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Blue Screen of Death system_service_exception igdkmd64.sys


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9 replies to this topic

#1 jhenri23

jhenri23

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Posted 12 June 2014 - 09:24 AM

I have a Dell latitude E7440 running windows 8.1. I have it on a dell Port plus replciator.  Over the past three days i have receiveed a BSOD with the message system_service_exception igdkmd64.sys at least nine time. Mostly when coming back from the screensaver.  I went to the Intel site to check the drivers for my Graphics card and dell site to check motherboard and BIOS. Also up to date. Not sure what to do. Thank you.

 

 

 



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#2 dc3

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Posted 12 June 2014 - 10:23 AM

Please download and install Speccy to provide us with information about your computer.  When  FileHippo opens, click on Download latest version in the upper right pane.
 
When Speccy opens you will see a screen similar to the one below.
 
speccy9_zps2d9cdedc.png
 
Click on File which is outlined in red in the screen above, and then click on Publish Snapshot.
 
The following screen will appear, click on Yes.
 
speccy7_zpsfa02105f.png
 
The following screen will appear, click on Copy to Clipboard.
 
speccy3_zps1791b093.png
 
In your next post right click inside the Reply to Topic box, then click on Paste.  This will load a link to the Speccy log.
 
 

Please download MiniToolBox, save it to your desktop and run it.
 
 Checkmark the following checkboxes:
 
• List last 10 Event Viewer log
• List Installed Programs
• List Users, Partitions and Memory size.
• List Minidump Files
 
 Click on Go to start the scan.  Once it is finished highlight the text, copy it and paste it in your next post.
 

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#3 jhenri23

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Posted 12 June 2014 - 10:36 AM

Here is the Speccy Snapshot

 

http://speccy.piriform.com/results/7PlfACXbxgBLtPQo5weSp86

 

 

MINITOOLBOX Results

 

MiniToolBox by Farbar  Version: 11-06-2014
Ran by jhenri (administrator) on 12-06-2014 at 11:32:11
Running from "C:\Users\jhenri\Downloads"
Microsoft Windows 8.1 Pro  (X64)
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (06/12/2014 09:57:06 AM) (Source: WPA Supplicant) (User: )
Description: wmi_rx_event_cb: IOCTL_RECEIVE_WMI failed err=21
 
Error: (06/12/2014 09:57:06 AM) (Source: WPA Supplicant) (User: )
Description: wmi_rx_event_cb: IOCTL_RECEIVE_WMI failed err=21
 
Error: (06/12/2014 09:57:02 AM) (Source: Report Server Windows Service (MSSQLSERVER)) (User: )
Description: Report Server Windows Service (MSSQLSERVER) cannot connect to the report server database.
 
Error: (06/12/2014 09:16:10 AM) (Source: WPA Supplicant) (User: )
Description: wmi_rx_event_cb: IOCTL_RECEIVE_WMI failed err=21
 
Error: (06/12/2014 09:16:10 AM) (Source: WPA Supplicant) (User: )
Description: wmi_rx_event_cb: IOCTL_RECEIVE_WMI failed err=21
 
Error: (06/12/2014 09:16:01 AM) (Source: Report Server Windows Service (MSSQLSERVER)) (User: )
Description: Report Server Windows Service (MSSQLSERVER) cannot connect to the report server database.
 
Error: (06/11/2014 06:55:01 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 8234
 
Error: (06/11/2014 06:55:01 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 8234
 
Error: (06/11/2014 06:55:01 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (06/11/2014 06:55:00 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 7062
 
 
System errors:
=============
Error: (06/12/2014 10:36:54 AM) (Source: NetBT) (User: )
Description: The name "WORKGROUP      :1d" could not be registered on the interface with IP address 192.168.5.99.
The computer with the IP address 192.168.5.179 did not allow the name to be claimed by
this computer.
 
Error: (06/12/2014 09:59:31 AM) (Source: Service Control Manager) (User: )
Description: The O2FLASH service failed to start due to the following error: 
%%2
 
Error: (06/12/2014 09:59:31 AM) (Source: Service Control Manager) (User: )
Description: The O2FLASH service terminated unexpectedly.  It has done this 1 time(s).
 
Error: (06/12/2014 09:56:40 AM) (Source: BugCheck) (User: )
Description: 0x0000003b (0x00000000c0000094, 0xfffff8003fe5c1fa, 0xffffd00024f84cc0, 0x0000000000000000)C:\WINDOWS\MEMORY.DMP061214-19046-01
 
Error: (06/12/2014 09:56:39 AM) (Source: EventLog) (User: )
Description: The previous system shutdown at 9:15:42 AM on ‎6/‎12/‎2014 was unexpected.
 
Error: (06/12/2014 09:35:49 AM) (Source: Service Control Manager) (User: )
Description: The following service has repeatedly stopped responding to service control requests: SoftThinks Agent Service
 
Contact the service vendor or the system administrator about whether to disable this service until the problem is identified.
 
You may have to restart the computer in safe mode before you can disable the service.
 
Error: (06/12/2014 09:35:19 AM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SftService service.
 
Error: (06/12/2014 09:34:49 AM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SftService service.
 
Error: (06/12/2014 09:34:19 AM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SftService service.
 
Error: (06/12/2014 09:33:49 AM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SftService service.
 
 
Microsoft Office Sessions:
=========================
Error: (06/12/2014 09:57:06 AM) (Source: WPA Supplicant)(User: )
Description: wmi_rx_event_cb: IOCTL_RECEIVE_WMI failed err=21
 
Error: (06/12/2014 09:57:06 AM) (Source: WPA Supplicant)(User: )
Description: wmi_rx_event_cb: IOCTL_RECEIVE_WMI failed err=21
 
Error: (06/12/2014 09:57:02 AM) (Source: Report Server Windows Service (MSSQLSERVER))(User: )
Description: Report Server Windows Service (MSSQLSERVER)
 
Error: (06/12/2014 09:16:10 AM) (Source: WPA Supplicant)(User: )
Description: wmi_rx_event_cb: IOCTL_RECEIVE_WMI failed err=21
 
Error: (06/12/2014 09:16:10 AM) (Source: WPA Supplicant)(User: )
Description: wmi_rx_event_cb: IOCTL_RECEIVE_WMI failed err=21
 
Error: (06/12/2014 09:16:01 AM) (Source: Report Server Windows Service (MSSQLSERVER))(User: )
Description: Report Server Windows Service (MSSQLSERVER)
 
Error: (06/11/2014 06:55:01 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 8234
 
Error: (06/11/2014 06:55:01 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 8234
 
Error: (06/11/2014 06:55:01 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (06/11/2014 06:55:00 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 7062
 
 
CodeIntegrity Errors:
===================================
  Date: 2014-05-13 11:09:04.226
  Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume5\Program Files\Bonjour\mdnsNSP.dll that did not meet the Custom 3 / Antimalware signing level requirements.
 
  Date: 2014-05-13 11:09:04.189
  Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume5\Program Files\Bonjour\mdnsNSP.dll that did not meet the Custom 3 / Antimalware signing level requirements.
 
  Date: 2014-05-13 09:34:21.267
  Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume5\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.
 
  Date: 2014-05-13 09:34:21.226
  Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume5\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.
 
  Date: 2014-05-13 09:34:21.087
  Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume5\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.
 
  Date: 2014-05-13 09:34:21.052
  Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume5\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.
 
  Date: 2014-04-30 13:00:45.404
  Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume5\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.
 
  Date: 2014-04-30 13:00:45.376
  Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume5\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.
 
  Date: 2014-04-30 13:00:45.345
  Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume5\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.
 
  Date: 2014-04-30 13:00:44.844
  Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume5\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.
 
 
 
=========================== Installed Programs ============================
Adobe Acrobat XI Standard (HKCU-x32\...\{AC76BA86-1033-FFFF-BA7E-000000000006}) (Version: 11.0.07 - Adobe Systems)
Adobe Acrobat XI Standard (HKLM-x32\...\{AC76BA86-1033-FFFF-BA7E-000000000006}) (Version: 11.0.07 - Adobe Systems)
Adobe Flash Player 13 Plugin (HKCU-x32\...\Adobe Flash Player Plugin) (Version: 13.0.0.214 - Adobe Systems Incorporated)
Adobe Flash Player 13 Plugin (HKLM-x32\...\Adobe Flash Player Plugin) (Version: 13.0.0.214 - Adobe Systems Incorporated)
AgentCubed CTI inContact (HKCU-x32\...\{f5c8f10b-34a2-4f9c-a244-d86e153f3d7a}) (Version: 3.0.0.707 - AgentCubed LLC)
AgentCubed CTI inContact (HKLM-x32\...\{f5c8f10b-34a2-4f9c-a244-d86e153f3d7a}) (Version: 3.0.0.707 - AgentCubed LLC)
AgentCubed.CTI.inContact.Setup (HKCU-x32 Version: 1.0.0 - AgentCubed LLC) Hidden
AgentCubed.CTI.inContact.Setup (x32 Version: 1.0.0 - AgentCubed LLC) Hidden
Apple Application Support (HKCU-x32\...\{D9DAD0FF-495A-472B-9F10-BAE430A26682}) (Version: 3.0.3 - Apple Inc.)
Apple Application Support (HKLM-x32\...\{D9DAD0FF-495A-472B-9F10-BAE430A26682}) (Version: 3.0.3 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{787136D2-F0F8-4625-AA3F-72D7795AC842}) (Version: 7.1.1.3 - Apple Inc.)
Apple Software Update (HKCU-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
AT&T Connect Participant Application v8.8.53 (HKCU-x32\...\{01949445-CB7F-436B-8ECC-771BE6184BBC}) (Version: 8.8.53 - AT&T Inc.)
AT&T Connect Participant Application v8.8.53 (HKLM-x32\...\{01949445-CB7F-436B-8ECC-771BE6184BBC}) (Version: 8.8.53 - AT&T Inc.)
BitTorrent (HKCU\...\BitTorrent) (Version: 7.9.1.31141 - BitTorrent Inc.)
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
CCleaner (HKLM\...\CCleaner) (Version: 4.13 - Piriform)
Cisco WebEx Meetings (HKCU\...\ActiveTouchMeetingClient) (Version:  - Cisco WebEx LLC)
Citrix Online Launcher (HKCU-x32\...\{F17C3DC2-2ACA-4B0E-BDBF-ACE61B14E7CD}) (Version: 1.0.183 - Citrix)
Citrix Online Launcher (HKLM-x32\...\{F17C3DC2-2ACA-4B0E-BDBF-ACE61B14E7CD}) (Version: 1.0.183 - Citrix)
D3DX10 (HKCU-x32 Version: 15.4.2368.0902 - Microsoft) Hidden
D3DX10 (x32 Version: 15.4.2368.0902 - Microsoft) Hidden
D5000 Wireless Dock (HKCU-x32 Version: 1.3.14.793 - Wilocity) Hidden
D5000 Wireless Dock (HKCU-x32\...\InstallShield_{1DD26B28-1157-4D3A-AA4C-81770C51E2CC}) (Version: 1.3.14.793 - Wilocity)
D5000 Wireless Dock (HKLM-x32\...\InstallShield_{1DD26B28-1157-4D3A-AA4C-81770C51E2CC}) (Version: 1.3.14.793 - Wilocity)
D5000 Wireless Dock (x32 Version: 1.3.14.793 - Wilocity) Hidden
Dell Backup and Recovery - Support Software (HKCU-x32\...\{A9668246-FB70-4103-A1E3-66C9BC2EFB49}) (Version: 1.5.0.0 - Dell Inc.)
Dell Backup and Recovery - Support Software (HKLM-x32\...\{A9668246-FB70-4103-A1E3-66C9BC2EFB49}) (Version: 1.5.0.0 - Dell Inc.)
Dell Backup and Recovery (HKCU-x32\...\{0ED7EE95-6A97-47AA-AD73-152C08A15B04}) (Version: 1.5.0.0 - Dell Inc.)
Dell Backup and Recovery (HKLM-x32\...\{0ED7EE95-6A97-47AA-AD73-152C08A15B04}) (Version: 1.5.0.0 - Dell Inc.)
Dell Client System Update (HKCU-x32\...\{04566294-A6B6-4462-9721-031073EB3694}) (Version: 1.3.0 - Dell Inc.)
Dell Client System Update (HKLM-x32\...\{04566294-A6B6-4462-9721-031073EB3694}) (Version: 1.3.0 - Dell Inc.)
Dell Digital Delivery (HKCU-x32\...\{98CB551E-EDB1-4535-82A6-E3258597F64E}) (Version: 2.7.1000.0 - Dell Products, LP)
Dell Digital Delivery (HKLM-x32\...\{98CB551E-EDB1-4535-82A6-E3258597F64E}) (Version: 2.7.1000.0 - Dell Products, LP)
Dell Miracast (HKCU-x32\...\{21DD6041-7251-40FA-9D06-C5EB30268E0F}) (Version: 3.1 - Dell)
Dell Miracast (HKLM-x32\...\{21DD6041-7251-40FA-9D06-C5EB30268E0F}) (Version: 3.1 - Dell)
Dell Power Manager (HKLM\...\{E45D7941-F3F0-4E8E-AD55-DCE2FE0AE6D8}) (Version: 1.1.0 - Dell Inc.)
Dell System Detect (HKCU\...\9204f5692a8faf3b) (Version: 5.8.1.1 - Dell)
Dell Touchpad (HKLM\...\{9F72EF8B-AEC9-4CA5-B483-143980AFD6FD}) (Version: 8.1206.101.104 - ALPS ELECTRIC CO., LTD.)
Dell Unified Wireless Suite (HKCU-x32\...\{6CFE6F33-3D69-4B9C-AA20-FF1F8CB064D5}) (Version: 1.00.0000 - Dell)
Dell Unified Wireless Suite (HKLM-x32\...\{6CFE6F33-3D69-4B9C-AA20-FF1F8CB064D5}) (Version: 1.00.0000 - Dell)
DisplayLink Core Software (HKLM\...\{F07CBF6D-40F7-48EA-9078-834AE87D52DD}) (Version: 7.6.55049.0 - DisplayLink Corp.)
DisplayLink Graphics (HKLM\...\{9784DFBE-6A06-42B9-B973-87CF60174D76}) (Version: 7.6.55102.0 - DisplayLink Corp.)
Endpoint (Version: 5.3.10 - Bitdefender) Hidden
Endpoint Security by Bitdefender (HKLM\...\Endpoint Security) (Version: 5.3.10.451 - Bitdefender)
FileZilla Client 3.8.1 (HKCU\...\FileZilla Client) (Version: 3.8.1 - Tim Kosse)
Fresco Logic USB3.0 Host Controller (HKLM\...\{3B0FC3C0-32F2-46DC-AB4D-54B39366794C}) (Version: 3.5.97.0 - Fresco Logic Inc.)
GDR 2550 for SQL Server 2008 R2 (KB2716440) (64-bit) (HKLM\...\KB2716440) (Version: 10.51.2550.0 - Microsoft Corporation)
Google Chrome (HKCU-x32\...\Google Chrome) (Version: 35.0.1916.153 - Google Inc.)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 35.0.1916.153 - Google Inc.)
Google Update Helper (HKCU-x32 Version: 1.3.24.7 - Google Inc.) Hidden
Google Update Helper (x32 Version: 1.3.24.7 - Google Inc.) Hidden
GoToMeeting 6.3.0.1440 (HKCU\...\GoToMeeting) (Version: 6.3.0.1440 - CitrixOnline)
HipChat (HKCU-x32\...\{B63E999F-E7B4-40CD-A19C-84E6ECE191B5}) (Version: 2.2.1132 - Atlassian Inc)
HipChat (HKLM-x32\...\{B63E999F-E7B4-40CD-A19C-84E6ECE191B5}) (Version: 2.2.1132 - Atlassian Inc)
iCloud (HKLM\...\{81E20D41-C277-4526-934D-F2380AF91B78}) (Version: 3.1.0.40 - Apple Inc.)
Intel® Control Center (HKCU-x32\...\{F8A9085D-4C7A-41a9-8A77-C8998A96C421}) (Version: 1.2.1.1011 - Intel Corporation)
Intel® Control Center (HKLM-x32\...\{F8A9085D-4C7A-41a9-8A77-C8998A96C421}) (Version: 1.2.1.1011 - Intel Corporation)
Intel® Management Engine Components (HKCU-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 9.5.15.1730 - Intel Corporation)
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 9.5.15.1730 - Intel Corporation)
Intel® Network Connections 19.1.51.0 (HKLM\...\PROSetDX) (Version: 19.1.51.0 - Intel)
Intel® Network Connections 19.1.51.0 (Version: 19.1.51.0 - Intel) Hidden
Intel® Processor Graphics (HKCU-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 10.18.10.3621 - Intel Corporation)
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 10.18.10.3621 - Intel Corporation)
Intel® Rapid Storage Technology (HKLM\...\{409CB30E-E457-4008-9B1A-ED1B9EA21140}) (Version: 12.9.0.1001 - Intel Corporation)
Intel® Rapid Storage Technology (Version: 12.9.0.1001 - Intel Corporation) Hidden
Intel® SDK for OpenCL - CPU Only Runtime Package (HKCU-x32\...\{FCB3772C-B7D0-4933-B1A9-3707EBACC573}) (Version: 3.0.0.66956 - Intel Corporation)
Intel® SDK for OpenCL - CPU Only Runtime Package (HKLM-x32\...\{FCB3772C-B7D0-4933-B1A9-3707EBACC573}) (Version: 3.0.0.66956 - Intel Corporation)
Intel® Trusted Connect Service Client (Version: 1.31.8.1 - Intel Corporation) Hidden
iTunes (HKLM\...\{5A68A656-979F-4168-8795-E2E368AA4DC2}) (Version: 11.2.2.3 - Apple Inc.)
Java 7 Update 55 (HKCU-x32\...\{26A24AE4-039D-4CA4-87B4-2F83217055FF}) (Version: 7.0.550 - Oracle)
Java 7 Update 55 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83217055FF}) (Version: 7.0.550 - Oracle)
Java Auto Updater (HKCU-x32 Version: 2.1.9.8 - Sun Microsystems, Inc.) Hidden
Java Auto Updater (x32 Version: 2.1.9.8 - Sun Microsystems, Inc.) Hidden
join.me (HKCU\...\JoinMe) (Version: 1.14.0.141 - LogMeIn, Inc.)
LogMeIn Hamachi (HKCU-x32 Version: 2.2.0.193 - LogMeIn, Inc.) Hidden
LogMeIn Hamachi (HKCU-x32\...\LogMeIn Hamachi) (Version: 2.2.0.193 - LogMeIn, Inc.)
LogMeIn Hamachi (HKLM-x32\...\LogMeIn Hamachi) (Version: 2.2.0.193 - LogMeIn, Inc.)
LogMeIn Hamachi (x32 Version: 2.2.0.193 - LogMeIn, Inc.) Hidden
Microsoft Application Error Reporting (Version: 12.0.6015.5000 - Microsoft Corporation) Hidden
Microsoft Office 2003 Web Components (HKCU-x32\...\{90120000-00A4-0409-0000-0000000FF1CE}) (Version: 12.0.6213.1000 - Microsoft Corporation)
Microsoft Office 2003 Web Components (HKLM-x32\...\{90120000-00A4-0409-0000-0000000FF1CE}) (Version: 12.0.6213.1000 - Microsoft Corporation)
Microsoft Office Home and Business 2013 - en-us (HKLM\...\HomeBusinessRetail - en-us) (Version: 15.0.4615.1002 - Microsoft Corporation)
Microsoft Office Live Meeting 2007 (HKCU-x32\...\{389F8A7A-8611-42E8-8169-20D2BAF0C595}) (Version: 8.0.6362.215 - Microsoft Corporation)
Microsoft Office Live Meeting 2007 (HKLM-x32\...\{389F8A7A-8611-42E8-8169-20D2BAF0C595}) (Version: 8.0.6362.215 - Microsoft Corporation)
Microsoft Report Viewer Redistributable 2008 (KB971119) (HKCU-x32 Version: 9.0.30731 - Microsoft Corporation) Hidden
Microsoft Report Viewer Redistributable 2008 (KB971119) (x32 Version: 9.0.30731 - Microsoft Corporation) Hidden
Microsoft Report Viewer Redistributable 2008 SP1 (HKCU-x32\...\Microsoft Report Viewer Redistributable 2008 (KB971119)) (Version:  - Microsoft Corporation)
Microsoft Report Viewer Redistributable 2008 SP1 (HKLM-x32\...\Microsoft Report Viewer Redistributable 2008 (KB971119)) (Version:  - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30214.0 - Microsoft Corporation)
Microsoft SkyDrive (HKCU\...\SkyDriveSetup.exe) (Version: 16.4.6013.0910 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKCU-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft SQL Server 2008 R2 (64-bit) (HKLM\...\Microsoft SQL Server 2008 R2) (Version:  - Microsoft Corporation)
Microsoft SQL Server 2008 R2 (64-bit) (Version:  - Microsoft Corporation) Hidden
Microsoft SQL Server 2008 R2 Books Online (HKCU-x32\...\{74F7B314-0507-4F91-9A4E-B6C9B027E410}) (Version: 10.50.1600.1 - Microsoft Corporation)
Microsoft SQL Server 2008 R2 Books Online (HKLM-x32\...\{74F7B314-0507-4F91-9A4E-B6C9B027E410}) (Version: 10.50.1600.1 - Microsoft Corporation)
Microsoft SQL Server 2008 R2 Native Client (HKLM\...\{471AAD2C-9078-4DAC-BD43-FA10FB7C3FCE}) (Version: 10.51.2500.0 - Microsoft Corporation)
Microsoft SQL Server 2008 R2 Policies (HKCU-x32\...\{D21BC5B2-CBAC-48FA-A701-B5A63C1CA7B8}) (Version: 10.50.1600.1 - Microsoft Corporation)
Microsoft SQL Server 2008 R2 Policies (HKLM-x32\...\{D21BC5B2-CBAC-48FA-A701-B5A63C1CA7B8}) (Version: 10.50.1600.1 - Microsoft Corporation)
Microsoft SQL Server 2008 R2 RsFx Driver (Version: 10.51.2500.0 - Microsoft Corporation) Hidden
Microsoft SQL Server 2008 R2 Setup (English) (HKLM\...\{6A0F9093-6EDF-45B2-8783-9EB9D15F8339}) (Version: 10.51.2550.0 - Microsoft Corporation)
Microsoft SQL Server 2008 Setup Support Files  (HKLM\...\{B40EE88B-400A-4266-A17B-E3DE64E94431}) (Version: 10.1.2731.0 - Microsoft Corporation)
Microsoft SQL Server Browser (HKCU-x32\...\{BF9BF038-FE03-429D-9B26-2FA0FD756052}) (Version: 10.51.2500.0 - Microsoft Corporation)
Microsoft SQL Server Browser (HKLM-x32\...\{BF9BF038-FE03-429D-9B26-2FA0FD756052}) (Version: 10.51.2500.0 - Microsoft Corporation)
Microsoft SQL Server Compact 3.5 SP2 ENU (HKCU-x32\...\{3A9FC03D-C685-4831-94CF-4EDFD3749497}) (Version: 3.5.8080.0 - Microsoft Corporation)
Microsoft SQL Server Compact 3.5 SP2 ENU (HKLM-x32\...\{3A9FC03D-C685-4831-94CF-4EDFD3749497}) (Version: 3.5.8080.0 - Microsoft Corporation)
Microsoft SQL Server Compact 3.5 SP2 Query Tools ENU (HKCU-x32\...\{DDFD8348-058C-4F4B-85E5-6D740D4AB3FE}) (Version: 3.5.8080.0 - Microsoft Corporation)
Microsoft SQL Server Compact 3.5 SP2 Query Tools ENU (HKLM-x32\...\{DDFD8348-058C-4F4B-85E5-6D740D4AB3FE}) (Version: 3.5.8080.0 - Microsoft Corporation)
Microsoft SQL Server System CLR Types (x64) (HKLM\...\{4701DEDE-1888-49E0-BAE5-857875924CA2}) (Version: 10.51.2500.0 - Microsoft Corporation)
Microsoft SQL Server VSS Writer (HKLM\...\{288D79EE-A2D1-42AF-9597-B0ADCC23A8ED}) (Version: 10.51.2500.0 - Microsoft Corporation)
Microsoft Sync Framework Runtime v1.0 (x64) (HKLM\...\{53D7A054-4598-4947-A159-E8FCC77720AB}) (Version: 1.0.1215.0 - Microsoft Corporation)
Microsoft Sync Services for ADO.NET v2.0 (x64) (HKLM\...\{817BCC2B-76A8-4C8B-8B55-FD916C6969CC}) (Version: 2.0.1215.0 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKCU-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKCU-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKCU-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.51106 (HKCU-x32\...\{6e8f74e0-43bd-4dce-8477-6ff6828acc07}) (Version: 11.0.51106.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.51106 (HKLM-x32\...\{6e8f74e0-43bd-4dce-8477-6ff6828acc07}) (Version: 11.0.51106.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.50727 (HKCU-x32\...\{22154f09-719a-4619-bb71-5b3356999fbf}) (Version: 11.0.50727.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.50727 (HKLM-x32\...\{22154f09-719a-4619-bb71-5b3356999fbf}) (Version: 11.0.50727.1 - Microsoft Corporation)
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Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.51106 (Version: 11.0.51106 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.50727 (HKCU-x32 Version: 11.0.50727 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.50727 (x32 Version: 11.0.50727 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.50727 (HKCU-x32 Version: 11.0.50727 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.50727 (x32 Version: 11.0.50727 - Microsoft Corporation) Hidden
Microsoft Visual Studio 2008 Shell (integrated mode) - ENU (HKCU-x32\...\{BA0C9AAF-1327-3F06-B49C-349B4BE8F740}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual Studio 2008 Shell (integrated mode) - ENU (HKLM-x32\...\{BA0C9AAF-1327-3F06-B49C-349B4BE8F740}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual Studio Tools for Applications 2.0 - ENU (HKCU-x32\...\{4ECF4BDC-8387-329A-ABE9-CF5798F84BB2}) (Version: 9.0.35191 - Microsoft Corporation)
Microsoft Visual Studio Tools for Applications 2.0 - ENU (HKLM-x32\...\{4ECF4BDC-8387-329A-ABE9-CF5798F84BB2}) (Version: 9.0.35191 - Microsoft Corporation)
Movie Maker (HKCU-x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Movie Maker (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Mozilla Firefox 29.0.1 (x86 en-US) (HKCU-x32\...\Mozilla Firefox 29.0.1 (x86 en-US)) (Version: 29.0.1 - Mozilla)
Mozilla Firefox 29.0.1 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 29.0.1 (x86 en-US)) (Version: 29.0.1 - Mozilla)
Mozilla Maintenance Service (HKCU-x32\...\MozillaMaintenanceService) (Version: 29.0.1 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 29.0.1 - Mozilla)
MSVCRT (HKCU-x32 Version: 15.4.2862.0708 - Microsoft) Hidden
MSVCRT (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
MSVCRT110 (HKCU-x32 Version: 16.4.1108.0727 - Microsoft) Hidden
MSVCRT110 (x32 Version: 16.4.1108.0727 - Microsoft) Hidden
MSVCRT110_amd64 (Version: 16.4.1109.0912 - Microsoft) Hidden
My Dell (HKLM\...\PC-Doctor for Windows) (Version: 3.5.6426.22 - PC-Doctor, Inc.)
Office 15 Click-to-Run Extensibility Component (HKCU-x32 Version: 15.0.4615.1002 - Microsoft Corporation) Hidden
Office 15 Click-to-Run Extensibility Component (x32 Version: 15.0.4615.1002 - Microsoft Corporation) Hidden
Office 15 Click-to-Run Licensing Component (Version: 15.0.4615.1002 - Microsoft Corporation) Hidden
Office 15 Click-to-Run Localization Component (HKCU-x32 Version: 15.0.4615.1002 - Microsoft Corporation) Hidden
Office 15 Click-to-Run Localization Component (x32 Version: 15.0.4615.1002 - Microsoft Corporation) Hidden
OpenProj (HKCU-x32\...\{13702021-43FB-480C-912F-D9B74A538288}) (Version: 1.4.0 - Serena Software Inc.)
OpenProj (HKLM-x32\...\{13702021-43FB-480C-912F-D9B74A538288}) (Version: 1.4.0 - Serena Software Inc.)
PeerBlock 1.1 (r518) (HKLM\...\{015C5B35-B678-451C-9AEE-821E8D69621C}_is1) (Version: 1.1.0.518 - PeerBlock, LLC)
Photo Gallery (HKCU-x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Photo Gallery (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Plugin Agent (HKCU-x32\...\{D61DDFEF-52AF-4D3E-A3BE-1CCB4208B635}) (Version: 13.2.1.64423 - inContact, Inc.)
Plugin Agent (HKLM-x32\...\{D61DDFEF-52AF-4D3E-A3BE-1CCB4208B635}) (Version: 13.2.1.64423 - inContact, Inc.)
ProjectLibre (HKCU-x32\...\{0615141F-66B8-4861-9723-BF0CDBF29328}) (Version: 1.5.18.0 - ProjectLibre)
ProjectLibre (HKLM-x32\...\{0615141F-66B8-4861-9723-BF0CDBF29328}) (Version: 1.5.18.0 - ProjectLibre)
Qualcomm Atheros Bluetooth Suite (64) (HKLM\...\{A84A4FB1-D703-48DB-89E0-68B6499D2801}) (Version: 8.0.0.224 - Qualcomm Atheros Communications)
QuickTime 7 (HKCU-x32\...\{111EE7DF-FC45-40C7-98A7-753AC46B12FB}) (Version: 7.75.80.95 - Apple Inc.)
QuickTime 7 (HKLM-x32\...\{111EE7DF-FC45-40C7-98A7-753AC46B12FB}) (Version: 7.75.80.95 - Apple Inc.)
Realtek Audio COM Components (HKCU-x32\...\{2355B503-9B11-4449-861D-1C1748B26320}) (Version: 1.0.2 - Realtek Semiconductor Corp.)
Realtek Audio COM Components (HKLM-x32\...\{2355B503-9B11-4449-861D-1C1748B26320}) (Version: 1.0.2 - Realtek Semiconductor Corp.)
Realtek High Definition Audio Driver (HKCU-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.5975 - Realtek Semiconductor Corp.)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.5975 - Realtek Semiconductor Corp.)
Service Pack 1 for SQL Server 2008 R2 (KB2528583) (64-bit) (HKLM\...\KB2528583) (Version: 10.51.2500.0 - Microsoft Corporation)
Skype™ 6.16 (HKCU-x32\...\{7A3C7E05-EE37-47D6-99E1-2EB05A3DA3F7}) (Version: 6.16.105 - Skype Technologies S.A.)
Skype™ 6.16 (HKLM-x32\...\{7A3C7E05-EE37-47D6-99E1-2EB05A3DA3F7}) (Version: 6.16.105 - Skype Technologies S.A.)
Speccy (HKLM\...\Speccy) (Version: 1.26 - Piriform)
Spotify (HKCU\...\Spotify) (Version: 0.9.10.14.g578d350b - Spotify AB)
SQL Server 2008 R2 Reporting Services (Version: 10.50.1600.1 - Microsoft Corporation) Hidden
SQL Server 2008 R2 SP1 Analysis Services (Version: 10.51.2500.0 - Microsoft Corporation) Hidden
SQL Server 2008 R2 SP1 BI Development Studio (Version: 10.51.2500.0 - Microsoft Corporation) Hidden
SQL Server 2008 R2 SP1 Client Tools (Version: 10.51.2500.0 - Microsoft Corporation) Hidden
SQL Server 2008 R2 SP1 Common Files (Version: 10.51.2500.0 - Microsoft Corporation) Hidden
SQL Server 2008 R2 SP1 Database Engine Services (Version: 10.51.2500.0 - Microsoft Corporation) Hidden
SQL Server 2008 R2 SP1 Database Engine Shared (Version: 10.51.2500.0 - Microsoft Corporation) Hidden
SQL Server 2008 R2 SP1 Full text search (Version: 10.51.2500.0 - Microsoft Corporation) Hidden
SQL Server 2008 R2 SP1 Integration Services (Version: 10.51.2500.0 - Microsoft Corporation) Hidden
SQL Server 2008 R2 SP1 Management Studio (Version: 10.51.2500.0 - Microsoft Corporation) Hidden
SQL Server 2008 R2 SP1 Reporting Services (Version: 10.51.2500.0 - Microsoft Corporation) Hidden
Sql Server Customer Experience Improvement Program (Version: 10.50.1600.1 - Microsoft Corporation) Hidden
ST Microelectronics 3 Axis Digital Accelerometer Solution (HKCU-x32\...\{9C24F411-9CA7-4A8A-91F3-F08A4A38EB31}) (Version: 4.10.0046 - ST Microelectronics)
ST Microelectronics 3 Axis Digital Accelerometer Solution (HKLM-x32\...\{9C24F411-9CA7-4A8A-91F3-F08A4A38EB31}) (Version: 4.10.0046 - ST Microelectronics)
Studio (HKCU\...\f52afdd31c787204) (Version: 14.1.7.8958 - inContact)
System Requirements Lab for Intel (HKCU-x32\...\{04C4B49D-45D9-4A28-9ED1-B45CBD99B8C7}) (Version: 4.5.24.0 - Husdawg, LLC)
System Requirements Lab for Intel (HKLM-x32\...\{04C4B49D-45D9-4A28-9ED1-B45CBD99B8C7}) (Version: 4.5.24.0 - Husdawg, LLC)
Trillian (HKCU-x32\...\Trillian) (Version:  - Cerulean Studios, LLC)
Trillian (HKLM-x32\...\Trillian) (Version:  - Cerulean Studios, LLC)
UTC Web Components (HKCU-x32\...\{B1443392-74A5-42C6-B715-FF308536E855}_is1) (Version:  - )
UTC Web Components (HKLM-x32\...\{B1443392-74A5-42C6-B715-FF308536E855}_is1) (Version:  - )
VC_CRT_x64 (Version: 1.02.0000 - Intel Corporation) Hidden
VLC media player 2.1.3 (HKCU-x32\...\VLC media player) (Version: 2.1.3 - VideoLAN)
VLC media player 2.1.3 (HKLM-x32\...\VLC media player) (Version: 2.1.3 - VideoLAN)
Wilocity Monitor (HKCU-x32\...\{F75A3D53-B0D6-42D6-A077-7EA63013B491}) (Version: 1.0.467 - Wilocity)
Wilocity Monitor (HKLM-x32\...\{F75A3D53-B0D6-42D6-A077-7EA63013B491}) (Version: 1.0.467 - Wilocity)
WinDirStat 1.1.2 (HKCU\...\WinDirStat) (Version:  - )
Windows Driver Package - Dell Inc (DellRbtn) HIDClass  (06/26/2013 1.4.1) (HKLM\...\F83757BC3DFF5684ED21F4FD63A2BBB0B9F79953) (Version: 06/26/2013 1.4.1 - Dell Inc)
Windows Live Communications Platform (HKCU-x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Windows Live Communications Platform (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Windows Live Essentials (HKCU-x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Windows Live Essentials (HKCU-x32\...\WinLiveSuite) (Version: 16.4.3505.0912 - Microsoft Corporation)
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 16.4.3505.0912 - Microsoft Corporation)
Windows Live Essentials (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Windows Live Installer (HKCU-x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Windows Live Installer (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Windows Live Photo Common (HKCU-x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Windows Live Photo Common (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Windows Live PIMT Platform (HKCU-x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Windows Live PIMT Platform (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Windows Live SOXE (HKCU-x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Windows Live SOXE (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Windows Live SOXE Definitions (HKCU-x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Windows Live SOXE Definitions (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Windows Live UX Platform (HKCU-x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Windows Live UX Platform (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Windows Live UX Platform Language Pack (HKCU-x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Windows Live UX Platform Language Pack (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
 
========================= Memory info: ===================================
 
Percentage of memory in use: 42%
Total physical RAM: 12193.61 MB
Available physical RAM: 7021.05 MB
Total Pagefile: 24481.61 MB
Available Pagefile: 17217.54 MB
Total Virtual: 4095.88 MB
Available Virtual: 3959.61 MB
 
========================= Partitions: =====================================
 
1 Drive c: (OS) (Fixed) (Total:227.48 GB) (Free:122.69 GB) NTFS
2 Drive d: (Seagate Backup Plus Drive) (Fixed) (Total:3726.01 GB) (Free:3191.52 GB) NTFS
4 Drive y: (WINRETOOLS) (Fixed) (Total:0.48 GB) (Free:0.19 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\HPOF9Z7VY1
 
Admin                    Administrator            Guest                    
jhenri                   
 
========================= Minidump Files ==================================
 
No minidump file found
 
 
**** End of log ****


#4 jhenri23

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Posted 12 June 2014 - 12:13 PM

I see Dell released this today. I assume I should install it.  http://www.dell.com/support/home/us/en/04/Drivers/DriversDetails?driverId=35GXP&fileId=3377993822&osCode=W764&productCode=latitude-e7440-ultrabook&languageCode=EN&categoryId=VI 



#5 dc3

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Posted 13 June 2014 - 09:18 AM

Your CPU is running at 64C, this is a little warmer than what I would expect for a Tablet this new.  

 

Open the Start Menu and type services in the Search programs and files box, then press enter.

 

When Services opens scroll down to TCP/IP and double click on it.

 

Check to see what the Startup Type is set as, and check the Service Status to make sure the service is running. 


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#6 blueelvis

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Posted 13 June 2014 - 09:48 AM

Hi Jhenri,

 

In order to examine and help you out better, I would need the dump files generated by a system on BSOD. Could you please check the following link and make sure that the settings are enabled? (Follow The Windows 7 guide) 

 

http://blog.nirsoft.net/2010/07/27/how-to-configure-windows-to-create-minidump-files-on-bsod/

 

 

Also, please stop using CCleaner and similar programs like that as they delete the Crash dump files which are required to analyze and solve your problem.

 

Once you are able to get the Dump files, please go manually to "C:\Windows\Minidumps\" and zip up the files and attach them in your next post so that those could be analyzed ^_^


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In case I have been helping you and you haven't received a reply from me in 48 hours, please feel free to PM me. Anything else? Still feel free to PM me :)

Did you read this? http://omgdebugging.com/5-tips-for-getting-the-best-bang-for-the-buck-at-fast-food-joints/

#7 jhenri23

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Posted 16 June 2014 - 07:24 AM

Your CPU is running at 64C, this is a little warmer than what I would expect for a Tablet this new.  

 

Open the Start Menu and type services in the Search programs and files box, then press enter.

 

When Services opens scroll down to TCP/IP and double click on it.

 

Check to see what the Startup Type is set as, and check the Service Status to make sure the service is running. 

 

The only Service with TCP/IP is see is TCP/IP NetBIOS Helper and that is running and set tp "Automatic" Startup type



#8 dc3

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Posted 16 June 2014 - 11:59 AM

Windows Repair (All in one)
 
Please download and install Windows Repair (All in one)
 
To open the program click on the Start orb.
 
Click on All Programs.
 
Click on Windows Repair (All in one), this may be listed as Tweaking.com.
 
If you are running Windows Vista, 7, or 8 right click on Windows Repair (All in one)  and then click on Run as administrator.
 
Notice:  You will need to disable your antivirus in order to run this program, for this reason you should run this while off line.
 
Go to Step 2 and click on the Do it button to allow CheckDisk to run. 
 
windowsrepairstep2-1_zps08aed02b.png
 
Go to Step 3 and click on the Do it button to run System File Check.
 
windowsrepairstep3-1_zps935b7603.png
 
Go to Step 4 and click on the Create button under System Restore.
 
windowsrepairstept4-1_zpseb336401.png
 
Go to Start Repairs and click on the Start button.
 
Important: Do not make any changes to the check marks.
 
For those running Windows 8 please note that  Reset Registry Permissions is not checked by design.
 
When the page below opens click on the Start button.
 
windowsrepairstartrepairs-1_zpsa179850d.
 
Please copy and paste the Windows Repair Log in your next post.  This log (_windows_repair_log.txt) is located in the following folder:
 
*  64-bit systems file path - C:\Program Files (x86)\Tweaking.com\Windows Repair (All in One)\Logs
 
*  32-bit systems file path - C:\Program Files\Tweaking.com\Windows Repair (All in One)\Logs
 
Copy the file path for your version of Windows (32-bit or 64-bit), click on the Start orb and paste it in the Search all programs and files box.
 
Click on Logs.
 
Click on _Windows_Repair_Logs.
 
Copy and paste this log in your next post.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#9 amandil

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Posted 24 September 2014 - 07:59 PM

Hey jhenri23,

 

Did you ever get this sorted out? I'm having the exact same issue with my E7440 and Dell are being no help.



#10 dc3

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Posted 25 September 2014 - 09:23 AM

@amandil

 

I would suggest posting your own topic.  Even though this topic may have similarities to your problem, there probably differences which would warrant different instructions to resolve the problem.

 

In you new topic, provide a full explanation of the problem you are experiencing.  Include the make and model of this computer.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 





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