If the topics are in Malware Removal Logs there are 2 possibilities.
1) The topic, for whatever reason, has been closed.
2) You are attempting to reply in an open topic and cannot. The only people who can reply in ongoing topics are the topic starter, Malware Removal Team members and certain Bleeping Computer staff.
Start a new topic.
You have 2 options: Post in Am I Infected?
Post in Malware Removal Logs.
If you post in MRL, a member of the malware removal team will work with you to diagnose and remove malware.
For posts in MRL
Please follow the instructions in ==>This Guide<== starting at Step 6. If you cannot complete a step, skip it and continue.
Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues, what you have done to resolve them, and a link to this topic.
If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.
It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient.
If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.
Edited by Queen-Evie, 15 June 2014 - 06:45 PM.