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Recently replaced CMOS battery, now PC won't pass the logo screen.


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#1 Grimmskld

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Posted 09 June 2014 - 10:21 AM

So I recently received a clients Dell desktop, which is running XP Pro.  Upon start-up, I received the message, "Alert, System battery voltage is low".  I promptly changed the CMOS battery, reset the factory settings, made sure the date/time was set, and corrected the start-up order (HD being first).  The system now will not boot past the Windows logo screen and I am unsure as to why.  Could something else be wrong, such as the motherboard or something more serious?  Any suggestions would be greatly appreciated!  

 

 

 Specs: Dell Optiplex 755

 Windows XP Pro, 32bit.  

 Intel Core 2 Duo processor 2.33ghz

 2GB's RAM 

 160GB hard drive (5200 RPM's)

 ATI Radeon graphics card


Edited by Grimmskld, 09 June 2014 - 10:22 AM.


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#2 buddy215

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Posted 09 June 2014 - 11:08 AM

Try using a Linux Live CD or flash drive. If there is no problem with the hardware other than the

hdd then the Live CD or flash drive should boot up and display properly.


“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss

A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”


#3 Grimmskld

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Posted 11 June 2014 - 02:46 PM

I don't have a Linux CD.  So that isn't possible......



#4 JohnC_21

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Posted 11 June 2014 - 03:10 PM

Try resetting Mbex. It's part of Intel's managment system.

 

http://rtr.ca/optiplex755/

 

https://wikispaces.psu.edu/pages/viewpage.action?pageId=62423617



#5 buddy215

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Posted 11 June 2014 - 03:50 PM

You can download this ISO:  slacko-5.7.0-PAE.iso   (162 mb )

 

If you don't have a CD burner this one is very good: The Official ImgBurn Website

 

Be sure to burn to the CD....not just copy to it.


“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss

A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”


#6 Grimmskld

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Posted 12 June 2014 - 10:03 AM

So I received Unbuntu from a friend and am attempting to use that to check the drives.  So any advice with this program would be useful.



#7 wpgwpg

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Posted 12 June 2014 - 10:11 AM

Ubuntu has a user interface pretty close to Windows.  The colors are different and the familiar 3 controls for minimizing, maximizing and canceling are on the left side of windows instead of the right.  It takes a little getting used to, but that didn't take long in my experience.  If you want something a little closer to Windows than Ubuntu, you could try the Mint version of Linux.

 

Good luck.


Everyone with a computer should back his system up to an external hard drive regularly.  :thumbsup:

#8 JohnC_21

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Posted 12 June 2014 - 10:28 AM

You can use Disk Utility to check the status of the hard drive.



#9 Datcoolguy

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Posted 14 June 2014 - 12:50 PM

Does the system reboot after the windows logon? Does it freeze completely? Does it just stay on "Logging in" forever?


"If you don't understand how your computer works, you shouldn't be messing with it!"


#10 Grimmskld

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Posted 16 June 2014 - 01:20 PM

It just gives a blank screen (black).......no mouse icon or anything.  






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