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Possible Infection - High memory usage


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3 replies to this topic

#1 maxikology

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Posted 15 June 2014 - 01:20 PM

Hello,

 

At the task manager, i see those files are using 800-900k memory mostly. "atieclxx.exe, crss.exe, CCC.exe, itype.exe, ipoint.exe, MOM.exe, taskeng.exe, winlogon.exe" I don't feel my computer is slow but that's not normal i guees. So, i need to make sure if my computer is clean and also need your precious assistance please. :flowers:

 

Attached File  attach.txt   3.76KB   2 downloadsAttached File  dds.txt   16.94KB   5 downloads



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#2 nasdaq

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Posted 19 June 2014 - 08:43 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

--RogueKiller--
  • Download & SAVE to your Desktop For 32bit system or For 64bit system
  • Quit all programs that you may have started.
  • Please disconnect any USB or external drives from the computer before you run this scan!
  • For Vista or Windows 7, right-click and select "Run as Administrator to start"
  • For Windows XP, double-click to start.
  • Wait until Prescan has finished ...
  • Then Click on "Scan" button
  • Wait until the Status box shows "Scan Finished"
  • click on "delete"
  • Wait until the Status box shows "Deleting Finished"
  • Click on "Report" and copy/paste the content of the Notepad into your next reply.
  • The log should be found in RKreport[1].txt on your Desktop
  • Exit/Close RogueKiller+
=======

Please download AdwCleaner by Xplode onto your Desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Click the Report button and the report will open in Notepad.
IMPORTANT
  • If you click the Clean button all items listed in the report will be removed.
If you find some false positive items or programs that you wish to keep, Close the AdwCleaner windows.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Check off the element(s) you wish to keep.
  • Click on the Clean button follow the prompts.
  • A log file will automatically open after the scan has finished.
  • Please post the content of that log file with your next answer.
  • You can find the log file at C:\AdwCleaner[Sn].txt (n is a number).
===

Download the correct version of this tool for your operating system.
Farbar Recovery Scan Tool (64 bit)
Farbar Recovery Scan Tool (32 bit)
and save it to a folder on your computer's Desktop.
Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

===

Please paste the logs in your next reply DO NOT ATTACH THEM unless specified.

Let me know what problem persists.

#3 maxikology

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Posted 19 June 2014 - 04:53 PM

Hello Nasdaq,

 

Thanks for your assistance. I just couldn't wait your answer and tried some tricks on my own. I uninstalled 'Microsoft Mouse&Keyboard Center' (not 100% sure if it was its name:) and my problem seems gone.


Edited by maxikology, 19 June 2014 - 05:04 PM.


#4 nasdaq

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Posted 20 June 2014 - 06:42 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.




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