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cannot boot into windows xp dell computer


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#1 palukaloves

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Posted 12 June 2014 - 02:23 PM

I have an old dell i want to put my music harddrive into. I was able to log into windows then it froze up and now I am getting a program software error after it tries loading windows. I have tried F8 and last known config and safe mode neither work. I need a windows xp boot cd/recovery cd. My service tag is FLXSB21. Please help.



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#2 cat1092

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Posted 12 June 2014 - 07:35 PM

The only thing that I can suggest at this time would be to call Dell & try to obtain a reinstall CD. It's been a few years back, they furnished me one free of charge for an old Latitude D610 that I purchased & needed to reinstall the OS on later due to massive file issues.

 

http://www.dell.com/support/contents/us/en/04/article/Contact-Information/Customer-Support/customer-support-phone-numbers

 

There is no way to legit download XP, you'll need reinstall CD.

 

Hopefully the folks at Dell can assist with this.

 

Cat


Performing full disc images weekly and keeping important data off of the 'C' drive as generated can be the best defence against Malware/Ransomware attacks, as well as a wide range of other issues. 





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