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Frequent computer crashes - no BSOD, screen colours broken


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33 replies to this topic

#1 jSherz

jSherz

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Posted 15 June 2014 - 01:28 PM

Hi,
 
I've recently been having problems with my computer crashing. Temperatures seem normal when viewed with SpeedFan (even during gaming / stress test with prime95). There is no blue screen, the PC just freezes and then the graphics appear as shown here. It doesn't respond to Alt+F4, reconnecting screen cable. I haven't changed anything hardware related other than removing the graphics card when trying to diagnose this issue.
 
Previously, it had only crashed when in a game for 40+ minutes but it recently crashed after closing a game following ~20 minutes of playtime. Also, while playing the game I get the occasional (every few minutes) FPS drop - 60 fps / capped to 15-30-45.
 
Temperatures shown when in a game: ~40-50C (CPU), ~35-50 (GPU)

CPU: AMD A10-6800K 4.1GHz Quad-Core
CPU Cooler: Cooler Master Hyper 212 EVO 82.9 CFM Sleeve Bearing
Motherboard: Asus F2A85-M PRO Micro ATX FM2
Memory: Kingston Beast 8GB (2 x 4GB) DDR3-2400
Storage: Samsung 840 EVO 120GB 2.5" SSD
Western Digital Caviar Blue 1TB 3.5" 7200RPM
Case: Aerocool DS Cube Black/White Silent Cube MicroATX Mini Tower
Power Supply: Corsair 430W ATX12V
Optical Drive: Samsung SH-224DB/BEBE DVD/CD Writer
Operating System: Microsoft Windows 8.1 (OEM) (64-bit)
Graphics Card: Asus AMD Radeon HD 6670 Graphics Card
 
On part picker (excluding gfx card): http://pcpartpicker.com/user/jSherz/saved/PBHRsY
 
Any help would be very much appreciated!
 
Cheers.

Edited by jSherz, 15 June 2014 - 02:37 PM.


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#2 hamluis

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Posted 15 June 2014 - 03:59 PM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis
 



#3 jSherz

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Posted 15 June 2014 - 04:15 PM

Speccy: http://speccy.piriform.com/results/4X1uppWSCzihfgH2z73kEXB
 

MiniToolBox by Farbar  Version: 13-06-2014
Ran by James (administrator) on 15-06-2014 at 22:14:49
Running from "C:\Users\James\Downloads"
Microsoft Windows 8.1 Pro  (X64)
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (06/15/2014 06:41:49 PM) (Source: Application Error) (User: )
Description: Faulting application name: avmailc7.exe, version: 14.0.4.632, time stamp: 0x5369d056
Faulting module name: ntdll.dll, version: 6.3.9600.17031, time stamp: 0x5308893d
Exception code: 0xc0000005
Fault offset: 0x00051f6d
Faulting process id: 0x17b0
Faulting application start time: 0xavmailc7.exe0
Faulting application path: avmailc7.exe1
Faulting module path: avmailc7.exe2
Report Id: avmailc7.exe3
Faulting package full name: avmailc7.exe4
Faulting package-relative application ID: avmailc7.exe5

Error: (06/15/2014 06:21:49 PM) (Source: Application Error) (User: )
Description: Faulting application name: avmailc7.exe, version: 14.0.4.632, time stamp: 0x5369d056
Faulting module name: ntdll.dll, version: 6.3.9600.17031, time stamp: 0x5308893d
Exception code: 0xc0000005
Fault offset: 0x00051f6d
Faulting process id: 0x145c
Faulting application start time: 0xavmailc7.exe0
Faulting application path: avmailc7.exe1
Faulting module path: avmailc7.exe2
Report Id: avmailc7.exe3
Faulting package full name: avmailc7.exe4
Faulting package-relative application ID: avmailc7.exe5

Error: (06/15/2014 06:01:49 PM) (Source: Application Error) (User: )
Description: Faulting application name: avmailc7.exe, version: 14.0.4.632, time stamp: 0x5369d056
Faulting module name: ntdll.dll, version: 6.3.9600.17031, time stamp: 0x5308893d
Exception code: 0xc0000005
Fault offset: 0x00051f6d
Faulting process id: 0xaec
Faulting application start time: 0xavmailc7.exe0
Faulting application path: avmailc7.exe1
Faulting module path: avmailc7.exe2
Report Id: avmailc7.exe3
Faulting package full name: avmailc7.exe4
Faulting package-relative application ID: avmailc7.exe5

Error: (06/14/2014 08:09:29 PM) (Source: Application Hang) (User: )
Description: The program explorer.exe version 6.3.9600.17039 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 1330

Start Time: 01cf88039fb935ec

Termination Time: 15

Application Path: C:\Windows\explorer.exe

Report Id: 676c6c3c-f3f7-11e3-8300-08606e7041c6

Faulting package full name: 

Faulting package-relative application ID:

Error: (06/14/2014 04:39:35 PM) (Source: Application Error) (User: )
Description: Faulting application name: avmailc7.exe, version: 14.0.4.632, time stamp: 0x5369d056
Faulting module name: ntdll.dll, version: 6.3.9600.17031, time stamp: 0x5308893d
Exception code: 0xc0000005
Fault offset: 0x00051f6d
Faulting process id: 0x1518
Faulting application start time: 0xavmailc7.exe0
Faulting application path: avmailc7.exe1
Faulting module path: avmailc7.exe2
Report Id: avmailc7.exe3
Faulting package full name: avmailc7.exe4
Faulting package-relative application ID: avmailc7.exe5

Error: (06/14/2014 04:18:17 PM) (Source: Application Error) (User: )
Description: Faulting application name: avmailc7.exe, version: 14.0.4.632, time stamp: 0x5369d056
Faulting module name: ntdll.dll, version: 6.3.9600.17031, time stamp: 0x5308893d
Exception code: 0xc0000005
Fault offset: 0x00051f6d
Faulting process id: 0x140c
Faulting application start time: 0xavmailc7.exe0
Faulting application path: avmailc7.exe1
Faulting module path: avmailc7.exe2
Report Id: avmailc7.exe3
Faulting package full name: avmailc7.exe4
Faulting package-relative application ID: avmailc7.exe5

Error: (06/14/2014 03:58:49 PM) (Source: Application Error) (User: )
Description: Faulting application name: avmailc7.exe, version: 14.0.4.632, time stamp: 0x5369d056
Faulting module name: ntdll.dll, version: 6.3.9600.17031, time stamp: 0x5308893d
Exception code: 0xc0000005
Fault offset: 0x00051f6d
Faulting process id: 0xabc
Faulting application start time: 0xavmailc7.exe0
Faulting application path: avmailc7.exe1
Faulting module path: avmailc7.exe2
Report Id: avmailc7.exe3
Faulting package full name: avmailc7.exe4
Faulting package-relative application ID: avmailc7.exe5

Error: (06/14/2014 02:39:41 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Cryptographic Services failed while processing the OnIdentity() call in the System Writer Object.


Details:
AddLegacyDriverFiles: Unable to back up image of binary Microsoft Link-Layer Discovery Protocol.

System Error:
Access is denied.
.

Error: (06/12/2014 04:14:06 PM) (Source: Application Error) (User: )
Description: Faulting application name: avgnt.exe, version: 14.0.4.620, time stamp: 0x536111d1
Faulting module name: ccmsg.dll, version: 14.0.4.632, time stamp: 0x5369d03e
Exception code: 0xc0000005
Fault offset: 0x0000bdf3
Faulting process id: 0x1408
Faulting application start time: 0xavgnt.exe0
Faulting application path: avgnt.exe1
Faulting module path: avgnt.exe2
Report Id: avgnt.exe3
Faulting package full name: avgnt.exe4
Faulting package-relative application ID: avgnt.exe5

Error: (06/12/2014 04:14:04 PM) (Source: Application Error) (User: )
Description: Faulting application name: Service_KMS.exe, version: 12.1.0.0, time stamp: 0x52f3d085
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0x00000000
Fault offset: 0x00007fff4fa60565
Faulting process id: 0x778
Faulting application start time: 0xService_KMS.exe0
Faulting application path: Service_KMS.exe1
Faulting module path: Service_KMS.exe2
Report Id: Service_KMS.exe3
Faulting package full name: Service_KMS.exe4
Faulting package-relative application ID: Service_KMS.exe5


System errors:
=============
Error: (06/15/2014 08:28:14 PM) (Source: Service Control Manager) (User: )
Description: The Service KMSELDI service terminated unexpectedly.  It has done this 1 time(s).

Error: (06/15/2014 08:27:53 PM) (Source: Service Control Manager) (User: )
Description: The AODDriver4.3 service failed to start due to the following error: 
%%2

Error: (06/15/2014 08:27:51 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 19:53:33 on ‎15/‎06/‎2014 was unexpected.

Error: (06/15/2014 07:13:56 PM) (Source: Service Control Manager) (User: )
Description: The Service KMSELDI service terminated unexpectedly.  It has done this 1 time(s).

Error: (06/15/2014 07:13:36 PM) (Source: Service Control Manager) (User: )
Description: The AODDriver4.3 service failed to start due to the following error: 
%%2

Error: (06/15/2014 07:13:34 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 18:33:43 on ‎15/‎06/‎2014 was unexpected.

Error: (06/15/2014 06:41:49 PM) (Source: Service Control Manager) (User: )
Description: The Avira Mail Protection service terminated unexpectedly.  It has done this 3 time(s).

Error: (06/15/2014 06:21:49 PM) (Source: Service Control Manager) (User: )
Description: The Avira Mail Protection service terminated unexpectedly.  It has done this 2 time(s).  The following corrective action will be taken in 0 milliseconds: Restart the service.

Error: (06/15/2014 06:01:49 PM) (Source: Service Control Manager) (User: )
Description: The Avira Mail Protection service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 0 milliseconds: Restart the service.

Error: (06/15/2014 09:53:14 AM) (Source: Microsoft-Windows-Kernel-Power) (User: )
Description: 5


Microsoft Office Sessions:
=========================
Error: (06/15/2014 06:41:49 PM) (Source: Application Error)(User: )
Description: avmailc7.exe14.0.4.6325369d056ntdll.dll6.3.9600.170315308893dc000000500051f6d17b001cf88be4a6a892aC:\Program Files (x86)\Avira\AntiVir Desktop\avmailc7.exeC:\Windows\SYSTEM32\ntdll.dll5357bcc2-f4b4-11e3-8301-08606e7041c6

Error: (06/15/2014 06:21:49 PM) (Source: Application Error)(User: )
Description: avmailc7.exe14.0.4.6325369d056ntdll.dll6.3.9600.170315308893dc000000500051f6d145c01cf88bb7f39a3e5C:\Program Files (x86)\Avira\AntiVir Desktop\avmailc7.exeC:\Windows\SYSTEM32\ntdll.dll880cd6b1-f4b1-11e3-8301-08606e7041c6

Error: (06/15/2014 06:01:49 PM) (Source: Application Error)(User: )
Description: avmailc7.exe14.0.4.6325369d056ntdll.dll6.3.9600.170315308893dc000000500051f6daec01cf8810c11e593aC:\Program Files (x86)\Avira\AntiVir Desktop\avmailc7.exeC:\Windows\SYSTEM32\ntdll.dllbcdc04f6-f4ae-11e3-8301-08606e7041c6

Error: (06/14/2014 08:09:29 PM) (Source: Application Hang)(User: )
Description: explorer.exe6.3.9600.17039133001cf88039fb935ec15C:\Windows\explorer.exe676c6c3c-f3f7-11e3-8300-08606e7041c6

Error: (06/14/2014 04:39:35 PM) (Source: Application Error)(User: )
Description: avmailc7.exe14.0.4.6325369d056ntdll.dll6.3.9600.170315308893dc000000500051f6d151801cf87e3de44a4f7C:\Program Files (x86)\Avira\AntiVir Desktop\avmailc7.exeC:\Windows\SYSTEM32\ntdll.dll15dc4438-f3da-11e3-82ff-08606e7041c6

Error: (06/14/2014 04:18:17 PM) (Source: Application Error)(User: )
Description: avmailc7.exe14.0.4.6325369d056ntdll.dll6.3.9600.170315308893dc000000500051f6d140c01cf87e1265fa91dC:\Program Files (x86)\Avira\AntiVir Desktop\avmailc7.exeC:\Windows\SYSTEM32\ntdll.dll1bea09c1-f3d7-11e3-82ff-08606e7041c6

Error: (06/14/2014 03:58:49 PM) (Source: Application Error)(User: )
Description: avmailc7.exe14.0.4.6325369d056ntdll.dll6.3.9600.170315308893dc000000500051f6dabc01cf87c9ba0c8ccfC:\Program Files (x86)\Avira\AntiVir Desktop\avmailc7.exeC:\Windows\SYSTEM32\ntdll.dll640146fd-f3d4-11e3-82ff-08606e7041c6

Error: (06/14/2014 02:39:41 PM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: 
Details:
AddLegacyDriverFiles: Unable to back up image of binary Microsoft Link-Layer Discovery Protocol.

System Error:
Access is denied.

Error: (06/12/2014 04:14:06 PM) (Source: Application Error)(User: )
Description: avgnt.exe14.0.4.620536111d1ccmsg.dll14.0.4.6325369d03ec00000050000bdf3140801cf8650f2d25582C:\Program Files (x86)\Avira\AntiVir Desktop\avgnt.exec:\program files (x86)\avira\antivir desktop\ccmsg.dll316887ed-f244-11e3-82fd-08606e7041c6

Error: (06/12/2014 04:14:04 PM) (Source: Application Error)(User: )
Description: Service_KMS.exe12.1.0.052f3d085unknown0.0.0.0000000000000000000007fff4fa6056577801cf864882c9ed88C:\Program Files\KMSpico\Service_KMS.exeunknown304a6d9f-f244-11e3-82fd-08606e7041c6



=========================== Installed Programs ============================
7-Zip 9.20 (x64 edition) (HKLM\...\{23170F69-40C1-2702-0920-000001000000}) (Version: 9.20.00.0 - Igor Pavlov)
Adobe Flash Player 14 Plugin (HKLM-x32\...\Adobe Flash Player Plugin) (Version: 14.0.0.125 - Adobe Systems Incorporated)
aioprnt (Version: 5.3.1.0 - Eastman Kodak Company) Hidden
aioscnnr (x32 Version: 5.8.10.0 - Your Company Name) Hidden
aioscnnr (x32 Version: 7.6.13.10 - Your Company Name) Hidden
Amazon Music (HKCU\...\Amazon Amazon Music) (Version: 3.0.0.564 - Amazon Services LLC)
AMD Accelerated Video Transcoding (Version: 13.30.100.40417 - Advanced Micro Devices, Inc.) Hidden
AMD Catalyst Control Center (x32 Version: 2014.0417.2226.38446 - Advanced Micro Devices, Inc.) Hidden
AMD Catalyst Install Manager (HKLM\...\{6119B3A6-3603-9695-0398-CDF2AF0A13F8}) (Version: 8.0.916.0 - Advanced Micro Devices, Inc.)
AMD Fuel (Version: 2014.0417.2226.38446 - Advanced Micro Devices, Inc.) Hidden
AMD Quick Stream (HKLM\...\{E9EED4AE-682B-4501-9574-D09A21717599}_is1) (Version: 3.10.0.0 - AppEx Networks)
Apple Application Support (HKLM-x32\...\{46F044A5-CE8B-4196-984E-5BD6525E361D}) (Version: 2.3.6 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
Audiosurf (HKLM-x32\...\Steam App 12900) (Version:  - Dylan Fitterer)
Avira Internet Security Suite (HKLM-x32\...\Avira AntiVir Desktop) (Version: 14.0.4.672 - Avira)
Bastion (HKLM-x32\...\Steam App 107100) (Version:  - Supergiant Games)
BioShock 2 (HKLM-x32\...\Steam App 8850) (Version:  - 2K Marin)
Borderlands 2 (HKLM-x32\...\Steam App 49520) (Version:  - Gearbox Software)
Brother MFL-Pro Suite DCP-J140W (HKLM-x32\...\{2FF959E3-FFE4-46C4-96DA-03F26BCFEFCC}) (Version: 1.1.5.0 - Brother Industries, Ltd.)
Catalyst Control Center - Branding (x32 Version: 1.00.0000 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Graphics Previews Common (x32 Version: 2014.0417.2226.38446 - Advanced Micro Devices, Inc.) Hidden
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Catalyst Control Center Localization All (x32 Version: 2014.0417.2226.38446 - Advanced Micro Devices, Inc.) Hidden
CCC Help Chinese Standard (x32 Version: 2014.0417.2225.38446 - Advanced Micro Devices, Inc.) Hidden
CCC Help Chinese Standard (x32 Version: 2014.0423.0448.6734 - Advanced Micro Devices, Inc.) Hidden
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CCC Help Chinese Traditional (x32 Version: 2014.0423.0448.6734 - Advanced Micro Devices, Inc.) Hidden
CCC Help Czech (x32 Version: 2014.0417.2225.38446 - Advanced Micro Devices, Inc.) Hidden
CCC Help Czech (x32 Version: 2014.0423.0448.6734 - Advanced Micro Devices, Inc.) Hidden
CCC Help Danish (x32 Version: 2014.0417.2225.38446 - Advanced Micro Devices, Inc.) Hidden
CCC Help Danish (x32 Version: 2014.0423.0448.6734 - Advanced Micro Devices, Inc.) Hidden
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CCC Help Dutch (x32 Version: 2014.0423.0448.6734 - Advanced Micro Devices, Inc.) Hidden
CCC Help English (x32 Version: 2013.0911.2153.37488 - Advanced Micro Devices, Inc.) Hidden
CCC Help English (x32 Version: 2014.0417.2225.38446 - Advanced Micro Devices, Inc.) Hidden
CCC Help English (x32 Version: 2014.0423.0448.6734 - Advanced Micro Devices, Inc.) Hidden
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CCC Help Finnish (x32 Version: 2014.0423.0448.6734 - Advanced Micro Devices, Inc.) Hidden
CCC Help French (x32 Version: 2014.0417.2225.38446 - Advanced Micro Devices, Inc.) Hidden
CCC Help French (x32 Version: 2014.0423.0448.6734 - Advanced Micro Devices, Inc.) Hidden
CCC Help German (x32 Version: 2014.0417.2225.38446 - Advanced Micro Devices, Inc.) Hidden
CCC Help German (x32 Version: 2014.0423.0448.6734 - Advanced Micro Devices, Inc.) Hidden
CCC Help Greek (x32 Version: 2014.0417.2225.38446 - Advanced Micro Devices, Inc.) Hidden
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CCC Help Hungarian (x32 Version: 2014.0423.0448.6734 - Advanced Micro Devices, Inc.) Hidden
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CCC Help Japanese (x32 Version: 2014.0417.2225.38446 - Advanced Micro Devices, Inc.) Hidden
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CCC Help Korean (x32 Version: 2014.0423.0448.6734 - Advanced Micro Devices, Inc.) Hidden
CCC Help Norwegian (x32 Version: 2014.0417.2225.38446 - Advanced Micro Devices, Inc.) Hidden
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CCC Help Polish (x32 Version: 2014.0417.2225.38446 - Advanced Micro Devices, Inc.) Hidden
CCC Help Polish (x32 Version: 2014.0423.0448.6734 - Advanced Micro Devices, Inc.) Hidden
CCC Help Portuguese (x32 Version: 2014.0417.2225.38446 - Advanced Micro Devices, Inc.) Hidden
CCC Help Portuguese (x32 Version: 2014.0423.0448.6734 - Advanced Micro Devices, Inc.) Hidden
CCC Help Russian (x32 Version: 2014.0417.2225.38446 - Advanced Micro Devices, Inc.) Hidden
CCC Help Russian (x32 Version: 2014.0423.0448.6734 - Advanced Micro Devices, Inc.) Hidden
CCC Help Spanish (x32 Version: 2014.0417.2225.38446 - Advanced Micro Devices, Inc.) Hidden
CCC Help Spanish (x32 Version: 2014.0423.0448.6734 - Advanced Micro Devices, Inc.) Hidden
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CCC Help Thai (x32 Version: 2014.0417.2225.38446 - Advanced Micro Devices, Inc.) Hidden
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CCC Help Turkish (x32 Version: 2014.0423.0448.6734 - Advanced Micro Devices, Inc.) Hidden
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JetBrains PyCharm 3.1.1 (HKLM-x32\...\PyCharm 3.1.1) (Version: 133.881 - JetBrains s.r.o.)
KMSpico v9.2.1 Beta (HKLM\...\KMSpico_is1) (Version: 9.2.1 Beta - )
Kodak AIO Printer (Version: 7.7.2.0 - Eastman Kodak Company) Hidden
KODAK AiO Software (HKLM-x32\...\{E0F274B7-592B-4669-8FB8-8D9825A09858}) (Version: 7.7.6.0 - Eastman Kodak Company)
LastPass (uninstall only) (HKLM-x32\...\LastPass) (Version:  - LastPass)
League of Legends (HKLM-x32\...\League of Legends 3.0.1) (Version: 3.0.1 - Riot Games)
League of Legends (x32 Version: 3.0.1 - Riot Games) Hidden
Malwarebytes Anti-Malware version 1.75.0.1300 (HKLM-x32\...\Malwarebytes' Anti-Malware_is1) (Version: 1.75.0.1300 - Malwarebytes Corporation)
Microsoft Access MUI (English) 2013 (x32 Version: 15.0.4569.1506 - Microsoft Corporation) Hidden
Microsoft Access Setup Metadata MUI (English) 2013 (x32 Version: 15.0.4569.1506 - Microsoft Corporation) Hidden
Microsoft Application Error Reporting (Version: 12.0.6015.5000 - Microsoft Corporation) Hidden
Microsoft DCF MUI (English) 2013 (x32 Version: 15.0.4569.1506 - Microsoft Corporation) Hidden
Microsoft Excel MUI (English) 2013 (x32 Version: 15.0.4569.1506 - Microsoft Corporation) Hidden
Microsoft Groove MUI (English) 2013 (x32 Version: 15.0.4569.1506 - Microsoft Corporation) Hidden
Microsoft InfoPath MUI (English) 2013 (x32 Version: 15.0.4569.1506 - Microsoft Corporation) Hidden
Microsoft Lync MUI (English) 2013 (x32 Version: 15.0.4569.1506 - Microsoft Corporation) Hidden
Microsoft Office 64-bit Components 2013 (Version: 15.0.4569.1506 - Microsoft Corporation) Hidden
Microsoft Office OSM MUI (English) 2013 (x32 Version: 15.0.4569.1506 - Microsoft Corporation) Hidden
Microsoft Office OSM UX MUI (English) 2013 (x32 Version: 15.0.4569.1506 - Microsoft Corporation) Hidden
Microsoft Office Professional Plus 2013 (HKLM-x32\...\Office15.PROPLUSR) (Version: 15.0.4569.1506 - Microsoft Corporation)
Microsoft Office Professional Plus 2013 (x32 Version: 15.0.4569.1506 - Microsoft Corporation) Hidden
Microsoft Office Proofing (English) 2013 (x32 Version: 15.0.4569.1506 - Microsoft Corporation) Hidden
Microsoft Office Proofing Tools 2013 - English (x32 Version: 15.0.4569.1506 - Microsoft Corporation) Hidden
Microsoft Office Proofing Tools 2013 - Español (x32 Version: 15.0.4569.1506 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit MUI (English) 2013 (Version: 15.0.4569.1506 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2013 (Version: 15.0.4569.1506 - Microsoft Corporation) Hidden
Microsoft Office Shared MUI (English) 2013 (x32 Version: 15.0.4569.1506 - Microsoft Corporation) Hidden
Microsoft Office Shared Setup Metadata MUI (English) 2013 (x32 Version: 15.0.4569.1506 - Microsoft Corporation) Hidden
Microsoft OneNote MUI (English) 2013 (x32 Version: 15.0.4569.1506 - Microsoft Corporation) Hidden
Microsoft Outlook MUI (English) 2013 (x32 Version: 15.0.4569.1506 - Microsoft Corporation) Hidden
Microsoft PowerPoint MUI (English) 2013 (x32 Version: 15.0.4569.1506 - Microsoft Corporation) Hidden
Microsoft Publisher MUI (English) 2013 (x32 Version: 15.0.4569.1506 - Microsoft Corporation) Hidden
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30214.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{7299052b-02a4-4627-81f2-1818da5d550d}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{071c9b48-7c32-4621-a0ac-3f809523288f}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{6ce5bae9-d3ca-4b99-891a-1dc6c118a5fc}) (Version: 8.0.59192 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.30319 (HKLM\...\{DA5E371C-6333-3D8A-93A4-6FD5B20BCC6E}) (Version: 10.0.30319 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.50727 (HKLM-x32\...\{15134cb0-b767-4960-a911-f2d16ae54797}) (Version: 11.0.50727.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.50727 (HKLM-x32\...\{22154f09-719a-4619-bb71-5b3356999fbf}) (Version: 11.0.50727.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.50727 (Version: 11.0.50727 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.50727 (Version: 11.0.50727 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.50727 (x32 Version: 11.0.50727 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.50727 (x32 Version: 11.0.50727 - Microsoft Corporation) Hidden
Microsoft Word MUI (English) 2013 (x32 Version: 15.0.4569.1506 - Microsoft Corporation) Hidden
Microsoft XNA Framework Redistributable 3.1 (HKLM-x32\...\{19BFDA5D-1FE2-4F25-97F9-1A79DD04EE20}) (Version: 3.1.10527.0 - Microsoft Corporation)
Movie Maker (x32 Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
Mozilla Firefox 29.0.1 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 29.0.1 (x86 en-US)) (Version: 29.0.1 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 29.0.1 - Mozilla)
Mozilla Thunderbird 24.6.0 (x86 en-GB) (HKLM-x32\...\Mozilla Thunderbird 24.6.0 (x86 en-GB)) (Version: 24.6.0 - Mozilla)
MSVCRT (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
MSVCRT Redists (Version: 1.0 - Sony Creative Software Inc.) Hidden
MSVCRT Redists (x32 Version: 1.0 - Sony Creative Software Inc.) Hidden
MSVCRT110 (x32 Version: 16.4.1108.0727 - Microsoft) Hidden
MSVCRT110_amd64 (Version: 16.4.1109.0912 - Microsoft) Hidden
Mumble 1.2.5 (HKLM-x32\...\{C7BC557D-8C8B-4F5F-83AB-D20C58CF4575}) (Version: 1.2.5 - Thorvald Natvig)
MyDriveConnect 3.3.0.1502 (HKLM-x32\...\MyDriveConnect) (Version: 3.3.0.1502 - TomTom)
Notepad++ (HKLM-x32\...\Notepad++) (Version: 6.5.5 - Notepad++ Team)
ocr (x32 Version: 6.2.3.50 - Eastman Kodak Company) Hidden
Oracle VM VirtualBox 4.3.10 (HKLM\...\{5632714F-6A48-4BF2-89E0-F8B6CE9FE6D1}) (Version: 4.3.10 - Oracle Corporation)
Outils de vérification linguistique 2013 de Microsoft Office - Français (x32 Version: 15.0.4569.1506 - Microsoft Corporation) Hidden
Pando Media Booster (HKLM-x32\...\{980A182F-E0A2-4A40-94C1-AE0C1235902E}) (Version: 2.6.0.7 - Pando Networks Inc.)
Photo Common (x32 Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
Photo Gallery (x32 Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
Pioneer DDJ_SB Driver (HKLM-x32\...\Pioneer DDJ_SB ASIO) (Version: 1.000.000.002 - Pioneer Corporation.)
PreReq (x32 Version: 6.2.4.0 - Eastman Kodak Company) Hidden
PuTTY version 0.63 (HKLM-x32\...\PuTTY_is1) (Version: 0.63 - Simon Tatham)
QuickSFV (HKLM\...\{89B56CFC-0270-4ACF-8BF1-048251FD9E08}) (Version: 3.0.0 - Totally Useful Software, Inc.)
QuickTime 7 (HKLM-x32\...\{111EE7DF-FC45-40C7-98A7-753AC46B12FB}) (Version: 7.75.80.95 - Apple Inc.)
Rapport (x32 Version: 3.5.1307.82 - Trusteer) Hidden
Samsung Kies (HKLM-x32\...\InstallShield_{758C8301-2696-4855-AF45-534B1200980A}) (Version: 2.6.3.14044.14 - Samsung Electronics Co., Ltd.)
Samsung Kies (x32 Version: 2.6.3.14044.14 - Samsung Electronics Co., Ltd.) Hidden
SAMSUNG USB Driver for Mobile Phones (HKLM\...\{D0795B21-0CDA-4a92-AB9E-6E92D8111E44}) (Version: 1.5.43.0 - SAMSUNG Electronics Co., Ltd.)
Service Pack 1 for Microsoft Office 2013 (KB2850036) 32-Bit Edition (HKLM-x32\...\{91150000-0011-0000-0000-0000000FF1CE}_Office15.PROPLUSR_{7F6C4883-A18C-459A-82C1-A2F9403F2DA6}) (Version:  - Microsoft)
Service Pack 1 for Microsoft Office 2013 (KB2850036) 32-Bit Edition (x32 Version:  - Microsoft) Hidden
Skype™ 6.16 (HKLM-x32\...\{7A3C7E05-EE37-47D6-99E1-2EB05A3DA3F7}) (Version: 6.16.105 - Skype Technologies S.A.)
Speccy (HKLM\...\Speccy) (Version: 1.26 - Piriform)
SpeedFan (remove only) (HKLM-x32\...\SpeedFan) (Version:  - )
Spotify (HKCU\...\Spotify) (Version: 0.9.10.14.g578d350b - Spotify AB)
Steam (HKLM-x32\...\Steam) (Version:  - Valve Corporation)
Sublime Text 2.0.2 (HKLM\...\Sublime Text 2_is1) (Version:  - )
TAP-Windows 9.9.2 (HKLM\...\TAP-Windows) (Version: 9.9.2 - )
Team Fortress 2 (HKLM-x32\...\Steam App 440) (Version:  - Valve)
TeamSpeak 3 Client (HKLM-x32\...\TeamSpeak 3 Client) (Version: 3.0.14 - TeamSpeak Systems GmbH)
TeamViewer 9 (HKLM-x32\...\TeamViewer 9) (Version: 9.0.28223 - TeamViewer)
Theme Park Studio (HKLM-x32\...\Steam App 254590) (Version:  - Pantera Entertainment)
TortoiseHg 2.11.0 (x64) (HKLM\...\{9E28969E-F04A-48C0-98ED-DCDD73C686BE}) (Version: 2.11.0 - Steve Borho and others)
Trend Micro RUBotted 2.0 Beta (HKLM-x32\...\{54D4EAF5-4C80-4878-B4AC-5AE454A02E3C}_is1) (Version: 2.0.0.1034 - Trend Micro, Inc.)
Trusteer Endpoint Protection (HKLM-x32\...\Rapport_msi) (Version: 3.5.1307.82 - Trusteer)
Update for Microsoft Excel 2013 (KB2881014) 32-Bit Edition (HKLM-x32\...\{90150000-0016-0409-0000-0000000FF1CE}_Office15.PROPLUSR_{33BAD262-B737-4DFA-8527-02961A9CE7BB}) (Version:  - Microsoft)
Update for Microsoft Excel 2013 (KB2881014) 32-Bit Edition (HKLM-x32\...\{90150000-0018-0409-0000-0000000FF1CE}_Office15.PROPLUSR_{33BAD262-B737-4DFA-8527-02961A9CE7BB}) (Version:  - Microsoft)
Update for Microsoft Excel 2013 (KB2881014) 32-Bit Edition (HKLM-x32\...\{90150000-001B-0409-0000-0000000FF1CE}_Office15.PROPLUSR_{33BAD262-B737-4DFA-8527-02961A9CE7BB}) (Version:  - Microsoft)
Update for Microsoft Excel 2013 (KB2881014) 32-Bit Edition (HKLM-x32\...\{91150000-0011-0000-0000-0000000FF1CE}_Office15.PROPLUSR_{33BAD262-B737-4DFA-8527-02961A9CE7BB}) (Version:  - Microsoft)
Update for Microsoft Lync 2013 (KB2817678) 32-Bit Edition (HKLM-x32\...\{90150000-012B-0409-0000-0000000FF1CE}_Office15.PROPLUSR_{AC57CF13-C24E-4C00-969F-5394DAE589C5}) (Version:  - Microsoft)
Update for Microsoft Lync 2013 (KB2850074) 32-Bit Edition (HKLM-x32\...\{90150000-012B-0409-0000-0000000FF1CE}_Office15.PROPLUSR_{A4EACEBA-1944-45DB-B547-8967AA7926B9}) (Version:  - Microsoft)
Update for Microsoft Office 2013 (KB2760344) 32-Bit Edition (HKLM-x32\...\{91150000-0011-0000-0000-0000000FF1CE}_Office15.PROPLUSR_{A7610F07-E844-4444-8E1D-D5BC8AD0B4C5}) (Version:  - Microsoft)
Update for Microsoft Office 2013 (KB2760544) 32-Bit Edition (HKLM-x32\...\{91150000-0011-0000-0000-0000000FF1CE}_Office15.PROPLUSR_{45B7D395-EB9B-414F-9E46-5849B42326E2}) (Version:  - Microsoft)
Update for Microsoft Office 2013 (KB2768012) 32-Bit Edition (HKLM-x32\...\{91150000-0011-0000-0000-0000000FF1CE}_Office15.PROPLUSR_{66421820-D3CA-450A-898C-78D7E40108E6}) (Version:  - Microsoft)
Update for Microsoft Office 2013 (KB2817302) 32-Bit Edition (HKLM-x32\...\{90150000-0016-0409-0000-0000000FF1CE}_Office15.PROPLUSR_{1644D7F6-90EE-4252-8884-18E4E330529D}) (Version:  - Microsoft)
Update for Microsoft Office 2013 (KB2817302) 32-Bit Edition (HKLM-x32\...\{91150000-0011-0000-0000-0000000FF1CE}_Office15.PROPLUSR_{1644D7F6-90EE-4252-8884-18E4E330529D}) (Version:  - Microsoft)
Update for Microsoft Office 2013 (KB2826040) 32-Bit Edition (HKLM-x32\...\{91150000-0011-0000-0000-0000000FF1CE}_Office15.PROPLUSR_{B7EA8070-C37F-4617-82F4-52CF3304595A}) (Version:  - Microsoft)
Update for Microsoft Office 2013 (KB2837644) 32-Bit Edition (HKLM-x32\...\{91150000-0011-0000-0000-0000000FF1CE}_Office15.PROPLUSR_{9BC5FF1D-9626-44D7-BC7F-EB44BD8BDB9F}) (Version:  - Microsoft)
Update for Microsoft Office 2013 (KB2863843) 32-Bit Edition (HKLM-x32\...\{90150000-002A-0000-1000-0000000FF1CE}_Office15.PROPLUSR_{AD7045B8-1D75-4B4C-8120-12F045D206C7}) (Version:  - Microsoft)
Update for Microsoft Office 2013 (KB2863843) 32-Bit Edition (HKLM-x32\...\{91150000-0011-0000-0000-0000000FF1CE}_Office15.PROPLUSR_{AD7045B8-1D75-4B4C-8120-12F045D206C7}) (Version:  - Microsoft)
Update for Microsoft Office 2013 (KB2878313) 32-Bit Edition (HKLM-x32\...\{91150000-0011-0000-0000-0000000FF1CE}_Office15.PROPLUSR_{1FB43AFB-8112-41B9-B9A6-A43474F46123}) (Version:  - Microsoft)
Update for Microsoft Office 2013 (KB2880457) 32-Bit Edition (HKLM-x32\...\{91150000-0011-0000-0000-0000000FF1CE}_Office15.PROPLUSR_{D27F6360-AE1E-4C8C-8ECD-C0375E20B923}) (Version:  - Microsoft)
Update for Microsoft Office 2013 (KB2880462) 32-Bit Edition (HKLM-x32\...\{90150000-006E-0409-0000-0000000FF1CE}_Office15.PROPLUSR_{5D6439FF-D651-4B13-B52E-2508AB9DE19D}) (Version:  - Microsoft)
Update for Microsoft Office 2013 (KB2880462) 32-Bit Edition (HKLM-x32\...\{91150000-0011-0000-0000-0000000FF1CE}_Office15.PROPLUSR_{5D6439FF-D651-4B13-B52E-2508AB9DE19D}) (Version:  - Microsoft)
Update for Microsoft Office 2013 (KB2880464) 32-Bit Edition (HKLM-x32\...\{91150000-0011-0000-0000-0000000FF1CE}_Office15.PROPLUSR_{06EF2BF7-7351-4D70-A0D5-588FCCF9808D}) (Version:  - Microsoft)
Update for Microsoft Office 2013 (KB2880476) 32-Bit Edition (HKLM-x32\...\{90150000-002A-0000-1000-0000000FF1CE}_Office15.PROPLUSR_{DDF64A37-8E32-406E-A94C-9F5B03661A21}) (Version:  - Microsoft)
Update for Microsoft Office 2013 (KB2880476) 32-Bit Edition (HKLM-x32\...\{91150000-0011-0000-0000-0000000FF1CE}_Office15.PROPLUSR_{DDF64A37-8E32-406E-A94C-9F5B03661A21}) (Version:  - Microsoft)
Update for Microsoft Office 2013 (KB2880478) 32-Bit Edition (HKLM-x32\...\{91150000-0011-0000-0000-0000000FF1CE}_Office15.PROPLUSR_{7C5CEE0F-6823-4BB7-A28F-76FEC14EB6AC}) (Version:  - Microsoft)
Update for Microsoft Office 2013 (KB2880991) 32-Bit Edition (HKLM-x32\...\{90150000-001F-0409-0000-0000000FF1CE}_Office15.PROPLUSR_{3365FE58-896F-45DE-8051-E48F6D8069FD}) (Version:  - Microsoft)
Update for Microsoft Office 2013 (KB2880991) 32-Bit Edition (HKLM-x32\...\{90150000-001F-040C-0000-0000000FF1CE}_Office15.PROPLUSR_{A2D4D766-14AE-46CA-BD99-801FB1523626}) (Version:  - Microsoft)
Update for Microsoft Office 2013 (KB2880991) 32-Bit Edition (HKLM-x32\...\{90150000-001F-0C0A-0000-0000000FF1CE}_Office15.PROPLUSR_{17F87C6D-FB2C-40BA-9228-5C49C9A27972}) (Version:  - Microsoft)
Update for Microsoft Office 2013 (KB2881035) 32-Bit Edition (HKLM-x32\...\{90150000-0016-0409-0000-0000000FF1CE}_Office15.PROPLUSR_{01B80B63-C638-4004-9148-75B8C8518B1E}) (Version:  - Microsoft)
Update for Microsoft Office 2013 (KB2881035) 32-Bit Edition (HKLM-x32\...\{90150000-0090-0409-0000-0000000FF1CE}_Office15.PROPLUSR_{01B80B63-C638-4004-9148-75B8C8518B1E}) (Version:  - Microsoft)
Update for Microsoft Office 2013 (KB2881035) 32-Bit Edition (HKLM-x32\...\{91150000-0011-0000-0000-0000000FF1CE}_Office15.PROPLUSR_{01B80B63-C638-4004-9148-75B8C8518B1E}) (Version:  - Microsoft)
Update for Microsoft OneDrive for Business (KB2881018) 32-Bit Edition (HKLM-x32\...\{90150000-002A-0000-1000-0000000FF1CE}_Office15.PROPLUSR_{D3CFB57E-39C0-4D2F-96D2-EC8BB1DB369D}) (Version:  - Microsoft)
Update for Microsoft OneDrive for Business (KB2881018) 32-Bit Edition (HKLM-x32\...\{90150000-002A-0409-1000-0000000FF1CE}_Office15.PROPLUSR_{D3CFB57E-39C0-4D2F-96D2-EC8BB1DB369D}) (Version:  - Microsoft)
Update for Microsoft OneDrive for Business (KB2881018) 32-Bit Edition (HKLM-x32\...\{90150000-00BA-0409-0000-0000000FF1CE}_Office15.PROPLUSR_{D3CFB57E-39C0-4D2F-96D2-EC8BB1DB369D}) (Version:  - Microsoft)
Update for Microsoft OneDrive for Business (KB2881018) 32-Bit Edition (HKLM-x32\...\{91150000-0011-0000-0000-0000000FF1CE}_Office15.PROPLUSR_{D3CFB57E-39C0-4D2F-96D2-EC8BB1DB369D}) (Version:  - Microsoft)
Update for Microsoft OneNote 2013 (KB2880458) 32-Bit Edition (HKLM-x32\...\{90150000-002A-0000-1000-0000000FF1CE}_Office15.PROPLUSR_{E102B907-56A0-476E-9D7F-D74C7C42527F}) (Version:  - Microsoft)
Update for Microsoft OneNote 2013 (KB2880458) 32-Bit Edition (HKLM-x32\...\{90150000-00A1-0409-0000-0000000FF1CE}_Office15.PROPLUSR_{E102B907-56A0-476E-9D7F-D74C7C42527F}) (Version:  - Microsoft)
Update for Microsoft OneNote 2013 (KB2880458) 32-Bit Edition (HKLM-x32\...\{91150000-0011-0000-0000-0000000FF1CE}_Office15.PROPLUSR_{E102B907-56A0-476E-9D7F-D74C7C42527F}) (Version:  - Microsoft)
Update for Microsoft Outlook 2013 (KB2880470) 32-Bit Edition (HKLM-x32\...\{90150000-001A-0409-0000-0000000FF1CE}_Office15.PROPLUSR_{1BCA67A6-5329-48D0-A088-C097AC7A14BD}) (Version:  - Microsoft)
Update for Microsoft Outlook 2013 (KB2880470) 32-Bit Edition (HKLM-x32\...\{91150000-0011-0000-0000-0000000FF1CE}_Office15.PROPLUSR_{1BCA67A6-5329-48D0-A088-C097AC7A14BD}) (Version:  - Microsoft)
Update for Microsoft PowerPoint 2013 (KB2881000) 32-Bit Edition (HKLM-x32\...\{90150000-0018-0409-0000-0000000FF1CE}_Office15.PROPLUSR_{4F3B2C6F-B7F9-431F-84ED-C29F47B31DB7}) (Version:  - Microsoft)
Update for Microsoft PowerPoint 2013 (KB2881000) 32-Bit Edition (HKLM-x32\...\{91150000-0011-0000-0000-0000000FF1CE}_Office15.PROPLUSR_{4F3B2C6F-B7F9-431F-84ED-C29F47B31DB7}) (Version:  - Microsoft)
Update for Microsoft Publisher 2013 (KB2726952) 32-Bit Edition (HKLM-x32\...\{90150000-0019-0409-0000-0000000FF1CE}_Office15.PROPLUSR_{173C8CEB-B73E-4C38-AF3A-05EA5BB860D4}) (Version:  - Microsoft)
Update for Microsoft Publisher 2013 (KB2726952) 32-Bit Edition (HKLM-x32\...\{91150000-0011-0000-0000-0000000FF1CE}_Office15.PROPLUSR_{173C8CEB-B73E-4C38-AF3A-05EA5BB860D4}) (Version:  - Microsoft)
Update for Microsoft Visio Viewer 2013 (KB2817301) 32-Bit Edition (HKLM-x32\...\{90150000-006E-0409-0000-0000000FF1CE}_Office15.PROPLUSR_{25C61889-2E44-4BE1-9E96-9364BFDCF501}) (Version:  - Microsoft)
Update for Microsoft Visio Viewer 2013 (KB2817301) 32-Bit Edition (HKLM-x32\...\{91150000-0011-0000-0000-0000000FF1CE}_Office15.PROPLUSR_{25C61889-2E44-4BE1-9E96-9364BFDCF501}) (Version:  - Microsoft)
Update for Microsoft Word 2013 (KB2878319) 32-Bit Edition (HKLM-x32\...\{91150000-0011-0000-0000-0000000FF1CE}_Office15.PROPLUSR_{A7CD05CC-CA85-428C-91FD-74A908D126E1}) (Version:  - Microsoft)
Update for Microsoft Word 2013 (KB2881005) 32-Bit Edition (HKLM-x32\...\{90150000-001A-0409-0000-0000000FF1CE}_Office15.PROPLUSR_{F60958B9-F8A9-488F-99AD-8A6D95070CD8}) (Version:  - Microsoft)
Update for Microsoft Word 2013 (KB2881005) 32-Bit Edition (HKLM-x32\...\{90150000-001B-0409-0000-0000000FF1CE}_Office15.PROPLUSR_{F60958B9-F8A9-488F-99AD-8A6D95070CD8}) (Version:  - Microsoft)
Update for Microsoft Word 2013 (KB2881005) 32-Bit Edition (HKLM-x32\...\{90150000-012B-0409-0000-0000000FF1CE}_Office15.PROPLUSR_{F60958B9-F8A9-488F-99AD-8A6D95070CD8}) (Version:  - Microsoft)
Update for Microsoft Word 2013 (KB2881005) 32-Bit Edition (HKLM-x32\...\{91150000-0011-0000-0000-0000000FF1CE}_Office15.PROPLUSR_{F60958B9-F8A9-488F-99AD-8A6D95070CD8}) (Version:  - Microsoft)
Vegas Pro 11.0 (64-bit) (HKLM\...\{314DDDC0-E935-11E0-8F9F-F04DA23A5C58}) (Version: 11.0.371 - Sony)
Visual Studio C++ 10.0 Runtime (HKLM-x32\...\{4412F224-3849-4461-A3E9-DEEF8D252790}) (Version: 10.0.0 - TomTom International B.V.)
VLC media player 2.1.3 (HKLM-x32\...\VLC media player) (Version: 2.1.3 - VideoLAN)
WhoCrashed 5.01 (HKLM\...\WhoCrashed_is1) (Version:  - Resplendence Software Projects Sp.)
Windows Driver Package - GoPro (WinUSB) Universal Serial Bus devices  (03/07/2012 ) (HKLM\...\0B624A43DD66DBF5CF3EDFA9741A364E688062A4) (Version: 03/07/2012  - GoPro)
Windows Live Communications Platform (x32 Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 16.4.3508.0205 - Microsoft Corporation)
Windows Live Essentials (x32 Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
Windows Live Installer (x32 Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
Windows Live Photo Common (x32 Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
Windows Live PIMT Platform (x32 Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
Windows Live SOXE (x32 Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
Windows Live SOXE Definitions (x32 Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
Windows Live UX Platform (x32 Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
Windows Live UX Platform Language Pack (x32 Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
WinPcap 4.1.3 (HKLM-x32\...\WinPcapInst) (Version: 4.1.0.2980 - Riverbed Technology, Inc.)
WinSCP 5.5.1 (HKLM-x32\...\winscp3_is1) (Version: 5.5.1 - Martin Prikryl)

========================= Memory info: ===================================

Percentage of memory in use: 32%
Total physical RAM: 7628.89 MB
Available physical RAM: 5163.52 MB
Total Pagefile: 15308.89 MB
Available Pagefile: 12301.54 MB
Total Virtual: 4095.88 MB
Available Virtual: 3973.18 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:111.79 GB) (Free:46.76 GB) NTFS
2 Drive d: () (Fixed) (Total:450.81 GB) (Free:151.6 GB) NTFS

========================= Users: ========================================

User accounts for \\JAMES-PC

Administrator            Guest                    James                    


**** End of log ****


#4 zingo156

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Posted 16 June 2014 - 10:51 AM

Uninstall your current anti-virus software and retest. If you still have issues read below:

 

Typically when I see crashes with video artifacts (similar to your picture), it is hardware related but not always... I recommend running memtest86 to rule out a ram problem. Download one of the versions below and burn directly to a disc, then boot to the disc. Run the test and allow at least 3 passes. This may take a while ~3 hours or so.

 

** Memtest86+ V5.01 (27/09/2013)**

If you have no errors after that test, I might suspect an issue with your video card or possibly a power related issue. Speccy did not indicate issues with hard drives but I have seen bad drives cause this issue as well.


Edited by zingo156, 16 June 2014 - 10:51 AM.

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#5 jSherz

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Posted 16 June 2014 - 10:58 AM

I've already run memtest and it reported no errors for the first pass so I'll run it again to get 3 passes now.



#6 zingo156

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Posted 16 June 2014 - 11:11 AM

After running memtest, I would recommend running prime95 in windows for around 30 minutes. This will test the cpu.

To test the video card, I recommend furmark. You can download that here: http://www.majorgeeks.com/files/details/furmark.html

 

If the cpu/ram have issues, prime 95 will crash at some point. If it runs stable for more than 1 hour, my guess is these components are ok...

 

If the video card has an issue, furmark should cause a crash within minutes probably less than 10 but I typically run for 15-30 WATCH YOUR TEMPS!. You will see the heat rise and then level out make sure it does not go above the maximum recommended by the manufacturer generally this is around 80C. If this test runs fine and does not crash the computer, run furmark and prime95 at the same time. This will put a larger load on the PSU, if the computer crashes with both Prime95 running and furmark, my bet would be a power supply problem. Corsair is a good brand but even still I have seen new Corsairs with issues.


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#7 jSherz

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Posted 16 June 2014 - 03:00 PM

Memtest ran fine up to 3 passes.

 

There is currently no video card in the PC. I've run prime95 for 2 hours+ before but will run it again and also will run furmark just to test that it's not the integrated graphics (it being an APU and all) causing an issue.

 

EDIT: Thanks for all the help so far!

 

---------------

- UPDATE -

---------------

 

Ran the benchmark & 15 minute burn-in. Both ran fine. CPU temp got to 70C then stayed stable.


Edited by jSherz, 16 June 2014 - 03:20 PM.


#8 zingo156

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Posted 16 June 2014 - 03:39 PM

Did you try removing your anti-virus software and then re-testing the games? It could still be software related or even power supply related. It seems your video chip/cpu and ram are ok at this point.


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#9 jSherz

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Posted 17 June 2014 - 01:34 PM

I've tried with antivirus uninstalled and it still happens. The next thing I'm trying is removing drivers with the AMD cleanup utility and then installing the version that Windows Update finds (as opposed to downloading them from AMD's website).



#10 zingo156

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Posted 17 June 2014 - 02:42 PM

Speccy did not report any SMART errors with either your SSD or HDD, but I have seen the error code 0XC5 many times due to bad blocks or a drive that has a problem. It might be worth testing the SSD and the HDD for problems. Generally if it is a hard drive the BSOD is related to problems with the OS drive not an add in storage drive, I suspect you have windows installed on the SSD... Unfortunately, I am not sure how to test a samsung SSD, I have never run a diagnostic on one yet.

 

It seems most of the errors reported above were related to Avira, if you have uninstalled that and still have issues, it might be worth running the mini toolbox again to see if it is a different error. You may have to run a tool to completely remove Avira. I have no experience with Avira, hopefully someone else here does.


Edited by zingo156, 17 June 2014 - 02:45 PM.

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#11 jSherz

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Posted 17 June 2014 - 02:45 PM

Minitoolbox output (with only last 10 errors selected). I'll research testing the SSD. Thanks for your help!

MiniToolBox by Farbar Version: 13-06-2014
Ran by James (administrator) on 17-06-2014 at 20:44:13
Running from "C:\Users\James\Downloads"
Microsoft Windows 8.1 Pro (X64)
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (06/17/2014 07:28:50 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Cryptographic Services failed while processing the OnIdentity() call in the System Writer Object.


Details:
AddLegacyDriverFiles: Unable to back up image of binary Microsoft Link-Layer Discovery Protocol.

System Error:
Access is denied.
.

Error: (06/17/2014 06:58:29 PM) (Source: Perflib) (User: )
Description: BITSC:\Windows\System32\bitsperf.dll8

Error: (06/16/2014 04:38:22 PM) (Source: Application Error) (User: )
Description: Faulting application name: Service_KMS.exe, version: 12.1.0.0, time stamp: 0x52f3d085
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0x00000000
Fault offset: 0x00007ffc2d360565
Faulting process id: 0x7b4
Faulting application start time: 0xService_KMS.exe0
Faulting application path: Service_KMS.exe1
Faulting module path: Service_KMS.exe2
Report Id: Service_KMS.exe3
Faulting package full name: Service_KMS.exe4
Faulting package-relative application ID: Service_KMS.exe5

Error: (06/16/2014 11:15:06 AM) (Source: Perflib) (User: )
Description: BITSC:\Windows\System32\bitsperf.dll8

Error: (06/15/2014 11:50:09 PM) (Source: Application Error) (User: )
Description: Faulting application name: wmiprvse.exe, version: 6.3.9600.16384, time stamp: 0x5215f9c9
Faulting module name: combase.dll, version: 6.3.9600.17031, time stamp: 0x53087867
Exception code: 0xc00000fd
Fault offset: 0x0000000000172569
Faulting process id: 0x73c
Faulting application start time: 0xwmiprvse.exe0
Faulting application path: wmiprvse.exe1
Faulting module path: wmiprvse.exe2
Report Id: wmiprvse.exe3
Faulting package full name: wmiprvse.exe4
Faulting package-relative application ID: wmiprvse.exe5

Error: (06/15/2014 11:50:07 PM) (Source: Application Error) (User: )
Description: Faulting application name: wmiprvse.exe, version: 6.3.9600.16384, time stamp: 0x5215f9c9
Faulting module name: ntdll.dll, version: 6.3.9600.17031, time stamp: 0x530895af
Exception code: 0xc00000fd
Fault offset: 0x000000000003743d
Faulting process id: 0x410
Faulting application start time: 0xwmiprvse.exe0
Faulting application path: wmiprvse.exe1
Faulting module path: wmiprvse.exe2
Report Id: wmiprvse.exe3
Faulting package full name: wmiprvse.exe4
Faulting package-relative application ID: wmiprvse.exe5

Error: (06/15/2014 11:50:07 PM) (Source: Application Error) (User: )
Description: Faulting application name: wmiprvse.exe, version: 6.3.9600.16384, time stamp: 0x5215f9c9
Faulting module name: ntdll.dll, version: 6.3.9600.17031, time stamp: 0x530895af
Exception code: 0xc00000fd
Fault offset: 0x0000000000038563
Faulting process id: 0x1d5c
Faulting application start time: 0xwmiprvse.exe0
Faulting application path: wmiprvse.exe1
Faulting module path: wmiprvse.exe2
Report Id: wmiprvse.exe3
Faulting package full name: wmiprvse.exe4
Faulting package-relative application ID: wmiprvse.exe5

Error: (06/15/2014 11:50:06 PM) (Source: Application Error) (User: )
Description: Faulting application name: wmiprvse.exe, version: 6.3.9600.16384, time stamp: 0x5215f9c9
Faulting module name: combase.dll, version: 6.3.9600.17031, time stamp: 0x53087867
Exception code: 0xc00000fd
Fault offset: 0x000000000002c622
Faulting process id: 0x1c80
Faulting application start time: 0xwmiprvse.exe0
Faulting application path: wmiprvse.exe1
Faulting module path: wmiprvse.exe2
Report Id: wmiprvse.exe3
Faulting package full name: wmiprvse.exe4
Faulting package-relative application ID: wmiprvse.exe5

Error: (06/15/2014 11:50:05 PM) (Source: Application Error) (User: )
Description: Faulting application name: wmiprvse.exe, version: 6.3.9600.16384, time stamp: 0x5215f9c9
Faulting module name: ntdll.dll, version: 6.3.9600.17031, time stamp: 0x530895af
Exception code: 0xc00000fd
Fault offset: 0x00000000000249ea
Faulting process id: 0x1ef4
Faulting application start time: 0xwmiprvse.exe0
Faulting application path: wmiprvse.exe1
Faulting module path: wmiprvse.exe2
Report Id: wmiprvse.exe3
Faulting package full name: wmiprvse.exe4
Faulting package-relative application ID: wmiprvse.exe5

Error: (06/15/2014 11:50:05 PM) (Source: Application Error) (User: )
Description: Faulting application name: wmiprvse.exe, version: 6.3.9600.16384, time stamp: 0x5215f9c9
Faulting module name: combase.dll, version: 6.3.9600.17031, time stamp: 0x53087867
Exception code: 0xc00000fd
Fault offset: 0x000000000002c52d
Faulting process id: 0x30c
Faulting application start time: 0xwmiprvse.exe0
Faulting application path: wmiprvse.exe1
Faulting module path: wmiprvse.exe2
Report Id: wmiprvse.exe3
Faulting package full name: wmiprvse.exe4
Faulting package-relative application ID: wmiprvse.exe5


System errors:
=============
Error: (06/17/2014 07:51:30 PM) (Source: Service Control Manager) (User: )
Description: The Service KMSELDI service terminated unexpectedly. It has done this 1 time(s).

Error: (06/17/2014 07:36:29 PM) (Source: Service Control Manager) (User: )
Description: The Interactive Services Detection service terminated with the following error:
%%1

Error: (06/17/2014 07:31:49 PM) (Source: Service Control Manager) (User: )
Description: The Service KMSELDI service terminated unexpectedly. It has done this 1 time(s).

Error: (06/17/2014 07:30:09 PM) (Source: Service Control Manager) (User: )
Description: The Interactive Services Detection service terminated with the following error:
%%1

Error: (06/17/2014 07:07:13 PM) (Source: Service Control Manager) (User: )
Description: The Service KMSELDI service terminated unexpectedly. It has done this 1 time(s).

Error: (06/17/2014 07:07:03 PM) (Source: Service Control Manager) (User: )
Description: The AODDriver4.3 service failed to start due to the following error:
%%2

Error: (06/17/2014 07:07:01 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 18:57:49 on ‎17/‎06/‎2014 was unexpected.

Error: (06/17/2014 06:58:01 PM) (Source: Service Control Manager) (User: )
Description: The Service KMSELDI service terminated unexpectedly. It has done this 1 time(s).

Error: (06/17/2014 06:57:51 PM) (Source: Service Control Manager) (User: )
Description: The AODDriver4.3 service failed to start due to the following error:
%%2

Error: (06/17/2014 05:38:19 PM) (Source: Service Control Manager) (User: )
Description: The Service KMSELDI service terminated unexpectedly. It has done this 1 time(s).


Microsoft Office Sessions:
=========================
Error: (06/17/2014 07:28:50 PM) (Source: Microsoft-Windows-CAPI2)(User: )
Description:
Details:
AddLegacyDriverFiles: Unable to back up image of binary Microsoft Link-Layer Discovery Protocol.

System Error:
Access is denied.

Error: (06/17/2014 06:58:29 PM) (Source: Perflib)(User: )
Description: BITSC:\Windows\System32\bitsperf.dll8

Error: (06/16/2014 04:38:22 PM) (Source: Application Error)(User: )
Description: Service_KMS.exe12.1.0.052f3d085unknown0.0.0.0000000000000000000007ffc2d3605657b401cf8978f46d5d8cC:\Program Files\KMSpico\Service_KMS.exeunknown3f1714a2-f56c-11e3-8308-08606e7041c6

Error: (06/16/2014 11:15:06 AM) (Source: Perflib)(User: )
Description: BITSC:\Windows\System32\bitsperf.dll8

Error: (06/15/2014 11:50:09 PM) (Source: Application Error)(User: )
Description: wmiprvse.exe6.3.9600.163845215f9c9combase.dll6.3.9600.1703153087867c00000fd000000000017256973c01cf88ec289485faC:\Windows\system32\wbem\wmiprvse.exeC:\Windows\SYSTEM32\combase.dll665592d9-f4df-11e3-8304-08606e7041c6

Error: (06/15/2014 11:50:07 PM) (Source: Application Error)(User: )
Description: wmiprvse.exe6.3.9600.163845215f9c9ntdll.dll6.3.9600.17031530895afc00000fd000000000003743d41001cf88ec27baf525C:\Windows\system32\wbem\wmiprvse.exeC:\Windows\SYSTEM32\ntdll.dll657c0204-f4df-11e3-8304-08606e7041c6

Error: (06/15/2014 11:50:07 PM) (Source: Application Error)(User: )
Description: wmiprvse.exe6.3.9600.163845215f9c9ntdll.dll6.3.9600.17031530895afc00000fd00000000000385631d5c01cf88ec2753329bC:\Windows\system32\wbem\wmiprvse.exeC:\Windows\SYSTEM32\ntdll.dll6525cbbd-f4df-11e3-8304-08606e7041c6

Error: (06/15/2014 11:50:06 PM) (Source: Application Error)(User: )
Description: wmiprvse.exe6.3.9600.163845215f9c9combase.dll6.3.9600.1703153087867c00000fd000000000002c6221c8001cf88ec26f18a95C:\Windows\system32\wbem\wmiprvse.exeC:\Windows\SYSTEM32\combase.dll64b97547-f4df-11e3-8304-08606e7041c6

Error: (06/15/2014 11:50:05 PM) (Source: Application Error)(User: )
Description: wmiprvse.exe6.3.9600.163845215f9c9ntdll.dll6.3.9600.17031530895afc00000fd00000000000249ea1ef401cf88ec2693b31dC:\Windows\system32\wbem\wmiprvse.exeC:\Windows\SYSTEM32\ntdll.dll6451b2c2-f4df-11e3-8304-08606e7041c6

Error: (06/15/2014 11:50:05 PM) (Source: Application Error)(User: )
Description: wmiprvse.exe6.3.9600.163845215f9c9combase.dll6.3.9600.1703153087867c00000fd000000000002c52d30c01cf88ec263e4010C:\Windows\system32\wbem\wmiprvse.exeC:\Windows\SYSTEM32\combase.dll63fb7c5c-f4df-11e3-8304-08606e7041c6


**** End of log ****

Edited by jSherz, 17 June 2014 - 02:51 PM.


#12 dc3

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Posted 17 June 2014 - 02:46 PM

Set Windows up to boot into Safe Mode and see if the graphics problem persists.

 

Windows How To has instructions for this if you need them.

 

An aside:  If you don't wrap the log in code it will post in black and white alone.  This is a lot easier to read.


Edited by dc3, 17 June 2014 - 02:48 PM.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#13 jSherz

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Posted 17 June 2014 - 02:53 PM

Not sure if safe mode would help as the crashes only occur when running games, which I assume wouldn't run with safe mode graphics?

Also, I only put the log in code tags as most forums give you a smaller window with a scroll bar - even selecting the syntax highlighting to None put it in colours. Oops!



#14 zingo156

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Posted 17 June 2014 - 03:01 PM

They are different errors this time, this is crashing: Service_KMS.exe it has been reported by virus totals as a possible infection. http://www.freefixer.com/library/file/service_kms.exe-105575/

 

Try running who crashed, I am more familiar with this tool and the report:

 

e need to analyze your operating system's crash dump files to further diagnose what could possibly be crashing your computer system.

Please download Who Crashed? and save it to your desktop.

Double click whocrashedSetup.exe and choose Run

On Windows Vista, 7, 8 and 8.1 machines, when User Account Control asks if you wish to install this program, say YES to install the program on your computer.

Program can also be installed by right click and choosing Run As An Administrator.

On the next screen choose Next and accept the agreement.

Install the program in it's default location C:\Program Files\WhoCrashed (If your primary drive is different from C:, choose your primary drive.)

Choose Next and allow program to create a Start Menu Folder called WhoCrashed and click Next.

Allow program to create desktop icon and click Next.

Now Click Install.

Once the program is installed on your computer system, look for the WhoCrashed icon.png desktop Icon and double click it.

Accept the User Account Control request and the program will open on your screen and should look something like this.

whocrashed.png

Next, Click the Analyze button. analyze.png

An Information Window should appear on your screen prompting you to scroll down your screen.

If a report was generated we would like to have a look at this report.

To do this, click File analyze.png and then choose Export.

Save as WhoCrashedOutput.htm to your desktop.

Open WhoCrashedOutput.htm and copy and paste all of the contents from System Information (local) and Crash Dump Analysis and the Conclusion into your next reply.


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#15 jSherz

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Posted 17 June 2014 - 03:04 PM

System Information (local)


computer name: JAMES-PC
windows version: Windows 8.1 , 6.2, build: 9200
windows dir: C:\Windows
Hardware: ASUSTeK COMPUTER INC., F2A85-M PRO
CPU: AuthenticAMD AMD A10-6800K APU with Radeon™ HD Graphics AMD586, level: 21
4 logical processors, active mask: 15
RAM: 7999475712 total
VM: 2147352576, free: 1927249920





Crash Dump Analysis


Crash dump directory: C:\Windows\Minidump

Crash dumps are enabled on your computer.

On Wed 04/06/2014 23:02:33 GMT your computer crashed
crash dump file: C:\Windows\Minidump\060514-6406-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x153FA0)
Bugcheck code: 0xA0 (0x10A, 0xA, 0xFFFFE0007C5AF010, 0xFFFFFFFFC0000001)
Error: INTERNAL_POWER_ERROR
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that the power policy manager experienced a fatal error.
This problem might be caused by a thermal issue.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Tue 03/06/2014 20:54:48 GMT your computer crashed
crash dump file: C:\Windows\Minidump\060414-11359-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x153FA0)
Bugcheck code: 0xA0 (0x10A, 0xA, 0xFFFFE0003C383010, 0xFFFFFFFFC0000001)
Error: INTERNAL_POWER_ERROR
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that the power policy manager experienced a fatal error.
This problem might be caused by a thermal issue.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Mon 02/06/2014 22:17:22 GMT your computer crashed
crash dump file: C:\Windows\Minidump\060314-6656-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x153FA0)
Bugcheck code: 0xA0 (0x10A, 0xA, 0xFFFFE00175B92900, 0xFFFFFFFFC0000001)
Error: INTERNAL_POWER_ERROR
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that the power policy manager experienced a fatal error.
This problem might be caused by a thermal issue.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Sat 31/05/2014 00:17:12 GMT your computer crashed
crash dump file: C:\Windows\Minidump\053114-13421-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x153FA0)
Bugcheck code: 0xA0 (0x10A, 0xA, 0xFFFFE001D0D073A0, 0xFFFFFFFFC0000001)
Error: INTERNAL_POWER_ERROR
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that the power policy manager experienced a fatal error.
This problem might be caused by a thermal issue.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Tue 27/05/2014 22:55:30 GMT your computer crashed
crash dump file: C:\Windows\Minidump\052814-12015-01.dmp
This was probably caused by the following module: hal.dll (hal+0x539A)
Bugcheck code: 0xA0 (0x10A, 0xA, 0xFFFFE001A03F3E60, 0xFFFFFFFFC0000001)
Error: INTERNAL_POWER_ERROR
file path: C:\Windows\system32\hal.dll
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Hardware Abstraction Layer DLL
Bug check description: This bug check indicates that the power policy manager experienced a fatal error.
This problem might be caused by a thermal issue.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



On Mon 26/05/2014 23:55:57 GMT your computer crashed
crash dump file: C:\Windows\Minidump\052714-7734-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x153FA0)
Bugcheck code: 0xA0 (0x10A, 0xA, 0xFFFFE001F071F950, 0xFFFFFFFFC0000001)
Error: INTERNAL_POWER_ERROR
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that the power policy manager experienced a fatal error.
This problem might be caused by a thermal issue.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Sat 24/05/2014 23:28:17 GMT your computer crashed
crash dump file: C:\Windows\Minidump\052514-9390-01.dmp
This was probably caused by the following module: hiber_storahci.sys (hiber_storahci+0xD3E0)
Bugcheck code: 0xA0 (0x10A, 0xA, 0xFFFFE0001A130220, 0xFFFFFFFFC0000001)
Error: INTERNAL_POWER_ERROR
Bug check description: This bug check indicates that the power policy manager experienced a fatal error.
This problem might be caused by a thermal issue.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: hiber_storahci.sys .
Google query: hiber_storahci.sys INTERNAL_POWER_ERROR



On Sat 24/05/2014 20:00:41 GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: Unknown ()
Bugcheck code: 0xA0000001 (0x5, 0x0, 0x0, 0x0)
Error: CUSTOM_ERROR
A third party driver was identified as the probable root cause of this system error.
Google query: CUSTOM_ERROR



On Sat 24/05/2014 00:29:09 GMT your computer crashed
crash dump file: C:\Windows\Minidump\052414-7468-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x153FA0)
Bugcheck code: 0xA0 (0x10A, 0xA, 0xFFFFE000B035BC50, 0xFFFFFFFFC0000001)
Error: INTERNAL_POWER_ERROR
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that the power policy manager experienced a fatal error.
This problem might be caused by a thermal issue.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Wed 21/05/2014 21:55:28 GMT your computer crashed
crash dump file: C:\Windows\Minidump\052214-6703-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x153FA0)
Bugcheck code: 0xA0 (0x10A, 0xA, 0xFFFFE000A2F555B0, 0xFFFFFFFFC0000001)
Error: INTERNAL_POWER_ERROR
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that the power policy manager experienced a fatal error.
This problem might be caused by a thermal issue.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.





Conclusion

27 crash dumps have been found and analyzed. Only 10 are included in this report. A third party driver has been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:

hiber_storahci.sys

If no updates for these drivers are available, try searching with Google on the names of these drivers in combination the errors that have been reported for these drivers and include the brand and model name of your computer as well in the query. This often yields interesting results from discussions from users who have been experiencing similar problems.


Read the topic general suggestions for troubleshooting system crashes for more information.

Note that it's not always possible to state with certainty whether a reported driver is actually responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.






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