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Windows XP Desktop is Striped w/Frame Superimposed. What Gives?


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9 replies to this topic

#1 Barbarino

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Posted 16 June 2014 - 07:54 PM

Windows XP Desktop is Striped w/Frame Superimposed. What Gives

 

Hello all, my computer is a  Dell Optiplex GX 270,  Microsoft Windows XP Professional Version 2002 Service pack 3, 2.8GHz, 512MB of RAM. (Not the 64 bit),  Internet Explorer 8.

 

Earlier this week what I see on my computer desktop screen underwent a change. When I turned on the computer previously I saw all the little tiles of the different programs on a bluish background. Now what I see are three horizontal bands the top aqua, the middle black, and the bottom white in the size ratio of approximately 2 aqua: 4 black: 1 white. Superimposed on those bands, taking up almost all of the screen is a white frame whose center is all black. The program tiles and everything that was on my desktop is now in that center black that is in the white frame.

 

Even though Microsoft is not supporting Windows XP they keep sending updates and I download them.

 

My computer does seem to be running slower.

 

Another problem I have noted is that I cannot put up new threads on a professional blog that other people are still able to.

 

What I have done so far to remedy the problem that has not worked:

Cleared the cache.

Done several system restores (which wouldn't restore).

Emptied the recycle bin.

Run Malwarebytes Anti-malware in regular mode and in safe start mode (nothing detected)

Avast anti-virus runs all the time.

 

What is the problem here?

 

Thank you in advance for your help and advice, please speak and advise simply, I am a computer dummy.



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#2 hamluis

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Posted 16 June 2014 - 08:38 PM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis
 



#3 Barbarino

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Posted 17 June 2014 - 01:21 AM

Here is the MiniToolBox Content

 

MiniToolBox by Farbar  Version: 13-06-2014
Ran by Administrator (administrator) on 16-06-2014 at 23:18:37
Running from "C:\Documents and Settings\Administrator\Desktop"
Microsoft Windows XP Professional Service Pack 3 (X86)
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (06/12/2014 05:30:39 PM) (Source: Windows Search Service) (User: )
Description: The update cannot be started because the content sources cannot be accessed. Fix the errors and try the update again.

Context:  Application, SystemIndex Catalog

Error: (06/12/2014 10:15:41 AM) (Source: Windows Search Service) (User: )
Description: The application cannot be initialized.

Context: Windows Application

Details:
 The content index metadata cannot be read.   (0xc0041801)

Error: (06/12/2014 10:15:41 AM) (Source: Windows Search Service) (User: )
Description: The gatherer object cannot be initialized.

Context: Windows Application, SystemIndex Catalog

Details:
 The content index metadata cannot be read.   (0xc0041801)

Error: (06/12/2014 10:15:41 AM) (Source: Windows Search Service) (User: )
Description: The plug-in in <Search.TripoliIndexer> cannot be initialized.

Context: Windows Application, SystemIndex Catalog

Details:
 Element not found.   (0x80070490)

Error: (06/12/2014 10:15:40 AM) (Source: Windows Search Service) (User: )
Description: The plug-in in <Search.JetPropStore> cannot be initialized.

Context: Windows Application, SystemIndex Catalog

Details:
 The content index metadata cannot be read.   (0xc0041801)

Error: (06/12/2014 10:15:40 AM) (Source: Windows Search Service) (User: )
Description: The Windows Search Service cannot load the property store information.

Context: Windows Application, SystemIndex Catalog

Details:
 0x%08x (0x80041181 - The content index server cannot find a description of the content index in its database. Search will automatically attempt to recreate the content index description.  If this problem persists, stop and restart the search service and, if necessary, delete  and recreate the content index.  )

Error: (06/12/2014 10:04:33 AM) (Source: Windows Search Service) (User: )
Description: The application cannot be initialized.

Context: Windows Application

Details:
 The content index cannot be read.   (0xc0041800)

Error: (06/12/2014 10:04:33 AM) (Source: Windows Search Service) (User: )
Description: The gatherer object cannot be initialized.

Context: Windows Application, SystemIndex Catalog

Details:
 The content index cannot be read.   (0xc0041800)

Error: (06/12/2014 10:04:33 AM) (Source: Windows Search Service) (User: )
Description: The plug-in in <Search.TripoliIndexer> cannot be initialized.

Context: Windows Application, SystemIndex Catalog

Details:
 The content index cannot be read.   (0xc0041800)

Error: (06/12/2014 10:04:32 AM) (Source: Windows Search Service) (User: )
Description: The search service has detected corrupted data files in the index. The service will attempt to automatically correct this problem by rebuilding the index.

Context: Windows Application, SystemIndex Catalog

Details:
  0xc0041801 (0xc0041801)

System errors:
=============
Error: (06/16/2014 04:54:04 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: The server {03E0E6C2-363B-11D3-B536-00902771A435} did not register with DCOM within the required timeout.

Error: (06/12/2014 05:28:04 PM) (Source: Service Control Manager) (User: )
Description: The Afa Card Reader Service service failed to start due to the following error:
%%2

Error: (06/12/2014 02:55:33 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: The server {4991D34B-80A1-4291-83B6-3328366B9097} did not register with DCOM within the required timeout.

Error: (06/12/2014 02:55:04 PM) (Source: Service Control Manager) (User: )
Description: The Background Intelligent Transfer Service service terminated with service-specific error 2147500037 (0x80004005).

Error: (06/12/2014 02:54:50 PM) (Source: Service Control Manager) (User: )
Description: The QuickBooksDB18 service failed to start due to the following error:
%%1069

Error: (06/12/2014 02:54:50 PM) (Source: Service Control Manager) (User: )
Description: The QuickBooksDB18 service was unable to log on as .\QBDataServiceUser18 with the currently configured
password due to the following error:
%%1326

To ensure that the service is
configured properly, use the Services snap-in in Microsoft Management
Console (MMC).

Error: (06/12/2014 02:54:50 PM) (Source: Service Control Manager) (User: )
Description: The Afa Card Reader Service service failed to start due to the following error:
%%2

Error: (06/12/2014 10:22:47 AM) (Source: Service Control Manager) (User: )
Description: The LiveUpdate service failed to start due to the following error:
%%1053

Error: (06/12/2014 10:22:47 AM) (Source: Service Control Manager) (User: )
Description: Timeout (30000 milliseconds) waiting for the LiveUpdate service to connect.

Error: (06/12/2014 10:22:47 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: DCOM got error "%%1053" attempting to start the service LiveUpdate with arguments ""
in order to run the server:
{03E0E6C2-363B-11D3-B536-00902771A435}

Microsoft Office Sessions:
=========================
Error: (06/12/2014 05:30:39 PM) (Source: Windows Search Service)(User: )
Description: Context:  Application, SystemIndex Catalog

Error: (06/12/2014 10:15:41 AM) (Source: Windows Search Service)(User: )
Description: Context: Windows Application

Details:
 The content index metadata cannot be read.   (0xc0041801)

Error: (06/12/2014 10:15:41 AM) (Source: Windows Search Service)(User: )
Description: Context: Windows Application, SystemIndex Catalog

Details:
 The content index metadata cannot be read.   (0xc0041801)

Error: (06/12/2014 10:15:41 AM) (Source: Windows Search Service)(User: )
Description: Context: Windows Application, SystemIndex Catalog

Details:
 Element not found.   (0x80070490)
Search.TripoliIndexer

Error: (06/12/2014 10:15:40 AM) (Source: Windows Search Service)(User: )
Description: Context: Windows Application, SystemIndex Catalog

Details:
 The content index metadata cannot be read.   (0xc0041801)
Search.JetPropStore

Error: (06/12/2014 10:15:40 AM) (Source: Windows Search Service)(User: )
Description: Context: Windows Application, SystemIndex Catalog

Details:
 0x%08x (0x80041181 - The content index server cannot find a description of the content index in its database. Search will automatically attempt to recreate the content index description.  If this problem persists, stop and restart the search service and, if necessary, delete  and recreate the content index.  )

Error: (06/12/2014 10:04:33 AM) (Source: Windows Search Service)(User: )
Description: Context: Windows Application

Details:
 The content index cannot be read.   (0xc0041800)

Error: (06/12/2014 10:04:33 AM) (Source: Windows Search Service)(User: )
Description: Context: Windows Application, SystemIndex Catalog

Details:
 The content index cannot be read.   (0xc0041800)

Error: (06/12/2014 10:04:33 AM) (Source: Windows Search Service)(User: )
Description: Context: Windows Application, SystemIndex Catalog

Details:
 The content index cannot be read.   (0xc0041800)
Search.TripoliIndexer

Error: (06/12/2014 10:04:32 AM) (Source: Windows Search Service)(User: )
Description: Context: Windows Application, SystemIndex Catalog

Details:
  0xc0041801 (0xc0041801)

 

=========================== Installed Programs ============================
Acrobat.com (HKLM\...\com.adobe.mauby.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) (Version: 2.3.0.0 - Adobe Systems Incorporated)
Acrobat.com (Version: 2.3.0 - Adobe Systems Incorporated) Hidden
Addit (HKLM\...\{D3161124-2B4D-478F-901A-D21BCAD72C7E}) (Version: 1.00.000 - )
Adobe AIR (HKLM\...\Adobe AIR) (Version: 1.5.3.9130 - Adobe Systems Inc.)
Adobe AIR (Version: 1.5.3.9130 - Adobe Systems Inc.) Hidden
Adobe Flash Player 13 ActiveX (HKLM\...\Adobe Flash Player ActiveX) (Version: 13.0.0.182 - Adobe Systems Incorporated)
Adobe Photoshop.com Uploader (HKLM\...\com.adobe.px.Uploader.4C35C4D325D350FE0114230CBADCA2DDD0AC8D25.1) (Version: 0.13.0.661440 - Adobe Systems Incorporated)
Adobe Photoshop.com Uploader (Version: 0.13.0 - Adobe Systems Incorporated) Hidden
Adobe Reader XI (11.0.07) (HKLM\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.07 - Adobe Systems Incorporated)
Akamai NetSession Interface (HKCU\...\Akamai) (Version:  - Akamai Technologies, Inc)
Amazon Kindle (HKLM\...\Amazon Kindle) (Version:  - Amazon)
Apple Application Support (HKLM\...\{46F044A5-CE8B-4196-984E-5BD6525E361D}) (Version: 2.3.6 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{0592EF96-69D8-4E4B-9CC9-88F58EA86F01}) (Version: 7.0.0.117 - Apple Inc.)
Apple Software Update (HKLM\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
avast! Free Antivirus (HKLM\...\avast) (Version: 9.0.2008 - Avast Software)
Bonjour (HKLM\...\{0CB9668D-F979-4F31-B8B8-67FE90F929F8}) (Version: 2.0.2.0 - Apple Inc.)
Bonjour (HKLM\...\{79155F2B-9895-49D7-8612-D92580E0DE5B}) (Version: 3.0.0.10 - Apple Inc.)
CCScore (Version: 8.02.0000.0001 - EASTMAN KODAK Company) Hidden
Citrix Online Launcher (HKLM\...\{F17C3DC2-2ACA-4B0E-BDBF-ACE61B14E7CD}) (Version: 1.0.183 - Citrix)
CNET TechTracker (HKCU\...\CNET TechTracker) (Version: 2.1.0 - CBS Interactive)
Compatibility Pack for the 2007 Office system (HKLM\...\{90120000-0020-0409-0000-0000000FF1CE}) (Version: 12.0.6612.1000 - Microsoft Corporation)
Conexant D850 56K V.9x DFVc Modem (HKLM\...\CNXT_MODEM_PCI_VEN_14F1&DEV_2F20&SUBSYS_200F14F1) (Version:  - )
Coupon Printer for Windows (HKLM\...\Coupon Printer for Windows5.0.0.0) (Version: 5.0.0.0 - Coupons.com Incorporated)
Critical Update for Windows Media Player 11 (KB959772) (HKLM\...\KB959772_WM11) (Version:  - Microsoft Corporation)
Dell Driver Download Manager (HKCU\...\f031ef6ac137efc5) (Version: 2.1.0.0 - Dell Inc.)
Dell Printer Software Uninstall (HKLM\...\Dell Printer Software Uninstall) (Version:  - )
Dell ResourceCD (HKLM\...\{D78653C3-A8FF-415F-92E6-D774E634FF2D}) (Version:  - )
Dell System Detect (HKCU\...\9204f5692a8faf3b) (Version: 3.3.2.1 - Dell)
Documents To Go (HKLM\...\{F2D45137-7631-4824-B285-52742329DE4B}) (Version: 11.000.501 - DataViz Inc.)
Easy CD Creator 5 Basic (HKLM\...\{609F7AC8-C510-11D4-A788-009027ABA5D0}) (Version: 5.3.4.21 - Roxio Inc)
Epocrates Essentials (HKLM\...\{F445476A-42DE-11D4-80D0-00C04F2750A6}) (Version:  - )
EPSON NX410 Series Printer Uninstall (HKLM\...\EPSON NX410 Series) (Version:  - SEIKO EPSON Corporation)
EPSON Scan (HKLM\...\EPSON Scanner) (Version:  - )
ESET Online Scanner v3 (HKLM\...\ESET Online Scanner) (Version:  - )
ESSBrwr (Version: 8.02.0000.0001 - EASTMAN KODAK Company) Hidden
ESSCDBK (Version: 8.03.0000.0001 - EASTMAN KODAK Company) Hidden
ESScore (Version: 8.03.0000.0001 - EASTMAN KODAK Company) Hidden
ESSgui (Version: 8.03.0000.0001 - EASTMAN KODAK Company) Hidden
ESSini (Version: 8.02.0000.0001 - EASTMAN KODAK Company) Hidden
ESSPCD (Version: 8.02.0000.0001 - EASTMAN KODAK Company) Hidden
ESSPDock (Version: 6.03.0001.0004 - EASTMAN KODAK Company) Hidden
ESSTOOLS (Version: 5.00.0000.0004 - EASTMAN KODAK Company) Hidden
essvatgt (Version: 8.00.0000.0001 - EASTMAN KODAK Company) Hidden
FastStone Image Viewer 4.8 (HKLM\...\FastStone Image Viewer) (Version: 4.8 - FastStone Soft)
Google Update Helper (Version: 1.3.24.7 - Google Inc.) Hidden
GoToAssist 8.0.0.514 (HKLM\...\GoToAssist) (Version:  - )
GoToMeeting 6.2.0.1350 (HKCU\...\GoToMeeting) (Version: 6.2.0.1350 - CitrixOnline)
Intel® Extreme Graphics 2 Driver (HKLM\...\{8A708DD8-A5E6-11D4-A706-000629E95E20}) (Version:  - )
Intel® PRO Network Adapters and Drivers (HKLM\...\PROSet) (Version:  - )
iTunes (HKLM\...\{C197BC08-3D82-4651-8886-E68C21578A38}) (Version: 11.1.3.8 - Apple Inc.)
Kodak EasyShare software (HKLM\...\{D32470A1-B10C-4059-BA53-CF0486F68EBC}) (Version:  - Eastman Kodak Company)
KODAK Share Button App (HKLM\...\{C3F0CF4C-0A8C-42F1-A585-2EF7886D6039}) (Version: 4.03.0000.0000 - Eastman Kodak Company)
Malwarebytes Anti-Malware version 2.0.2.1012 (HKLM\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.2.1012 - Malwarebytes Corporation)
Microsoft .NET Framework 1.1 (HKLM\...\Microsoft .NET Framework 1.1  (1033)) (Version:  - )
Microsoft .NET Framework 1.1 (Version: 1.1.4322 - Microsoft) Hidden
Microsoft .NET Framework 1.1 Security Update (KB2698023) (HKLM\...\M2698023) (Version:  - )
Microsoft .NET Framework 1.1 Security Update (KB2833941) (HKLM\...\M2833941) (Version:  - )
Microsoft .NET Framework 2.0 Service Pack 2 (HKLM\...\{C09FB3CD-3D0C-3F2D-899A-6A1D67F2073F}) (Version: 2.2.30729 - Microsoft Corporation)
Microsoft .NET Framework 3.0 Service Pack 2 (HKLM\...\{A3051CD0-2F64-3813-A88D-B8DCCDE8F8C7}) (Version: 3.2.30729 - Microsoft Corporation)
Microsoft .NET Framework 3.5 SP1 (HKLM\...\Microsoft .NET Framework 3.5 SP1) (Version:  - Microsoft Corporation)
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729 - Microsoft Corporation) Hidden
Microsoft .NET Framework 4 Client Profile (HKLM\...\Microsoft .NET Framework 4 Client Profile) (Version: 4.0.30319 - Microsoft Corporation)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319 - Microsoft Corporation) Hidden
Microsoft Application Error Reporting (Version: 12.0.6012.5000 - Microsoft Corporation) Hidden
Microsoft Automated Troubleshooting Services Shim (HKLM\...\{c9920352-04e6-469d-bab8-e2b9c7c75415}.sdb) (Version:  - )
Microsoft Compression Client Pack 1.0 for Windows XP (HKLM\...\MSCompPackV1) (Version: 1 - Microsoft Corporation)
Microsoft Fix it Center (HKLM\...\{B7588D45-AFDC-4C93-9E2E-A100F3554B64}) (Version: 1.0.0100 - Microsoft Corporation)
Microsoft Internationalized Domain Names Mitigation APIs (Version:  - Microsoft Corporation) Hidden
Microsoft National Language Support Downlevel APIs (Version:  - Microsoft Corporation) Hidden
Microsoft Office File Validation Add-In (HKLM\...\{90140000-2005-0000-0000-0000000FF1CE}) (Version: 14.0.5130.5003 - Microsoft Corporation)
Microsoft Office Small Business Edition 2003 (HKLM\...\{91CA0409-6000-11D3-8CFE-0150048383C9}) (Version: 11.0.8173.0 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30214.0 - Microsoft Corporation)
Microsoft User-Mode Driver Framework Feature Pack 1.0 (HKLM\...\Wudf01000) (Version:  - Microsoft Corporation)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (HKLM\...\{770657D0-A123-3C07-8E44-1C83EC895118}) (Version: 8.0.50727.4053 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM\...\{7299052b-02a4-4627-81f2-1818da5d550d}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (HKLM\...\{86CE85E6-DBAC-3FFD-B977-E4B79F83C909}) (Version: 9.0.30729.5570 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022.218 (HKLM\...\{E503B4BF-F7BB-3D5F-8BC8-F694B1CFF942}) (Version: 9.0.21022.218 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Move Media Player (HKCU\...\Move Media Player) (Version:  - Move Networks)
MSXML 4.0 SP2 (KB954430) (HKLM\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
MSXML 4.0 SP2 Parser and SDK (HKLM\...\{716E0306-8318-4364-8B8F-0CC4E9376BAC}) (Version: 4.20.9818.0 - Microsoft Corporation)
netbrdg (Version: 7.01.0000.0001 - EASTMAN KODAK Company) Hidden
OfotoXMI (Version: 8.03.0000.0001 - EASTMAN KODAK Company) Hidden
OGA Notifier 2.0.0048.0 (Version: 2.0.0048.0 - Microsoft Corporation) Hidden
Palm Desktop by ACCESS (HKLM\...\{FD6034A3-655C-49F0-B496-D4CBFD74D7A7}) (Version: 6.4.0.0 - Palm, Inc.)
PowerDVD (HKLM\...\{6811CAA0-BF12-11D4-9EA1-0050BAE317E1}) (Version:  - )
PrintProjects (HKLM\...\PrintProjects) (Version: 1.0.0.8812 - RocketLife Inc.)
QuickBooks Pro 2008 (HKLM\...\{8ECB8220-F422-4BEB-9596-97033C533702}) (Version: 18.0.4010.606 - Intuit Inc.)
QuickTime (HKLM\...\{E7004147-2CCA-431C-AA05-2AB166B9785D}) (Version: 7.68.75.0 - Apple Inc.)
RealDownloader (Version: 1.3.3 - RealNetworks, Inc.) Hidden
RealNetworks - Microsoft Visual C++ 2008 Runtime (Version: 9.0 - RealNetworks, Inc) Hidden
RealNetworks - Microsoft Visual C++ 2010 Runtime (Version: 10.0 - RealNetworks, Inc) Hidden
RealPlayer (HKLM\...\RealPlayer 16.0) (Version: 16.0.3 - RealNetworks)
RealUpgrade 1.1 (Version: 1.1.0 - RealNetworks, Inc.) Hidden
Rewards Multiply 2.02 (HKLM\...\Rewards Multiply_is1) (Version:  - )
RoboForm 7-6-6 (All Users) (HKLM\...\AI RoboForm) (Version: 7-6-6 - Siber Systems)
Secunia PSI (3.0.0.2004) (HKLM\...\Secunia PSI) (Version: 3.0.0.2004 - Secunia)
SFR (Version: 8.01.0000.0001 - Eastman Kodak Company) Hidden
SHASTA (Version: 7.01.0000.0001 - EASTMAN KODAK Company) Hidden
skin0001 (Version: 8.02.0000.0001 - EASTMAN KODAK Company) Hidden
SKINXSDK (Version: 8.02.0000.0001 - EASTMAN KODAK Company) Hidden
SoundMAX (HKLM\...\{F0A37341-D692-11D4-A984-009027EC0A9C}) (Version:  - )
Spelling Dictionaries Support For Adobe Reader 9 (HKLM\...\{AC76BA86-7AD7-5464-3428-900000000004}) (Version: 9.0.0 - Adobe Systems Incorporated)
staticcr (Version: 8.02.0000.0001 - EASTMAN KODAK Company) Hidden
SupportSoft Assisted Service (HKLM\...\{5A3F6A80-7913-475E-8B96-477A952CFA43}) (Version: 15 - SupportSoft)
swMSM (Version: 12.0.0.1 - Adobe Systems, Inc) Hidden
Uninstall Helper (HKLM\...\Uninstall Helper 2.0.1.0) (Version: 2.0.1.0 - InstallX, LLC)
Uninstall Helper (Version: 2.0.1.0 - InstallX, LLC) Hidden
Update for Microsoft .NET Framework 3.5 SP1 (KB963707) (HKLM\...\{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}.KB963707) (Version: 1 - Microsoft Corporation)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (HKLM\...\{3C3901C5-3455-3E0A-A214-0B093A5070A6}.KB2533523) (Version: 1 - Microsoft Corporation)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (HKLM\...\{3C3901C5-3455-3E0A-A214-0B093A5070A6}.KB2600217) (Version: 1 - Microsoft Corporation)
Update for Windows Internet Explorer 7 (KB976749) (Version: 1 - Microsoft Corporation) Hidden
Update for Windows Internet Explorer 7 (KB980182) (Version: 1 - Microsoft Corporation) Hidden
Update for Windows Internet Explorer 8 (KB2598845) (HKLM\...\KB2598845-IE8) (Version: 1 - Microsoft Corporation)
Update for Windows Internet Explorer 8 (KB2632503) (HKLM\...\KB2632503-IE8) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2141007) (HKLM\...\KB2141007) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2345886) (HKLM\...\KB2345886) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2467659) (HKLM\...\KB2467659) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2492386) (HKLM\...\KB2492386) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2541763) (HKLM\...\KB2541763) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2607712) (HKLM\...\KB2607712) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2616676) (HKLM\...\KB2616676) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2641690) (HKLM\...\KB2641690) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2661254-v2) (HKLM\...\KB2661254-v2) (Version: 2 - Microsoft Corporation)
Update for Windows XP (KB2718704) (HKLM\...\KB2718704) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2736233) (HKLM\...\KB2736233) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2749655) (HKLM\...\KB2749655) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2863058) (HKLM\...\KB2863058) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2904266) (HKLM\...\KB2904266) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2934207) (HKLM\...\KB2934207) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB951978) (Version: 1 - Microsoft Corporation) Hidden
Update for Windows XP (KB955759) (HKLM\...\KB955759) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB955839) (HKLM\...\KB955839) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB967715) (HKLM\...\KB967715) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB968389) (HKLM\...\KB968389) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB971029) (HKLM\...\KB971029) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB971737) (HKLM\...\KB971737) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB973687) (HKLM\...\KB973687) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB973815) (HKLM\...\KB973815) (Version: 1 - Microsoft Corporation)
USIM Editor 1.0.33.70 (HKLM\...\Card Reader Driver and USIM Editor Program_is1) (Version:  - )
Visual C++ 2008 x86 Runtime - (v9.0.30729) (Version: 9.0.30729 - Microsoft Corporation) Hidden
Visual C++ 2008 x86 Runtime - v9.0.30729.01 (HKLM\...\{F333A33D-125C-32A2-8DCE-5C5D14231E27}.vc_x86runtime_30729_01) (Version: 9.0.30729.01 - Microsoft Corporation)
Visual C++ 8.0 ATL (x86) WinSXS MSM (Version: 8.0.50727.762 - Microsoft Corporation) Hidden
Visual C++ 8.0 CRT (x86) WinSXS MSM (Version: 8.0.50727.762 - Microsoft Corporation) Hidden
VPRINTOL (Version: 8.02.0000.0001 - EASTMAN KODAK Company) Hidden
WebFldrs XP (Version: 9.50.7523 - Microsoft Corporation) Hidden
Windows Genuine Advantage Notifications (KB905474) (HKLM\...\WgaNotify) (Version: 1.9.0040.0 - Microsoft Corporation)
Windows Genuine Advantage Validation Tool (KB892130) (HKLM\...\KB892130) (Version:  - Microsoft Corporation)
Windows Genuine Advantage Validation Tool (KB892130) (HKLM\...\WGA) (Version: 1.7.0069.2 - Microsoft Corporation)
Windows Internet Explorer 7 (Version: 20070813.185237 - Microsoft Corporation) Hidden
Windows Internet Explorer 8 (HKLM\...\ie8) (Version: 20090308.140743 - Microsoft Corporation)
Windows Media Format 11 runtime (HKLM\...\Windows Media Format Runtime) (Version:  - )
Windows Media Format 11 runtime (Version:  - Microsoft Corporation) Hidden
Windows Media Player 11 (HKLM\...\Windows Media Player) (Version:  - )
Windows Media Player 11 (Version:  - Microsoft Corporation) Hidden
Windows PowerShell™ 1.0 (HKLM\...\KB926139-v2) (Version: 2 - Microsoft Corporation)
Windows Search 4.0 (HKLM\...\KB940157) (Version: 04.00.6001.503 - Microsoft Corporation)
Windows XP Service Pack 3 (HKLM\...\Windows XP Service Pack) (Version: 20080414.031525 - Microsoft Corporation)
WIRELESS (Version: 8.02.0000.0001 - EASTMAN KODAK Company) Hidden

========================= Memory info: ===================================

Percentage of memory in use: 83%
Total physical RAM: 509.98 MB
Available physical RAM: 86.06 MB
Total Pagefile: 1439.62 MB
Available Pagefile: 682.2 MB
Total Virtual: 2047.88 MB
Available Virtual: 1980.25 MB

========================= Partitions: =====================================

2 Drive c: () (Fixed) (Total:74.44 GB) (Free:39.65 GB) NTFS

========================= Users: ========================================

User accounts for \\BARBARA-6D961D8

Administrator            ASPNET                   Barbara                 
Guest                    HelpAssistant            SUPPORT_388945a0        

**** End of log ****



#4 Barbarino

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Posted 17 June 2014 - 01:42 AM

Here is the Speccy Snapshot

 

http://speccy.piriform.com/results/E37G2iMvt4uOOXn2ZTWi4GU

 

Thank you!



#5 hamluis

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Posted 17 June 2014 - 10:55 AM

You seem to have two AV programs running...Lavasoft Ad-AdWatch Live AV and Avast.  See suggestion for reinstall/removal of the Lavasoft item at http://www.lavasoftsupport.com/index.php?/topic/30189-removing-ad-watch/ .

 

You only have 512MB of RAM installed...that's asking for problems, IMO.

 

I would also uninstall Windows Search 4.0, no redeeming value, IMO, has been known to cause problems for XP users since it is designed for Vista, not XP.

 

I think that your hard drive may overheat at times, a sign of degradation.

 

Louis



#6 Barbarino

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Posted 17 June 2014 - 11:29 AM

Hi Louis-

Thank you for that information.

I will remove the Lavasoft. I wonder how that got on there!

How do I uninstall the Windows Search 4.0?

I ran Super AntiSpyWare last night and it found 64 tracking cookies and I removed them.

I would like to uninstall the Super AntiSpyWare now.

Thank you! 

Barb



#7 hamluis

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Posted 17 June 2014 - 12:54 PM

I would leave SAS installed, it's useful and has no conflicts that I'm aware of.

 

You can uninstall Windows Search 4.0 via Add/Remove Programs.

 

You might also run the chkdsk /r command.  Start/Run...type chkdsk /r and hit Enter.  Type in new window, hit Enter.  Reboot...the command will run to completion and the system will boot into Windows upon command completion.

 

Louis



#8 Barbarino

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Posted 17 June 2014 - 02:07 PM

Hi-

When I followed the directions to remove the lavasoft program, it did not show that Lavasoft Adwatch was installed at all, it only showed the Malwarebytes and Avast so there was nothing for me to uninstall. 

 

The Windows Search 4.0 doesn't show as a discrete item in my list of programs.

 

It must have been bundled with a bunch of other things in an update.

 

Barb



#9 Barbarino

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Posted 17 June 2014 - 02:47 PM

Hi Louis-

 

I found Windows Search 4.O and deleted it. Yay!

 

Ok, what's next?

 

What about all those errors that showed up in the MiniToolbox log? 

Are those bad things for my computer or are those just errors because updates were downloaded for Windows 7 and Windows 8 which I don't have?

 

What about the change in appearance of my desktop?

 

Is that the hallmark of some bad stuff going on in the inside?

 

Barb



#10 hamluis

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Posted 17 June 2014 - 03:14 PM

http://www.microsoft.com/en-us/download/details.aspx?id=23

 

Louis






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