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Help with reboot


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5 replies to this topic

#1 Darryn95

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Posted 09 June 2014 - 05:14 PM

Hi,
My computer started to be slow so I decided to restore the factory settings using the service on the computer. It then came to restarting and a message saying "setup is starting services" appears. A pop up then appears saying "windows could not complete the installation. To install this windows on this computer, restart the installation". I then click ok but then this process starts again on a loop.
Please help. I am not a PC genius so please put replies in lamens terms thanks.

Edited by Darryn95, 09 June 2014 - 05:17 PM.


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#2 hamluis

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Posted 10 June 2014 - 10:01 AM

System manufacturer and model?

 

Louis



#3 Darryn95

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Posted 10 June 2014 - 11:14 AM

Packard bell TS. I forgot to mention that I have already tried to safe boot it. It goes on the same loop regardless. Thanks
Darryn


Edited by hamluis, 10 June 2014 - 12:11 PM.
Fixed typo - Hamluis.


#4 wpgwpg

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Posted 10 June 2014 - 11:49 AM

 I'd try booting from a repair disc.  If you don't have one, find another Windows 7 computer with 32 or 64 bit version the same as yours and make a repair disc.  Click Start -> Control Panel -> Backup and Restore -> Create system repair disc.  Insert a blank CD-R and it'll make it.  Then boot from that disc and try doing a repair.

 

 When you've gotten your system back like you want it, I urge you to get yourself an external hard drive and a good 3rd party backup program. You can set it up to do everything automagically at the time and frequency of your choice. 1 TB external hard drives are about $60 these days and a really good FREE backup program is the Easeus Todo Backup Free.  That can save you a lot of time and frustration the next time something like this happens. Sooner or later it happens to all computers for one reason or another.
 
 Good luck.

Everyone with a computer should back his system up to an external hard drive regularly.  :thumbsup:

#5 Darryn95

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Posted 10 June 2014 - 11:54 AM

Hi thanks for the reply but my disc tray won't open and if I open it up manually it doesn't run any disc I put into it so that's a no. I would like to know if I can do anything just with my own computer if possible. Thanks
Darryn

#6 wpgwpg

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Posted 10 June 2014 - 12:11 PM

 Buy an external CD/DVD drive.  They start at around $25.  There're plenty of Windows 7 computers around you could use, most public libraries are a good possibility for one.  It sounds like your Windows 7 software needs some significant repair, and it would seem like the repair disc would be your best option.  The latest Windows 8.1 update has the ability to create a repair drive on a flash stick, but I've never tried it with Windows 7; don't know if it's supposed to work with it.  It's too bad you didn't make system backups.  Everybody with computers needs to.

 

Good luck.


Everyone with a computer should back his system up to an external hard drive regularly.  :thumbsup:




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