I apologize if this is not the right area for this topic; I wasn't sure. This isn't specifically a Windows 7 issue, though the system does have that OS. I am trying to troubleshoot an issue with a friend's laptop. According to her, she hasn't been able to get it to boot up at all for the last 2 years. It will not charge or even run off power through the adapter. It seems it's not getting any power at all.
I'm not sure if this could be an issue with the battery, or perhaps something else. We've determined that it is not the adapter. So my thoughts are that it's either the battery or maybe an issue with the terminal or somewhere in between. Any thoughts on this?