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HSS possible infection


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2 replies to this topic

#1 RedRay

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Posted 08 June 2014 - 10:24 PM

Hello, today I installed HSS(Hotspot Shield) VPN.  Works great except for the IE pop ups now and again.  My computer crashed and got the BSOD while using HSS.  After I restarted, I couldn't open anything.  All browsers were crashing and I couldn't even launch AVs or AMs.  After Uninstalling HSS and restarting, everything looks fine.  I just want to know if I could still be at risk, or even if HSS could contain an infection.  Running scans right now.  Thanks for help!  I HIGHLY doubt that its a virus, but I just want to hear your opinions.



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#2 Condobloke

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Posted 08 June 2014 - 10:47 PM

HSS comes bundled with known Adware.  Conduit is the most common one. Basically they are monetization programs.....they are after the $  !!

 

Please run AdwCleaner

 

Please download AdwCleaner by Xplode and save to your Desktop.
NOTE : Please close or save all work, as the computer will be Rebooted
Double-click on AdwCleaner.exe to run the tool.
Vista/Windows 7/8 users right-click and select Run As Administrator.
Click on the Scan button. (only once)
AdwCleaner will begin...be patient as the scan may take some time to complete.
After the scan has finished, click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.
If you see any which you do not want removed, remove the check mark next to it.
Next: Click on the Clean button (only once) to remove the selected items.
You will receive a message telling you that all programs will be close so that the infections can be removed.
Click on OK, and then OK again to confirm the reboot.
When cleaning process is complete a log (AdwCleaner[S0].txt ) of what was removed will be on your desktop.
Please copy and the paste this log in your next post.

 

A copy of all logfiles are saved in the C:\AdwCleaner folder which was created when running the tool.

 

 

Please download  Junkware Removal Tool to your desktop.

    Shut down your protection software now to avoid potential conflicts.
    Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
    The tool will open and start scanning your system.
    Please be patient as this can take a while to complete depending on your system's specifications.
    On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
    Post the contents of JRT.txt into your next message.

 

 

Download Download Malwarebytes Anti-Malware Free and save it to your desktop
* Double click the desktop icon, click Run, then OK
* Click Next
* Select I accept the agreement then continue to click Next then finally click Install
** Uncheck Enable free trial of Malwarebytes Anti-Malware Premium if you do not want the free trial of the paid version, then click Finish
* If you are notified the Database is out of date click Update Now
* Click Scan Now >>

 

** Note: If Malwarebytes will not launch please do the following to launch Malwarebytes Chameleon:
* Click Start (Start, Search, All files and folders for Windows XP) then type mbam
* Double click one of the four following files (if one does not work try the next one, and so on) - A black command window will open. Follow those instructions until the Malwarebytes program starts the scan

mbam-chameleon.scr
mbam-chameleon
mbam-chameleon.exe
mbam-chameleon.com
** When completed click the down arrow on Export Log and select Text file (*.txt)
* Save the file to your desktop as MBAM
* Click Apply Actions then restart your computer if requested
* Copy and past the contents of MBAM.txt in your reply and save it to your desktop
* Double click the desktop icon, click Run, then OK
* Click Next
* Select I accept the agreement then continue to click Next then finally click Install
** Uncheck Enable free trial of Malwarebytes Anti-Malware Premium if you do not want the free trial of the paid version, then click Finish
* If you are notified the Database is out of date click Update Now
* Click Scan Now >>

 

 


Condobloke ...Outback Australian  

 

fed up with Windows antics...??....LINUX IS THE ANSWER....I USE LINUX MINT 18.3  EXCLUSIVELY.

 

Microsoft gives you Windows, Linux gives you the whole house...

It has been said that time heals all wounds. I don't agree. The wounds remain. Time - the mind, protecting its sanity - covers them with some scar tissue and the pain lessens, but it is never gone. Rose Kennedy

#3 Condobloke

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Posted 16 June 2014 - 06:28 PM

There has been no reply to this topic in 8 days.

 

I will remove it from my watch list.

 

Post a fresh topic if you still require help.


Condobloke ...Outback Australian  

 

fed up with Windows antics...??....LINUX IS THE ANSWER....I USE LINUX MINT 18.3  EXCLUSIVELY.

 

Microsoft gives you Windows, Linux gives you the whole house...

It has been said that time heals all wounds. I don't agree. The wounds remain. Time - the mind, protecting its sanity - covers them with some scar tissue and the pain lessens, but it is never gone. Rose Kennedy




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