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Concern about possibly becoming zombiefied.


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3 replies to this topic

#1 HockingBob

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Posted 13 June 2014 - 08:40 AM

Three days ago I ran a MalwareBytes scan and discovered firstrun.png (Stolen.Data), credentials.exe (Trojan.Agent) and igfxtray.exe (Trojan.Banker.IGF).  These were removed so I thought everything was good,  Later that evening I noticed my satellite modem's send button was constantly flashing and there shouldn't have been anything being sent out.  I checked the Excede Satellite data usage report and it showed a larger amount of data had been sent.  It could have been storms or misaligned dish.  Contacted Viasat Tuesday evening and scheduled a visit for sometime this morning.  Following morning I couldn't get onto the Internet and yet other machines on my home network had no problems with the wifi connection.  Ran Malwarebytes, Spybot Search and Destroy and using tablet scanned help forums.  Ran Command netsys and pinged google.com and it came back with a positive ping.  Retried Internet and it worked.  Went to check email (using Outlook 2010) and the email got hung up on send and receive.  So with projects piling up and deadlines ominously looming, I'm stuck looking everywhere trying to find out what's happening to my machine.  Oh, yes, I did download ComboFix and used it ignoring all the warnings.  (Desperation)  Thankfully it didn't seem to break anything, but the send light is still blinking rapidly.  So, anybody wanna help me determine if I'm a zombie and how to fix it?  Many thanks in advance.



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#2 Broni

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Posted 13 June 2014 - 10:20 AM

Welcome aboard p22002758.gif

 

Since you used Combofix which is not allowed in this forum...

 

Please follow the instructions in THIS GUIDE starting at Step 6. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it HERE. Please include a description of your computer issues, what you have done to resolve them, and a link to this topic.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.


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#3 HockingBob

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Posted 14 June 2014 - 09:32 PM

Thanks for your help and advice.  It took be a couple days due to problems getting a good backup, but finally got that taken care of and submitted the post (twice, oops) a few minutes ago.  Repeated some of the info reported above.  Hope that's okay.  Thanks again!



#4 Animal

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Posted 14 June 2014 - 10:06 PM

Hello,

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/t/537775/have-i-become-a-zombie/ you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a MRT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the MRT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the MRT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the MRT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

To avoid confusion, I am closing this topic. Good luck with your log.

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