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Think I got all the viruses including PWS:Win32/Zbot


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#1 vmalave

vmalave

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Posted 11 June 2014 - 11:56 AM

I have a computer that got really sick.  After running MWB, ADwCleaner, Vipre, ESET, CCleaner, Microsoft Essentials and TDSKiller, (not neccessarily in that order) I believe I got the computer cleaned up.  It was infected with many different titled trojans on being PWS:Win32/Zbot.   I have no clue how all of this junk managed to get on there.  I ran HijackThis and wanted to see if I could get a second set of eyes to look at and see if they see anything suspicious that shouldn't be running.  i have not had the opportunity to run DDS yet as the computer is not at my location.  Any help would be great as my eyes are now seeing things in double.

 

Thank you in advance.

 

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 1:27:37 PM, on 6/10/2014
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v11.0 (11.00.9600.17041)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Citrix\GoToAssist Remote Support Customer\637\g2ax_user_customer.exe
C:\Program Files (x86)\Hewlett-Packard\HP Odometer\hpsysdrv.exe
C:\Windows\System32\spool\drivers\x64\3\WrtMon.exe
C:\Windows\System32\spool\drivers\x64\3\WrtProc.exe
C:\Users\Carl Asbury\AppData\Roaming\Volyvie\itema.exe
C:\Program Files (x86)\NewSoft\Presto! PageManager 8 for EP\PMSpeed.exe
C:\Program Files (x86)\Workspace\workspaceupdate.exe
C:\Users\Carl Asbury\AppData\Local\Workspace\offDavHelper\bin\DriveMapServer.exe
C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\acrotray.exe
C:\Program Files (x86)\ScanSoft\PaperPort\pptd40nt.exe
C:\Program Files (x86)\GFI Software\GFIAgent\SBAMTray.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\Citrix\GoToAssist Remote Support Customer\637\g2ax_user_medium_customer.exe
C:\Program Files (x86)\Trend Micro\HiJackThis\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/HPDSK/1
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/p/?LinkId=255141
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/p/?LinkId=255141
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer, enhanced for Bing and MSN
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
F2 - REG:system.ini: UserInit=userinit.exe,
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
O2 - BHO: HP Network Check Helper - {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll
O2 - BHO: ChromeFrame BHO - {ECB3C477-1A0A-44BD-BB57-78F9EFE34FA7} - C:\Program Files (x86)\Google\Chrome Frame\Application\32.0.1700.107\npchrome_frame.dll
O2 - BHO: SmartSelect - {F4971EE7-DAA0-4053-9964-665D8EE6A077} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe"
O4 - HKLM\..\Run: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
O4 - HKLM\..\Run: [PaperPort PTD] "C:\Program Files (x86)\ScanSoft\PaperPort\pptd40nt.exe"
O4 - HKLM\..\Run: [IndexSearch] "C:\Program Files (x86)\ScanSoft\PaperPort\IndexSearch.exe"
O4 - HKLM\..\Run: [SBAMTray] "C:\Program Files (x86)\GFI Software\GFIAgent\SBAMTray.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [Goxeolfagiohamd] "C:\Users\Carl Asbury\AppData\Roaming\Volyvie\itema.exe"
O4 - HKCU\..\Run: [PMSpeed] C:\Program Files (x86)\NewSoft\Presto! PageManager 8 for EP\PMSpeed.EXE
O4 - HKCU\..\Run: [Starfield Updater] "C:\Program Files (x86)\Workspace\workspaceupdate.exe"
O4 - HKCU\..\Run: [HP Officejet Pro 8600 (NET)] "C:\Program Files\hp\HP Officejet Pro 8600\Bin\ScanToPCActivationApp.exe" -deviceID "CN364DWHZW05KC:NW" -scfn "HP Officejet Pro 8600 (NET)" -AutoStart 1
O4 - HKCU\..\Run: [offsettings.DLLCarl@asburyforeclosuresetc.com] RunDLL32 "C:\Users\Carl Asbury\AppData\Local\Workspace\offsettings.DLL",DriveMap Carl@asburyforeclosuresetc.com
O4 - HKCU\..\Run: [Goxeolfagiohamd] "C:\Users\Carl Asbury\AppData\Roaming\Volyvie\itema.exe"
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')
O8 - Extra context menu item: Append Link Target to Existing PDF - res://C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Append to Existing PDF - res://C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert Link Target to Adobe PDF - res://C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~1\Office12\EXCEL.EXE/3000
O9 - Extra button: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: HP Smart Print - {22CC3EBD-C286-43aa-B8E6-06B115F74162} - C:\Program Files (x86)\Hewlett-Packard\Smart Print 2.0\smartprintsetup.exe
O9 - Extra 'Tools' menuitem: HP Smart Print - {22CC3EBD-C286-43aa-B8E6-06B115F74162} - C:\Program Files (x86)\Hewlett-Packard\Smart Print 2.0\smartprintsetup.exe
O9 - Extra button: @C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll,-103 - {25510184-5A38-4A99-B273-DCA8EEF6CD08} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\NCLauncherFromIE.exe
O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll,-102 - {25510184-5A38-4A99-B273-DCA8EEF6CD08} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\NCLauncherFromIE.exe
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~1\Office12\REFIEBAR.DLL
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O16 - DPF: {03D19749-C5FA-4CCC-99AB-00AB2AF45ACD} (File Transfer ActiveX Client) - https://secure.logmein.com/activex/RACtrl.cab
O16 - DPF: {1A5B2479-832B-484A-9401-F484998F63E7} (Uploader Control) - https://www.pyramidplatform.com/WebResource.axd?d=fP4qmf89Q9B4Hm-JmV9n7evF8NUR-EMkFz53PqU4CvFzuK0TzFn8dL8ZVB6qfLTdXRyHzEqaIMLFLwT7HfJOQJPcDLpOT7uevXOX04maRydmega-zI9E0et_n2soUy9HkDOPZhXolNcFsJWbEpqdFBn-eD8ULyvVWe_Exe2prY01&t=635260011792219712
O16 - DPF: {5554DCB0-700B-498D-9B58-4E40E5814405} (RSClientPrint 2008 Class) - https://supplier.lpsaltitude.com/Reserved.ReportViewerWebControl.axd?ReportSession=rhperf45dsnhqh2nhbrcd3nr&Culture=1033&CultureOverrides=True&UICulture=9&UICultureOverrides=True&ReportStack=1&ControlID=35825086bb9f49baaea7bcd6aa0e0f8c&OpType=PrintCab&Arch=X86
O16 - DPF: {556EEC63-31E2-47C3-BF29-DFF799D2FE04} (Remote Access ActiveX Client) - https://secure.logmein.com/activex/RACtrl.cab
O16 - DPF: {83A4D5A6-E2C1-4EDD-AD48-1A1C50BD06EF} (Image Uploader Control) - https://valuemanager.iasreo.com/BPO/ImageUploader6.cab
O16 - DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} (Performance Viewer Activex Control) - https://secure.logmein.com//activex/ractrl.cab?lmi=972
O18 - Protocol: gcf - {9875BFAF-B04D-445E-8A69-BE36838CDE3E} - C:\Program Files (x86)\Google\Chrome Frame\Application\32.0.1700.107\npchrome_frame.dll
O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: AMD External Events Utility - Unknown owner - C:\Windows\system32\atiesrxx.exe (file missing)
O23 - Service: AMD FUEL Service - Advanced Micro Devices, Inc. - C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: File Backup Service (File Backup) - Starfield Technologies - C:\Program Files (x86)\Workspace\offSyncService.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files (x86)\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: GamesAppService - WildTangent, Inc. - C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe
O23 - Service: GoToAssist Remote Support Customer - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files (x86)\Citrix\GoToAssist Remote Support Customer\637\g2ax_service.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: HP Support Assistant Service - Hewlett-Packard Company - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe
O23 - Service: HP Client Services (HPClientSvc) - Hewlett-Packard Company - C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe
O23 - Service: HP Software Framework Service (hpqwmiex) - Hewlett-Packard Company - C:\Program Files (x86)\Hewlett-Packard\Shared\hpqWmiEx.exe
O23 - Service: @%SystemRoot%\system32\ieetwcollectorres.dll,-1000 (IEEtwCollectorService) - Unknown owner - C:\Windows\system32\IEEtwCollector.exe (file missing)
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: LMIGuardianSvc - LogMeIn, Inc. - C:\Program Files (x86)\LogMeIn\x64\LMIGuardianSvc.exe
O23 - Service: LogMeIn Maintenance Service (LMIMaint) - LogMeIn, Inc. - C:\Program Files (x86)\LogMeIn\x64\RaMaint.exe
O23 - Service: LogMeIn - LogMeIn, Inc. - C:\Program Files (x86)\LogMeIn\x64\LogMeIn.exe
O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: RalinkRegistryWriter - Ralink Technology, Corp. - C:\Program Files (x86)\Ralink\Common\RaRegistry.exe
O23 - Service: RalinkRegistryWriter64 - Ralink Technology, Corp. - C:\Program Files (x86)\Ralink\Common\RaRegistry64.exe
O23 - Service: Ralink UPnP Media Server (RaMediaServer) - Ralink - C:\Program Files (x86)\Ralink\Common\RaMediaServer.exe
O23 - Service: RoxioNow Service - Roxio - C:\Program Files (x86)\Roxio\RoxioNow Player\RNowSvc.exe
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: VIPRE Business (SBAMSvc) - ThreatTrack Security, Inc. - C:\Program Files (x86)\GFI Software\GFIAgent\SBAMSvc.exe
O23 - Service: SB Recovery Service (SBPIMSvc) - ThreatTrack Security, Inc. - C:\Program Files (x86)\GFI Software\GFIAgent\SBPIMSvc.exe
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--
End of file - 15092 bytes
 



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#2 nasdaq

nasdaq

  • Malware Response Team
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Posted 15 June 2014 - 08:32 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

Download the correct version of this tool for your operating system.
Farbar Recovery Scan Tool (64 bit)
Farbar Recovery Scan Tool (32 bit)
and save it to a folder on your computer's Desktop.
Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

===

Please paste the logs in your next reply DO NOT ATTACH THEM unless specified.
===

Download Security Check by screen317 from here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
p.s.
If the SecurityCheck program fails to run for any reason, run it as an Administrator.
===

Wait for my instructions.

#3 vmalave

vmalave
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Posted 18 June 2014 - 01:11 PM

Thank you Malware Response Team.  I apologize for the delay in responding, I have not been able to run the tool as the client has not been accessible.  Once I have access to the computer, I will run and post results.  Thank you again for your reponse.






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