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cannot uninstall programs


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#1 rp-57

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Posted 09 June 2014 - 07:36 PM

Hello

 

Need help with uninstalling programs for windows 7 64 bit pc

 

I have tried doing a fix it with Microsoft and did not help,

 

I ran a regit and did not get any were with that.

 

I ran task manager and wanted to kill a process with the program I wanted to uninstall and was afraid to go any further than that.

 

any suggestions?

 

thankyou



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#2 Condobloke

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Posted 09 June 2014 - 07:46 PM

What program/s are you trying to uninstall ?

have you attempted this in programs and feature ?...if so, what was the result...?


Condobloke

Outback Australian  

 

fed up with Windows antics...??

 

LINUX IS THE ANSWER

 

I USE LINUX MINT EXCLUSIVELY... NO DUAL BOOT, NO VIRTUAL MACHINE

 

 

 Failure is not an option. It comes bundled with your Microsoft product.

 

 

 


#3 rp-57

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Posted 09 June 2014 - 07:54 PM

trying to uninstall   MSE and error message is prevented from continuing.

 

I guess I cannot uninstall because the regit  keys is messed up

I have uninstalled MSE before and no problems but having issues now.



#4 Condobloke

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Posted 09 June 2014 - 08:08 PM

Does MSE show up in programs and features now...?

 

If it does......Install THIS

Use revo to uninstall it.

 

Are you experiencing any unusual behavior on your Computer..?....Why are you uninstalling mse  ?


Condobloke

Outback Australian  

 

fed up with Windows antics...??

 

LINUX IS THE ANSWER

 

I USE LINUX MINT EXCLUSIVELY... NO DUAL BOOT, NO VIRTUAL MACHINE

 

 

 Failure is not an option. It comes bundled with your Microsoft product.

 

 

 


#5 rp-57

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Posted 09 June 2014 - 09:01 PM

Trying uninstall MSE as this may be the problem with the problems that i'am having with my pc.

I have notice that some of the programs that i want to use is not letting me in due to permissions and I'am the administrator on my pc so lot of problems with permissions.

for instance I tried to run a perfomance check and an error popped up the wizard can't continue and this is due to permissions I do think so.

I will see if I can do revo. thankyou



#6 rp-57

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Posted 09 June 2014 - 09:14 PM

Does MSE show up in programs and features now...?

 

If it does......Install THIS

Use revo to uninstall it.

 

Are you experiencing any unusual behavior on your Computer..?....Why are you uninstalling mse  ?

I was not able to find MSE on revo and it has never been on revo for some reason but mse shows up in the control panel on the programs.



#7 Condobloke

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Posted 09 June 2014 - 09:38 PM

Is MSE actually still working? if not, what AV are you currently using, if any ?

 

 

The process in Task manager should be MsMpEng.exe

 

Go to task manager and stop it.

 

Then attempt removal in programs and features again


Condobloke

Outback Australian  

 

fed up with Windows antics...??

 

LINUX IS THE ANSWER

 

I USE LINUX MINT EXCLUSIVELY... NO DUAL BOOT, NO VIRTUAL MACHINE

 

 

 Failure is not an option. It comes bundled with your Microsoft product.

 

 

 


#8 rp-57

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Posted 09 June 2014 - 09:52 PM

To my knowledge MSE is still working I use super anti spy ware and malwarebytes as stand alone protection.

I found online some thing bout regedit if I open task manager and found msseces.exe I could kill it there and anything else but I was afraid to do that right now.

 

the big issue is permissions i'am not able to by pass anything with out the error codes that is popping up

 

for instance.in the trouble shooting wizard error  sI a unexpected error has happened and wizard cannot continue this is what I'am experiencing you see.



#9 Condobloke

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Posted 09 June 2014 - 09:56 PM

Have you looked HERE  ?


Condobloke

Outback Australian  

 

fed up with Windows antics...??

 

LINUX IS THE ANSWER

 

I USE LINUX MINT EXCLUSIVELY... NO DUAL BOOT, NO VIRTUAL MACHINE

 

 

 Failure is not an option. It comes bundled with your Microsoft product.

 

 

 


#10 rp-57

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Posted 09 June 2014 - 10:01 PM

Is MSE actually still working? if not, what AV are you currently using, if any ?

 

 

The process in Task manager should be MsMpEng.exe

 

Go to task manager and stop it.

 

Then attempt removal in programs and features again

Ok thankyou but how can I get around the error message ox80070005 in the trouble shooting wizard and the context says restricted.

i'am administrator but that error is the other problem. you see. and uninstalling MSE error message is ox80070643 error has orevented MSE from continuing try again.



#11 rp-57

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Posted 09 June 2014 - 10:02 PM

Have you looked HERE  ?

no not yet but I will look at this, thankyou very much for your helping me.



#12 Condobloke

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Posted 09 June 2014 - 10:16 PM

Is this the Regedit you used  ?

 

Click on the Start menu and select Run (Or press Windows key + R). You will get the Run dialog box. Type Regedit and hit Enter. The Windows Registry Editor will open. Navigate to the key

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Microsoft Security Essentials

and delete it. After deleting the key, reinstall Microsoft Security Essentials and try to remove it using Add/Remove Programs again. If it is a success, you are good to go.

IMPORTANT: The above involves making changes to the Windows Registry. Make sure you create a system restore point before working with the registry. You can also backup the entire registry using ERUNT


Condobloke

Outback Australian  

 

fed up with Windows antics...??

 

LINUX IS THE ANSWER

 

I USE LINUX MINT EXCLUSIVELY... NO DUAL BOOT, NO VIRTUAL MACHINE

 

 

 Failure is not an option. It comes bundled with your Microsoft product.

 

 

 


#13 rp-57

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Posted 09 June 2014 - 10:20 PM

Is this the Regedit you used  ?

 

Click on the Start menu and select Run (Or press Windows key + R). You will get the Run dialog box. Type Regedit and hit Enter. The Windows Registry Editor will open. Navigate to the key

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Microsoft Security Essentials

and delete it. After deleting the key, reinstall Microsoft Security Essentials and try to remove it using Add/Remove Programs again. If it is a success, you are good to go.

IMPORTANT: The above involves making changes to the Windows Registry. Make sure you create a system restore point before working with the registry. You can also backup the entire registry using ERUNT

I did type in regedit today yes but I did not hit anything from there as I was afraid to.


 

Have you looked HERE  ?

no not yet but I will look at this, thankyou very much for your helping me.

 

I  used this and did not work said I do not have permissions and this has been the sceniro for everything I try.



#14 vcolev

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Posted 09 June 2014 - 10:37 PM

Have you tried doing this in safe mode? 

Also, is this a valid copy of Window 7?



#15 JohnnyJammer

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Posted 09 June 2014 - 10:57 PM

I cannot remember the full name in Programes and Features but run this command in a dos prompt and copy the number for the next command

wmic product where name="Microsoft Security Essentials" get identifyingnumber

Now we have the uninstall code we can use msiexec to try force an uninstall using this command.

MsiExec.exe /X codefromfirstcommand /qn

codefromfirstcommand would look something liek this {5AF4B3C4-C393-48D7-AC7E-8E7615579548}


Edited by JohnnyJammer, 09 June 2014 - 11:00 PM.





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