I need any help that can be offered. I recently bought a brand new HP laptop from Best Buy. It is supposed to be a pretty decent machine, however it is VERY slow when restarting, booting up, and when in operation. The browser ( IE, Nightly, Chrome,) usually takes anywhere form 10 to 30 seconds to load ANYTHING. When i try to open a program it has a usual response time of 10 seconds. even when i press the windows key it takes several seconds to bring up the home screen. I have installed and used CCleaner to modify start programs and regularly clean the cache. It is very frustrating and i would appreciate any help.
i am running windows 8.1...
processor--AMD A8-455m APU with Radeon HD Graphics 1.60
ram--4.0 GB 3.19 useable
64 bit operating system x64 based processor
full windows touch support with 10 point touch
Moderator Edit: Moved from the Virus, Trojan, Spyware, and Malware Removal Logs forum to a more appropriate forum
Edited by rotor123, 10 June 2014 - 07:57 PM.