Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Malwarebytes blocking outgoing connection from firefox.exe?


  • This topic is locked This topic is locked
14 replies to this topic

#1 MillionsTx

MillionsTx

  • Members
  • 18 posts
  • OFFLINE
  •  
  • Local time:01:58 AM

Posted 13 June 2014 - 10:36 AM

Hello!!

 

Currently have an issue on my laptop where i am getting an outgoing connection blocked by malwarebytes.

 

AFAIK i am doing nothing that instigates the problem. i.e. i can just be sat there with my laptop running on my coffee table and the message will pop up in the bottom corner.

 

I have run Malwarebytes and Spybot which in the past always seem to have done the trick but there is obviously something else awry. I have a 50-60mb fibre connection and of the past two weeks somesites are taking a long time to load and i have had the odd strange connection issue so i am thinking there is something else occuring.

 

I also had an issue with svchost being blocked however whenever i ran task manager and looked at processes i couldnt find any instances of svchost running however a scan of malwarebytes found some adware and since quarunteening i haven't had that issue.

 

Any help is much appreciated and i eagerly await your reply!

 

Max



BC AdBot (Login to Remove)

 


#2 MillionsTx

MillionsTx
  • Topic Starter

  • Members
  • 18 posts
  • OFFLINE
  •  
  • Local time:01:58 AM

Posted 13 June 2014 - 12:40 PM

Just had another blocked attempt, the details are as follows:

 

Domain:   0427d7.se

IP:            80.252.188.228

port:         54268

type:         outbound

Process:   program files, firefox.exe



#3 RPMcMurphy

RPMcMurphy

    Bleeping *^#@%~


  • Malware Response Team
  • 3,970 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:09:58 PM

Posted 14 June 2014 - 09:54 AM

Hello and welcome.  Please follow these guidelines while we work on your PC:

  • Malware removal is a sometimes lengthy and tedious process. Please stick with the thread until I’ve given you the “All clear.”  Absence of symptoms does not mean your machine is clean!
  • Please do not run any scans or install/uninstall any applications without being directed to do so.
  • Please note that the forum is very busy and if I don't hear from you within five days this thread will be closed.

icon11.gif   Please download Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatibale with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.
  • Double-click to run it. When the tool opens click Yes to disclaimer.
  • Press Scan button.
  • It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
  • The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.


Threads are closed after 5 days of inactivity.

ASAP & UNITE Member


The help you receive here is free. If you wish to show your appreciation, then you may btn_donate_SM.gif


#4 MillionsTx

MillionsTx
  • Topic Starter

  • Members
  • 18 posts
  • OFFLINE
  •  
  • Local time:01:58 AM

Posted 14 June 2014 - 10:10 AM

Yay!

 

Thanks for your reply :) my refresh button was getting tired (although i appreciate you have replied sooner than the estimated 5 day turn around!

 

Here are the logs as requested.

Attached Files



#5 RPMcMurphy

RPMcMurphy

    Bleeping *^#@%~


  • Malware Response Team
  • 3,970 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:09:58 PM

Posted 15 June 2014 - 03:34 PM

Please do this next:

 

icon11.gif  Download TDSSKiller.zip and extract TDSSKiller.exe to your desktop

  • Execute TDSSKiller.exe by doubleclicking on it.
  • when the window opens, click on Change Parameters
  • under ”Additional options”, put a check mark in the box next to “Detect TDLFS File System”
  • click OK
  • Press Start Scan
  • If Malicious objects are found then ensure Cure is selected.  Important - If there is no option to "Cure" it is critical that you select "Skip"
  • Then click Continue > Reboot now
  • Once complete, a log will be produced in c:\. It will be named for example, TDSSKiller.2.7.1.0_19.01.2012_17.24.26_log.txt
  • Post that log, please.


Threads are closed after 5 days of inactivity.

ASAP & UNITE Member


The help you receive here is free. If you wish to show your appreciation, then you may btn_donate_SM.gif


#6 MillionsTx

MillionsTx
  • Topic Starter

  • Members
  • 18 posts
  • OFFLINE
  •  
  • Local time:01:58 AM

Posted 16 June 2014 - 03:49 AM

No threats found and it hasn't created a log :)

 

 



#7 RPMcMurphy

RPMcMurphy

    Bleeping *^#@%~


  • Malware Response Team
  • 3,970 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:09:58 PM

Posted 16 June 2014 - 08:50 AM

Please do this next:

icon11.gif   Open notepad. Please copy the contents of the code box below. To do this highlight the contents of the box and right click on it. Paste this into the open notepad. Save it in the same location as FRST (usually your desktop) as fixlist.txt

AlternateDataStreams: C:\ProgramData\Temp:054203E4
AlternateDataStreams: C:\Users\Max\Cookies:piEfdktWYNdVjbwEShtsmVvQS
AlternateDataStreams: C:\Users\Max\AppData\Local\eRCnqYi2PNe7Y:XBUYnKJxxEhzMKRuZ18g1f
AlternateDataStreams: C:\Users\Max\AppData\Local\Temp:IMvlb3qOPVUd9wab6ns6
AlternateDataStreams: C:\Users\Max\AppData\Local\ycV0lkuSQgziMa:skpnvBzRQSPFrnBK4hTJGaB5vuRi7
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system

Now run FRST again.
  • When the tool opens click Yes to disclaimer.
  • Press the Fix button just once and wait.
  • The tool will make a log (Fixlog.txt) please post it to your reply.

icon11.gif  Download Combofix from HERE, and save it to your desktop.  

**Note:  It is important that it is saved directly to your desktop**

--------------------------------------------------------------------
IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link
--------------------------------------------------------------------

Double click on ComboFix.exe & follow the prompts.
  • If you have trouble, stop and post back.  Do not try to repeatedly run comboFix!
  • When finished, it will produce a report for you.
.
Note: If after running ComboFix you receive a message stating, "Illegal Operation Attempted on a registry key that has been marked for deletion" rebooting your computer will resolve the problem.

Please include the following in your next post:
  • FixLog.txt Report
  • ComboFix log

Threads are closed after 5 days of inactivity.

ASAP & UNITE Member


The help you receive here is free. If you wish to show your appreciation, then you may btn_donate_SM.gif


#8 MillionsTx

MillionsTx
  • Topic Starter

  • Members
  • 18 posts
  • OFFLINE
  •  
  • Local time:01:58 AM

Posted 16 June 2014 - 11:13 AM

Hi, done all as mentioned.

 

Combo fix ran through and completed however a new instance of notepad opened titled LOG, with an error message saying something about log.txt not being there (in a temporary folder) should it create one?

 

So i clicked yes and the LOG notepad stayed open but void of any text!

 

I have attached the fixlog.

 

Thanks

Attached Files



#9 MillionsTx

MillionsTx
  • Topic Starter

  • Members
  • 18 posts
  • OFFLINE
  •  
  • Local time:01:58 AM

Posted 16 June 2014 - 11:23 AM

Apologies i have now found the combofix file! Here it is....

 

I have attached both of the files again anyway.

 

Thanks for your assistance,

 

Max

Attached Files



#10 RPMcMurphy

RPMcMurphy

    Bleeping *^#@%~


  • Malware Response Team
  • 3,970 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:09:58 PM

Posted 17 June 2014 - 07:42 AM

Please do this next:

icon11.gif  Open Malwarebytes AntiMalware (MBAM)

  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.
  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the scan log which shows the Date and time of the scan just performed.
  • Click 'Copy to Clipboard'
  • Paste the contents of the clipboard into your reply.

icon11.gif   Please download AdwCleaner by Xplode and save to your Desktop.
  • Double click on AdwCleaner.exe to run the tool.
    Vista/Windows 7/8 users right-click and select Run As Administrator.
  • Click on the Scan button.
  • AdwCleaner will begin...be patient as the scan may take some time to complete.
  • After the scan has finished, click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.
  • The contents of the log file may be confusing. Unless you see a program name that you know should not be removed, don't worry about it. If you see an entry you want to keep, let me know about it.
  • Copy and paste the contents of that logfile in your next reply.
  • A copy of all logfiles are saved in the C:\AdwCleaner folder which was created when running the tool.

Please include the following in your next post:
  • MBAM log
  • adwCleaner log


Threads are closed after 5 days of inactivity.

ASAP & UNITE Member


The help you receive here is free. If you wish to show your appreciation, then you may btn_donate_SM.gif


#11 MillionsTx

MillionsTx
  • Topic Starter

  • Members
  • 18 posts
  • OFFLINE
  •  
  • Local time:01:58 AM

Posted 17 June 2014 - 01:57 PM

Malwarebytes Anti-Malware

www.malwarebytes.org

Scan Date: 17/06/2014
Scan Time: 18:21:51
Logfile:
Administrator: Yes

Version: 2.00.2.1012
Malware Database: v2014.06.17.08

 

ADWCLEANER LOG:

 

# AdwCleaner v3.212 - Report created 17/06/2014 at 18:53:28
# Updated 05/06/2014 by Xplode
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : Max - MAX-HP
# Running from : C:\Users\Max\Documents\Bleeping computer\AdwCleaner.exe
# Option : Scan

***** [ Services ] *****


***** [ Files / Folders ] *****


***** [ Shortcuts ] *****


***** [ Registry ] *****

Key Found : HKCU\Software\Conduit
Key Found : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{2FA28606-DE77-4029-AF96-B231E3B8F827}
Key Found : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{B7FCA997-D0FB-4FE0-8AFD-255E89CF9671}
Key Found : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{D43B3890-80C7-4010-A95D-1E77B5924DC3}
Key Found : HKCU\Software\Myfree Codec
Key Found : [x64] HKCU\Software\Conduit
Key Found : [x64] HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{2FA28606-DE77-4029-AF96-B231E3B8F827}
Key Found : [x64] HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{B7FCA997-D0FB-4FE0-8AFD-255E89CF9671}
Key Found : [x64] HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{D43B3890-80C7-4010-A95D-1E77B5924DC3}
Key Found : [x64] HKCU\Software\Myfree Codec
Key Found : HKLM\SOFTWARE\Classes\AppID\{4D076AB4-7562-427A-B5D2-BD96E19DEE56}
Key Found : HKLM\SOFTWARE\Classes\AppID\secman.DLL
Key Found : HKLM\SOFTWARE\Classes\CLSID\{66EEF543-A9AC-4A9D-AA3C-1ED148AC8EEE}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{6DDA37BA-0553-499A-AE0D-BEBA67204548}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{826D7151-8D99-434B-8540-082B8C2AE556}
Key Found : HKLM\SOFTWARE\Classes\Interface\{66EEF543-A9AC-4A9D-AA3C-1ED148AC8EEE}
Key Found : HKLM\SOFTWARE\Classes\Interface\{66EEF543-A9AC-4A9D-AA3C-1ED148AC8FFE}
Key Found : HKLM\SOFTWARE\Classes\Interface\{79FB5FC8-44B9-4AF5-BADD-CCE547F953E5}
Key Found : HKLM\Software\Conduit
Key Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{2FA28606-DE77-4029-AF96-B231E3B8F827}
Key Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{B7FCA997-D0FB-4FE0-8AFD-255E89CF9671}
Key Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{D43B3890-80C7-4010-A95D-1E77B5924DC3}
Key Found : HKLM\SOFTWARE\Microsoft\Tracing\BingBar_RASMANCS
Key Found : HKLM\Software\Myfree Codec
Key Found : [x64] HKLM\SOFTWARE\Classes\CLSID\{6DDA37BA-0553-499A-AE0D-BEBA67204548}
Key Found : [x64] HKLM\SOFTWARE\Classes\Interface\{66EEF543-A9AC-4A9D-AA3C-1ED148AC8EEE}
Key Found : [x64] HKLM\SOFTWARE\Classes\Interface\{66EEF543-A9AC-4A9D-AA3C-1ED148AC8FFE}
Key Found : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{2FA28606-DE77-4029-AF96-B231E3B8F827}
Key Found : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{B7FCA997-D0FB-4FE0-8AFD-255E89CF9671}
Key Found : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{D43B3890-80C7-4010-A95D-1E77B5924DC3}

***** [ Browsers ] *****

-\\ Internet Explorer v11.0.9600.17126


-\\ Mozilla Firefox v30.0 (en-US)

[ File : C:\Users\Max\AppData\Roaming\Mozilla\Firefox\Profiles\h4bi7uj2.default\prefs.js ]


*************************

AdwCleaner[R0].txt - [3110 octets] - [17/06/2014 18:53:28]

########## EOF - C:\AdwCleaner\AdwCleaner[R0].txt - [3170 octets] ##########


Rootkit Database: v2014.06.02.01
License: Premium
Malware Protection: Enabled
Malicious Website Protection: Enabled
Self-protection: Disabled

OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: Max

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 309073
Time Elapsed: 22 min, 44 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Warn
PUM: Enabled

Processes: 0
(No malicious items detected)

Modules: 0
(No malicious items detected)

Registry Keys: 0
(No malicious items detected)

Registry Values: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Folders: 0
(No malicious items detected)

Files: 0
(No malicious items detected)

Physical Sectors: 0
(No malicious items detected)


(end)

 

Nothing i can see that i want. I installed myfreecodecs myself albeit a long time ago and i am not fussed about keeping those!

 

Once we get to the end of the process will you tell me if there has been anything infected or incorrect? I would like to know purely out of curiosity!

 

Thanks again for your help.



#12 RPMcMurphy

RPMcMurphy

    Bleeping *^#@%~


  • Malware Response Team
  • 3,970 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:09:58 PM

Posted 19 June 2014 - 09:26 AM

Are you still seeing those IP blocks?  Please do this next:

icon11.gif  Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system.  Please go to www.java.com and press the "Free Java Download" button near the center of the page.  Follow the prompts to install the latest version. Once it completes a web page should open that will verify that you have the latest version.  Below that is a box with a link to remove older, insecure versions.  Click that and follow the prompts.
icon11.gif  Double click on AdwCleaner.exe to run the tool again.

  • Click on the Scan button.
  • AdwCleaner will begin to scan your computer like it did before.
  • This time click on the Clean button.
  • Press OK when asked to close all programs and follow the onscreen prompts.
  • Press OK again to allow AdwCleaner to restart the computer and complete the removal process.
  • After rebooting, a logfile report (AdwCleaner[S0].txt) will open automatically.
  • Copy and paste the contents of that logfile in your next reply.
  • A copy of that logfile will also be saved in the C:\AdwCleaner folder.

icon11.gif  Go here to run an online scannner from ESET. Windows Vista/Windows 7 users will need to right click on their Internet Explorer shortcut, and select Run as Administrator
  • Note: For browsers other than Internet Explorer, you will be prompted to download and install esetsmartinstaller_enu.exe. Click on the link and save the file to a convenient location. Double click on it to install and a new window will open. Follow the prompts.
  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • Tick the box next to YES, I accept the Terms of Use.
  • Click Start
  • When asked, allow the activex control to install
  • Click Start
  • Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
  • Click on Advanced Settings, ensure the options Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  • Click Scan
  • Wait for the scan to finish
  • When the scan is done, if it shows a screen that says "Threats found!", then click "List of found threats", and then click "Export to text file..."
  • Save that text file on your desktop. Copy and paste the contents of that log as a reply to this topic.

Please include the following in your next post:
  • ESET log
  • adwCleaner log


Threads are closed after 5 days of inactivity.

ASAP & UNITE Member


The help you receive here is free. If you wish to show your appreciation, then you may btn_donate_SM.gif


#13 MillionsTx

MillionsTx
  • Topic Starter

  • Members
  • 18 posts
  • OFFLINE
  •  
  • Local time:01:58 AM

Posted 22 June 2014 - 04:15 PM

Thanks for your help once again, here are the log files.

 

ESET took a long time!! But it did find 18 items!

 

No i haven't had malwarebytes blocking any connections since we have started this process :)

Attached Files



#14 RPMcMurphy

RPMcMurphy

    Bleeping *^#@%~


  • Malware Response Team
  • 3,970 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:09:58 PM

Posted 24 June 2014 - 02:37 PM

All I have left for you is a little housekeeping and some very important final cleanup steps:

icon11.gif  Your Adobe reader needs to be updated.  Please visit Adobe's site and grab the newest version.  Be sure to watch for and uncheck any boxes offering to install other software.

icon11.gif  Uninstall ComboFix

  • Press the Windows key + R on your keyboard or click Start -> Run.  Copy and past the following text into the run box that opens and press OK:
    Combofix /Uninstall

Combofix_uninstall_image.jpg

icon11.gif  Download OTC to your desktop and run it
  • Click Yes to begin the cleanup process and remove these components, including this application.
  • You will be asked to reboot the machine to finish the cleanup process. If you are asked to reboot the machine choose Yes.
  • Manually delete any remaining logs or tools from our fixes

icon11.gif  Double click on AdwCleaner.exe to run the tool again.
  • Click on the Uninstall button.
  • Click Yes when asked are you sure you want to uninstall.
  • Both AdwCleaner.exe, its folder and all logs will be removed.

icon11.gif  Download TFC to your desktop
  • Close any open windows.
  • Double click the TFC icon to run the program
  • TFC will close all open programs itself in order to run,
  • Click the Start button to begin the process.
  • Allow TFC to run uninterrupted.
  • The program should not take long to finish it's job
  • Once its finished it should automatically reboot your machine,
  • if it doesn't,  manually reboot to ensure a complete clean

icon11.gif  Finally, I'd like to make a couple of suggestions to help you stay clean in the future:
  • Restart any anti-malware programs that we disabled while we were cleaning your machine.
  • Keep your antivirus application and MBAM current and updated.  Scan with them at least weekly.
  • Please read this post for some helpful information.

Please post once more so I know you are all set and I can mark this thread resolved. Good luck and stay safe!


Threads are closed after 5 days of inactivity.

ASAP & UNITE Member


The help you receive here is free. If you wish to show your appreciation, then you may btn_donate_SM.gif


#15 RPMcMurphy

RPMcMurphy

    Bleeping *^#@%~


  • Malware Response Team
  • 3,970 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:09:58 PM

Posted 07 July 2014 - 08:56 PM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.

Threads are closed after 5 days of inactivity.

ASAP & UNITE Member


The help you receive here is free. If you wish to show your appreciation, then you may btn_donate_SM.gif





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users