Thanks so much if you can help.
My browser got ransomed yesterday and i can't figure out how to sort it out. I'm a teacher and have all my marks on the computer and can no longer do anything so it's a bit of a nightmare as the end of term comes...
My browser turned into one of these "you have to pay us 100 euros for watching child pornography" screens (or something to that effect) and I switched my pc off - that's when all these problems started... (although i guess maybe switching my pc off abruptly could have caused it? seems like too much of a coincidence though no?
My pc now no longer boots to Windows 8. It just freezes to a black screen, I can move the mouse around but that's it. I've used the Maj F8 key to boot to the options screen in order to try a system restore, but my password no longer works for my admin account so i can't actually do any of the things such as system restore or refresh. I've also tried doing log in with safe mode and networking but this just reboots my computer to a black screen again.
Any other procedures I can follow before I go to the shop??
Thanks so much
Edited by kosmar, 10 June 2014 - 06:14 PM.
Moved from MRL to Am I Infected - Hamluis.