Posted 27 May 2006 - 05:11 AM
Some further information ( I know it would be second hand, but it would help members work towards a solution) seems needed. First, is your Mother composing her E-mails on-line or is she using an application such as Outlook Express. At precisely what step does this happen, and does it happen always at a certain point ( e.g., when she hits "send")? Is the Windows version of the new computer different than what she had on the old one? Any keyboard differences?
Since the problem does not seem to be consistent or always happen, it is most likely something she is doing wrong, or accidentally doing, that is causing the problem.
Whereof one cannot speak, thereof one should be silent.