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Vista Laptop Runs Very Slow After Problem With Bootup


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#1 RythTheYoshi

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Posted 11 June 2014 - 01:56 PM

Hello,

 

     I have a laptop running Vista on it. It is a HP Pavilion Entertainment PC with no problems before this one occurred. After booting it up, I would just remain on a black screen with my cursor. The only way for me to get into the computer was through Safe Mode, in which I was able to change the startup to only certain devices and services through msconfig. Although that worked in getting me out of Safe Mode and into normal Windows Vista, the computer now runs ad nauseam slow, forcing me to use my Surface to post this. On the offchance I could get Task Manage up, the physical memory usage was much higher than normal. I have been trying to run Malwarebytes, but the computer is too slow to boot up. Can anyone give suggestions?

 

                                                                                                            Thanks in advance.

EDIT: Turns out that after doing a quick scan using Malwarebytes in safe mode, the computer retains the problem it had before when signing in, resulting in a black screen with only my cursor. Anyone know why this could be?


Edited by RythTheYoshi, 11 June 2014 - 02:29 PM.


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#2 wpgwpg

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Posted 11 June 2014 - 02:46 PM

 My first thoughts are possible bad sectors on your hard drive, causing Windows to constantly go through error recovery.  I'd boot to Safe Mode and run chkdsk, setting it to scan for and attempt repair of any bad sectors.  Bear in mind that this could run a few hours depending on the size of your hard drive.

 

Good luck.


Everyone with a computer should back his system up to an external hard drive regularly.  :thumbsup:

#3 RythTheYoshi

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Posted 11 June 2014 - 02:48 PM

Would you advise just chkdsk or chkdsk /f /r? I've seen that the latter is used just as well.



#4 wpgwpg

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Posted 11 June 2014 - 04:13 PM

Would you advise just chkdsk or chkdsk /f /r? I've seen that the latter is used just as well.

 chkdsk C: /r  assuming C: is your boot drive.  

 

Good luck.


Everyone with a computer should back his system up to an external hard drive regularly.  :thumbsup:

#5 RythTheYoshi

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Posted 11 June 2014 - 06:04 PM

Yes, it is, thank you, I'll post the results.



#6 Willy22

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Posted 12 June 2014 - 08:12 AM

Run "Windows Repair" in Safe Mode

http://www.bleepingcomputer.com/download/windows-repair-all-in-one/

with all boxes under "Start Repairs" ticked. (Some repairs don't work in Safe Mode, don't worry)



#7 dc3

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Posted 12 June 2014 - 10:34 AM

Since the problem seems to not occur in Safe Mode I would suggest running a Clean Boot in Safe Mode to see if you can find the culprit.

 

 
 
***This is a diagnotic tool for Windows Vista, Windows 7, and Windows 8.  This will not repair your computer, but it may point to where the problem lies so that a repair can be made.***
 
Warning:  Disabling items in Services or Startup may leave your anitivius disabled until the process is ended.  For this reason I would suggest that you perform this process off line.
 
Step 1
 
(1)  Click on the Start orb, then type msconfig.exe in the Search programs and files box.  
 
(2)  When msconfig is seen in the pane above the search box and under Programs, right click on it, then click on Run as administrator.
 
afterstart_zps02764513.jpg
 
If you are prompted for an administrator password or for confirmation, you should enter the password or provide confirmation. 
 
Step 2
 
(1)  Click on the General tab.   
 
(2)  Click the Selective startup option. 
 
(3)  Remove the check mark in the Load startup items  check box. 
 
msconfig_zps77b1ef82.png
 
Step 3
 
(1)  Click on the Services tab. 
 
(2)  Place a check mark in the Hide all Microsoft services check box, this will remove the Microsoft Services from the list but will still be running. 
 
(3)  Click Disable all, this will remove all of the check marks in the Services list, then click on Apply, then OK.  Click on Restart in the window that opens.
 
Caution:  I repeat, by disabling the Services your antivirus will not be active, for this reason I suggest that this process not be run while online.
 
msconfig2_zpsef3c4759.png
 
If the problem does not reoccur after the reboot this means that there is a Service which is causing this proble, continue with the process of elemination to find the Service which is causing this in Option A.  If the problem does reoccur after the reboot go to Option B.
 
Option A
 
**The following is a process of elimination to find the Service or Startup item that is causing your problem**.  
 
*  If the problem does not reoccur after the restart go back to Services and place check marks in half of the boxes and restart the computer.  
 
*  If the problem still does not continue return to Services and remove the check marks that were added, then place check marks in the remaining half of the boxes and restart the computer.
 
If the problem resumes after a restart in one of these halves, you will procede with this process in the half where the problem occurs.  If this does not continue in either half you should repeat this process in Sartup
 
*  In the half of the Services that the problem is found, remove one check mark at a time and restart the computer to see if that  is the Service causing the problem.  Continue to do this with the Services untill the service causing this problem is  found.
 
Option B
 
Search Startup itmesIf the problem is not found in Services, remove all of the check marks, click on the Startup tab and repeat the search process there.
 
Caution:  If this is a laptop, make sure, you do NOT disable any keyboard, or touchpad entries.
 
If this problem is found post the Service or Startup item that is causing it. 
 
 
When you are finished using the Clean Boot go back to System Configuration and click on the General, then click on Normal Startup, click on [b]OK, then restart your computer.

Edited by dc3, 12 June 2014 - 10:35 AM.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 





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