Can anybody help me to solve this problem.
I recently bought a WD external HD, model elements buzg5000abk-04. It works fine on my pc win7 32bit, but does not work on my laptop win7 64bit. I checked trough device manager and saw that the system recognizes it, but the H drive does not appear. Tried to reinstall the driver, after some work, computer messaged that the driver exist but due to an error cannot install and messaged “”access is denied””. I checked through WD website to download this driver software, but they had not the downloadable software for this model.
Now my question is where should I refer to for this software.
Many thanks for your advice.