Posted 12 June 2014 - 04:56 PM
Well folks, I think my topic title says it all. I've removed and replaced tray 2, opened what can be opened, see absolutely no jam anywhere. I tried emptying out the tray and replacing it. I turned the printer off and then back on. The message, like a bad penny, refuses to go away. Pushing the stop button doesn't do anything. Suggestions welcomed.
WillieFoxx
Posted 04 December 2017 - 06:19 PM
Thank you for this video. Though the solution from this video wasn't the problem for me, I was able to find a small piece of paper that was stuck where that sensor is located. It took me a while to remove the small tiny piece of paper using tweezers. Anyhow, thanks to this video!
:D
Posted 04 December 2017 - 09:29 PM
The primary cause for this fault is the user pulling a jammed sheet out of the slot from above, forcing the sensor out of place.
Posted 21 March 2018 - 08:09 PM
The video instruction worked for me. Thanks for posting this.
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