869610-116395970-1003-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\MICROSOFT\INTERNET EXPLORER\TOOLBAR\WEBBROWSER\{ACF7DA4C-EEB2-484A-A3A1-303D4054D50C}</path><valuename></valuename><vendor>PUP.Optional.MindSpark.A</vendor><action></action><valuedata></valuedata><hash>b0024c2e2c4ff34376fd1a28966cf907</hash></value>

<value><path>HKU\S-1-5-21-1593408629-3848869610-116395970-1003-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\MICROSOFT\INTERNET EXPLORER\TOOLBAR\WEBBROWSER</path><valuename>{ACF7DA4C-EEB2-484A-A3A1-303D4054D50C}</valuename><vendor>PUP.Optional.MindSpark.A</vendor><action></action><valuedata>LÚ÷¬²îJH£¡0=@TÕ</valuedata><hash>b0024c2e2c4ff34376fd1a28966cf907</hash></value>

<value><path>HKU\S-1-5-21-1593408629-3848869610-116395970-1003-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\MICROSOFT\INTERNET EXPLORER\URLSEARCHHOOKS\{57dc49cc-5a9f-446c-bcf8-65c52b7060a6}</path><valuename></valuename><vendor>PUP.Optional.MindSpark.A</vendor><action></action><valuedata></valuedata><hash>11a1ff7b3f3c75c1501a3d0562a0966a</hash></value>

<value><path>HKU\S-1-5-21-1593408629-3848869610-116395970-1003-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\MICROSOFT\INTERNET EXPLORER\URLSEARCHHOOKS</path><valuename>{57DC49CC-5A9F-446C-BCF8-65C52B7060A6}</valuename><vendor>PUP.Optional.MindSpark.A</vendor><action></action><valuedata></valuedata><hash>11a1ff7b3f3c75c1501a3d0562a0966a</hash></value>

<value><path>HKU\S-1-5-21-1593408629-3848869610-116395970-1003-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\MICROSOFT\INTERNET EXPLORER\URLSEARCHHOOKS\{e7472076-ff9d-4325-8eaf-613572008758}</path><valuename></valuename><vendor>PUP.Optional.MindSpark.A</vendor><action></action><valuedata></valuedata><hash>02b0403a5a21db5b61b9f053d72bf60a</hash></value>

<value><path>HKU\S-1-5-21-1593408629-3848869610-116395970-1003-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\MICROSOFT\INTERNET EXPLORER\URLSEARCHHOOKS</path><valuename>{E7472076-FF9D-4325-8EAF-613572008758}</valuename><vendor>PUP.Optional.MindSpark.A</vendor><action></action><valuedata></valuedata><hash>02b0403a5a21db5b61b9f053d72bf60a</hash></value>

<value><path>HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\INTERNET EXPLORER\TOOLBAR\{8660E5B3-6C41-44DE-8503-98D99BBECD41}</path><valuename></valuename><vendor>PUP.Optional.CouponBar.A</vendor><action></action><valuedata></valuedata><hash>a30fdb9fea916dc937292d16d62cb947</hash></value>

<value><path>HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\INTERNET EXPLORER\TOOLBAR</path><valuename>{8660E5B3-6C41-44DE-8503-98D99BBECD41}</valuename><vendor>PUP.Optional.CouponBar.A</vendor><action></action><valuedata></valuedata><hash>a30fdb9fea916dc937292d16d62cb947</hash></value>

<value><path>HKLM\SOFTWARE\WOW6432NODE\MOZILLA\FIREFOX\EXTENSIONS</path><valuename>{1C43BAF1-00C2-40A8-A09E-F84CFD79546D}</valuename><vendor>PUP.Optional.CouponsBar.A</vendor><action></action><valuedata>C:\Program Files\Coupons.com CouponBar\firefox\{1C43BAF1-00C2-40A8-A09E-F84CFD79546D}\Coupons.com.xpi</valuedata><hash>852df9812f4ca591d14907f4d62df907</hash></value>

<file><path>C:\Users\Jim\AppData\Roaming\Mozilla\Firefox\Profiles\maoqahnr.default\prefs.js</path><vendor>PUP.Optional.Conduit.A</vendor><action></action><baddata>user_pref(&quot;CT2845289.lastNewTabSettings&quot;, &quot;{\&quot;isEnabled\&quot;:false,\&quot;newTabUrl\&quot;:\&quot;http://search.conduit.com/?ctid=CT2845289&amp;octid=CT2845289&amp;SearchSource=15&amp;CUI=UN43110584859907464&amp;SSPV=&amp;Lay=1&amp;UM=2\&quot;}&quot;);</baddata><gooddata></gooddata><hash>9c166c0e65167abc84a919948b795ea2</hash></file>

</items>

</mbam-log>



#6 Broni

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Posted 20 June 2014 - 10:49 AM

If you re-run MBAM does it come up clean?

If so go ahead with other steps.


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#7 davidolson255

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Posted 20 June 2014 - 10:51 PM

I had to reinstall MBAM, but now I'm finally getting 0 detections after removing those 25 items.

 

I ran MalwareBytes Rootkit Remover, but it didn't detect anything.

 

I ran RKill.  I'll post results below.

 

Internet Explorer still seems to run slow, so I installed Chrome.  Chrome is running very fast, so I'm not sure if that means something is still messed up with Internet Explorer or if IE just kinda sucks compared to Chrome.  I'm tempted to try Firefox again, but I still see Mozilla through out my file system and registry and not sure the best way to ensure that every part is removed.  By the way...I noticed after installing Chrome, that the shortcut for Chrome.exe was pointing to Program Files (x86) folder instead of the 64 bit folder.  I had to manually change that as well as a couple other shortcuts that were doing the same thing.  Not sure if that's part of the original problem or not.

 

p22002970.gif RKill

 

Rkill 2.6.7 by Lawrence Abrams (Grinler)

http://www.bleepingcomputer.com/

Copyright 2008-2014 BleepingComputer.com

More Information about Rkill can be found at this link:

 http://www.bleepingcomputer.com/forums/topic308364.html

 

Program started at: 06/20/2014 09:25:14 PM in x64 mode.

Windows Version: Windows 7 Home Premium Service Pack 1

 

Checking for Windows services to stop:

 

 * No malware services found to stop.

 

Checking for processes to terminate:

 

 * No malware processes found to kill.

 

Checking Registry for malware related settings:

 

 * taskmgr.exe debugger. [IFEO Debugger Deleted]

 

Backup Registry file created at:

 C:\Users\Karen\Desktop\rkill\rkill-06-20-2014-09-25-17.reg

 

Resetting .EXE, .COM, & .BAT associations in the Windows Registry.

 

Performing miscellaneous checks:

 

 * No issues found.

 

Checking Windows Service Integrity: 

 

 * WinDefend [Missing Service]

 

Searching for Missing Digital Signatures: 

 

 * No issues found.

 

Checking HOSTS File: 

 

 * HOSTS file entries found: 

 

  127.0.0.1       localhost

 

Program finished at: 06/20/2014 09:29:49 PM

Execution time: 0 hours(s), 4 minute(s), and 35 seconds(s)


Edited by davidolson255, 20 June 2014 - 10:53 PM.


#8 Broni

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Posted 20 June 2014 - 10:52 PM

p22002970.gif Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

p22002970.gif Please download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Scan button.
  • When the scan has finished click on Clean button.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.


p22002970.gif Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.


p22002970.gif Please run a free online scan with the ESET Online Scanner

  • Disable your antivirus program
  • Click on "Run ESET Online Scanner" button.
  • Tick the box next to YES, I accept the Terms of Use
  • Click Start
  • Accept any security warnings from your browser.
  • Check Scan archives
  • Click Start
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click on List of found threats
  • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    NOTE. If Eset doesn't find any threats it'll NOT produce any log.


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#9 davidolson255

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Posted 20 June 2014 - 10:56 PM

By the way...I noticed after installing Chrome, that the shortcut for Chrome.exe was pointing to Program Files (x86) folder instead of the 64 bit folder.  I had to manually change that as well as a couple other shortcuts that were doing the same thing.  Not sure if that's part of the original problem or not.



#10 davidolson255

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Posted 20 June 2014 - 11:23 PM

I keep getting this error whenever I open Chrome.  I was getting similar error when Firefox was installed.  It does this for every user.  It seems like it keeps the settings until I close the browser or restart or switch users.

 

chrome_error_zps0ce63ddd.png



#11 Broni

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Posted 21 June 2014 - 07:30 PM

Chrome does point to x86 folder and the error is most likely caused by your manual changes.

Same goes for Firefox.

 

As far as I know Firefox doesn't have 64-bit version and Chrome just released experimental only 64-bit version.


Edited by Broni, 21 June 2014 - 07:33 PM.

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