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msvcr80.dll errors, FSX only loads in safe mode


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#1 green94337

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Posted 16 June 2014 - 12:54 PM

Topic says it all. Event viewer says msvcr80.dll faulting module. Lot of bsods lately. Run malwarebytes on every download. Zonealarm firewall. File properties show some 300 mb of files in my user folder that it can't account for when asking for visible and hidden files directly. I'm a pretty good geek, but this one has me in tears. No backups.


Edited by hamluis, 16 June 2014 - 02:30 PM.
Moved from MRL to Am I Infected - Hamluis.


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#2 green94337

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Posted 17 June 2014 - 12:04 PM

Hello?

#3 wpgwpg

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Posted 17 June 2014 - 12:12 PM

 What is your make and model and Windows version?  What is this FSX?  What is the exact message you're getting, and what are you trying to do when you get the message?  I'm afraid my dog broke my crystal ball.  :dance:


Everyone with a computer should back his system up to an external hard drive regularly.  :thumbsup:

#4 green94337

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Posted 17 June 2014 - 12:20 PM

Very funny about the crystal ball. Sorry I wasn't clearer. Asus N56VZ-RB71 Original Hardware. OEM Windows 7 x64 reconfigured to place files on one partition. FSX = Microsoft Flight Simulator X. fsx.exe is the main executable. Give me a few minutes and I'll post both the MessageBox that shows up and the results in event viewer. All of this occurs simply when trying to open FSX in regular Windows mode.

#5 wpgwpg

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Posted 17 June 2014 - 12:27 PM

 Maybe you need to uninstall and reinstall FSX?


Everyone with a computer should back his system up to an external hard drive regularly.  :thumbsup:

#6 green94337

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Posted 17 June 2014 - 12:30 PM

Already tried that several times. Just discovered the other day that it would load in safe mode.

#7 wpgwpg

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Posted 17 June 2014 - 01:00 PM

 Then I'd load MSCONFIG, click the Start tab (Note: avoid the other tabs) and see what's being loaded at start up time.  You can uncheck anything there except your antivirus.  Since it works in Safe Mode but not in normal mode, something's getting started in normal mode that's conflicting.

 

Good luck.


Everyone with a computer should back his system up to an external hard drive regularly.  :thumbsup:

#8 green94337

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Posted 17 June 2014 - 01:04 PM

Microsoft support tried that. It didn't work.

#9 green94337

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Posted 17 June 2014 - 01:10 PM

Did you read what I said about my user folder?

#10 green94337

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Posted 17 June 2014 - 01:16 PM

Ok. Just tried your suggestion. Here's the result. "The application was unable to start correctly (0xc0000005). Click OK to close the application. "

#11 green94337

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Posted 17 June 2014 - 01:35 PM

OK, here is from Event Viewer

 

Faulting application name: fsx.exe, version: 10.0.60905.0, time stamp: 0x44fd0a92
Faulting module name: MSVCR80.dll, version: 8.0.50727.6195, time stamp: 0x4dcddbf3
Exception code: 0xc0000005
Fault offset: 0x00001637
Faulting process id: 0x9f4
Faulting application start time: 0x01cf8a57da6ee8fc
Faulting application path: C:\Microsoft Flight Simulator X\fsx.exe
Faulting module path: C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.6195_none_d09154e044272b9a\MSVCR80.dll
Report Id: 1be1e28b-f64b-11e3-bb4c-e0b9a5f8c970

 

Are you still there?



#12 green94337

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Posted 17 June 2014 - 02:16 PM

I'm sorry. I panic easily.

#13 wpgwpg

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Posted 17 June 2014 - 02:31 PM

 Here's a link to what MS says about that error code

http://www.microsoft.com/en-us/search/results.aspx?q=0xc0000005 .

 

 About the user folder.  I have no idea what folder you're talking about.  Windows doesn't have anything called "user folder".  I'd also ask why you think 300 MB is a problem.  That's 0.3 GB.  You didn't say what size your hard drive is, but 0.3 is .0006 of a 500 GB hard drive, so why are you worried about it?  Heck I've got user guides for my garage door opener and my tablet that size.


Everyone with a computer should back his system up to an external hard drive regularly.  :thumbsup:

#14 green94337

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Posted 17 June 2014 - 02:34 PM

C:/Users/Daniel. I have tried every solution available. Unaccounted for disk usage is evidence of a rootkit. Rootkits hide their payloads even if you can see hidden files and folders.

#15 wpgwpg

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Posted 17 June 2014 - 02:40 PM

 Sorry, C:/Users/Daniel is not a Windows folder, and it doesn't look like a folder at all.  It looks like the first part of some unspecified (at this point) folder name.  But again I can't imagine why you're worried about 300 MB - that's nothing.


Everyone with a computer should back his system up to an external hard drive regularly.  :thumbsup:




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