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Camtasia Studio 8 crashes multiple times per day in Windows 8.1 Pro


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#1 NameOfAUser

NameOfAUser

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Posted 09 June 2014 - 04:08 PM

Hi,

 

Camtasia Studio 8, a video editing program, crashes multiple times per day in Windows 8.1 Pro. The problem only happens on my desktop computer, which I recently built, but works just fine on my laptop. Everything on the desktop is new except for the video card, which I bought used. It's possible I bought a defective video card.

 

Anyways, it seems to happen most often when I'm zooming in and out of the timeline, I recorded a video screenshot of it happening here: https://drive.google.com/file/d/0B2QTL61Pc2UVVDFmRFNJLXZaN1k/edit?usp=sharing

 

 

 

How can I troubleshoot specifically what is causing camtasia to crash so often?

 

 

 

Specs (http://speccy.piriform.com/results/rDH2Q0RNMhS0Q3Wh28Ufr2f):
Summary
Operating System
Windows 8.1 Pro 64-bit
CPU
AMD FX-9590: 35 °C
Vishera 32nm Technology
RAM
24.0GB Dual-Channel DDR3 @ 665MHz (9-9-9-24)
Motherboard
ASRock 990FX Extreme9 (CPUSocket): 41 °C
Graphics
E320i-A0 (1366x768@60Hz)
HP 2311 (1920x1080@60Hz)
2047MB NVIDIA GeForce GTX TITAN (NVIDIA): 43 °C
Storage
238GB Samsung SSD 840 PRO Series (SSD): 37 °C
2794GB Hitachi HUA723030ALA640 (SATA): 38 °C
Optical Drives
ASUS DVD-E616A3T
Audio
Realtek High Definition Audio


Edited by NameOfAUser, 09 June 2014 - 04:17 PM.


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