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Black box appears and disappears on my screen..is it a virus..please help..


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3 replies to this topic

#1 Englishguy

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Posted 13 June 2014 - 01:05 PM

Hi

 

Help appreciated with the following:

 

A black box appears then disappears then reappears then disappears.....not sure what it could be..I am worried it may be a virus of some sort.

 

Can someone please assist bearing in mind that I am not a whizz with computers

 

Many thans in advance!



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#2 McSheHe

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Posted 13 June 2014 - 01:09 PM

Does this happen when you first turn the machine on? Or just at random times?



#3 Englishguy

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Posted 14 June 2014 - 06:37 AM

hi... it happens at random times and then goes and tries to return a split second later,...??



#4 wpgwpg

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Posted 14 June 2014 - 09:59 AM

 Download and install Malwarebytes and get it up to date.  Boot to Safe Mode and run it, then do a full system scan with your antivirus.

 

Good luck.


Everyone with a computer should back his system up to an external hard drive regularly.  :thumbsup:




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