this is my first post here, hope someone can help me.
- MoBo: Asus A8N32-Sli Deluxe
- CPU: AMD Athlon 64 X2 3800+ 2GHz
- RAM: 4 x 1GB DDR 400
- HDD 1: Western Digital Caviar Blue 500GB (System drive)
- HDD 2: Western Digital Blue 1TB
- Graphics Card: ATI Radeon x1600 Pro 512MB DDR2
- PSU: Enermax Liberty 500W
- DVD drive
- O.S.: Windows XP SP3 32bit
A couple of months ago, the secondary 1TB drive (WD10EZEX, less than 1 year old) became unstable (very slow, inaccessible at times). It doen't make any strange sound, btw.
I have CrystalDiskInfo always running on my pc, the health status was good, S.M.A.R.T. values ok.
Anyway, I checked it both with the WD utility (Data Lifeguard Diagnostic, quick and extended test) and HD Tune (Health and Full Error Scan), the drive passed all the tests, but it was still unstable.
In a few days the pc became extremely slow (e.g. 15 minutes to boot the O.S.) and almost frozen. In other words, completely unusable.
I tried to disconnect the faulty (or supposed so) drive, the pc returned to work normally.
As soon as the drive was reconnected the pc froze again.
The only way to access it was Safe Mode or via Ubuntu on a USB thumb drive.
I realized the first thing to do was to backup all the data, but I didn't have another empty drive, so I disconnected it and left it into the case. In the meantime I have used the pc with only the first drive.
Finally I got an external HDD so I started the backup process.
The first attempt (in Safe Mode) was a failure (freeze), probably because I tried to copy a large amount of data. I tried Ubuntu and it worked, but at an extremely slow transfer rate (around 15MB/s).
Due to this I was able to backup only part of the data, then I disconnected the drive again (so that I could use the pc). Today I reconnected it to continue the backup but Ubuntu failed to mount it. After a while It gave me an error message:
Failed to mount '/dev/sdc1': Input/output error
NTFS is either inconsistent, or there is a hardware fault, or it's a
SoftRAID/FakeRAID hardware. In the first case run chkdsk /f on Windows
then reboot into Windows twice. The usage of the /f parameter is very
I rebooted the pc in XP Safe Mode and ran the ScanDisk utility (both options checked), but it didn't anything apparently. Then I tried to check the drive properties and I noticed that the used space is zero and it is seen as RAW. I disconnected it again and here I am.
First thing first, is there a way to recover the data on this drive?
After that, how am I supposed to proceed in order to understand what the issue is and if the drive is faulty or not?
P.S.: English is not my native tongue so please excuse me for possible mistakes.