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computer will not power on

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#1 davedgb


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Posted 11 June 2014 - 06:23 PM

hello i was trying to test my sound on my inspiron one 19. i plugged my headphones into the line out jack and tiurned on the computer. when no sound played i unplugged the jack and plugged it in tthe mic jack and the computer went black and will not come back on... do you think i fried my computer??? would it be worth trying to take out the battery and resetting the bios? thanks so much for any info

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#2 wpgwpg


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Posted 11 June 2014 - 08:02 PM

 I see this is an all in one desktop computer, so by removing the battery, I assume you're talking about the CMOS battery?  I have a couple more questions.  Does anything happen when you try to power on?  If no lights flash and you don't see or hear any signs of anything happening, it sounds like your power supply has gone out.  All in ones are hard to service in general, so you may be at the mercy of Dell or a Dell authorized service technician.  I would guess the earhphone experience was coincidental, and if your power supply's bitten the bullet, removing that CMOS battery is going to have zero effect.  Sorry.  :dance:

Everyone with a computer should back his system up to an external hard drive regularly.  :thumbsup:

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