Here is the situation.
One of my close friends came to me with a laptop running WIN 8. it was his brother's who recently passed. My client wants to get into the laptop for the software.
One problem, he,my client does not know the password and the password was never written down. So, the login is under Hotmail account.
I have tried these things so far:
Password reset programs( 3 of them)
Reset password via CMD prompt
Win 8 MS DaRT
We, my client and I tried resetting the password in Hotmail, and we had Microsoft send us links to reset the password and so on, but we ant gain access because my client does not have the cell phone used by his brother, nor the gmail account password.
No luck with any of those. On all of them I find the User's name, but to reset the password or take it off, it won't let me.
So what else can be done besides a complete wipe??
is there anything that can be done via REGEDIT?