A work computer got some viruses somehow which a coworker of mine ran a virus check and cleaner but said that it failed at deleting everything. I suggested maybe we try to run malwarebytes to see if it could find the problems and delete them. It found three things and successfully, or at least I think successfully, deleted them. On restart the following black screen with white text shows.
Windows failed to start. A recent hardware of software change might be the cause. To fix the problem:
1.Insert your Windows installation disc and restart the computer.
2.Choose your language settings, and then click "Next".
3.Click "Repair your computer."
If you do not have this disc, contact your system administrator or computer manufacturer for assistance.
Info: The boot selection failed because a required device is inaccessible.
I am not 100% positive that this is what is displaying as the computer's OS is in Japanese, and I can't read Japanese completely. But when I did search for the status # I found this and it seems to match what I can read in Japanese.
The work computers are running windows 7 32bit. I suppose I am asking here because whoever got the viruses on the computer is not owning up to being responsible, and it seems that my fellow coworkers want to try to solve it themselves. I can't try to do a windows repair as I don't know anyone with a 32bit windows 7 install and the blank cd's are not being read when inserted into other work computers.
It is a laptop.
I found this http://www.bleepingcomputer.com/forums/t/389063/computer-wont-boot-after-using-malwarebytes/
but I am not sure if I should try this initial fix as I am not sure if it will actually apply to my case. Any help would be appreciated.
Edited by hamluis, 11 June 2014 - 09:45 AM.
Moved from Win 7 to Am I Infected - Hamluis.