Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Slow System, Malwarebytes Cannot Complete Scan, SFC crashes, Internet disabled


  • This topic is locked This topic is locked
2 replies to this topic

#1 webber8619

webber8619

  • Members
  • 1 posts
  • OFFLINE
  •  
  • Local time:06:17 AM

Posted 17 June 2014 - 01:41 PM

A bunch of issues has led me to believe that my computer is infected:

 

-Slow system and constant freezing even in Safe Mode

-Malwarebytes crashes before a scan is complete

-System File Checker also crashes

-Internet connectivity is disabled

-Frequent BSOD crashes

 

 I'll wait for your instructions such as what logs to post etc.

 

Thanks for the help!



BC AdBot (Login to Remove)

 


m

#2 nasdaq

nasdaq

  • Malware Response Team
  • 38,264 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Montreal, QC. Canada
  • Local time:05:17 AM

Posted 21 June 2014 - 06:16 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

--RogueKiller--
  • Download & SAVE to your Desktop For 32bit system or For 64bit system
  • Quit all programs that you may have started.
  • Please disconnect any USB or external drives from the computer before you run this scan!
  • For Vista or Windows 7, right-click and select "Run as Administrator to start"
  • For Windows XP, double-click to start.
  • Wait until Prescan has finished ...
  • Then Click on "Scan" button
  • Wait until the Status box shows "Scan Finished"
  • click on "delete"
  • Wait until the Status box shows "Deleting Finished"
  • Click on "Report" and copy/paste the content of the Notepad into your next reply.
  • The log should be found in RKreport[1].txt on your Desktop
  • Exit/Close RogueKiller+
=======

Download the correct version of this tool for your operating system.
Farbar Recovery Scan Tool (64 bit)
Farbar Recovery Scan Tool (32 bit)
and save it to a folder on your computer's Desktop.
Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

===

Please paste the logs in your next reply DO NOT ATTACH THEM unless specified.

Wait for further instructions.

#3 nasdaq

nasdaq

  • Malware Response Team
  • 38,264 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Montreal, QC. Canada
  • Local time:05:17 AM

Posted 27 June 2014 - 07:45 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users