I am on Windows 8.1 with IE11 built in.
When I launch IE (desktop not app version) and close it, 2 processes stay in the background processes (internet explorer & internet explorer 32 bit). I can terminate these, and do, but until I do having them there slows my laptop down.
I have ran CCleaner, removed protected view in IE, disabled all addons in IE, reset IE to default condition all to no avail.
I spoke to Microsoft via the techchat who claim the issue is registry but wont tell me the keys what are at fault so I can do the fixes (I work in IT and so am OK with regedit and confident changing if told what to do) instead wanting to remote on for $99 to do the reg fix themselves.
I am having no other issues and my antivirus hasn't picked anything up so I am not sure if it is malware (though it may just be not one that's picked up.
Any help is very much appreciated
Thanks in advance