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Internet Explorer unable to download anything


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4 replies to this topic

#1 Guest_MikaelaArsenault_*

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Posted 14 June 2014 - 06:27 PM

I am trying to download Adblock Plus and update Adobe Flash Player but both of them will not download. Both of them always stop at Running security scan... and it never continues. I had to download Spotify on Google Chrome because of this.



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#2 dicke

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Posted 14 June 2014 - 07:34 PM

Hi,

What is your current security program, is it current and can you run a scan with it?

It sounds like you have been infected

Keep us posted


Stay well and surf safe [stay protected]

Dick E


#3 Guest_MikaelaArsenault_*

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Posted 14 June 2014 - 07:55 PM

Hi,

What is your current security program, is it current and can you run a scan with it?

It sounds like you have been infected

Keep us posted

 

I was able to install Adblock Plus on my computer but my dad doesn't want me to use Internet Explorer anymore because there is something wrong with it.



#4 dicke

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Posted 14 June 2014 - 08:45 PM

Hi,

Which version of IE is present? Which AV program are you running?

Keep us posted


Stay well and surf safe [stay protected]

Dick E


#5 hamluis

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Posted 15 June 2014 - 11:52 AM

Related topics at http://www.bleepingcomputer.com/forums/t/536541/cannot-uninstall-torcho/ and http://www.bleepingcomputer.com/forums/t/537639/unable-to-download-spotify/ .

 

I suggest that you complete/follow the guidance in your Am I Infected topic.

 

This topic is closed to avoid further confusion.

 

Louis






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