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hardware failure or software failure?? stumped


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#1 ace7580

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Posted 13 June 2014 - 02:52 PM

hello guys,ive seen alot of people having the same critical error that i do that has no resolve that i can say has worked for me,for the last 3 weeks ive been having my a random shut down with no notice and so fast like a light switch then restarting back up 2 seconds after,when i go to event viewer i noticed a critical error that says the following kernel-power event iD 41 - the system has rebooted without cleanly shutting down first. this error could be caused if the system stopped responding,crashed, or lost power unexpectedly. 

im getting very frustrated by this as ive done 3 clean installs none of which helped i even took out 2 of 4 ram sticks and that only delays it untill today when i purchased nether from steam and every time around 2mins of launching the game the pc drops power as i stated and restarts with this exact critical error each time i try to run this game on high textures with 1920x1080 res with AA full screen,but when i lower the texture to low or medium it doesn't seem to doit, im at a wits end here the pc is only less than 6weeks old and a home build at that with mid to high-end hardware,i have reason to think its the motherboard because a couple of pins had to be bent back into place in order to run all 4 ram sticks 4x4gb=16gb. my pc specs are listed below,please can somebody help me resolve this

 

cpu cooler  - cooler master 120v seidon
processor - i7 4770k @3.5ghz unclocked
motherboard - asrock pro3 z87 chipset
memory - 2133mhz 4x4gb=16gb g.skill ripjaws clocked at 1600mhz down from 2133mhz
HDD - WD black 1tb
Graphics card - GTX 770 oc palit version 2gb
Power unit - corsair 750w cx series 80+ plated
Disc drive - pioneer cd/dvd blueray player drive


Edited by ace7580, 13 June 2014 - 04:51 PM.


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#2 wpgwpg

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Posted 13 June 2014 - 03:14 PM

 Check your temperatures with something like SpeedFan or Speccy.  It sounds like you have an overheating problem.  You want your core temps under 50 degrees C.

 

Good luck.


Everyone with a computer should back his system up to an external hard drive regularly.  :thumbsup:

#3 ace7580

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Posted 13 June 2014 - 04:48 PM

defiantly not my temps as it sits at 25c idle and a max of 35-40c under load on my cpu,my gpu sits at 28c idle and under load sits at 47c



#4 hamluis

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Posted 13 June 2014 - 05:40 PM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis
 



#5 ace7580

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Posted 14 June 2014 - 06:14 AM

heres what the tool you asked me shows below and heres a snap shot as requested -  http://speccy.piriform.com/results/HRaRsJwRCzDSnbnmDsJqle0

 

MiniToolBox by Farbar  Version: 13-06-2014
Ran by HOME (administrator) on 14-06-2014 at 12:03:45
Running from "C:\Users\HOME\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (06/14/2014 11:58:34 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (06/13/2014 06:38:07 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (06/13/2014 06:24:10 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (06/13/2014 05:28:03 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (06/13/2014 05:21:09 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (06/13/2014 03:26:06 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (06/13/2014 03:12:50 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (06/13/2014 02:57:38 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (06/12/2014 10:07:38 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (06/12/2014 09:59:16 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
 
System errors:
=============
Error: (06/14/2014 11:56:48 AM) (Source: Microsoft-Windows-WLAN-AutoConfig) (User: NT AUTHORITY)
Description: WLAN Extensibility Module has failed to start.
 
Module Path: C:\Windows\system32\Rtlihvs.dll
Error Code: 126
 
Error: (06/13/2014 06:36:22 PM) (Source: Microsoft-Windows-WLAN-AutoConfig) (User: NT AUTHORITY)
Description: WLAN Extensibility Module has failed to start.
 
Module Path: C:\Windows\system32\Rtlihvs.dll
Error Code: 126
 
Error: (06/13/2014 06:22:23 PM) (Source: Microsoft-Windows-WLAN-AutoConfig) (User: NT AUTHORITY)
Description: WLAN Extensibility Module has failed to start.
 
Module Path: C:\Windows\system32\Rtlihvs.dll
Error Code: 126
 
Error: (06/13/2014 06:19:12 PM) (Source: Microsoft-Windows-WLAN-AutoConfig) (User: NT AUTHORITY)
Description: WLAN Extensibility Module has failed to start.
 
Module Path: C:\Windows\system32\Rtlihvs.dll
Error Code: 126
 
Error: (06/13/2014 05:31:56 PM) (Source: Microsoft-Windows-WLAN-AutoConfig) (User: NT AUTHORITY)
Description: WLAN Extensibility Module has failed to start.
 
Module Path: C:\Windows\system32\Rtlihvs.dll
Error Code: 126
 
Error: (06/13/2014 05:31:53 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 17:30:16 on ‎13/‎06/‎2014 was unexpected.
 
Error: (06/13/2014 05:26:19 PM) (Source: Microsoft-Windows-WLAN-AutoConfig) (User: NT AUTHORITY)
Description: WLAN Extensibility Module has failed to start.
 
Module Path: C:\Windows\system32\Rtlihvs.dll
Error Code: 126
 
Error: (06/13/2014 05:26:16 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 17:24:04 on ‎13/‎06/‎2014 was unexpected.
 
Error: (06/13/2014 05:24:08 PM) (Source: Microsoft-Windows-WLAN-AutoConfig) (User: NT AUTHORITY)
Description: WLAN Extensibility Module has failed to start.
 
Module Path: C:\Windows\system32\Rtlihvs.dll
Error Code: 126
 
Error: (06/13/2014 05:24:04 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 17:23:23 on ‎13/‎06/‎2014 was unexpected.
 
 
Microsoft Office Sessions:
=========================
Error: (06/14/2014 11:58:34 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (06/13/2014 06:38:07 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (06/13/2014 06:24:10 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (06/13/2014 05:28:03 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (06/13/2014 05:21:09 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (06/13/2014 03:26:06 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (06/13/2014 03:12:50 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (06/13/2014 02:57:38 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (06/12/2014 10:07:38 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (06/12/2014 09:59:16 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
 
 
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µTorrent (HKCU\...\uTorrent) (Version: 3.4.2.31743 - BitTorrent Inc.)
Adobe Flash Player 14 Plugin (HKLM-x32\...\Adobe Flash Player Plugin) (Version: 14.0.0.125 - Adobe Systems Incorporated)
DayZ (HKLM-x32\...\Steam App 221100) (Version:  - Bohemia Interactive)
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 9.5.14.1724 - Intel Corporation)
Intel® Network Connections 18.5.54.0 (HKLM\...\PROSetDX) (Version: 18.5.54.0 - Intel)
Intel® Network Connections 18.5.54.0 (Version: 18.5.54.0 - Intel) Hidden
Intel® Rapid Storage Technology (HKLM\...\{409CB30E-E457-4008-9B1A-ED1B9EA21140}) (Version: 12.8.0.1016 - Intel Corporation)
Intel® Rapid Storage Technology (Version: 12.8.0.1016 - Intel Corporation) Hidden
Intel® USB 3.0 eXtensible Host Controller Driver (HKLM-x32\...\{240C3DDD-C5E9-4029-9DF7-95650D040CF2}) (Version: 2.5.0.19 - Intel Corporation)
Intel® Trusted Connect Service Client (Version: 1.28.487.1 - Intel Corporation) Hidden
Java 7 Update 60 (64-bit) (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F06417060FF}) (Version: 7.0.600 - Oracle)
McAfee Internet Security (HKLM-x32\...\MSC) (Version: 13.6.953 - McAfee, Inc.)
Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)
Microsoft .NET Framework 4.5.1 (Version: 4.5.50938 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{7299052b-02a4-4627-81f2-1818da5d550d}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{6E8E85E8-CE4B-4FF5-91F7-04999C9FAE6A}) (Version: 8.0.50727.42 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.21022 (HKLM\...\{350AA351-21FA-3270-8B7A-835434E766AD}) (Version: 9.0.21022 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030 (Version: 11.0.61030 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030 (Version: 11.0.61030 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030 (x32 Version: 11.0.61030 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030 (x32 Version: 11.0.61030 - Microsoft Corporation) Hidden
Nether (HKLM-x32\...\Steam App 247730) (Version:  - Phosphor Games)
NVIDIA 3D Vision Controller Driver 337.88 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.NVIRUSB) (Version: 337.88 - NVIDIA Corporation)
NVIDIA 3D Vision Driver 337.88 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.3DVision) (Version: 337.88 - NVIDIA Corporation)
NVIDIA Control Panel 337.88 (Version: 337.88 - NVIDIA Corporation) Hidden
NVIDIA GeForce Experience 2.1 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.GFExperience) (Version: 2.1 - NVIDIA Corporation)
NVIDIA Graphics Driver 337.88 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Driver) (Version: 337.88 - NVIDIA Corporation)
NVIDIA HD Audio Driver 1.3.30.1 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_HDAudio.Driver) (Version: 1.3.30.1 - NVIDIA Corporation)
NVIDIA Install Application (Version: 2.1002.157.1165 - NVIDIA Corporation) Hidden
NVIDIA LED Visualizer 1.0 (Version: 1.0 - NVIDIA Corporation) Hidden
NVIDIA Network Service (Version: 1.0 - NVIDIA Corporation) Hidden
NVIDIA PhysX (x32 Version: 9.13.1220 - NVIDIA Corporation) Hidden
NVIDIA PhysX System Software 9.13.1220 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.PhysX) (Version: 9.13.1220 - NVIDIA Corporation)
NVIDIA ShadowPlay 14.6.22 (Version: 14.6.22 - NVIDIA Corporation) Hidden
NVIDIA Stereoscopic 3D Driver (x32 Version: 7.17.12.6514 - NVIDIA Corporation) Hidden
NVIDIA Update 14.6.22 (Version: 14.6.22 - NVIDIA Corporation) Hidden
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SHIELD Streaming (Version: 2.1.214 - NVIDIA Corporation) Hidden
Steam (HKLM-x32\...\Steam) (Version:  - Valve Corporation)
System Requirements Lab Detection (HKLM-x32\...\{A407FC22-36BF-4C82-A516-59D94BC505A9}) (Version: 1.0.5.0 - Husdawg, LLC)
TEW-805UB AC1200 Dual Band USB Adapter (HKLM-x32\...\{C5D706E3-BF18-4106-B02E-F55A7F22DDEE}) (Version: 1.01.0001 - TRENDnet)
Thunder Master v2.4 (HKLM-x32\...\{EE04522C-0814-4B63-AE57-0B63E5A355BB}_is1) (Version: 2.4.0.0 - Palit Microsystems Ltd.)
VC_CRT_x64 (Version: 1.02.0000 - Intel Corporation) Hidden
WinRAR 5.10 (64-bit) (HKLM\...\WinRAR archiver) (Version: 5.10.0 - win.rar GmbH)
 
========================= Memory info: ===================================
 
Percentage of memory in use: 29%
Total physical RAM: 8121.64 MB
Available physical RAM: 5715.61 MB
Total Pagefile: 16241.47 MB
Available Pagefile: 13623.63 MB
Total Virtual: 4095.88 MB
Available Virtual: 3980.72 MB
 
========================= Partitions: =====================================
 
1 Drive c: () (Fixed) (Total:931.41 GB) (Free:882.61 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\HOME-PC
 
Administrator            Guest                    HOME                     
 
 
**** End of log ****


#6 hamluis

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Posted 14 June 2014 - 11:04 AM

Your WLAN problems may be key.

 

Read http://answers.microsoft.com/en-us/windows/forum/windows_8-hardware/wlan-extensibility-module-has-failed-to-start/23ef0d59-5c5d-475d-9469-4ed541985de2 and try the steps suggested.

 

I would uninstall the current WLAN drivers and then reinstall them anew from the motherboard CD.

 

You might also run the sfc /scannow command, to attempt to counteract any damaged/missing system files.

 

No indication of overheating, hard drive problems, or anything I would expect to be disturbing.

 

Louis



#7 ace7580

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Posted 14 June 2014 - 11:49 AM

my wireless connection is a usb type adaptor 3.0 by a brand called trendnet and its my only source of internet connection atm,but i will say this though,when i installed it from a cd the windows instaler  said it was unrecognised driver and do i want to trust and continue install this software,could this really be a possible driver incompatibility issue that causes power shut off leading to instant shutdown?? ill give what you said a try and check back, many thanks though



#8 Datcoolguy

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Posted 14 June 2014 - 11:52 AM

I had have an USB 3.0 trendnet Wifi adaptor and i found it to be rubbish, also, it might be a faulty PSU, altough it shouldn't really happen with a corsair, is it stil under warranty?


"If you don't understand how your computer works, you shouldn't be messing with it!"


#9 ace7580

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Posted 14 June 2014 - 11:56 AM

i purchased my psu from amazon like 6 weeks ago so i cant return it to them at this point,and yes i find this usb rubbish also had nothing but issues with it,also i originally had 16gb of ram but had to remove half as this issue at hand was more frequent with 16gb installed over 8gb



#10 cat1092

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Posted 14 June 2014 - 12:06 PM

I had have an USB 3.0 trendnet Wifi adaptor and i found it to be rubbish,

So did I, one of those Newegg "Shell Shocker" deals. Came with a USB 2.0 Flash drive that's the slowest I own.

 

The trash can is where it went, as wasn't worth the cost to return & TrendNet's "tech support" is basically the same as the card was.

 

That's why when checking out these deals, I always search for 3rd party reviews before purchase. Many of these deals turns out to be two models back components & are simply cleaning out the warehouse of their junk.

 

Cat


Performing full disc images weekly and keeping important data off of the 'C' drive as generated can be the best defence against Malware/Ransomware attacks, as well as a wide range of other issues. 


#11 ace7580

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Posted 14 June 2014 - 12:20 PM

this certainly is trash i just uninstalled it and switched from a 3.0 lead to a 2.0 lead and tryed to connect to a 2ghz wireless signal and each time it just ejects itself as if you've just pulled it out and reinserted it back in but it has no trouble connecting to the 5ghz channel,and using the 3.0 lead it connects fine to each signal.....weird



#12 hamluis

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Posted 14 June 2014 - 12:53 PM

Well...I tend to think that everything that connects via USB...is subject to be a bit flaky, since (historically) USB controllers have been problematical for users.  It's not perfect technology and many of the products made for consumer use of it...have inherent faults/weaknesses, IMO.  With external drives, it's the enclosures, with flash drives, it's something else, and so on.

 

The standard warning you received about the driver being unsigned...just typical Windows warning stuff, of no consequence whatever.  When asked if you want to install (unsigned or not), always elect to install drivers you have obtained from a reliable source.  And don't use Windows/Microsoft Update to obtain drivers, go to the vendor's website or Drivers CD.

 

Louis



#13 ace7580

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Posted 14 June 2014 - 01:01 PM

can you suggest a good wireless solution for me as im new to the wireless front,im used to slapping in a Ethernet cable and finished but recent events have lead me to wireless option.



#14 wpgwpg

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Posted 14 June 2014 - 01:34 PM

 I bought a Tenda router for $15 a few years ago and it's worked flawlessly for me ever since.  It supports WiFi G and N.  I bought mine at a local store, but I see Amazon has a variety of them.  YMMV.

 

Good luck.


Everyone with a computer should back his system up to an external hard drive regularly.  :thumbsup:

#15 cat1092

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Posted 14 June 2014 - 10:58 PM

One thing comes to mind here, now that Louis mentioned an external drive. 

 

Sometimes these USB ports will attempt to save power by default, this can cause issues with some accessories, especially those that uses more power. For the sake of ruling this out. plug in your wireless adapter. Open Device Manager, select the USB network device. Right click onto it & select Properties. The last tab is the one you need to adjust, Power Management. If the box "Allow the computer to turn off this device to save power" is checked, then uncheck it, then click OK. You can do the same with your Ethernet connection also. 

 

Go on down to Universal Serial Bus Controllers. Click to spread. Under each USB hub or device listed, every one, right click, Properties & Power Management. Same as above. Uncheck the option in all if that same box is checked for power savings & press OK for each. This setting is unneeded for a desktop PC, any power savings are at best, just marginal enough to make any attached devices cause problems, you won't save enough energy to see on the monthly bill, maybe a nickel, if that. 

 

I recall this back in 2011 when I bought the MSI notebook that I'm on now. It has two USB 3.0 ports, but would only backup properly if a USB 2.0 enclosure was attached. I tried a USB 3.0 enclosure, docking station, even a USB 3.0 to eSATA converter cable, as one of my externals was both USB 2.0 & eSATA. None would successfully backup at USB 3.0 speeds, though there was no problem (in the same ports) if a USB 2.0 external was there. 

 

It was a helpful member on the MSI forums whom told me this & also that the current NEC drivers had been replaced with improved ones, they were buggy. First I updated the drivers, then disabled the power options as posted above. Backup drives has worked perfectly since. 

 

Since then, I've always made sure that these selections were unchecked to avoid future issues. Maybe this will assist the OP, maybe not. I do know that USB wireless adapters does consume power, more so than a typical removeable Flash drive & the more powerful the output (range & speed), the more power used. It's defeating the purpose to have power savings checked by default on these devices, plus the USB connection it's attached to. That's why I posted to do both, the wireless adapter & USB settings, the same with any new USB device attached (such as a backup drive). 

 

Try & see if this helps, nothing to lose except a minute or so & everything to gain. 

 

Cat


Performing full disc images weekly and keeping important data off of the 'C' drive as generated can be the best defence against Malware/Ransomware attacks, as well as a wide range of other issues. 





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