As the title says, lots of things have been happening with my computer recently. A few months ago it would not boot, but I had it checked out in the Malware Removal forums, and it all seemed to work fine. The first oddity would be that it would not update to Windows 8.1 Update – all other updates installed fine, but not the big one (it did not even appear in the list). Then, recently, there have been several more issues:
- Random crashes/freezes with explorer.exe
- Occasionally, apps will not open, a registry restore is required.
- Photoscore give a random ‘SERIOUS ERROR!’ message for no particular reason – it did not used to happen, and does not happen on my laptop. I’ve reinstalled it several times, the issue persists.
- Adobe Acrobat requests activation after every restart, meaning I have to enter my key and log in all over again (it is a legitimate 3-PC copy, the problem does not happen on my laptop).
- The ‘Change Windows Features appears blank.
I have tried the following fixes for the Windows Update Issue:
- Use MS troubleshooter – could not fix problems.
- Used Windows Repair All In One – did not fix problems.
- Ran sfc /scannow , returned ‘Windows Resource Protection could not start the repair service’. Also tried sfc /scannow /offbootdir=C:\ /offwindir=C:\Windows\ which returned the same message.
- Ran a HP Hardware Check, no problems.
- Checked for outdated drivers, none found.
- Ran a Disk Check – fixed file system issues, but problem persists.
--DISM.exe – This Was Interesting—
I tried to run DISM, as suggested by various online sites. The following commands were attempted:
- DISM /online /cleanup-image /checkhealth returned ‘The component store cannot be repaired.”
- DISM /Online /Cleanup-Image /Restorehealth returned ‘This version of %1 is not compatible with your system blah blah blah.
- DISM /online /Cleanup-Image /StartComponentCleanup returned the same thing.
My computer is running Windows 8.1 and was preloaded with Windows 8. There are no system restore points before the start of the issue. Although I can do a complete factory reset, it will take A LOT of time as many of my original program CDs are outdated and I will have to hunt down serial numbers. If that is the case, I would rather wait for Windows 9!
Thanks for any help.