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Malwarebytes 2.0.2 crashes my PC at boot. MBAMSWISSARMY.SYS is the offender!!!

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#1 bigshot77


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Posted 12 June 2014 - 11:23 AM


My computer crashes at startup, with bluescreen code "MbamSwissarmy.sys". Current version installed: I never experienced such a thing with MBAM v.1.75. What could be the problem? Should I revert back to the older MBAM?


See the crash log below, for details.


PC specs:


ASRock X79 Extreme 6/GB
Processor Intel Core i7-3930K, C2 stepping
Memory 64 GB 2 sets of (4x8GB) CML32GX3M4A1600C10
Video Card # 1 EVGA GeForce GTX 580 Classified
Hard Drive # 1 256GB-M4 2.5-inch SATA III, Port: SATA3_0
Hard Drive # 2 Caviar Black 2 TB SATA III 7200 RPM 64 MB Cache, Port: SATA3_1
Optical Drive # 1 LITE-ON 24X DVD Writer, Port: SATA2_1
Power Supply Corsair Professional Series HX1050 80 Plus Silver (CMPSU-1050HX)
Sound Card Creative Sound Core3D 7.1 CH, Supports THX TruStudio PRO  
Operating System Win 7 Ultimate 64 bit

Attached Files

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#2 wpgwpg


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Posted 12 June 2014 - 12:57 PM

 I have the same version of MBAM running right now on my Windows 7 Home Premium laptop in normal mode.  Have you tried running it in Safe Mode?  If that doesn't work, try doing an SFC scan.  From an elevated command prompt type sfc /scannow.


Good luck.

Everyone with a computer should back his system up to an external hard drive regularly.  :thumbsup:

#3 hamluis



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Posted 12 June 2014 - 12:57 PM

Well...the problem could be many things, IMO.


Uninstalling the newest version and reinstalling the prior version...may help defining the problem...I would try that.


If that fails...then it's a problem that should not be addressed to the Malwarebytes forum....let us know whether the reversion eliminates the problem..





Edited by hamluis, 12 June 2014 - 12:59 PM.

#4 badr0b0t


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Posted 12 June 2014 - 01:18 PM

If mbamswissarmy.sys file is causing errors, uninstall and re-install the program. File errors are often caused by corrupted files. If you did an update from older version, there is a bigger chance of getting an error rather than uninstalling the old one and installing the latest version. If you have a pro version, you don't have to re-enter the license. That info will remain in your system and will be used in the newer installation.

Edited by badr0b0t, 12 June 2014 - 01:23 PM.


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