I did my best to follow the instructions but have been unable to produce the dds reports that you require. DDS appears to be running all right but the end result is only the Attach.txt file and even it appears to be missing a lot of information. I saw another posting with a problem similar to mine that also had incomoplete dds output, so I followed the same advice that he got and produced FRST reports. The attached zip file has both my FRST and DDS output.
My computer appears to be infected with malware that causes the process "iexplorer.exe" to start up. It does this regardless of whether IE is really being run by the user. Once an iexplorer.exe task starts, it soon grows in size so that the Task Manager reports sizes greater than 100,000 k in the memory column. Then it continues to grow to exceed 1,000,000 k. By this time, one or more additional iexplorer.exe tasks will appear and they grow as well, taking up all the memory and cpu resources. It is easy to kill these processes using the Process Manager, but new ones continue to start and it literally becomes a full-time job.
One thing I have noticed is that the iexplorer.exe processes do not appear to start up if the laptop is disconnected fromthe Internet. Another thing that I notice while killing off iexplorer processes is that occasionally I will see numerous copies of ctfmon.exe start up and then quickly disappear. Not sure if that has anything to do with the iexplorer.exe tasks.
I was using AVG free all along and installed Malwarebytes (basic) after this problem started occuring. Both programs have removed several undesireable programs - apparently more related to Adware - but this has had no effect on the main problem.
Any assistance will be greatly appreciated.