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Media Player Burner


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#1 mak32753

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Posted 15 June 2014 - 02:18 PM

I got the following message: Windows Media Player cannot burn the files. Verify that the burner is connected properly and that the disc is clean and not damaged. If the burner is already in use, wait until the current task finishes or quit other programs that might be using the burner.

 

Disc is clean and undamange, the burner is not in use, no other tasks running. It worked a week ago. Where do i go to check to see about the burner.



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#2 JohnC_21

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Posted 15 June 2014 - 02:37 PM

Hello and :welcome:

 

Try this. Open My Comuter. Right click your burner and select Properties. Under the Recording tab, make sure there is a checkmark next to "Enable CD recording on this drive"



#3 cat1092

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Posted 15 June 2014 - 11:55 PM

mak32753, Welcome to BC Forums! :)

 

First, we need to determine the status of the optical drive. Go to Control Panel, then System, Hardware & Device Manager. You'll see a list of all Hardware, do your see your optical drive installed & if so, are there any yellow question marks beside the entry? 

 

If it's there & no warning flag, you can right click it & choose Troubleshooting. 

 

Have you tried simply playing any media & if so, was playback OK? 

 

We're starting with the basics first, which usually proves to be the best, many times these things are something simple, a few times it's not. There was one time for me that System Restore restored my optical drive to working condition. 

 

Cat


Performing full disc images weekly and keeping important data off of the 'C' drive as generated can be the best defence against Malware/Ransomware attacks, as well as a wide range of other issues. 





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